PURPOSE:
Analyze and implement technology and business process solutions for the Port of Seattle’s PeopleSoft financial systems, in support of the Port’s strategic business initiatives.
ESSENTIAL FUNCTIONS:
This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following: Progressive Systems Administration:
Elicit, perform and develop system/process requirements, functional specifications, system configuration, system testing, solutions documentation, and partner with IT on customizations development.
Evaluate and provide meaningful data to improve the organizations decision-making capabilities. Build business cases for new technology projects from AFR leadership that include alternative technical solutions, options, risks, cost-benefit analysis, and impact on other business processes.
Manage quality assurance by developing and implementing test strategy, test scenarios and test cases followed by executing the tests, debugging and documenting results. Facilitate learning and development workshops with Port business partners related to change management of new systems and/or business processes.
Provide advanced information retrieval and complex query development, ensuring the validity of the information produced.
Define PeopleSoft user roles and responsibilities, then correlate or translate user roles and responsibilities to system access, permissions and profiles ensuring separation of duty is present and maintained.
Project Leadership and Support:
Create and implement project plan and facilitate execution. Determine the appropriate time to make advancement on projects and move on to next stages. Assist in the enforcement of project deadlines and schedules.
Clarify the duties, roles and functions of team members between both prospective competing team members and their superiors.
Ensure alignment with business sponsor, stakeholders, and senior leadership.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, screen and interface designs).
Work directly with and serve as the liaison between business units, technology teams, development team and support teams.
Continuous Process Improvement & Lean Culture Adoption:
Shape a culture of innovation within and beyond the AFR Department in which people collaborating come up with new ideas, methods, and processes to increase productivity, improve efficiency and reduce costs.
Evaluate current systems, policies and processes to identify opportunities to best optimize resources by eliminating redundancies and by increasing automation and system functionality.
Ensure all processes and operations are necessary, clearly defined, and efficiently designed to align people, systems, and policies.
Key Liaison with Business Partners on Technology:
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Share, educate, and connect knowledge with the appropriate audiences.
KNOWLEDGE, SKILLS & ABILITIES:
Expertise implementing, upgrading and using PeopleSoft Financials and HCM including advanced ad-hoc query development and strong functional knowledge of system security roles and set-up.
General understanding of Accounting and Generally Accepted Accounting Principles (GAAP) and a strong understanding of internal controls and systems/operational risk assessment and mitigation.
Able to define sound and functional process controls and incorporate them into Port Accounting/Financial systems and business processes.
Advanced, broad technical expertise in PeopleSoft Financials and HCM and in troubleshooting cross-module system issues, requiring knowledge of system configuration, as well as Accounting functions and business processes including the interrelationships and interdependencies between each of the modules. Skilled at structured analysis techniques, issue management, risk analysis and mitigation, recognizing and mitigating sensitive project issues, problem solving, conceptual and logical thinking. Strong oral, business and technical writing skills that allow for facilitation of meetings, presentations and requirements gathering sessions. Excellent teamwork and interpersonal skills that establish rapport, persuade cross-functional business partners at all organizational levels, assist in understanding of technical information, and resolve conflicts in a positive manner. Ability to evaluate information gathered from multiple sources, reconcile conflicting information, breakdown high-level information into details and differentiate user requests from the underlying true needs. Able to understand business strategy and translate into specific details. Able to mentor business partners to accept change and use new technology. Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need. Ability to work independently with users to define concepts, under direction of project managers is required. Ability to communicate difficult or sensitive information tactfully. Ability to challenge the status quo and facilitate different perspectives to drive solutions in the support of business results.
QUALIFICATIONS:
Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in Accounting, Business Administration or related field;
Eight (8) years of experience with automated financial and accounting system;
Four (4) years of experience in each of the following: Business process analysis and improvement; and project management for medium to large technology and business process optimization projects; and
Two (2) years of experience developing and conducting training classes and developing training materials.
PREFERRED QUALIFICATIONS:
PMP;
CPA;
CBAP;
Six Sigma or Lean Practitioner Certification;
Experience with Business Intelligence and data mining tools such as Tableau.
EEO Statement
The Port of Seattle is an Equal Opportunity Employer, Affirmative Action Employer and is committed to diversity in the workplace. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Jun 19, 2019
Full-time
PURPOSE:
Analyze and implement technology and business process solutions for the Port of Seattle’s PeopleSoft financial systems, in support of the Port’s strategic business initiatives.
ESSENTIAL FUNCTIONS:
This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following: Progressive Systems Administration:
Elicit, perform and develop system/process requirements, functional specifications, system configuration, system testing, solutions documentation, and partner with IT on customizations development.
Evaluate and provide meaningful data to improve the organizations decision-making capabilities. Build business cases for new technology projects from AFR leadership that include alternative technical solutions, options, risks, cost-benefit analysis, and impact on other business processes.
Manage quality assurance by developing and implementing test strategy, test scenarios and test cases followed by executing the tests, debugging and documenting results. Facilitate learning and development workshops with Port business partners related to change management of new systems and/or business processes.
Provide advanced information retrieval and complex query development, ensuring the validity of the information produced.
Define PeopleSoft user roles and responsibilities, then correlate or translate user roles and responsibilities to system access, permissions and profiles ensuring separation of duty is present and maintained.
Project Leadership and Support:
Create and implement project plan and facilitate execution. Determine the appropriate time to make advancement on projects and move on to next stages. Assist in the enforcement of project deadlines and schedules.
Clarify the duties, roles and functions of team members between both prospective competing team members and their superiors.
Ensure alignment with business sponsor, stakeholders, and senior leadership.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, screen and interface designs).
Work directly with and serve as the liaison between business units, technology teams, development team and support teams.
Continuous Process Improvement & Lean Culture Adoption:
Shape a culture of innovation within and beyond the AFR Department in which people collaborating come up with new ideas, methods, and processes to increase productivity, improve efficiency and reduce costs.
Evaluate current systems, policies and processes to identify opportunities to best optimize resources by eliminating redundancies and by increasing automation and system functionality.
Ensure all processes and operations are necessary, clearly defined, and efficiently designed to align people, systems, and policies.
Key Liaison with Business Partners on Technology:
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Interface with staff developing strategy as technical advisor for new functionality from applications, releases, and upgrades.
Share, educate, and connect knowledge with the appropriate audiences.
KNOWLEDGE, SKILLS & ABILITIES:
Expertise implementing, upgrading and using PeopleSoft Financials and HCM including advanced ad-hoc query development and strong functional knowledge of system security roles and set-up.
General understanding of Accounting and Generally Accepted Accounting Principles (GAAP) and a strong understanding of internal controls and systems/operational risk assessment and mitigation.
Able to define sound and functional process controls and incorporate them into Port Accounting/Financial systems and business processes.
Advanced, broad technical expertise in PeopleSoft Financials and HCM and in troubleshooting cross-module system issues, requiring knowledge of system configuration, as well as Accounting functions and business processes including the interrelationships and interdependencies between each of the modules. Skilled at structured analysis techniques, issue management, risk analysis and mitigation, recognizing and mitigating sensitive project issues, problem solving, conceptual and logical thinking. Strong oral, business and technical writing skills that allow for facilitation of meetings, presentations and requirements gathering sessions. Excellent teamwork and interpersonal skills that establish rapport, persuade cross-functional business partners at all organizational levels, assist in understanding of technical information, and resolve conflicts in a positive manner. Ability to evaluate information gathered from multiple sources, reconcile conflicting information, breakdown high-level information into details and differentiate user requests from the underlying true needs. Able to understand business strategy and translate into specific details. Able to mentor business partners to accept change and use new technology. Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need. Ability to work independently with users to define concepts, under direction of project managers is required. Ability to communicate difficult or sensitive information tactfully. Ability to challenge the status quo and facilitate different perspectives to drive solutions in the support of business results.
QUALIFICATIONS:
Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in Accounting, Business Administration or related field;
Eight (8) years of experience with automated financial and accounting system;
Four (4) years of experience in each of the following: Business process analysis and improvement; and project management for medium to large technology and business process optimization projects; and
Two (2) years of experience developing and conducting training classes and developing training materials.
PREFERRED QUALIFICATIONS:
PMP;
CPA;
CBAP;
Six Sigma or Lean Practitioner Certification;
Experience with Business Intelligence and data mining tools such as Tableau.
