This scope of work includes Big Data Analytics & Machine Learning technology projects delivery across multiple business areas. Information Advantage (IA) team under DPECP Technology is tasked with building Big Data Analytics & Machine Learning capabilities and platform. As a Sr. Manager for that team, you will be responsible for leading the delivery and execution of multiple Data Analytics and Machine Learning projects.
Responsibilities:
Building and leading multiple development and delivery teams consisting of Product Managers, Data Engineers, Software Developers, Data Scientists and Project Managers. These teams will be a combination of cast members and contractors (onshore and offshore).
Directly oversee, mentor, and develop the technical staff and supervise the technical delivery of these engineers and developers.
Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones, and overall product quality.
Responsible for fostering and developing relationships with business stakeholders, providing thought leadership, and asserting influence by driving projects to completion effectively and efficiently
Engage with research and business stakeholders and help drive AI/ML strategies and identify areas where business problems that can be solved in creative ways utilizing data and the power of algorithms
Lead and work with other product managers, engineers and data scientists to implement and efficiently scale machine learning solutions that are used to create magical experiences for our guests and push the boundaries of operational goals
Drive research and development, proofs of concept, technology currency initiatives, and customer interactions that lead to the development of best-in-class machine learning platforms
Oversee operational support and maintenance of products and services delivered by the AI/ML team
Build best practices used in day-to-day operations and working with business units to plan, design, and implement large-scale projects in machine learning space
Manage a variety of diverse - and sometimes conflicting – requests, priorities, and activities. Candidates will need management and communication skills to interact with people at all levels, within DPECP Technology and across the Walt Disney Company.
Develop and manage effective working relationships with other departments, groups and staff
Ensure that products across DPECP Technology are created in a platform-centric manner.
Enforce and grow a culture focused on quality
Basic Qualifications:
4+ years of experience leading AI/ML practice/programs and 10+ years of experience in technology especially in data management space.
Mastery in at least two high-level programming languages such as Python, Java, or Scala (10+ years)
Mastery in SQL and experience with relational, analytical, in-memory, and NoSQL databases (10+ years)
Deep understanding of the Product/Technology Platform's underlying Technology stack and its core components - Hadoop, Hive, Spark, Apache Atlas, Kafka, etc
Expert level experience with cloud platforms such as AWS, Google Cloud, Azure
Expert level experience with ML frameworks: TensorFlow, SparkMLlib, PySpark, Torch, Caffe, H2o, etc
Expert level experience delivering production-level online machine learning solutions leveraging large data sets that have led to significant growth or performance improvements
Ability to come up with solutions to loosely defined business problems by leveraging scalable architecture patterns
Strong systems integration Architecture skills and a high degree of Technical expertise, ranging across a number of technologies with a proven track record of turning new Technologies into Business Solutions
Capability to educate the organization both from technical and the business perspectives on new
approaches that will drive adoption of the ML Framework
Experience in leading discovery processes with stakeholders to identify the business requirements and the
expected outcome
Passionate about data, technology, and challenging the status quo
Proven experience providing technical mentorship to junior team members
Comfortable working in a team environment using Agile methodologies
Strong communication, interpersonal skills and fortitude to get stuff done
Demonstrate the following scientist qualities: clarity, accuracy, precision, relevance, depth, breadth, logic,
significance, fairness and aptitude for original research
Comfortable with both technical and business responsibilities, you will be working with engineers, data scientists and business masterminds to build products and solve complex problems
Experience in a large media or technology company.
Success at delivering large scale technology delivery projects on-time and on-budget.
A comfort level with complex, matrixed organizations containing a certain amount of ambiguity
Preferred Qualifications:
Master’s degree in computer science or related field/work experience
Apr 18, 2019
Full-time
This scope of work includes Big Data Analytics & Machine Learning technology projects delivery across multiple business areas. Information Advantage (IA) team under DPECP Technology is tasked with building Big Data Analytics & Machine Learning capabilities and platform. As a Sr. Manager for that team, you will be responsible for leading the delivery and execution of multiple Data Analytics and Machine Learning projects.
