The Web Analytics Technical Implementation Manager will play a key role in ensuring proper tagging and reporting set-up to support our clients in accurately measuring the success of their digital assets, platforms and campaigns.
This person will be a subject matter expert on analytics implementation and testing.
One of the primary responsibilities of this role is to implement and validate Google tagging including technical configuration in Google Tag Manager – ensuring that tags fire properly and data flows so that reporting accurately captures the desired actions and behaviors.
This position can be remote. Full time direct or ongoing contract options.
Experience and Responsibilities
Proven track record of success with Implementing and managing Google Analytics tagging and configuring Google Tag Manager including but not limited to strong understanding of: data layers, tagging, variables, custom metric set up
Leads initiatives focused on implementation, customization, automation of data collection processes
Assure proper tracking implementation through an established QA testing process
Review data trends post-implementation to confirm accuracy and identify anomalies
Experience tracking behaviors and customized journeys
Experience working with customer experience platforms and/or marketing automation
Experience working with 3rd party trackers (DMC,LinkedIN, FB, Twitter, etc)
Maintain | Modify | Create Tableau dashboards for various business units
Assist Analytics in automating reporting and data requests (experience with API a plus – Python, R, SQL)
Validate and troubleshoot tagging & tracking issues as they occur – communicating status/next steps until resolution with all relevant stakeholders
Work with internal teams & partners in support of tagging needs/management (approvals) for eComm reporting, Paid advertising, testing (Optimize), etc.
Create and maintain tagging documentation (~20%)
Quantitative mindset, with a desire to work in a digital data-focused environment
Savvy with respect to technical concepts and workflows that underpin digital analytics, such as debugging tools (Charles or Firebug), first- vs third-party cookies and data encryption
Sample Tasks
Work with team on updating to hidden form fields and changing origins in both parent page and iframes
Fix decoding for Silverpop to reference Base64 code
Push decode SP value to GTM data layer
Provide recommendations on ReadyTalk API
Completed POC for send GA hits via Measurement Protocol API and Silverpop
Removed JS errors from GTM
Save cookie IDs to rsaconference.com domain
Grap SPs visitor Id and pass it on to GA/GTM custom dimension
Update GA custom dimension configuration for all properties
Test importing data from Silverpop using GA UID as key
Jun 21, 2019
Full-time
The Web Analytics Technical Implementation Manager will play a key role in ensuring proper tagging and reporting set-up to support our clients in accurately measuring the success of their digital assets, platforms and campaigns.
This person will be a subject matter expert on analytics implementation and testing.
One of the primary responsibilities of this role is to implement and validate Google tagging including technical configuration in Google Tag Manager – ensuring that tags fire properly and data flows so that reporting accurately captures the desired actions and behaviors.
This position can be remote. Full time direct or ongoing contract options.
Experience and Responsibilities
Proven track record of success with Implementing and managing Google Analytics tagging and configuring Google Tag Manager including but not limited to strong understanding of: data layers, tagging, variables, custom metric set up
Leads initiatives focused on implementation, customization, automation of data collection processes
Assure proper tracking implementation through an established QA testing process
Review data trends post-implementation to confirm accuracy and identify anomalies
Experience tracking behaviors and customized journeys
Experience working with customer experience platforms and/or marketing automation
Experience working with 3rd party trackers (DMC,LinkedIN, FB, Twitter, etc)
Maintain | Modify | Create Tableau dashboards for various business units
Assist Analytics in automating reporting and data requests (experience with API a plus – Python, R, SQL)
Validate and troubleshoot tagging & tracking issues as they occur – communicating status/next steps until resolution with all relevant stakeholders
Work with internal teams & partners in support of tagging needs/management (approvals) for eComm reporting, Paid advertising, testing (Optimize), etc.
Create and maintain tagging documentation (~20%)
Quantitative mindset, with a desire to work in a digital data-focused environment
Savvy with respect to technical concepts and workflows that underpin digital analytics, such as debugging tools (Charles or Firebug), first- vs third-party cookies and data encryption
Sample Tasks
Work with team on updating to hidden form fields and changing origins in both parent page and iframes
Fix decoding for Silverpop to reference Base64 code
Push decode SP value to GTM data layer
Provide recommendations on ReadyTalk API
Completed POC for send GA hits via Measurement Protocol API and Silverpop
Removed JS errors from GTM
Save cookie IDs to rsaconference.com domain
Grap SPs visitor Id and pass it on to GA/GTM custom dimension
Update GA custom dimension configuration for all properties
Test importing data from Silverpop using GA UID as key
PURPOSE:
Analyze and implement technology and business process solutions for the Port of Seattle’s PeopleSoft financial systems, in support of the Port’s strategic business initiatives.