EEO Statement
The Port of Seattle is an Equal Opportunity Employer, Affirmative Action Employer and is committed to diversity in the workplace. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Business Analyst - BABOK
We are seeking a Business Analyst to join our growing biopharmaceutical company. Reporting to the Business Analyst Supervisor, this position is responsible for working with business stakeholders to define and document business processes and software requirements for technology requests. You will regularly engage in multiple initiatives simultaneously across all levels in the organization. This will include teaming with IT developers, business key users, validation and QA staff.
Additional responsibilities of the BA role include:
Collect, analyze and interpret requirements using interviews, document analysis, business process descriptions, business analysis, and task and workflow analysis toward best practice or BABOK standards.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests.
Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements.
Clearly and concisely document the results of analysis and workflows as well as obtain sign-off from the internal customers.
Assist technical writer in the design of test scripts and test scenarios. Coordinate with the business users who test, validate, and evaluate new applications and functions, and determine issues in services and software.
Serve as the conduit between the internal customer community and the software development team through which requirements flow.
Job Requirements
Qualified candidates of this role must offer a Bachelor's degree in information technology or a related field. You must offer excellent communication, technical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Technical skills and experience required of the BA role include:
Minimum of 5 years experience as a Business Analyst
Minimum of 5 years experience creating, editing and revising technical documentation such as process diagrams, flow charts, procedure manuals and training materials
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization
Willingness to drive and challenge business users on their assumptions of how they will successfully execute their plans
Ability to read and interpret moderately complex or technical documents such as laws, regulations, safety rules, operating and maintenance instructions and procedure manuals
Ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral and/or diagram form
Ability to speak, read, write and understand English
H1B sponsorship not available
Benefits
At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.
Other benefits of the BA role include:
Medical, Dental and Vision Insurance
Life Insurance
401(k) contribution and matching program
Flexible Spending Accounts
Tuition Reimbursement
Team-oriented environment
Jun 19, 2019
Full-time
Business Analyst - BABOK
We are seeking a Business Analyst to join our growing biopharmaceutical company. Reporting to the Business Analyst Supervisor, this position is responsible for working with business stakeholders to define and document business processes and software requirements for technology requests. You will regularly engage in multiple initiatives simultaneously across all levels in the organization. This will include teaming with IT developers, business key users, validation and QA staff.
Additional responsibilities of the BA role include:
Collect, analyze and interpret requirements using interviews, document analysis, business process descriptions, business analysis, and task and workflow analysis toward best practice or BABOK standards.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests.
Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements.
Clearly and concisely document the results of analysis and workflows as well as obtain sign-off from the internal customers.
Assist technical writer in the design of test scripts and test scenarios. Coordinate with the business users who test, validate, and evaluate new applications and functions, and determine issues in services and software.
Serve as the conduit between the internal customer community and the software development team through which requirements flow.
Job Requirements
Qualified candidates of this role must offer a Bachelor's degree in information technology or a related field. You must offer excellent communication, technical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Technical skills and experience required of the BA role include:
Minimum of 5 years experience as a Business Analyst
Minimum of 5 years experience creating, editing and revising technical documentation such as process diagrams, flow charts, procedure manuals and training materials
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization
Willingness to drive and challenge business users on their assumptions of how they will successfully execute their plans
Ability to read and interpret moderately complex or technical documents such as laws, regulations, safety rules, operating and maintenance instructions and procedure manuals
Ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral and/or diagram form
Ability to speak, read, write and understand English
H1B sponsorship not available
Benefits
At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.
Other benefits of the BA role include:
Medical, Dental and Vision Insurance
Life Insurance
401(k) contribution and matching program
Flexible Spending Accounts
Tuition Reimbursement
Team-oriented environment
The Food Marketing Institute (FMI) is a dynamic national trade association, representing the grocery retail industry on the cutting-edge of food and consumer trends.
We are seeking a Manager, SQFI Business Analytics to work with our Safe Quality Food Institute (SQFI). SQFI is a food safety and quality program designed for the food and consumer goods sector, consisting of a certification program for suppliers and the retail and food service market.
Reporting to the Vice President, SQFI Sales, the Manager, SQFI Business Analytics will be responsible for turning data points into actionable insights and recommendations for SQFI to operate as a profitable global third-party certification standard.
The scope of the role includes conducting data mining and analysis to support the growth of SQFI revenues and developing new analytical approaches to evaluate SQFI business practices.
The ideal candidate will have:
at least three to five years of experience in business insights, research, and strategy;
a relevant college degree (preferably in business analytics) or other related field);
a strong knowledge of various business analytics tools;
strong team orientation; excellent organizational skills;
great communication and interpersonal skills; and an extensive knowledge of Microsoft (2010) software including Excel, Word, PowerPoint and Outlook.
This position requires occasional travel to FMI meetings and other events throughout the United States.
We offer an outstanding benefits package including: health, dental, vision, 401(k) plan, flexible spending plan, 10 paid holidays, Summer hours, volunteer opportunities and much more!
Our headquarters is located in Crystal City, Virginia just a few blocks from the Metro.
If you want to work with a fun team in a flexible environment that encourages personal and professional growth, please visit our website to apply.
FMI is an equal opportunity employer.
Jun 13, 2019
Full-time
The Food Marketing Institute (FMI) is a dynamic national trade association, representing the grocery retail industry on the cutting-edge of food and consumer trends.
We are seeking a Manager, SQFI Business Analytics to work with our Safe Quality Food Institute (SQFI). SQFI is a food safety and quality program designed for the food and consumer goods sector, consisting of a certification program for suppliers and the retail and food service market.
Reporting to the Vice President, SQFI Sales, the Manager, SQFI Business Analytics will be responsible for turning data points into actionable insights and recommendations for SQFI to operate as a profitable global third-party certification standard.
The scope of the role includes conducting data mining and analysis to support the growth of SQFI revenues and developing new analytical approaches to evaluate SQFI business practices.
The ideal candidate will have:
at least three to five years of experience in business insights, research, and strategy;
a relevant college degree (preferably in business analytics) or other related field);
a strong knowledge of various business analytics tools;
strong team orientation; excellent organizational skills;
great communication and interpersonal skills; and an extensive knowledge of Microsoft (2010) software including Excel, Word, PowerPoint and Outlook.
This position requires occasional travel to FMI meetings and other events throughout the United States.
We offer an outstanding benefits package including: health, dental, vision, 401(k) plan, flexible spending plan, 10 paid holidays, Summer hours, volunteer opportunities and much more!
Our headquarters is located in Crystal City, Virginia just a few blocks from the Metro.
If you want to work with a fun team in a flexible environment that encourages personal and professional growth, please visit our website to apply.
FMI is an equal opportunity employer.
Center for Creative Leadership
Greensboro, NC, USA
The Center for Creative Leadership (CCL), a world-renowned leadership development and research organization, has an opening for a research scientist specializing in network analysis. CCL integrates research and applications to create proven solutions to today’s leadership development challenges.
As a member of the Global Research and Evaluation group at CCL you will work on several different projects related to the study and development of leadership. A primary focus of this position will be applying network science and analysis to aid CCL in its efforts to arrive at a deeper understanding of leadership and to advance leadership development and in applying research to CCL products and services.
Specific duties and responsibilities will vary, but may include: designing research studies, collecting and analyzing data, managing large databases, learning and executing statistical analyses, developing relationships with research collaborators and clients, writing for high-impact journals as well as CEO & managerial audiences, presenting findings to both scientific and practitioner audiences and, working with internal CCL teams to commercialize products and services.
Candidates should have completed their Ph.D. before May 31, 2019 in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, and Social Psychology) and have up to 5 years of industry experience. A strong methodological, statistical, and theoretical research background as well as past experience presenting at major academic or practitioner conferences are required. The ability to demonstrate knowledge of network science as well as its application to organizational and leadership effectiveness required. Experience leading research projects and publishing in leading academic journals is referred.
The position is available immediately and the start date is negotiable
General Summary
The Research Scientist is a member of the Global Research and Evaluation faculty who makes significant contributions to theories and practice in the fields of leadership, leadership development, or other relevant disciplines. This person is responsible for designing and managing research projects as well as generating innovative ideas and approaches for CCL. A research scientist conducts, interprets, and communicates complex data analysis; presents findings at internationally recognized/high impact/strategic professional conferences and publishes results in peer-reviewed, upper tier journals, books and book chapters, and practice-focused publications.