Responsibilities:
Building and leading multiple development and delivery teams consisting of Product Managers, Data Engineers, Software Developers, Data Scientists and Project Managers. These teams will be a combination of cast members and contractors (onshore and offshore).
Directly oversee, mentor, and develop the technical staff and supervise the technical delivery of these engineers and developers.
Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones, and overall product quality.
Responsible for fostering and developing relationships with business stakeholders, providing thought leadership, and asserting influence by driving projects to completion effectively and efficiently
Engage with research and business stakeholders and help drive AI/ML strategies and identify areas where business problems that can be solved in creative ways utilizing data and the power of algorithms
Lead and work with other product managers, engineers and data scientists to implement and efficiently scale machine learning solutions that are used to create magical experiences for our guests and push the boundaries of operational goals
Drive research and development, proofs of concept, technology currency initiatives, and customer interactions that lead to the development of best-in-class machine learning platforms
Oversee operational support and maintenance of products and services delivered by the AI/ML team
Build best practices used in day-to-day operations and working with business units to plan, design, and implement large-scale projects in machine learning space
Manage a variety of diverse - and sometimes conflicting – requests, priorities, and activities. Candidates will need management and communication skills to interact with people at all levels, within DPECP Technology and across the Walt Disney Company.
Develop and manage effective working relationships with other departments, groups and staff
Ensure that products across DPECP Technology are created in a platform-centric manner.
Enforce and grow a culture focused on quality
Basic Qualifications:
4+ years of experience leading AI/ML practice/programs and 10+ years of experience in technology especially in data management space.
Mastery in at least two high-level programming languages such as Python, Java, or Scala (10+ years)
Mastery in SQL and experience with relational, analytical, in-memory, and NoSQL databases (10+ years)
Deep understanding of the Product/Technology Platform's underlying Technology stack and its core components - Hadoop, Hive, Spark, Apache Atlas, Kafka, etc
Expert level experience with cloud platforms such as AWS, Google Cloud, Azure
Expert level experience with ML frameworks: TensorFlow, SparkMLlib, PySpark, Torch, Caffe, H2o, etc
Expert level experience delivering production-level online machine learning solutions leveraging large data sets that have led to significant growth or performance improvements
Ability to come up with solutions to loosely defined business problems by leveraging scalable architecture patterns
Strong systems integration Architecture skills and a high degree of Technical expertise, ranging across a number of technologies with a proven track record of turning new Technologies into Business Solutions
Capability to educate the organization both from technical and the business perspectives on new
approaches that will drive adoption of the ML Framework
Experience in leading discovery processes with stakeholders to identify the business requirements and the
expected outcome
Passionate about data, technology, and challenging the status quo
Proven experience providing technical mentorship to junior team members
Comfortable working in a team environment using Agile methodologies
Strong communication, interpersonal skills and fortitude to get stuff done
Demonstrate the following scientist qualities: clarity, accuracy, precision, relevance, depth, breadth, logic,
significance, fairness and aptitude for original research
Comfortable with both technical and business responsibilities, you will be working with engineers, data scientists and business masterminds to build products and solve complex problems
Experience in a large media or technology company.
Success at delivering large scale technology delivery projects on-time and on-budget.
A comfort level with complex, matrixed organizations containing a certain amount of ambiguity
Preferred Qualifications:
Master’s degree in computer science or related field/work experience
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
Apr 14, 2019
Full-time
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Apr 07, 2019
Full-time
The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Supporting the Disney Advertising Sales organization within our new Direct To Consumer & International (DTCI) segment, the Data Science & Analytics team are subject matter experts in each of the following areas:
Creating and optimizing audience segmentation models that enable us to target specific audiences based on brand affinities, app behavior, and video viewership among other things.
Examining other ways to expand audience sizes and depth through look-alike modeling of behaviors within our own network of digital properties.
We’re looking for an intellectually curious, business-savvy, analytical powerhouse to join the Data Science & Analytics team as a data scientist. In this role, you will be responsible for driving improvements across DTCI’s portfolio of offerings by using data. Working collaboratively with cross-functional teams, you will develop, drive, and oversee new strategies to ensure the growth of the business and the overall bottom line.