ESSENTIAL FUNCTIONS:
This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following: Progressive Systems Administration:
Elicit, perform and develop system/process requirements, functional specifications, system configuration, system testing, solutions documentation, and partner with IT on customizations development.
Evaluate and provide meaningful data to improve the organizations decision-making capabilities. Build business cases for new technology projects from AFR leadership that include alternative technical solutions, options, risks, cost-benefit analysis, and impact on other business processes.
Manage quality assurance by developing and implementing test strategy, test scenarios and test cases followed by executing the tests, debugging and documenting results. Facilitate learning and development workshops with Port business partners related to change management of new systems and/or business processes.
Provide advanced information retrieval and complex query development, ensuring the validity of the information produced.
Define PeopleSoft user roles and responsibilities, then correlate or translate user roles and responsibilities to system access, permissions and profiles ensuring separation of duty is present and maintained.
Project Leadership and Support:
Create and implement project plan and facilitate execution. Determine the appropriate time to make advancement on projects and move on to next stages. Assist in the enforcement of project deadlines and schedules.
Clarify the duties, roles and functions of team members between both prospective competing team members and their superiors.
Ensure alignment with business sponsor, stakeholders, and senior leadership.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, screen and interface designs).
Work directly with and serve as the liaison between business units, technology teams, development team and support teams.
Continuous Process Improvement & Lean Culture Adoption:
Shape a culture of innovation within and beyond the AFR Department in which people collaborating come up with new ideas, methods, and processes to increase productivity, improve efficiency and reduce costs.
Evaluate current systems, policies and processes to identify opportunities to best optimize resources by eliminating redundancies and by increasing automation and system functionality.
Ensure all processes and operations are necessary, clearly defined, and efficiently designed to align people, systems, and policies.
Key Liaison with Business Partners on Technology:
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Share, educate, and connect knowledge with the appropriate audiences.
KNOWLEDGE, SKILLS & ABILITIES:
Expertise implementing, upgrading and using PeopleSoft Financials and HCM including advanced ad-hoc query development and strong functional knowledge of system security roles and set-up.
General understanding of Accounting and Generally Accepted Accounting Principles (GAAP) and a strong understanding of internal controls and systems/operational risk assessment and mitigation.
Able to define sound and functional process controls and incorporate them into Port Accounting/Financial systems and business processes.
Advanced, broad technical expertise in PeopleSoft Financials and HCM and in troubleshooting cross-module system issues, requiring knowledge of system configuration, as well as Accounting functions and business processes including the interrelationships and interdependencies between each of the modules. Skilled at structured analysis techniques, issue management, risk analysis and mitigation, recognizing and mitigating sensitive project issues, problem solving, conceptual and logical thinking. Strong oral, business and technical writing skills that allow for facilitation of meetings, presentations and requirements gathering sessions. Excellent teamwork and interpersonal skills that establish rapport, persuade cross-functional business partners at all organizational levels, assist in understanding of technical information, and resolve conflicts in a positive manner. Ability to evaluate information gathered from multiple sources, reconcile conflicting information, breakdown high-level information into details and differentiate user requests from the underlying true needs. Able to understand business strategy and translate into specific details. Able to mentor business partners to accept change and use new technology. Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need. Ability to work independently with users to define concepts, under direction of project managers is required. Ability to communicate difficult or sensitive information tactfully. Ability to challenge the status quo and facilitate different perspectives to drive solutions in the support of business results.
QUALIFICATIONS:
Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in Accounting, Business Administration or related field;
Eight (8) years of experience with automated financial and accounting system;
Four (4) years of experience in each of the following: Business process analysis and improvement; and project management for medium to large technology and business process optimization projects; and
Two (2) years of experience developing and conducting training classes and developing training materials.
PREFERRED QUALIFICATIONS:
PMP;
CPA;
CBAP;
Six Sigma or Lean Practitioner Certification;
Experience with Business Intelligence and data mining tools such as Tableau.
EEO Statement
The Port of Seattle is an Equal Opportunity Employer, Affirmative Action Employer and is committed to diversity in the workplace. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Jun 19, 2019
Full-time
PURPOSE:
Analyze and implement technology and business process solutions for the Port of Seattle’s PeopleSoft financial systems, in support of the Port’s strategic business initiatives.
ESSENTIAL FUNCTIONS:
This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following: Progressive Systems Administration:
Elicit, perform and develop system/process requirements, functional specifications, system configuration, system testing, solutions documentation, and partner with IT on customizations development.
Evaluate and provide meaningful data to improve the organizations decision-making capabilities. Build business cases for new technology projects from AFR leadership that include alternative technical solutions, options, risks, cost-benefit analysis, and impact on other business processes.