Principal Duties and Responsibilities
Identifies promising areas of research and in partnership with others at CCL and designs projects to answer important theoretical and practical questions.
Skillfully aligns research questions with appropriate methods (design, data collection, analyses).
Collects and analyzes data, learning and executing statistical analyses as needed; and protects the security and confidentiality of data collected and analyzed.
Independently and in collaboration with others develops and publishes manuscripts at high-impact scientific journals as well as and non-academic publications for a general business audience.
Serves as subject matter expert for network science and social network analysis. Initiates and maintains relationships with project stakeholders, internal and external collaborators, and clients.
Develops CCL staff/facility capability in network science.
Contributes to CCL’s portfolio and Leadership Analytics Practice. Creates new products or practices based on scientific evidence.
Offers recommendations and insights that drive stronger business outcomes. Addresses needs and concerns of sales teams and clients to ensure the integration of network analytics services into broader CCL solutions.
Identifies funding or revenue sources and proactively pursues opportunities. Works with sales and marketing to review costs, anticipate volume, and develop strategies and plans for network analytics services.
Presents and/or chairs sessions at leading scientific and professional conferences.
Education
Requires a Ph.D. in in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, Social Psychology, Communication Studies, Computer Science)
Experience/Work Background
Up to five years’ experience working in academia, corporate business, and/or organizational development fields.
Experience using network science, methods and analysis in research is required Experience with advanced statistical research methods is required.
Experience working in or consulting with corporations is desirable.
Specific Knowledge, Skills and Abilities Required
Exceptional knowledge of relevant content areas, including but not limited to the fields of management/leadership, organizational development, talent management, adult learning theory, and human resource development.
Effective presentation and interpersonal skills (for interaction with clients, participants, and staff).
Strong statistical skills and experience using statistical software required. Proficiency in R and Git strongly preferred.
Ability to perform successfully as a solo, team, or lead researcher across a range of projects.
Ability to work within a high-paced environment with competing demands while ensuring high-quality work by self and team.
Flexible, adaptable with clients, colleagues and organization needs.
Exceptional organizational and planning skills.
Ability to create research projects and programs using sound theory and research designs.
Some travel may be required for conferences and working with clients as part of ongoing research efforts.
Jun 13, 2019
Full-time
The Center for Creative Leadership (CCL), a world-renowned leadership development and research organization, has an opening for a research scientist specializing in network analysis. CCL integrates research and applications to create proven solutions to today’s leadership development challenges.
As a member of the Global Research and Evaluation group at CCL you will work on several different projects related to the study and development of leadership. A primary focus of this position will be applying network science and analysis to aid CCL in its efforts to arrive at a deeper understanding of leadership and to advance leadership development and in applying research to CCL products and services.
Specific duties and responsibilities will vary, but may include: designing research studies, collecting and analyzing data, managing large databases, learning and executing statistical analyses, developing relationships with research collaborators and clients, writing for high-impact journals as well as CEO & managerial audiences, presenting findings to both scientific and practitioner audiences and, working with internal CCL teams to commercialize products and services.
Candidates should have completed their Ph.D. before May 31, 2019 in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, and Social Psychology) and have up to 5 years of industry experience. A strong methodological, statistical, and theoretical research background as well as past experience presenting at major academic or practitioner conferences are required. The ability to demonstrate knowledge of network science as well as its application to organizational and leadership effectiveness required. Experience leading research projects and publishing in leading academic journals is referred.
The position is available immediately and the start date is negotiable
General Summary
The Research Scientist is a member of the Global Research and Evaluation faculty who makes significant contributions to theories and practice in the fields of leadership, leadership development, or other relevant disciplines. This person is responsible for designing and managing research projects as well as generating innovative ideas and approaches for CCL. A research scientist conducts, interprets, and communicates complex data analysis; presents findings at internationally recognized/high impact/strategic professional conferences and publishes results in peer-reviewed, upper tier journals, books and book chapters, and practice-focused publications.
Principal Duties and Responsibilities
Identifies promising areas of research and in partnership with others at CCL and designs projects to answer important theoretical and practical questions.
Skillfully aligns research questions with appropriate methods (design, data collection, analyses).
Collects and analyzes data, learning and executing statistical analyses as needed; and protects the security and confidentiality of data collected and analyzed.
Independently and in collaboration with others develops and publishes manuscripts at high-impact scientific journals as well as and non-academic publications for a general business audience.
Serves as subject matter expert for network science and social network analysis. Initiates and maintains relationships with project stakeholders, internal and external collaborators, and clients.
Develops CCL staff/facility capability in network science.
Contributes to CCL’s portfolio and Leadership Analytics Practice. Creates new products or practices based on scientific evidence.
Offers recommendations and insights that drive stronger business outcomes. Addresses needs and concerns of sales teams and clients to ensure the integration of network analytics services into broader CCL solutions.
Identifies funding or revenue sources and proactively pursues opportunities. Works with sales and marketing to review costs, anticipate volume, and develop strategies and plans for network analytics services.
Presents and/or chairs sessions at leading scientific and professional conferences.
Education
Requires a Ph.D. in in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, Social Psychology, Communication Studies, Computer Science)
Experience/Work Background
Up to five years’ experience working in academia, corporate business, and/or organizational development fields.
Experience using network science, methods and analysis in research is required Experience with advanced statistical research methods is required.
Experience working in or consulting with corporations is desirable.
Specific Knowledge, Skills and Abilities Required
Exceptional knowledge of relevant content areas, including but not limited to the fields of management/leadership, organizational development, talent management, adult learning theory, and human resource development.
Effective presentation and interpersonal skills (for interaction with clients, participants, and staff).
Strong statistical skills and experience using statistical software required. Proficiency in R and Git strongly preferred.
Ability to perform successfully as a solo, team, or lead researcher across a range of projects.
Ability to work within a high-paced environment with competing demands while ensuring high-quality work by self and team.
Flexible, adaptable with clients, colleagues and organization needs.
Exceptional organizational and planning skills.
Ability to create research projects and programs using sound theory and research designs.
Some travel may be required for conferences and working with clients as part of ongoing research efforts.
The Senior Data Analyst must be passionate about digging into data and understanding the stories the data is telling. You will analyze complex data sets, track and measure insights, build critical dashboard and draw key insights.
Major Responsibilities:
Leverage your project management expertise to create dashboards / visualizations (Plan=>Scope=>Design=>Author=>Implement). This process can include requirements gathering, data sufficiency exercise, sketch design, to dashboard authoring.
Work with partners and stakeholders to design and create user accepted dashboards. Bring value add contributions to the process of designed and authoring executive level dashboards / reports.
Design analytics and reporting deliverables, especially around data visualization best practices, and creation
Act as the data expert, leading the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
Perform data abstraction, cleansing, validation, modeling, interpretation and reporting.
Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization.
Work closely with customers and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions.
Deliver ad hoc reporting and analytics within an agreed-upon SLA.
Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions.
Ensure solutions meet the client’s needs, support the extraction of actionable information, and align with client objectives.
Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.).
Qualifications:
Expertise in developing Tableau dashboards using best practices, required
Experience manipulating large data sets leveraging tools such as Hadoop and Data Wrangling and pulling data from data warehouses, marts and lakes.
Proficient knowledge of SQL, required
R, Python, TOAD and SQL workbench, a plus
Expertise in doing Root Cause Analysis and resolving performance bottlenecks
Excellent problem-solving and critical thinking skills required
Strong proficiency in all aspects of design, development and testing and best practices of Enterprise application and/or reporting implementations;
Strong proficiency in the design, development and/or maintenance of reporting systems and databases
Ability to interpret data to help in strategic decision making.
Self-directed who can interpret data to understand trends and derive meaningful business insights for senior executives with little oversight
Self-motivated with ability to work independently while also enjoying collaboration with cross-functional teams and other analysts
Effective communication skills and ability to translate numbers into a story
Professional, positive demeanor
Jun 11, 2019
Full-time
The Senior Data Analyst must be passionate about digging into data and understanding the stories the data is telling. You will analyze complex data sets, track and measure insights, build critical dashboard and draw key insights.