Responsibilities:
Perform business intelligence analysis and data mining on large, complex data sets to understand user behavior across the portfolio.
Help grow a multichannel advertising technology capability by leveraging internal and external datasets to expand our reach within and across platforms.
Build predictive models and algorithms to optimize products.
Develop new tools, statistical models, and analysis processes to improve how data is used across the organization.
Distill and socialize insights across all levels of DTCI, as well as other segments of The Walt Disney Company to help drive decision making.
Design, analyze, and present results from controlled experiments to test hypotheses and improve best practices across the organization.
Through industry research, ongoing education, and practical experience, become a leading subject matter expert in digital user behavior, monetization, and engagement.
Basic Qualifications:
3+ years demonstrable experience driving measurable results (monetization, engagement) with digital products across various business models.
Innovative thinker capable of operating both in a strategic capacity (big-picture perspective, asks "why") and a hands-on/execution capacity (detail-oriented, conscientious)
Excellent understanding of statistics and the ability to confidently translate statistical analyses into compelling and actionable recommendations
Proven ability in predictive analytics and modeling
Strong experience with writing SQL to extract and manipulate data at the source (experience with Hive/Hadoop/cloud data platforms a plus)
Experience with R, Python, or other statistical computing packages
Experience building complex visualizations (Tableau, Looker a plus)
Experience with consumer behavior and insights analysis (transactional and usage)
Great communication and teamwork skills
Experience working with social and web analytics and publishing platforms (e.g. Facebook Insights and Audiences) a plus
Knowledge of Salesforce DMP, Adobe Audience Manager, Oracle BlueKai or other DMPs a plus
Self-motivated with the ability to work independently
Required Education:
B.A. or B.S. (MS, MBA, or PhD a plus) in a quantitative field (Math/Statistics, CS, Engineering, Business, Economics, experimental science, or similar)
Apr 06, 2019
Full-time
Supporting the Disney Advertising Sales organization within our new Direct To Consumer & International (DTCI) segment, the Data Science & Analytics team are subject matter experts in each of the following areas:
Creating and optimizing audience segmentation models that enable us to target specific audiences based on brand affinities, app behavior, and video viewership among other things.
Examining other ways to expand audience sizes and depth through look-alike modeling of behaviors within our own network of digital properties.
We’re looking for an intellectually curious, business-savvy, analytical powerhouse to join the Data Science & Analytics team as a data scientist. In this role, you will be responsible for driving improvements across DTCI’s portfolio of offerings by using data. Working collaboratively with cross-functional teams, you will develop, drive, and oversee new strategies to ensure the growth of the business and the overall bottom line.
Responsibilities:
Perform business intelligence analysis and data mining on large, complex data sets to understand user behavior across the portfolio.
Help grow a multichannel advertising technology capability by leveraging internal and external datasets to expand our reach within and across platforms.
Build predictive models and algorithms to optimize products.
Develop new tools, statistical models, and analysis processes to improve how data is used across the organization.
Distill and socialize insights across all levels of DTCI, as well as other segments of The Walt Disney Company to help drive decision making.
Design, analyze, and present results from controlled experiments to test hypotheses and improve best practices across the organization.
Through industry research, ongoing education, and practical experience, become a leading subject matter expert in digital user behavior, monetization, and engagement.
Basic Qualifications:
3+ years demonstrable experience driving measurable results (monetization, engagement) with digital products across various business models.