Manage quality assurance by developing and implementing test strategy, test scenarios and test cases followed by executing the tests, debugging and documenting results. Facilitate learning and development workshops with Port business partners related to change management of new systems and/or business processes.
Provide advanced information retrieval and complex query development, ensuring the validity of the information produced.
Define PeopleSoft user roles and responsibilities, then correlate or translate user roles and responsibilities to system access, permissions and profiles ensuring separation of duty is present and maintained.
Project Leadership and Support:
Create and implement project plan and facilitate execution. Determine the appropriate time to make advancement on projects and move on to next stages. Assist in the enforcement of project deadlines and schedules.
Clarify the duties, roles and functions of team members between both prospective competing team members and their superiors.
Ensure alignment with business sponsor, stakeholders, and senior leadership.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, screen and interface designs).
Work directly with and serve as the liaison between business units, technology teams, development team and support teams.
Continuous Process Improvement & Lean Culture Adoption:
Shape a culture of innovation within and beyond the AFR Department in which people collaborating come up with new ideas, methods, and processes to increase productivity, improve efficiency and reduce costs.
Evaluate current systems, policies and processes to identify opportunities to best optimize resources by eliminating redundancies and by increasing automation and system functionality.
Ensure all processes and operations are necessary, clearly defined, and efficiently designed to align people, systems, and policies.
Key Liaison with Business Partners on Technology:
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Share, educate, and connect knowledge with the appropriate audiences.
KNOWLEDGE, SKILLS & ABILITIES:
Expertise implementing, upgrading and using PeopleSoft Financials and HCM including advanced ad-hoc query development and strong functional knowledge of system security roles and set-up.
General understanding of Accounting and Generally Accepted Accounting Principles (GAAP) and a strong understanding of internal controls and systems/operational risk assessment and mitigation.
Able to define sound and functional process controls and incorporate them into Port Accounting/Financial systems and business processes.
Advanced, broad technical expertise in PeopleSoft Financials and HCM and in troubleshooting cross-module system issues, requiring knowledge of system configuration, as well as Accounting functions and business processes including the interrelationships and interdependencies between each of the modules. Skilled at structured analysis techniques, issue management, risk analysis and mitigation, recognizing and mitigating sensitive project issues, problem solving, conceptual and logical thinking. Strong oral, business and technical writing skills that allow for facilitation of meetings, presentations and requirements gathering sessions. Excellent teamwork and interpersonal skills that establish rapport, persuade cross-functional business partners at all organizational levels, assist in understanding of technical information, and resolve conflicts in a positive manner. Ability to evaluate information gathered from multiple sources, reconcile conflicting information, breakdown high-level information into details and differentiate user requests from the underlying true needs. Able to understand business strategy and translate into specific details. Able to mentor business partners to accept change and use new technology. Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need. Ability to work independently with users to define concepts, under direction of project managers is required. Ability to communicate difficult or sensitive information tactfully. Ability to challenge the status quo and facilitate different perspectives to drive solutions in the support of business results.
QUALIFICATIONS:
Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in Accounting, Business Administration or related field;
Eight (8) years of experience with automated financial and accounting system;
Four (4) years of experience in each of the following: Business process analysis and improvement; and project management for medium to large technology and business process optimization projects; and
Two (2) years of experience developing and conducting training classes and developing training materials.
PREFERRED QUALIFICATIONS:
PMP;
CPA;
CBAP;
Six Sigma or Lean Practitioner Certification;
Experience with Business Intelligence and data mining tools such as Tableau.
EEO Statement
The Port of Seattle is an Equal Opportunity Employer, Affirmative Action Employer and is committed to diversity in the workplace. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
POSITION SUMMARY:
The Director of Analytics will lead the analysis and interpretation of high-throughput sequencing study analytical and clinical study data, in support of Archer’s Companion Diagnostics program.
RESPONSIBILITIES INCLUDE:
Serve as statistical analysis and interpretation subject matter expert for the development and validation of diagnostic products;
Develop statistical plans and study designs for analytical studies;
Provide unified oversight for business processes, data standards, and analysis systems;
Communicate with regulatory agencies and IVD business partners;
Develop standard operating procedures for data analysis, according to applicable regulatory guidelines;
Author protocols, reports, pre-submissions, IDE and other PMA submission related documentation for molecular diagnostic applications.
REQUIRED EXPERIENCE:
Proficiency in SAS or R programming is required; proficiency in both preferred;
Training in the theory and application of statistics;
Experience with molecular assay validation; next generation sequencing data experience preferred
REQUIRED SKILLS:
Demonstrated ability to work within a commercial environment and influence in a cross functional role;
Proven track record in communications including presentations, journal publications and training;
Ability to create high-quality data visualizations to explain new analyses and concepts to technical and non-technical stakeholders
EDUCATION:
PhD or other advanced degree in Statistics, Biostatistics or related field;
May 31, 2019
Full-time
POSITION SUMMARY:
The Director of Analytics will lead the analysis and interpretation of high-throughput sequencing study analytical and clinical study data, in support of Archer’s Companion Diagnostics program.