Major Responsibilities:
Leverage your project management expertise to create dashboards / visualizations (Plan=>Scope=>Design=>Author=>Implement). This process can include requirements gathering, data sufficiency exercise, sketch design, to dashboard authoring.
Work with partners and stakeholders to design and create user accepted dashboards. Bring value add contributions to the process of designed and authoring executive level dashboards / reports.
Design analytics and reporting deliverables, especially around data visualization best practices, and creation
Act as the data expert, leading the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
Perform data abstraction, cleansing, validation, modeling, interpretation and reporting.
Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization.
Work closely with customers and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions.
Deliver ad hoc reporting and analytics within an agreed-upon SLA.
Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions.
Ensure solutions meet the client’s needs, support the extraction of actionable information, and align with client objectives.
Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.).
Qualifications:
Expertise in developing Tableau dashboards using best practices, required
Experience manipulating large data sets leveraging tools such as Hadoop and Data Wrangling and pulling data from data warehouses, marts and lakes.
Proficient knowledge of SQL, required
R, Python, TOAD and SQL workbench, a plus
Expertise in doing Root Cause Analysis and resolving performance bottlenecks
Excellent problem-solving and critical thinking skills required
Strong proficiency in all aspects of design, development and testing and best practices of Enterprise application and/or reporting implementations;
Strong proficiency in the design, development and/or maintenance of reporting systems and databases
Ability to interpret data to help in strategic decision making.
Self-directed who can interpret data to understand trends and derive meaningful business insights for senior executives with little oversight
Self-motivated with ability to work independently while also enjoying collaboration with cross-functional teams and other analysts
Effective communication skills and ability to translate numbers into a story
Professional, positive demeanor
CCGroup is seeking a senior level SAS programmer with 7+ years of experience. The senior-level SAS programmer will be part of a team that has responsibility for designing, developing, maintaining, and building analytical and reporting software focused on provider cost and quality of care metrics across large data sets.
Responsibilities:
Participate in complete software development life cycle, with a focus on SAS program design and report development.
Design and develop programs using Statistical Analysis System (SAS) to analyze large data sets across multiple data sources. Create and maintain a clinical data warehouse of the data being analyzed.
Develop programs to perform data validation for the clinical data warehouse.
Maintain clear documentation of all processes and procedures.
Assist in the resolution of SAS programming issues.
Responsible for maintenance and extension of development infrastructure (including source control, issue tracking, installer frameworks where applicable)
Perform ANY and ALL functions necessary to make the team and company successful
Qualifications:
Minimum BS in Computer Science/Mathematics/Statistics or equivalent work experience. Master’s Degree preferred.
7+ years of experience in SAS, SAS BASE, SAS SQL, SAS Macros, SAS parsing routines, and SAS tools.
Solid verbal and written communication skills.
Experience with relational database best practices
Strong knowledge of PL/SQL
Experience in UNIX (Linux) environment is a plus
Knowledge of C++ programming is a plus.
May 31, 2019
Full-time
CCGroup is seeking a senior level SAS programmer with 7+ years of experience. The senior-level SAS programmer will be part of a team that has responsibility for designing, developing, maintaining, and building analytical and reporting software focused on provider cost and quality of care metrics across large data sets.
Responsibilities:
Participate in complete software development life cycle, with a focus on SAS program design and report development.
Design and develop programs using Statistical Analysis System (SAS) to analyze large data sets across multiple data sources. Create and maintain a clinical data warehouse of the data being analyzed.
Develop programs to perform data validation for the clinical data warehouse.
Maintain clear documentation of all processes and procedures.
Assist in the resolution of SAS programming issues.
Responsible for maintenance and extension of development infrastructure (including source control, issue tracking, installer frameworks where applicable)
Perform ANY and ALL functions necessary to make the team and company successful
Qualifications:
Minimum BS in Computer Science/Mathematics/Statistics or equivalent work experience. Master’s Degree preferred.
7+ years of experience in SAS, SAS BASE, SAS SQL, SAS Macros, SAS parsing routines, and SAS tools.
Solid verbal and written communication skills.
Experience with relational database best practices
Strong knowledge of PL/SQL
Experience in UNIX (Linux) environment is a plus
Knowledge of C++ programming is a plus.
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio. Responsibilities : Assist with internal analyses and data validation for the ESPN Data Platform Assist with User Acceptance Testing (UAT) criteria Compile post release documentation, including workflow between the CAMP Disney product and our vendors Measure and validate insights from across multiple datasets Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs Create templates and supporting documentation that can be referenced by technology and business stakeholders Basic Qualifications : Basic SQL knowledge Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project Excellent written and verbal communication and interpersonal skills Highly organized, with the ability to multi-task Excellent problem solving and analytical skills Must be able to work in fast paced environment and deliver quality work on time Preferred Qualifications: Advanced SQL proficiency and/or familiarity with Python or other languages Experience with ad-tech and ad-serving platforms Additional Information : Internship Eligibility: Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship: Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Must provide full work availability during Program Length (listed below) Must provide own transportation to/from work Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Length: The approximate dates of this internship are September 9 - November 16, 2019 Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Jun 26, 2019
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio. Responsibilities : Assist with internal analyses and data validation for the ESPN Data Platform Assist with User Acceptance Testing (UAT) criteria Compile post release documentation, including workflow between the CAMP Disney product and our vendors Measure and validate insights from across multiple datasets Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs Create templates and supporting documentation that can be referenced by technology and business stakeholders Basic Qualifications : Basic SQL knowledge Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project Excellent written and verbal communication and interpersonal skills Highly organized, with the ability to multi-task Excellent problem solving and analytical skills Must be able to work in fast paced environment and deliver quality work on time Preferred Qualifications: Advanced SQL proficiency and/or familiarity with Python or other languages Experience with ad-tech and ad-serving platforms Additional Information : Internship Eligibility: Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship: Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program. Must possess unrestricted work authorization Must provide full work availability during Program Length (listed below) Must provide own transportation to/from work Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months) Program Length: The approximate dates of this internship are September 9 - November 16, 2019 Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
The Walt Disney Company
Lake Buena Vista, FL 32830, USA
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs. Responsibilities : Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox Basic Qualifications : Demonstrated strong attention to detail Demonstrated strong organizational skills Demonstrated ability to handle confidential information Demonstrated strong written and verbal communication skills Preferred Qualifications: Working knowledge of Microsoft Office (mainly Excel) Basic knowledge of SQL Required Education : High School Degree or equivalent Preferred Education : Bachelor's Degree or equivalent
Jun 26, 2019
Part-time
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs. Responsibilities : Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox Basic Qualifications : Demonstrated strong attention to detail Demonstrated strong organizational skills Demonstrated ability to handle confidential information Demonstrated strong written and verbal communication skills Preferred Qualifications: Working knowledge of Microsoft Office (mainly Excel) Basic knowledge of SQL Required Education : High School Degree or equivalent Preferred Education : Bachelor's Degree or equivalent
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to: Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses Establish global, company-wide standards and business policies for collection, sharing and use of customer information Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools). Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives. Responsibilities : Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting. Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns Meet with business unit representatives and provide insights/analytics in regards to campaign performance Manage audience selection and CRM best practices for each email campaign Basic Qualifications : 2 years or more CRM/email experience Campaign Management CRM Tools (i.e. Adobe Campaign, Salesforce) HTML Microsoft Suite Adobe Dreamweaver Adobe Photoshop Preferred Qualifications: SQL Knowledge preferred Strong communication skills preferred Required Education : Required Education: Bachelor’s degree
Jun 22, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to: Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses Establish global, company-wide standards and business policies for collection, sharing and use of customer information Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools). Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives. Responsibilities : Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting. Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns Meet with business unit representatives and provide insights/analytics in regards to campaign performance Manage audience selection and CRM best practices for each email campaign Basic Qualifications : 2 years or more CRM/email experience Campaign Management CRM Tools (i.e. Adobe Campaign, Salesforce) HTML Microsoft Suite Adobe Dreamweaver Adobe Photoshop Preferred Qualifications: SQL Knowledge preferred Strong communication skills preferred Required Education : Required Education: Bachelor’s degree