Innovative thinker capable of operating both in a strategic capacity (big-picture perspective, asks "why") and a hands-on/execution capacity (detail-oriented, conscientious)
Excellent understanding of statistics and the ability to confidently translate statistical analyses into compelling and actionable recommendations
Proven ability in predictive analytics and modeling
Strong experience with writing SQL to extract and manipulate data at the source (experience with Hive/Hadoop/cloud data platforms a plus)
Experience with R, Python, or other statistical computing packages
Experience building complex visualizations (Tableau, Looker a plus)
Experience with consumer behavior and insights analysis (transactional and usage)
Great communication and teamwork skills
Experience working with social and web analytics and publishing platforms (e.g. Facebook Insights and Audiences) a plus
Knowledge of Salesforce DMP, Adobe Audience Manager, Oracle BlueKai or other DMPs a plus
Self-motivated with the ability to work independently
Required Education:
B.A. or B.S. (MS, MBA, or PhD a plus) in a quantitative field (Math/Statistics, CS, Engineering, Business, Economics, experimental science, or similar)
The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (e.g., ABC, ESPN, etc.), Studio Entertainment (The Walt Disney Studios, Disney Theatrical) and Disney Consumer Products and Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with key partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Internal Consultant – Act as a company-wide consultant to support internal clients to implement new technological/analytical solutions driving business value
Data Analyst – Collect, analyze and visualize large data sets to derive patterns, gather insights and uncover new opportunities
Storyteller – Through polished presentations, deliver and effectively communicate key findings and recommendations in a concise, actionable and efficient manner to all stakeholders
Business Analyst – Document business processes, elicit functional requirements, turn them into technical specifications and test deliverables
Product Management Analyst – Manage clients’ requests and prioritize them into a release plan / product roadmap
Basic Qualifications:
Four or more years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), designing and developing interactive reports and dashboards
Four or more years’ experience with SQL coding performing data processing tasks on large data sets
Knowledge of statistical methods, forecasting and modeling
Ability to tell the story in the data, and simplify complex analytics into recommendations that are easily understood and executable
Ability to strategically influence stakeholders and partners
Demonstrated strong written and verbal communication skills
Demonstrated problem-solving and decision-making skills
Ability to adapt to a rapidly changing business environment and manage multiple priorities
Preferred Qualifications:
Four years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), involved with all steps of development lifecycle
Gather requirements from business clients, develop use cases and mock-ups
Collect, integrate and cleanse data
Analyze data and propose efficient and innovative ways to visualize it
Build dashboards/visualizations leveraging best practices (level of detail calculations, parameters, custom formatting, etc.)
Optimize dashboard performance / data load times using advanced SQL or Tableau capabilities (indexing, caching, event-based triggers, etc.)
Support user acceptance testing
Train users on dashboard capabilities and data interpretation
Gather user feedback and further improve solution
Four years’ experience with SQL
Knowledge of revenue management and dynamic pricing
Required Education:
Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Analytics or a quantitative field or equivalent
Preferred Education:
Master's degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Business Analytics, Management Science or a quantitative field or equivalent
Apr 13, 2019
Full-time
The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (e.g., ABC, ESPN, etc.), Studio Entertainment (The Walt Disney Studios, Disney Theatrical) and Disney Consumer Products and Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with key partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Internal Consultant – Act as a company-wide consultant to support internal clients to implement new technological/analytical solutions driving business value
Data Analyst – Collect, analyze and visualize large data sets to derive patterns, gather insights and uncover new opportunities
Storyteller – Through polished presentations, deliver and effectively communicate key findings and recommendations in a concise, actionable and efficient manner to all stakeholders
Business Analyst – Document business processes, elicit functional requirements, turn them into technical specifications and test deliverables
Product Management Analyst – Manage clients’ requests and prioritize them into a release plan / product roadmap
Basic Qualifications:
Four or more years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), designing and developing interactive reports and dashboards
Four or more years’ experience with SQL coding performing data processing tasks on large data sets
Knowledge of statistical methods, forecasting and modeling
Ability to tell the story in the data, and simplify complex analytics into recommendations that are easily understood and executable
Ability to strategically influence stakeholders and partners
Demonstrated strong written and verbal communication skills
Demonstrated problem-solving and decision-making skills
Ability to adapt to a rapidly changing business environment and manage multiple priorities
Preferred Qualifications:
Four years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), involved with all steps of development lifecycle
Gather requirements from business clients, develop use cases and mock-ups
Collect, integrate and cleanse data
Analyze data and propose efficient and innovative ways to visualize it
Build dashboards/visualizations leveraging best practices (level of detail calculations, parameters, custom formatting, etc.)