RESPONSIBILITIES INCLUDE:
Serve as statistical analysis and interpretation subject matter expert for the development and validation of diagnostic products;
Develop statistical plans and study designs for analytical studies;
Provide unified oversight for business processes, data standards, and analysis systems;
Communicate with regulatory agencies and IVD business partners;
Develop standard operating procedures for data analysis, according to applicable regulatory guidelines;
Author protocols, reports, pre-submissions, IDE and other PMA submission related documentation for molecular diagnostic applications.
REQUIRED EXPERIENCE:
Proficiency in SAS or R programming is required; proficiency in both preferred;
Training in the theory and application of statistics;
Experience with molecular assay validation; next generation sequencing data experience preferred
REQUIRED SKILLS:
Demonstrated ability to work within a commercial environment and influence in a cross functional role;
Proven track record in communications including presentations, journal publications and training;
Ability to create high-quality data visualizations to explain new analyses and concepts to technical and non-technical stakeholders
EDUCATION:
PhD or other advanced degree in Statistics, Biostatistics or related field;
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of products and services that help Hilton's mission to create heartfelt experiences for our customers. You will be an ambassador bringing values of big data to fruition and serving as the primary resource for building advanced analytics models for Hilton's customer initiatives, including but not limited to propensity modeling, customer centric pricing, loyalty, user experience, next best action, search optimization, direct marketing, and Internet of Things (IoT - connected room) initiatives.
More specifically, you will:
Work closely with business and technical teams to capture, analyze and understand business requirements, translating activities and business objectives into parameters for analytical models.
Design, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed, and identifying improvement opportunities for the data ingestion process.
Perform analysis on existing data, suggest new potential data sets to identify and foster innovative advanced analytics opportunities.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an assertive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
Self-starter, detail-oriented and assertive team player, willing to take ownership of responsibilities, and possess a high level of integrity and positive attitude preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of hands-on experience in designing and implementing real-time statistical models and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics model environment, including development, deployment and maintenance efforts
Exceptional problem solving capabilities, including analytical, quantitative and statistical skills
Solid experience with programming skills: R, Python, Spark/Scala, Java, C/C++ and SQL
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
Two (2) years of hands-on experience in optimization, artificial intelligence, natural language processing, and/or deep learning
Two (2) years of hands-on experience working on projects related to Personalization, Sales and Marketing, Customer Analytics, Digital Analytics, and/or Loyalty
Exposure to IoT technology
Knowledge of data structure and management, Business Intelligence (BI) and dashboard reporting in a big data environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of products and services that help Hilton's mission to create heartfelt experiences for our customers. You will be an ambassador bringing values of big data to fruition and serving as the primary resource for building advanced analytics models for Hilton's customer initiatives, including but not limited to propensity modeling, customer centric pricing, loyalty, user experience, next best action, search optimization, direct marketing, and Internet of Things (IoT - connected room) initiatives.
More specifically, you will:
Work closely with business and technical teams to capture, analyze and understand business requirements, translating activities and business objectives into parameters for analytical models.
Design, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed, and identifying improvement opportunities for the data ingestion process.
Perform analysis on existing data, suggest new potential data sets to identify and foster innovative advanced analytics opportunities.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an assertive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
Self-starter, detail-oriented and assertive team player, willing to take ownership of responsibilities, and possess a high level of integrity and positive attitude preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of hands-on experience in designing and implementing real-time statistical models and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics model environment, including development, deployment and maintenance efforts
Exceptional problem solving capabilities, including analytical, quantitative and statistical skills
Solid experience with programming skills: R, Python, Spark/Scala, Java, C/C++ and SQL
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
Two (2) years of hands-on experience in optimization, artificial intelligence, natural language processing, and/or deep learning
Two (2) years of hands-on experience working on projects related to Personalization, Sales and Marketing, Customer Analytics, Digital Analytics, and/or Loyalty
Exposure to IoT technology
Knowledge of data structure and management, Business Intelligence (BI) and dashboard reporting in a big data environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Organization: StubHub, www.stubhub.com (an eBay company NASDAQ: EBAY)
The Opportunity
We are looking for an experienced Data scientist with exceptional product sense to help champion the use of data in product decision-making. In this role you will work closely with our Engineering, Product, Ops, and Design teams to evaluate product opportunities, track product metrics, develop and analyze experiments, and drive deep-dive studies to identify new opportunities.