We Are: Imagine yourself as a Professional Intern in People Insights where your natural curiosity for discovering analytical insights and trends will help ensure we are making data-driven decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through the discovery of analytical workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through data analysis, compelling storytelling, and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from analysis to forecasting to research that provide decision support for workforce related issues. Responsibilities : Responsibilities may include but are not limited to: Provide reporting and analyses for various businesses and functions Leverage data to perform trend analysis, statistical analysis, KPI monitoring, and data insights Ability to support both quantitative and qualitative research methodologies Assist with the development of data visualizations and presentation support Support research initiatives such as needs analysis, leadership 360s, and focus groups Communicate with clients for the delivery of reports and insights Work collaboratively to learn and develop HR business acumen and to share best practices Seek to identify process improvement initiatives to optimize HR efficiencies Basic Qualifications : Basic Qualifications A curious nature and passion for understanding the ‘what’ and ‘why’ Strong interpersonal and partnering skills who excels in a collaborative environment Strong analytical, problem solving, and decision making skills Experience manipulating and analyzing large data sets and reporting on results Demonstrated strong organization skills with attention to detail Strong communication and time management skills Ability to handle and maintain confidential information Demonstrated strong proficiency in Excel Willingness to learn new software applications and quantitative skills Preferred Qualifications: Preferred Qualifications Experience with Cognos, SAP, Workday, SPSS, and/or SAS Experience using data visualization tools such as Tableau Familiarity with Quantitative and Qualitative research methodologies Familiarity with survey platforms such as Qualtrics Required Education : Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Pursuing a Bachelor’s degree in Data Analytics, Data Management, Statistics, Mathematics, Economics, Finance, Business Administration, or closely related field Additional Information : The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Able to occasionally work a flexible schedule including early mornings, late nights, weekends or holidays Able to provide own housing and transportation in the Orlando area Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Must be at least 18 years of age Required Materials: PDF version of resume must be uploaded at time of application
Jun 21, 2019
We Are: Imagine yourself as a Professional Intern in People Insights where your natural curiosity for discovering analytical insights and trends will help ensure we are making data-driven decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through the discovery of analytical workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through data analysis, compelling storytelling, and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from analysis to forecasting to research that provide decision support for workforce related issues. Responsibilities : Responsibilities may include but are not limited to: Provide reporting and analyses for various businesses and functions Leverage data to perform trend analysis, statistical analysis, KPI monitoring, and data insights Ability to support both quantitative and qualitative research methodologies Assist with the development of data visualizations and presentation support Support research initiatives such as needs analysis, leadership 360s, and focus groups Communicate with clients for the delivery of reports and insights Work collaboratively to learn and develop HR business acumen and to share best practices Seek to identify process improvement initiatives to optimize HR efficiencies Basic Qualifications : Basic Qualifications A curious nature and passion for understanding the ‘what’ and ‘why’ Strong interpersonal and partnering skills who excels in a collaborative environment Strong analytical, problem solving, and decision making skills Experience manipulating and analyzing large data sets and reporting on results Demonstrated strong organization skills with attention to detail Strong communication and time management skills Ability to handle and maintain confidential information Demonstrated strong proficiency in Excel Willingness to learn new software applications and quantitative skills Preferred Qualifications: Preferred Qualifications Experience with Cognos, SAP, Workday, SPSS, and/or SAS Experience using data visualization tools such as Tableau Familiarity with Quantitative and Qualitative research methodologies Familiarity with survey platforms such as Qualtrics Required Education : Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Pursuing a Bachelor’s degree in Data Analytics, Data Management, Statistics, Mathematics, Economics, Finance, Business Administration, or closely related field Additional Information : The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Able to occasionally work a flexible schedule including early mornings, late nights, weekends or holidays Able to provide own housing and transportation in the Orlando area Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Must be at least 18 years of age Required Materials: PDF version of resume must be uploaded at time of application
The Direct-to-Consumer and International (DTCI) Data Platform group is a team focused on utilizing cutting edge technology to bring the power of data to DTCI and provide solid guidance in the decision-making process across the organization. We focus on using data that is collected from DTCI video streaming platforms to improve experiences for our guests through personalization and analytics-based decision-making. The Associate Data Scientist will be primarily focused on delivering value by developing algorithms that drive integral underlying functionality of our various video streaming services. In addition, throughout the algorithm development process, the role involves performing thorough data analyses and presenting these findings to stakeholders across the organization. Collaboration is key to success at Disney. The Associate Data Scientist is expected to work closely with various teams throughout any given project, so strong communication skills are a must.
Responsibilities:
Master’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.)
Bachelor’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.) with at least 3 years of professional work experience as a data scientist will be considered
Deep knowledge of statistical principles and the underlying data assumptions on which they rely
Hands-on experience building at least 2 of the following statistical models/techniques: recommendation systems, reinforcement learning, neural networks, deep learning, optimization and simulation, churn models, logistic/linear regression, forecasting, experimental design, clustering and segmentation
Ability to program in Python, R, or other statistical programming language(s)
Familiarity with databases and data retrieval, including SQL
A passion for data, entertainment, and technology
Preferred Qualifications:
Previous experience in entertainment
Knowledge of the video streaming industry
Experience working with real-time streaming data
Previous experience or internships in a data science role
Hands-on experience with AWS or other similar cloud services
Demonstrated delivery of machine learning techniques in real-time applications
The ability to effectively communicate technical ideas to both technical and non-technical audiences
Jun 20, 2019
Full-time
The Direct-to-Consumer and International (DTCI) Data Platform group is a team focused on utilizing cutting edge technology to bring the power of data to DTCI and provide solid guidance in the decision-making process across the organization. We focus on using data that is collected from DTCI video streaming platforms to improve experiences for our guests through personalization and analytics-based decision-making. The Associate Data Scientist will be primarily focused on delivering value by developing algorithms that drive integral underlying functionality of our various video streaming services. In addition, throughout the algorithm development process, the role involves performing thorough data analyses and presenting these findings to stakeholders across the organization. Collaboration is key to success at Disney. The Associate Data Scientist is expected to work closely with various teams throughout any given project, so strong communication skills are a must.
Responsibilities:
Master’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.)
Bachelor’s degree in a quantitative discipline (statistics, mathematics, data science, economics, etc.) with at least 3 years of professional work experience as a data scientist will be considered
Deep knowledge of statistical principles and the underlying data assumptions on which they rely
Hands-on experience building at least 2 of the following statistical models/techniques: recommendation systems, reinforcement learning, neural networks, deep learning, optimization and simulation, churn models, logistic/linear regression, forecasting, experimental design, clustering and segmentation
Ability to program in Python, R, or other statistical programming language(s)
Familiarity with databases and data retrieval, including SQL
A passion for data, entertainment, and technology
Preferred Qualifications:
Previous experience in entertainment
Knowledge of the video streaming industry
Experience working with real-time streaming data
Previous experience or internships in a data science role
Hands-on experience with AWS or other similar cloud services
Demonstrated delivery of machine learning techniques in real-time applications
The ability to effectively communicate technical ideas to both technical and non-technical audiences
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Consumer Insight team focuses on leveraging best practices in consumer and Guest feedback to improve experiences for all who choose Disney as a vacation destination. The Business Systems Specialist must possess a passion for data, systems and innovation. He/she will play a critical role in leveraging systems supporting internal partnerships to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc requests and efforts successfully through the Consumer Insight Data Services. The candidate must also ensure focus on data quality by following processes and continually innovate against the process and tools used to do this work.
Responsibilities:
This role is in support of an operational area and requires a minimum of 3 days of availability each week; including early morning, evening, weekend, and holiday availability.
Assist with processing of paper Disney Cruise Line (DCL) Guest Satisfaction Measurement (GSM) survey forms.
Accurately and efficiently order and prepare blank paper survey forms and coordinate regular pick up/delivery to DCL ships.
Responsible for processing, weighting and delivery of survey data sets to Disney Parks, Experiences and Products.
Provides support in delivery of data sets to all research clients.
Evaluates user needs, defines technical problems, and works with leadership/technical programming staff to determine solutions.
Assists clients in data mining solutions.
Provides support for defining quality assurance reporting system requirements, process improvements, efficiency and innovation.
Job requires flexibility to changing priorities and the ability to embrace technology changes.
Basic Qualifications:
Experience
Knowledge of Market Research Process
Proficiency in statistical mathematic reporting
Experience with numerical data
Minimum 2 years of experience in Statistical role or equivalent
Skills
Minimum two years of data processing experience or equivalent
Previous experience in an analytical department is highly preferred
Excellent problem solving/analytical skills and attention to detail is required
Demonstrated knowledge of statistical software (e.g., SPSS, SAS, etc.)