Optimize dashboard performance / data load times using advanced SQL or Tableau capabilities (indexing, caching, event-based triggers, etc.)
Support user acceptance testing
Train users on dashboard capabilities and data interpretation
Gather user feedback and further improve solution
Four years’ experience with SQL
Knowledge of revenue management and dynamic pricing
Required Education:
Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Analytics or a quantitative field or equivalent
Preferred Education:
Master's degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Business Analytics, Management Science or a quantitative field or equivalent
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
Apr 13, 2019
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
Apr 11, 2019
Full-time
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
This position will develop, analyze and execute both pricing strategies and specific tactics to maximize overall profitability within the Hardlines and Parks Experience & Events divisions within the Merchandise line of business for Walt Disney Parks & Resorts.
Responsibilities:
Help us grow - Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues.
Provide revenue assumptions and projections for new concepts.
Provide strategic and tactical support - Develop strategies and implement daily price changes, support the development and valuation of the Annual Operating Plan (AOP).
Achieve business goals and objectives - Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels within the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
Collaborate with key partners - Develop and maintain positive service-oriented relationships with partners and clients.
Basic Qualifications:
Advanced knowledge and skills in Excel
Demonstrated strong analytical skills
Proven success collaborating with a range of partners understanding multiple perspectives
Strong written and verbal communication skills to convey data and analysis to partners at all levels
Demonstrated ability to manage multiple tasks in a fast-paced environment
Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Strong sense of responsibility, ownership, and pride in delivering quality results for the Merchandise line of business
Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
Preferred Qualifications:
Three plus years’ experience in a financial related role
Pricing and/or revenue management experience
Advanced knowledge and experience in SQL
Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
Demonstrated strong leadership skills
Familiarity with the Disney Merchandise line of business
Professional retail experience
Required Education:
Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field
Preferred Education:
Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field
Apr 10, 2019
Full-time
This position will develop, analyze and execute both pricing strategies and specific tactics to maximize overall profitability within the Hardlines and Parks Experience & Events divisions within the Merchandise line of business for Walt Disney Parks & Resorts.
Responsibilities:
Help us grow - Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues.
Provide revenue assumptions and projections for new concepts.
Provide strategic and tactical support - Develop strategies and implement daily price changes, support the development and valuation of the Annual Operating Plan (AOP).
Achieve business goals and objectives - Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels within the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
Collaborate with key partners - Develop and maintain positive service-oriented relationships with partners and clients.
Basic Qualifications:
Advanced knowledge and skills in Excel
Demonstrated strong analytical skills
Proven success collaborating with a range of partners understanding multiple perspectives
Strong written and verbal communication skills to convey data and analysis to partners at all levels
Demonstrated ability to manage multiple tasks in a fast-paced environment
Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Strong sense of responsibility, ownership, and pride in delivering quality results for the Merchandise line of business
Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
Preferred Qualifications:
Three plus years’ experience in a financial related role
Pricing and/or revenue management experience
Advanced knowledge and experience in SQL
Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
Demonstrated strong leadership skills
Familiarity with the Disney Merchandise line of business
Professional retail experience
Required Education:
Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field
Preferred Education:
Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field
The Principal Information Architect provides thought leadership on technology solution design across Disney Parks, Experiences and Products (DPEP) Technology. The Principal Information Architect leads Technology Solutioning activities on highly complex, strategic projects or programs. The Principal Information Architect identifies, plans, and coordinates a set of related technical activities on multiple projects within a program, to manage their interdependencies in support of specific business strategies. The Principal Information Architect maintains a strategic view of future state technology over a set of projects, providing the framework for implementing business initiatives. The Principal Information Architect leads the mentoring and coaching of other technical experts and leads the development of best practices for the organization. The Principal Information Architect leads business engagement and stakeholder management activities, and ensures the required outcomes are built, tested, and delivered for multiple large and complex projects.
Responsibilities:
Work with Business and Technology teams to define data and analytics needs, and architect strategic solutions to meet those needs
Hands-on delivery of reusable components and frameworks for projects, proof-of-concepts, and solution prescriptions across emerging platforms
Support delivery teams to ensure that solutions align to strategic design principles and approved reference architecture.