You will:
Apply data & analytical skills to help understand how our customers use our products
Partner closely with product leadership to define, measure and report on core product and feature metrics
Design customer-facing experiments (A/B tests) and distill their results into actionable outcomes
Execute cohort studies and drive analyses to understand customer behavior and identify opportunities for improving our product(s)
Collaborate with data and business intelligence teams to develop reports and visualization dashboards
Build financial models to project key business metrics - Traffic, conversion, Engagement - and develop KPIs to measure initiative performance
You have:
Strong quantitative background with Product analytics experience. Proven track record in solving business problems through fact based and scientific analytics
Excellent technical skills - including the ability to query databases (SQL, Hive etc.), leveraging R/Python to analyze complex data, and using Tableau (or other visualization tools) to deliver insights at scale
Deep understanding of statistics, experimental design, and causal inference
The ability to translate analytical insights into clear recommendations and effectively deliver it to technical and non-technical stakeholders
Worked in cross-functional and cross-cultural teams, and are able to communicate technically intricate concepts/results in business terms
Passion for technology and consumer products
Why StubHub?
StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA.
Our Values
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game Courageous – We are bold & not afraid to challenge the status quo Inventive – We see what others don’t & pioneer new paths Richly Diverse – We recognize & respect everyone as a unique individual Brand – We experience the world through StubHub.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us. We will make every effort to respond to your request for disability assistance as soon as possible.
May 03, 2019
Full-time
Organization: StubHub, www.stubhub.com (an eBay company NASDAQ: EBAY)
The Opportunity
We are looking for an experienced Data scientist with exceptional product sense to help champion the use of data in product decision-making. In this role you will work closely with our Engineering, Product, Ops, and Design teams to evaluate product opportunities, track product metrics, develop and analyze experiments, and drive deep-dive studies to identify new opportunities.
You will:
Apply data & analytical skills to help understand how our customers use our products
Partner closely with product leadership to define, measure and report on core product and feature metrics
Design customer-facing experiments (A/B tests) and distill their results into actionable outcomes
Execute cohort studies and drive analyses to understand customer behavior and identify opportunities for improving our product(s)
Collaborate with data and business intelligence teams to develop reports and visualization dashboards
Build financial models to project key business metrics - Traffic, conversion, Engagement - and develop KPIs to measure initiative performance
You have:
Strong quantitative background with Product analytics experience. Proven track record in solving business problems through fact based and scientific analytics
Excellent technical skills - including the ability to query databases (SQL, Hive etc.), leveraging R/Python to analyze complex data, and using Tableau (or other visualization tools) to deliver insights at scale
Deep understanding of statistics, experimental design, and causal inference
The ability to translate analytical insights into clear recommendations and effectively deliver it to technical and non-technical stakeholders
Worked in cross-functional and cross-cultural teams, and are able to communicate technically intricate concepts/results in business terms
Passion for technology and consumer products
Why StubHub?
StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA.
Our Values
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game Courageous – We are bold & not afraid to challenge the status quo Inventive – We see what others don’t & pioneer new paths Richly Diverse – We recognize & respect everyone as a unique individual Brand – We experience the world through StubHub.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us. We will make every effort to respond to your request for disability assistance as soon as possible.
Overview
We have an exciting opportunity on a team that is defining how we use analytics to transform customer experiences, accelerate business growth and optimize our growth efforts. We are looking for a data-driven individual with excellent analytical skills, experience in product conversion and a passion for delivering data-driven insights to join Intuit’s Analytics Center of Excellence for TurboTax.
Responsibilities
Partners with business leaders (e.g. marketing, product and customer success) to define business strategies, areas of investment, and critical priorities
Leads and nurtures a team of talented analysts with a focus on product conversion, key customer benefit metrics, and end-to-end customer experiences
Build recommendations by synthesizing multiple types of data, developing assumptions in lieu of data and using external sources to help drive business learnings and strategy development
Uses quantitative data gathered with software measurement tools, click streams and drill-downs to develop an understanding of customer behavior and make product experience recommendations
Applies statistics-based market intelligence to business issues and formulates recommendations
Define, implement and standardize metrics, reports and dashboards leveraging Tableau or other data visualization tools
Collaborate both internally and externally to ensure reporting solutions are scalable, repeatable, effective, and meet the expectations of internal customers
Take the lead on TurboTax product initiatives by defining useful hypotheses, designing robust experiments, analyzing results, presenting insights to business stakeholders and putting lessons learned into practice
Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports leveraging Tableau
Pursue data quality, troubleshoot data validation, and see issues to resolution
Ensure data collection is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases
Qualifications
7-10 years of web analytics or product analytics experience
Deep Subject matter expertise with clickstream data and SQL is a must
Understanding of complex web ecosystems, best practices and ability to put this knowledge into action
Experience with Tableau or another reporting solution a plus
Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
Excellent problem-solving skills and end to end quantitative thinking
Ability to manage multiple projects simultaneously to meet objectives and key deadlines
Outstanding communications skills with both technical and non-technical colleagues
Proactive and inquisitive learner... seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances.