Demonstrated knowledge of Data Visualization tools such as Tableau
Highly developed computer knowledge skills including Microsoft Office-based applications, Excel macros, relational databases, Boolean logic, and familiarity with object oriented programming
Ability to work independently and complete assignments as a member of a team, and provide excellent customer service to internal and external customers.
Able to handle multiple tasks simultaneously and demonstrate excellent interpersonal skills
Demonstrate professionalism, enthusiasm, and patience for serving customers
Must be able to learn new tools and technologies as needed
Required Education:
Bachelor's degree or equivalent experience
Jun 19, 2019
Part-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Consumer Insight team focuses on leveraging best practices in consumer and Guest feedback to improve experiences for all who choose Disney as a vacation destination. The Business Systems Specialist must possess a passion for data, systems and innovation. He/she will play a critical role in leveraging systems supporting internal partnerships to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc requests and efforts successfully through the Consumer Insight Data Services. The candidate must also ensure focus on data quality by following processes and continually innovate against the process and tools used to do this work.
Responsibilities:
This role is in support of an operational area and requires a minimum of 3 days of availability each week; including early morning, evening, weekend, and holiday availability.
Assist with processing of paper Disney Cruise Line (DCL) Guest Satisfaction Measurement (GSM) survey forms.
Accurately and efficiently order and prepare blank paper survey forms and coordinate regular pick up/delivery to DCL ships.
Responsible for processing, weighting and delivery of survey data sets to Disney Parks, Experiences and Products.
Provides support in delivery of data sets to all research clients.
Evaluates user needs, defines technical problems, and works with leadership/technical programming staff to determine solutions.
Assists clients in data mining solutions.
Provides support for defining quality assurance reporting system requirements, process improvements, efficiency and innovation.
Job requires flexibility to changing priorities and the ability to embrace technology changes.
Basic Qualifications:
Experience
Knowledge of Market Research Process
Proficiency in statistical mathematic reporting
Experience with numerical data
Minimum 2 years of experience in Statistical role or equivalent
Skills
Minimum two years of data processing experience or equivalent
Previous experience in an analytical department is highly preferred
Excellent problem solving/analytical skills and attention to detail is required
Demonstrated knowledge of statistical software (e.g., SPSS, SAS, etc.)
Demonstrated knowledge of Data Visualization tools such as Tableau
Highly developed computer knowledge skills including Microsoft Office-based applications, Excel macros, relational databases, Boolean logic, and familiarity with object oriented programming
Ability to work independently and complete assignments as a member of a team, and provide excellent customer service to internal and external customers.
Able to handle multiple tasks simultaneously and demonstrate excellent interpersonal skills
Demonstrate professionalism, enthusiasm, and patience for serving customers
Must be able to learn new tools and technologies as needed
Required Education:
Bachelor's degree or equivalent experience
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
Jun 19, 2019
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The mission of the Customer Information Management team is to optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. As a central resource for company-wide customer data, the team partners with stakeholders across the company to establish data practices, policies and capabilities to collect, use and share data in support business objectives, while maintaining respectful consumer data practices. Primary responsibilities of the group are to:
Enrich enterprise data assets by identifying and executing data acquisition opportunities and strategies, including those executed internally and/or with third parties
Deliver customer data analytics / decision science subject matter expertise and services to TWDC businesses
Establish global, company-wide standards and business policies for collection, sharing and use of customer information
Own and operate enterprise-wide tools and capabilities, including the enterprise-wide customer data marketing and analytics environment and any company-wide customer-facing tools (e.g., customer preference centers, account management tools).
Within Customer Information Management, the Campaign Services Team strives to provide a level of expertise and support to The Walt Disney Company when it comes to utilization of data for marketing use. By providing this support, it allows BUs to focus on their core marketing principles, while the Campaign Services team helps execute their objectives.
Responsibilities:
Provide guidance and leadership to various Disney business units in all aspects of CRM, including deployment strategy, audience selection, creative design and reporting.
Assist with the daily operations and deployment of CRM email campaigns through Email Service Provider
Design and code email creative through the use of HTML, Adobe Dreamweaver and Photoshop
Assist with gathering key metrics for to fulfill reporting requirements for CRM campaigns
Meet with business unit representatives and provide insights/analytics in regards to campaign performance
Manage audience selection and CRM best practices for each email campaign
Basic Qualifications:
2 years or more CRM/email experience
Campaign Management
CRM Tools (i.e. Adobe Campaign, Salesforce)
HTML
Microsoft Suite
Adobe Dreamweaver
Adobe Photoshop
Preferred Qualifications:
SQL Knowledge preferred
Strong communication skills preferred
Required Education:
Bachelor’s degree
It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you. Featuring exclusive original movies, series, short-form and live events and a vibrant catalog that spans classic Disney Animation to the most recent movie releases available to stream on demand, Disney+ will be a global, premium entertainment destination that connects viewers to the great stories of The Walt Disney Company. We’re looking for talented team-player specialists with an entrepreneurial spirit, who thrive upon the incomparable legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. We are currently seeking a Director, Research that will be embedded within the Disney+ Marketing & Content group. Reporting to the Vice President, Research Business Partner, you will work closely with the Disney+ marketing and content team, directing quantitative and qualitative research initiatives, analyzing and synthesizing data, and ultimately serving as a key strategic consumer and industry advisor to leadership. This is a great opportunity to get in on the ground floor of an exciting new high-priority initiative for The Walt Disney Company.
Responsibilities:
Develop a holistic research plan in alignment with the business objectives of Disney+ Marketing and Content Executives
Help build and manage a budget to support the research plan
Deliver strategically actionable insights that drive key decision making
Represent the voice of the consumer, providing thought leadership accordingly
Establish strong day to day working relationships within Disney+ and the Walt Disney Studio
Build and maintain a broad network of peers across the Walt Disney Company insights and analytics organization to harness the vast amount of consumer intelligence and expertise available
Direct quantitative and qualitative research projects from inception to completion, including study design, development of appropriate methodologies, vendor selection, project management, analysis, and report / presentation delivery
Execute consumer research projects to guide marketing efforts (platform/brand and content) as well as inform development, refinement and marketing of new and current Disney+ originals (series and movies)
Conduct and deliver category research to keep the Disney+ marketing and content team current on marketplace trends
Acquire and manage syndicated research products as required to meet the needs of internal stakeholders
Synthesize primary and secondary research to inform marketing and content decision making
Prioritize a multitude of simultaneously occurring research projects
Respond to time sensitive data requests from internal clients
Perform strategic analysis as requested by senior management
Be at the forefront of SVOD industry trends amidst a rapidly changing landscape
Build and maintain relationships with research counterparts from other divisions of The Walt Disney Company as well as external vendors
Stay abreast of current trends and new techniques in the field of market research
Basic Qualifications:
Must have a minimum of 10 years of quantitative and qualitative market research experience
Must have an extensive quantitative and qualitative research background, either supplier-side, client-side, or some combination thereof
Must have entertainment market research experience, with an emphasis on SVOD, TV, and/or in-home content consumption
Must be willing to travel domestically and internationally as needed
Must have exceptional research project management skills
Must have strong multitasking capabilities and the ability to work effectively in an environment of tight deadlines and constant change
Excellent written and verbal communication skills, including the ability to summarize ideas and issues to executive management
Strong attention to detail without losing sight of broader objectives
Ability to represent the Vice President, Research Business Partner in key stakeholder meetings
Flexible personality, quick learner and a strong, proactive work ethic
Must be able to work autonomously as well as part of a team, including in a supervisory role
Excellent organizational skills and the ability to meet deadlines
Computer literate with proficiencies in Word, Excel, PowerPoint, and Keynote
Preferred Qualifications:
International Market Research experience preferred
Experience with TV/SVOD pilot testing and creative ad testing preferred
Confident, self-motivated, and detail oriented
Analytical thinker who enjoys problem-solving
Strong business acumen
Intellectual curiosity and a passion for innovation
Organizational savvy, with the ability to “read a room”
Compelling storyteller
Willing to challenge traditional thinking
Superior social, collaboration, and communication skills
Strong builder of relationships and trust
Passionate consumer of content – SVOD, TV, movies
Familiarity with the brands and franchises of The Walt Disney Company
Required Education:
Bachelor’s Degree in Business, Marketing, Psychology or related field
Preferred Education:
MBA or advanced degree in Market Research or Statistics a plus
Jun 15, 2019
Full-time
It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you. Featuring exclusive original movies, series, short-form and live events and a vibrant catalog that spans classic Disney Animation to the most recent movie releases available to stream on demand, Disney+ will be a global, premium entertainment destination that connects viewers to the great stories of The Walt Disney Company. We’re looking for talented team-player specialists with an entrepreneurial spirit, who thrive upon the incomparable legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. We are currently seeking a Director, Research that will be embedded within the Disney+ Marketing & Content group. Reporting to the Vice President, Research Business Partner, you will work closely with the Disney+ marketing and content team, directing quantitative and qualitative research initiatives, analyzing and synthesizing data, and ultimately serving as a key strategic consumer and industry advisor to leadership. This is a great opportunity to get in on the ground floor of an exciting new high-priority initiative for The Walt Disney Company.