Perform industry research for best practices in architecture and data management for current initiatives and proactively share this information as applicable with other members of the team.
Research leading edge technologies for future projects and use cases related to Cloud and Big Data platforms and tools, analytics and reporting and Machine Learning
Advises and makes recommendations on emerging trends which will be useful to the business, IT, and the entire segment in the delivery of future projects.
Ensuring quality business and technical requirements for large and highly complex projects.
Identifies interdependencies across projects in support of specific business strategies.
Works with the Project Manager to identify and manage risks, issues and dependencies.
Resolves questions related to requirements or process.
Delivers the required documentation during each stage of the project.
Provides input into the RFI and RFP for third party/hardware/software selection, and assists in the assessment of responses against requirements.
Basic Qualifications:
Expert experience designing data, reporting, and analytic solutions with demonstrated exposure to AWS, Hadoop, Spark, Hive and Kafka and languages such as Python or JAVA
Experience with Machine Learning implementations
Demonstrated ability to become an established and trusted advisor with business and technology audiences.
Proven ability to leverage and integrate technology components into an overall solution architecture in support of business requirements.
Demonstrate knowledge of Data Architecture, Advanced Analytics, and Data Science implementations.
Demonstrated experience across all phases of the information management project lifecycle – from requirements to implementation and data collection to end-user consumption
Experience presenting technical concepts and solutions to business and technology stakeholders.
Proven ability to drive and influence change through innovation & process improvement.
Executive-level written and verbal communication skills.
Required Education:
Bachelor's Degree in Computer Science, Information Technology, or related field
Apr 05, 2019
Full-time
The Principal Information Architect provides thought leadership on technology solution design across Disney Parks, Experiences and Products (DPEP) Technology. The Principal Information Architect leads Technology Solutioning activities on highly complex, strategic projects or programs. The Principal Information Architect identifies, plans, and coordinates a set of related technical activities on multiple projects within a program, to manage their interdependencies in support of specific business strategies. The Principal Information Architect maintains a strategic view of future state technology over a set of projects, providing the framework for implementing business initiatives. The Principal Information Architect leads the mentoring and coaching of other technical experts and leads the development of best practices for the organization. The Principal Information Architect leads business engagement and stakeholder management activities, and ensures the required outcomes are built, tested, and delivered for multiple large and complex projects.
Responsibilities:
Work with Business and Technology teams to define data and analytics needs, and architect strategic solutions to meet those needs
Hands-on delivery of reusable components and frameworks for projects, proof-of-concepts, and solution prescriptions across emerging platforms
Support delivery teams to ensure that solutions align to strategic design principles and approved reference architecture.
Perform industry research for best practices in architecture and data management for current initiatives and proactively share this information as applicable with other members of the team.
Research leading edge technologies for future projects and use cases related to Cloud and Big Data platforms and tools, analytics and reporting and Machine Learning
Advises and makes recommendations on emerging trends which will be useful to the business, IT, and the entire segment in the delivery of future projects.
Ensuring quality business and technical requirements for large and highly complex projects.
Identifies interdependencies across projects in support of specific business strategies.
Works with the Project Manager to identify and manage risks, issues and dependencies.
Resolves questions related to requirements or process.
Delivers the required documentation during each stage of the project.
Provides input into the RFI and RFP for third party/hardware/software selection, and assists in the assessment of responses against requirements.
Basic Qualifications:
Expert experience designing data, reporting, and analytic solutions with demonstrated exposure to AWS, Hadoop, Spark, Hive and Kafka and languages such as Python or JAVA
Experience with Machine Learning implementations
Demonstrated ability to become an established and trusted advisor with business and technology audiences.
Proven ability to leverage and integrate technology components into an overall solution architecture in support of business requirements.
Demonstrate knowledge of Data Architecture, Advanced Analytics, and Data Science implementations.
Demonstrated experience across all phases of the information management project lifecycle – from requirements to implementation and data collection to end-user consumption
Experience presenting technical concepts and solutions to business and technology stakeholders.