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.
Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market – from QuickBooks® and TurboTax®, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.
Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do! Check out all of our career opportunities at: careers.intuit.com. EOE AA M/F/Vet/Disability
Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
May 02, 2019
Full-time
Overview
We have an exciting opportunity on a team that is defining how we use analytics to transform customer experiences, accelerate business growth and optimize our growth efforts. We are looking for a data-driven individual with excellent analytical skills, experience in product conversion and a passion for delivering data-driven insights to join Intuit’s Analytics Center of Excellence for TurboTax.
Responsibilities
Partners with business leaders (e.g. marketing, product and customer success) to define business strategies, areas of investment, and critical priorities
Leads and nurtures a team of talented analysts with a focus on product conversion, key customer benefit metrics, and end-to-end customer experiences
Build recommendations by synthesizing multiple types of data, developing assumptions in lieu of data and using external sources to help drive business learnings and strategy development
Uses quantitative data gathered with software measurement tools, click streams and drill-downs to develop an understanding of customer behavior and make product experience recommendations
Applies statistics-based market intelligence to business issues and formulates recommendations
Define, implement and standardize metrics, reports and dashboards leveraging Tableau or other data visualization tools
Collaborate both internally and externally to ensure reporting solutions are scalable, repeatable, effective, and meet the expectations of internal customers
Take the lead on TurboTax product initiatives by defining useful hypotheses, designing robust experiments, analyzing results, presenting insights to business stakeholders and putting lessons learned into practice
Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports leveraging Tableau
Pursue data quality, troubleshoot data validation, and see issues to resolution
Ensure data collection is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases
Qualifications
7-10 years of web analytics or product analytics experience
Deep Subject matter expertise with clickstream data and SQL is a must
Understanding of complex web ecosystems, best practices and ability to put this knowledge into action
Experience with Tableau or another reporting solution a plus
Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
Excellent problem-solving skills and end to end quantitative thinking
Ability to manage multiple projects simultaneously to meet objectives and key deadlines
Outstanding communications skills with both technical and non-technical colleagues
Proactive and inquisitive learner... seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances.
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.
Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market – from QuickBooks® and TurboTax®, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.
Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do! Check out all of our career opportunities at: careers.intuit.com. EOE AA M/F/Vet/Disability
Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
We are looking for an exceptional Technical Program Manager who will support the Data organization at Slack. The Data organization is a highly-cross functional, matrixed team that spans Slack where you will primarily be responsible for facilitating execution and alignment across that organization, and driving large-scale initiatives that span this ecosystem.
You are able to fluidly move between business and technical contexts. You understand the business and its priorities and are able to effectively drive strategic cross-functional initiatives that deliver results. You understand technical implementation at a level that enables you to ask questions that clarify priorities and dependencies.
You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization, and all facets of the business. You are comfortable communicating in both a technical and business setting, bridging conversations between Engineering, Analytics and business functional teams.
Do you use your critical thinking skills to drive successful organizational long-term plans while working on multiple, highly-detailed projects? Do you relish the opportunity to attack big, ambiguous problems? Do you develop methods to help the team get their work done effectively and drive the business to think critically about how to plan and prioritize the work? If this sounds interesting, come work at Slack! We're nice. :)
Your Responsibilities:
Interface with Technical and Business owners to define strategies, policies and initiatives; then bring them to life by driving in partnership with those stakeholders.
Manage cross-functional data-centric programs in a matrix organization covering a range of areas, bridging between Engineering, Analytics and Business functional teams.
Develop project plans, resource plans, with accuracy and in collaboration with technical resources
Provide hands-on program and project management during discovery, design, development, testing, implementation, and post-implementation phases
Provide day-to-day coordination and quality assurance for projects and tasks, deliver projects on time against the agreed-upon critical metrics
Drive internal and external process improvements across multiple teams and functions.
Requirements:
At least 4-6 years experience in an organization running resources, tasks, and workflows in a technical program management, systems engineering and/or project/program management role.
At least 2-3 years experience in a program management position partnering with business functions (i.e., Sales, Marketing, Finance, Legal, etc.), driving key initiatives cross-functionally
Strong Interpersonal skills, relationship building and experience working in a collaborative environment with diverse cross-functional teams - specifically, bridging technical and business partners.