Responsibilities:
Develop a holistic research plan in alignment with the business objectives of Disney+ Marketing and Content Executives
Help build and manage a budget to support the research plan
Deliver strategically actionable insights that drive key decision making
Represent the voice of the consumer, providing thought leadership accordingly
Establish strong day to day working relationships within Disney+ and the Walt Disney Studio
Build and maintain a broad network of peers across the Walt Disney Company insights and analytics organization to harness the vast amount of consumer intelligence and expertise available
Direct quantitative and qualitative research projects from inception to completion, including study design, development of appropriate methodologies, vendor selection, project management, analysis, and report / presentation delivery
Execute consumer research projects to guide marketing efforts (platform/brand and content) as well as inform development, refinement and marketing of new and current Disney+ originals (series and movies)
Conduct and deliver category research to keep the Disney+ marketing and content team current on marketplace trends
Acquire and manage syndicated research products as required to meet the needs of internal stakeholders
Synthesize primary and secondary research to inform marketing and content decision making
Prioritize a multitude of simultaneously occurring research projects
Respond to time sensitive data requests from internal clients
Perform strategic analysis as requested by senior management
Be at the forefront of SVOD industry trends amidst a rapidly changing landscape
Build and maintain relationships with research counterparts from other divisions of The Walt Disney Company as well as external vendors
Stay abreast of current trends and new techniques in the field of market research
Basic Qualifications:
Must have a minimum of 10 years of quantitative and qualitative market research experience
Must have an extensive quantitative and qualitative research background, either supplier-side, client-side, or some combination thereof
Must have entertainment market research experience, with an emphasis on SVOD, TV, and/or in-home content consumption
Must be willing to travel domestically and internationally as needed
Must have exceptional research project management skills
Must have strong multitasking capabilities and the ability to work effectively in an environment of tight deadlines and constant change
Excellent written and verbal communication skills, including the ability to summarize ideas and issues to executive management
Strong attention to detail without losing sight of broader objectives
Ability to represent the Vice President, Research Business Partner in key stakeholder meetings
Flexible personality, quick learner and a strong, proactive work ethic
Must be able to work autonomously as well as part of a team, including in a supervisory role
Excellent organizational skills and the ability to meet deadlines
Computer literate with proficiencies in Word, Excel, PowerPoint, and Keynote
Preferred Qualifications:
International Market Research experience preferred
Experience with TV/SVOD pilot testing and creative ad testing preferred
Confident, self-motivated, and detail oriented
Analytical thinker who enjoys problem-solving
Strong business acumen
Intellectual curiosity and a passion for innovation
Organizational savvy, with the ability to “read a room”
Compelling storyteller
Willing to challenge traditional thinking
Superior social, collaboration, and communication skills
Strong builder of relationships and trust
Passionate consumer of content – SVOD, TV, movies
Familiarity with the brands and franchises of The Walt Disney Company
Required Education:
Bachelor’s Degree in Business, Marketing, Psychology or related field
Preferred Education:
MBA or advanced degree in Market Research or Statistics a plus
This role is responsible for the Walt Disney Attractions Technology and technical ownership of Disney Cruise Parks Data Platform.
Provide open-Source component evaluation and roadmap definition and oversight, to justify and direct key technology decisions. Coordinate with Solution and Cloud Engineering, and Reference Architecture for review and approvals
Manage and execute against financial, project and delivery commitments for approximately $15m budget- including Parks Data Platform development, Cloud Migration and Platform Sustainment
Provide technical leadership of:
Parks Data Platform (PDP) ecosystem delivery including component integration and configuration engineering, monitoring, security, automation and deployment
Cloud Migration Initiative, migration and decommissioning from legacy platforms
Define the strategic technical direction of our Parks Data Platform
Drive the Cloud migration program, including definition and delivery of milestone roadmaps with executive steering committee oversight and approvals
Consolidate platform team’s key roles and processes for Governance (Meta-Data), Support and Release Management
Define appropriate Governance, Support and Release success metrics to measure continuous improvement targets. Manage a quarterly review and communications, updating targets as key outcomes are achieved.
Mentor, teach and train the team.
Drive clarity and alignment by partnering with peer technology organizations
Deliver reference Architecture standards definition and delivery for Information Advantage
Basic Qualifications:
Bachelor of Science in Computer Science, Computer Engineering, or related discipline.
Experience with building and leading mediums sized teams of engineers and architects (10-15 FTE) including managing resource and financial planning, and vendor management
Previous experience with Data platform analytic technologies, including the following:
Expert knowledge of Cloud deployment technologies, Object Store and Hadoop distributed ecosystem for building production- highly scalable and resilient systems/services
Experience designing and developing data flow pipelines for high latency/batch, low latency- messaging, streaming or near-real time data delivery
Build in security, data quality and performance/scalability as appropriate to the dataset
Cloud, private cloud and on premise configurations, appropriate use of each
Open source Big Data and AI/ML architecture and integration patterns
Present effectively to all levels and businesses. You will be a presenter at quarterly town halls and speak for the achievements of the organization, accomplishments and future vision and the overall progress. Able to present complicated technology concepts in a simple manner, and present key technology challenges or overviews with senior technology leadership (C Level Execs)
Evaluates and anticipates risks and solutions before taking action, clearly articulating options and their impacts/consequences. Course correction, expecting failure and ability to respond efficiently
Facilitates various forums that promote collaboration and knowledge sharing, highly collaborative and resilient/perseverant
Maintains awareness of best practices and emerging technologies and their viability at WDAT
Maintains high levels of technical knowledge through ongoing research and development activities.
Demonstrated exceptional critical thinking, strategic planning, and process management skills
Provide clear direction and quality feedback when aligning expectations with competency and trajectory for individuals at all levels and their career paths.
Preferred Qualifications:
Demonstrated knowledge and experience with automation and continuous improvement tools, frameworks and mindset.
Ability to perceive and synthesize patterns and relationships between technologies, processes, and business models.
Familiarity with networking infrastructure and system design of load balancers, firewalls, and VPN in virtual machines and containerized applications.
Knowledge of rules processing- data type casting, formatting, transformation and enrichment.
Meta-data management implementation using custom or packaged tools
Jun 15, 2019
Full-time
This role is responsible for the Walt Disney Attractions Technology and technical ownership of Disney Cruise Parks Data Platform.
Provide open-Source component evaluation and roadmap definition and oversight, to justify and direct key technology decisions. Coordinate with Solution and Cloud Engineering, and Reference Architecture for review and approvals
Manage and execute against financial, project and delivery commitments for approximately $15m budget- including Parks Data Platform development, Cloud Migration and Platform Sustainment
Provide technical leadership of:
Parks Data Platform (PDP) ecosystem delivery including component integration and configuration engineering, monitoring, security, automation and deployment
Cloud Migration Initiative, migration and decommissioning from legacy platforms
Define the strategic technical direction of our Parks Data Platform
Drive the Cloud migration program, including definition and delivery of milestone roadmaps with executive steering committee oversight and approvals
Consolidate platform team’s key roles and processes for Governance (Meta-Data), Support and Release Management
Define appropriate Governance, Support and Release success metrics to measure continuous improvement targets. Manage a quarterly review and communications, updating targets as key outcomes are achieved.