Proven ability to drive and influence change through innovation & process improvement.
Executive-level written and verbal communication skills.
Required Education:
Bachelor's Degree in Computer Science, Information Technology, or related field
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Apr 03, 2019
Full-time
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
Mar 21, 2019
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Feb 01, 2019
Full-time
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is within the Global Insights and Analytics (GIA) team - the heart of Intel's central market research and insights function that supports the Global Marketing and Communication (GMC) group and Intel's Business Units (BUs). Emphasis of this position is on driving data driven culture into Intel's marketing efforts and integrating analytics driven insights into decision making by combining behavioral data (i.e. web behavior, social media listening, search, telemetry) with traditional primary research data (i.e. survey-based data, focus groups) and other types of data (i.e. sales, media spend).
This individual contributor Marketing Data Scientist position will assist business with insights based on finding patterns and relationships in data. This position requires experience with predictive modeling, statistics, Machine Learning, Data Mining, and other data analysis techniques to collect, explore, and extract insights from structured and unstructured data. We are seeking someone who has a strong business understanding in order to translate data into intelligence, solve a variety of business problems and enable marketing strategy.
Qualifications
Minimum Qualifications:
Bachelor’s Degree in in Statistics, Mathematics, Economics, Computer Science, Data Science or Engineering (Masters Degree is a plus).
Minimum 4 years of experience in marketing, sales or business analytics.
Experience with data mining software packages such as R, PYTHON, SAS, SPLUS.
SQL and statistical algorithms and modeling.
Experience working with large and complex data sets.
Experience in predictive modeling and machine learning algorithms.
Additional Preferred Characteristics:
Effective presentation/communication skills and the ability to interpret and simplify data for others.
Communicate conclusions in a clear and sharp manner.
Work well independently as well as part of a broad team.
Innovative attitude and out-of-the-box thinking.
Curious and inspired by challenges. A keen interest in innovation and breaking new ground for Intel.
Inside this Business Group
Global Marketing & Communications is responsible for Intel's brand management, end-user product marketing and go-to-market activation strategy for direct and indirect marketing programs worldwide.
Other Locations
US, California, Santa Clara
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Feb 01, 2019
Full-time
This position is within the Global Insights and Analytics (GIA) team - the heart of Intel's central market research and insights function that supports the Global Marketing and Communication (GMC) group and Intel's Business Units (BUs). Emphasis of this position is on driving data driven culture into Intel's marketing efforts and integrating analytics driven insights into decision making by combining behavioral data (i.e. web behavior, social media listening, search, telemetry) with traditional primary research data (i.e. survey-based data, focus groups) and other types of data (i.e. sales, media spend).
This individual contributor Marketing Data Scientist position will assist business with insights based on finding patterns and relationships in data. This position requires experience with predictive modeling, statistics, Machine Learning, Data Mining, and other data analysis techniques to collect, explore, and extract insights from structured and unstructured data. We are seeking someone who has a strong business understanding in order to translate data into intelligence, solve a variety of business problems and enable marketing strategy.
Qualifications
Minimum Qualifications:
Bachelor’s Degree in in Statistics, Mathematics, Economics, Computer Science, Data Science or Engineering (Masters Degree is a plus).
Minimum 4 years of experience in marketing, sales or business analytics.
Experience with data mining software packages such as R, PYTHON, SAS, SPLUS.
SQL and statistical algorithms and modeling.
Experience working with large and complex data sets.
Experience in predictive modeling and machine learning algorithms.
Additional Preferred Characteristics:
Effective presentation/communication skills and the ability to interpret and simplify data for others.
Communicate conclusions in a clear and sharp manner.
Work well independently as well as part of a broad team.
Innovative attitude and out-of-the-box thinking.
Curious and inspired by challenges. A keen interest in innovation and breaking new ground for Intel.
Inside this Business Group
Global Marketing & Communications is responsible for Intel's brand management, end-user product marketing and go-to-market activation strategy for direct and indirect marketing programs worldwide.