Organizational and coordination skills along with multitasking capabilities to get things done in a fast-paced environment
BA/BS etc. are required; MBA a plus.
Experience in a fast-growing environment.
Detailed oriented, and self-motivated, with strong analytical skills
Bonus Points:
Experience working with Data and Analytics teams, including Data Warehousing teams a plus
You are an active Slack user
Strong emoji game
You have a get $%&* done attitude and you want to make an impact!
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Come do the best work of your life here at Slack.
May 01, 2019
Full-time
We are looking for an exceptional Technical Program Manager who will support the Data organization at Slack. The Data organization is a highly-cross functional, matrixed team that spans Slack where you will primarily be responsible for facilitating execution and alignment across that organization, and driving large-scale initiatives that span this ecosystem.
You are able to fluidly move between business and technical contexts. You understand the business and its priorities and are able to effectively drive strategic cross-functional initiatives that deliver results. You understand technical implementation at a level that enables you to ask questions that clarify priorities and dependencies.
You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization, and all facets of the business. You are comfortable communicating in both a technical and business setting, bridging conversations between Engineering, Analytics and business functional teams.
Do you use your critical thinking skills to drive successful organizational long-term plans while working on multiple, highly-detailed projects? Do you relish the opportunity to attack big, ambiguous problems? Do you develop methods to help the team get their work done effectively and drive the business to think critically about how to plan and prioritize the work? If this sounds interesting, come work at Slack! We're nice. :)
Your Responsibilities:
Interface with Technical and Business owners to define strategies, policies and initiatives; then bring them to life by driving in partnership with those stakeholders.
Manage cross-functional data-centric programs in a matrix organization covering a range of areas, bridging between Engineering, Analytics and Business functional teams.
Develop project plans, resource plans, with accuracy and in collaboration with technical resources
Provide hands-on program and project management during discovery, design, development, testing, implementation, and post-implementation phases
Provide day-to-day coordination and quality assurance for projects and tasks, deliver projects on time against the agreed-upon critical metrics
Drive internal and external process improvements across multiple teams and functions.
Requirements:
At least 4-6 years experience in an organization running resources, tasks, and workflows in a technical program management, systems engineering and/or project/program management role.
At least 2-3 years experience in a program management position partnering with business functions (i.e., Sales, Marketing, Finance, Legal, etc.), driving key initiatives cross-functionally
Strong Interpersonal skills, relationship building and experience working in a collaborative environment with diverse cross-functional teams - specifically, bridging technical and business partners.
Organizational and coordination skills along with multitasking capabilities to get things done in a fast-paced environment
BA/BS etc. are required; MBA a plus.
Experience in a fast-growing environment.
Detailed oriented, and self-motivated, with strong analytical skills
Bonus Points:
Experience working with Data and Analytics teams, including Data Warehousing teams a plus
You are an active Slack user
Strong emoji game
You have a get $%&* done attitude and you want to make an impact!
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Come do the best work of your life here at Slack.
Slack is looking for an BI Analyst to join our Business Technology Data and Analytics Team to help drive the understanding of product, user acquisition & expansion, and success of the selling Slack’s products. This person will have deep technical skills to complement their analytical experience and will be comfortable working with business partners to understand the business strategy and build out dashboards/scorecards to provide insights for better decisions and self-serve for smarter operation. They will be solving business problems, collaborating across teams, and passionate about having a huge impact on a growing team.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
Collaborate across Marketing, Product teams and business leaders to understand business questions that data can answer to drive insights
Build and manage dashboards, scorecards, and other analytical services
Develop analytics solutions that bring analytics to life using design thinking concepts
Design, build and automate key business metrics into one visualization to tell a story
Build processes and standards that build trust with data and provide consistent metrics across the organization
What you should have
Minimum of 3 years of analytics experience working with Marketing organizations
3+ Years’ experience with modern analytics tools such as Looker, Tableau, Qlik, etc.
Bachelor’s degree with emphasis on coursework of a quantitative nature (Information Systems, Computer Science, Data Science or related area)
Experience working with Data Engineering teams
Knowledge of tools like Salesforce, Marketo Cloud, gainsight, xactly is a plus
Experience in scripting with SQL, extracting large sets of data, and design of ETL flows
Business analysis and requirements gathering abilities
Design thinking concepts or other visualization concepts that drive story-telling
Strong organizational skills; demonstrated ability to manage small technology projects
Strong verbal and written communication skills
Strong collaboration skills to work with others towards the same outcome and drive results
Ability to operate as the point of contact for the business partner
Ability to work in diverse, fast paced environment and effectively collaborate across teams
Ability to learn technology quickly through instruction and self-training
Python/R and other analytics languages is a plus
Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
May 01, 2019
Full-time
Slack is looking for an BI Analyst to join our Business Technology Data and Analytics Team to help drive the understanding of product, user acquisition & expansion, and success of the selling Slack’s products. This person will have deep technical skills to complement their analytical experience and will be comfortable working with business partners to understand the business strategy and build out dashboards/scorecards to provide insights for better decisions and self-serve for smarter operation. They will be solving business problems, collaborating across teams, and passionate about having a huge impact on a growing team.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
Collaborate across Marketing, Product teams and business leaders to understand business questions that data can answer to drive insights
Build and manage dashboards, scorecards, and other analytical services
Develop analytics solutions that bring analytics to life using design thinking concepts
Design, build and automate key business metrics into one visualization to tell a story
Build processes and standards that build trust with data and provide consistent metrics across the organization
What you should have
Minimum of 3 years of analytics experience working with Marketing organizations
3+ Years’ experience with modern analytics tools such as Looker, Tableau, Qlik, etc.
Bachelor’s degree with emphasis on coursework of a quantitative nature (Information Systems, Computer Science, Data Science or related area)
Experience working with Data Engineering teams
Knowledge of tools like Salesforce, Marketo Cloud, gainsight, xactly is a plus
Experience in scripting with SQL, extracting large sets of data, and design of ETL flows
Business analysis and requirements gathering abilities
Design thinking concepts or other visualization concepts that drive story-telling
Strong organizational skills; demonstrated ability to manage small technology projects
Strong verbal and written communication skills
Strong collaboration skills to work with others towards the same outcome and drive results
Ability to operate as the point of contact for the business partner
Ability to work in diverse, fast paced environment and effectively collaborate across teams
Ability to learn technology quickly through instruction and self-training
Python/R and other analytics languages is a plus
Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Slack is looking for experienced analysts to join our Analytics team and help drive the understanding, growth, and success of Slack. We have several roles open across different levels of seniority. You should have deep technical skills and be comfortable working in an evolving data infrastructure to help us make data-informed decisions. You will be scrappy, independent, and excited about having a big impact in a growing team.
You will partner closely with Sales, Marketing, and Product to provide visibility into our data, craft narratives, find insights, and provide recommendations. Analytics works closely with a group of cross-functional teams, such as Data Engineering & IT, to transform massive amounts of data into data products and insights that allow the rest of the company to make better decisions, faster.
Responsibilities:
Use data to inform and influence the direction of team roadmaps and inform business decisions
Work with partner teams to define goals and identify metrics for improving existing features and new releases
Deepen our understanding of patterns/trends in user behavior, design experiments, and uncover new opportunities
Build dashboards and reports to drive awareness and understanding of metrics and experiment results
Work closely with Data Engineering and IT to author and develop core data sets that empower operational and exploratory analyses
Requirements:
3-8+ years of professional industry experience doing quantitative analysis
A proven track record of using analysis to impact key business or product decisions
The ability to clearly and effectively communicate the results of complex analyses
Experience writing production datasets in SQL/Hive OR building internal/production data tools for ETL, experimentation, or exploration in a scripting language (Python, R, etc.)
A solid grasp of basic statistical applications and methods (experimentation, probabilities, regression)
Experience in software engineering, data engineering, consulting, or academic research a plus
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
May 01, 2019
Full-time
Slack is looking for experienced analysts to join our Analytics team and help drive the understanding, growth, and success of Slack. We have several roles open across different levels of seniority. You should have deep technical skills and be comfortable working in an evolving data infrastructure to help us make data-informed decisions. You will be scrappy, independent, and excited about having a big impact in a growing team.
You will partner closely with Sales, Marketing, and Product to provide visibility into our data, craft narratives, find insights, and provide recommendations. Analytics works closely with a group of cross-functional teams, such as Data Engineering & IT, to transform massive amounts of data into data products and insights that allow the rest of the company to make better decisions, faster.
Responsibilities:
Use data to inform and influence the direction of team roadmaps and inform business decisions
Work with partner teams to define goals and identify metrics for improving existing features and new releases
Deepen our understanding of patterns/trends in user behavior, design experiments, and uncover new opportunities
Build dashboards and reports to drive awareness and understanding of metrics and experiment results
Work closely with Data Engineering and IT to author and develop core data sets that empower operational and exploratory analyses
Requirements:
3-8+ years of professional industry experience doing quantitative analysis
A proven track record of using analysis to impact key business or product decisions
The ability to clearly and effectively communicate the results of complex analyses
Experience writing production datasets in SQL/Hive OR building internal/production data tools for ETL, experimentation, or exploration in a scripting language (Python, R, etc.)
A solid grasp of basic statistical applications and methods (experimentation, probabilities, regression)
Experience in software engineering, data engineering, consulting, or academic research a plus
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