Other Locations
US, California, Santa Clara
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
As a Business Systems Analyst, you will be responsible for supporting Finance functions, working in Workday Financials, Coupa, Anaplan, and other integrated financial tools. You will serve as the primary contact for improvement, support, training and issue resolution for our Finance & Accounting team. You will work closely with business users and cross-functional teams on various systems initiatives. In addition, you will manage end-to-end life cycle for these initiatives including requirements analysis, design, configuration and testing while also making recommendations to improve financial systems and business processes. You will help document current processes projects to help the IT org continue to grow and improve.
You will partner and collaborate with various teams within Slack: Accounting, Finance, Sales Finance, PMO, other IT groups (developers, etc.). You will have the ability to touch a lot of different tools and work on different projects at our fast growing exciting company. Will get to see your contributions & hard work immediately realized by business partners and the company as a whole.
Responsibilities:
Work with Finance business partners to understand the project roadmap and current challenges, and participate in providing and implementing solutions using both existing technology and new tools.
Collaborate with key stakeholders to document and re-engineer current processes for finance and accounting systems, continuously identifying gaps and opportunities for automation.
Work with external vendors and product support teams to troubleshoot systems issues as they arise.
Craft business requirements documents, tech specs, functional designs, test scripts, test plans, and training materials.
Provide end-user support, training, and administration of our Finance applications.
Qualifications:
2+ years experience managing and supporting Accounting & Finance applications.
Bachelor’s degree in Accounting, Management Information Systems, or related field.
Strong analytical skills to translate business requirements into technical and functional specifications.
Strong written, verbal and interpersonal communication skills along with ability to effectively communicate across cross-functional teams, development resources and external vendors.
Must be able to manage multiple priorities and complex tasks in a hyper growth environment work environment.
Preferred: Experience implementing and customizing financial applications through full system implementation life-cycles (analyze, design, build, test, implement, support).
Preferred: Integration experience with one or more SaaS applications like Workday, NetSuite, Anaplan, Coupa, Concur, Xactly, Stripe.
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
Feb 01, 2019
Full-time
As a Business Systems Analyst, you will be responsible for supporting Finance functions, working in Workday Financials, Coupa, Anaplan, and other integrated financial tools. You will serve as the primary contact for improvement, support, training and issue resolution for our Finance & Accounting team. You will work closely with business users and cross-functional teams on various systems initiatives. In addition, you will manage end-to-end life cycle for these initiatives including requirements analysis, design, configuration and testing while also making recommendations to improve financial systems and business processes. You will help document current processes projects to help the IT org continue to grow and improve.
You will partner and collaborate with various teams within Slack: Accounting, Finance, Sales Finance, PMO, other IT groups (developers, etc.). You will have the ability to touch a lot of different tools and work on different projects at our fast growing exciting company. Will get to see your contributions & hard work immediately realized by business partners and the company as a whole.
Responsibilities:
Work with Finance business partners to understand the project roadmap and current challenges, and participate in providing and implementing solutions using both existing technology and new tools.
Collaborate with key stakeholders to document and re-engineer current processes for finance and accounting systems, continuously identifying gaps and opportunities for automation.
Work with external vendors and product support teams to troubleshoot systems issues as they arise.
Craft business requirements documents, tech specs, functional designs, test scripts, test plans, and training materials.
Provide end-user support, training, and administration of our Finance applications.
Qualifications:
2+ years experience managing and supporting Accounting & Finance applications.
Bachelor’s degree in Accounting, Management Information Systems, or related field.
Strong analytical skills to translate business requirements into technical and functional specifications.
Strong written, verbal and interpersonal communication skills along with ability to effectively communicate across cross-functional teams, development resources and external vendors.
Must be able to manage multiple priorities and complex tasks in a hyper growth environment work environment.
Preferred: Experience implementing and customizing financial applications through full system implementation life-cycles (analyze, design, build, test, implement, support).
Preferred: Integration experience with one or more SaaS applications like Workday, NetSuite, Anaplan, Coupa, Concur, Xactly, Stripe.
Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.
Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.