Mentor, teach and train the team.
Drive clarity and alignment by partnering with peer technology organizations
Deliver reference Architecture standards definition and delivery for Information Advantage
Basic Qualifications:
Bachelor of Science in Computer Science, Computer Engineering, or related discipline.
Experience with building and leading mediums sized teams of engineers and architects (10-15 FTE) including managing resource and financial planning, and vendor management
Previous experience with Data platform analytic technologies, including the following:
Expert knowledge of Cloud deployment technologies, Object Store and Hadoop distributed ecosystem for building production- highly scalable and resilient systems/services
Experience designing and developing data flow pipelines for high latency/batch, low latency- messaging, streaming or near-real time data delivery
Build in security, data quality and performance/scalability as appropriate to the dataset
Cloud, private cloud and on premise configurations, appropriate use of each
Open source Big Data and AI/ML architecture and integration patterns
Present effectively to all levels and businesses. You will be a presenter at quarterly town halls and speak for the achievements of the organization, accomplishments and future vision and the overall progress. Able to present complicated technology concepts in a simple manner, and present key technology challenges or overviews with senior technology leadership (C Level Execs)
Evaluates and anticipates risks and solutions before taking action, clearly articulating options and their impacts/consequences. Course correction, expecting failure and ability to respond efficiently
Facilitates various forums that promote collaboration and knowledge sharing, highly collaborative and resilient/perseverant
Maintains awareness of best practices and emerging technologies and their viability at WDAT
Maintains high levels of technical knowledge through ongoing research and development activities.
Demonstrated exceptional critical thinking, strategic planning, and process management skills
Provide clear direction and quality feedback when aligning expectations with competency and trajectory for individuals at all levels and their career paths.
Preferred Qualifications:
Demonstrated knowledge and experience with automation and continuous improvement tools, frameworks and mindset.
Ability to perceive and synthesize patterns and relationships between technologies, processes, and business models.
Familiarity with networking infrastructure and system design of load balancers, firewalls, and VPN in virtual machines and containerized applications.
Knowledge of rules processing- data type casting, formatting, transformation and enrichment.
Meta-data management implementation using custom or packaged tools
Disney Consumer Products and Interactive Media (DCPI) uses the Intellectual Property Management (IPM) system to manage the revenue accounting function for the global licensing contracts. The Senior Business Analyst – Revenue Accounting Solutions should have a Finance or Accounting background to leverage during engagement with DCPI’s Controllership and Finance business partners. This individual will engage with Controllership, Revenue Accounting and Finance teams from each Line of Business. The analyst needs to have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. The analyst will ensure IT processes are repeatable, recommending smart approaches to gather requirements and deliver projects while providing business value. The analyst will identify and assess potential “forward-thinking” solutions for both technical and business feasibility. The Senior Business Systems Analyst will focus on 5 key areas of responsibility: Business Engagement, Project Delivery, Project Management, Quality Assurance, and Production Support while interacting with on and offshore development resources, vendors, professional service providers, and global business partners.
Responsibilities:
Business Engagement
Follow established demand management and governance processes to engage global business partners on requirements gathering and request prioritization
Develop business analysis deliverables, including but not limited to, workflows and process models, detailed business requirements, use cases, business rules, release notes, change management documentation, project approval requests, etc.
Conduct reviews and obtain consensus on requirements with global business users as well as with internal application teams
Project Delivery
Partner with the project delivery team to assess technical feasibility and obtain estimates for backlog items
Review design documents and obtain regional consensus and user approvals
Manage blockers and impediments to the release plan
Identify and mitigate project risks
Demonstrate knowledge and mastery of Agile project methodology and change management principles
Project Management
Develop and maintain project plans to track milestones and detailed tasks and drive the implementation of projects
Write and communicate project status including, but not limited to weekly project status reports
Manage resource allocations across projects
Quality Assurance
Oversee planning, organization, coordination, and execution of quality assurance activities
Create test strategy, test scenarios, and produce and execute test scripts for new applications and enhancements
Conduct functional, integration and user acceptance testing for new applications and enhancements to existing applications
Ensure a stable and predictable operating environment for the user community, which includes proper problem identification, timely escalation and resolution, and thorough testing of software changes.
Production Support
Lead analysis efforts to resolve day-to-day production issues which are escalated from Level 1/Level 2 Support Teams
Functional responsibilities
Demonstrate strong working knowledge of accounting, finance and IT standards
Demonstrates an advanced level of knowledge of the concepts, capabilities, and integration of relational databases and packaged software
Assists in the management of lower level team member performance by providing leadership and direction, setting clear expectations and communicating feedback regularly.
Basic Qualifications:
8+ years in business systems analysis with at least 5 years of experience with large scale and complex systems
Understanding of Licensing and Consumer Products industry with demonstrated domain experience in Revenue Accounting, Finance and Contract Management Systems including, but not limited to contract processes and practices, licensee royalty statement submission processes, royalty and revenue transaction processing
Experience with highly integrated accounting applications, including interfaces to SAP, forecasting, data warehouses, master data management, and product master is desirable
Knowledge of KPIs and terms to support reporting for Revenue Accounting, Contract Management, Legal, and Category Management business partners
Experience with MicroStrategy reporting or equivalent reporting system
Excellent communication, collaboration and client engagement skills
Excellent analytical, trouble shooting and problem solving skills with attention to detail
Ability to lead cross-team projects
5+ years of Project Management experience on complex level projects is desirable
Scrum Master and Agile certification is preferred
Tools:
Microsoft PowerPoint, Word, Excel, Project, Visio, Google Docs, SharePoint
HP Toolset: ALM (Application Lifecycle Management), Quality Center, Jira
Required Education:
Requires BS/BA in Computer Science, Information Systems, Engineering, Finance, Accounting or related field
Jun 06, 2019
Full-time
Disney Consumer Products and Interactive Media (DCPI) uses the Intellectual Property Management (IPM) system to manage the revenue accounting function for the global licensing contracts. The Senior Business Analyst – Revenue Accounting Solutions should have a Finance or Accounting background to leverage during engagement with DCPI’s Controllership and Finance business partners. This individual will engage with Controllership, Revenue Accounting and Finance teams from each Line of Business. The analyst needs to have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. The analyst will ensure IT processes are repeatable, recommending smart approaches to gather requirements and deliver projects while providing business value. The analyst will identify and assess potential “forward-thinking” solutions for both technical and business feasibility. The Senior Business Systems Analyst will focus on 5 key areas of responsibility: Business Engagement, Project Delivery, Project Management, Quality Assurance, and Production Support while interacting with on and offshore development resources, vendors, professional service providers, and global business partners.
Responsibilities:
Business Engagement
Follow established demand management and governance processes to engage global business partners on requirements gathering and request prioritization
Develop business analysis deliverables, including but not limited to, workflows and process models, detailed business requirements, use cases, business rules, release notes, change management documentation, project approval requests, etc.
Conduct reviews and obtain consensus on requirements with global business users as well as with internal application teams
Project Delivery
Partner with the project delivery team to assess technical feasibility and obtain estimates for backlog items
Review design documents and obtain regional consensus and user approvals
Manage blockers and impediments to the release plan
Identify and mitigate project risks
Demonstrate knowledge and mastery of Agile project methodology and change management principles
Project Management
Develop and maintain project plans to track milestones and detailed tasks and drive the implementation of projects
Write and communicate project status including, but not limited to weekly project status reports
Manage resource allocations across projects
Quality Assurance
Oversee planning, organization, coordination, and execution of quality assurance activities
Create test strategy, test scenarios, and produce and execute test scripts for new applications and enhancements
Conduct functional, integration and user acceptance testing for new applications and enhancements to existing applications
Ensure a stable and predictable operating environment for the user community, which includes proper problem identification, timely escalation and resolution, and thorough testing of software changes.
Production Support
Lead analysis efforts to resolve day-to-day production issues which are escalated from Level 1/Level 2 Support Teams
Functional responsibilities
Demonstrate strong working knowledge of accounting, finance and IT standards
Demonstrates an advanced level of knowledge of the concepts, capabilities, and integration of relational databases and packaged software
Assists in the management of lower level team member performance by providing leadership and direction, setting clear expectations and communicating feedback regularly.
Basic Qualifications:
8+ years in business systems analysis with at least 5 years of experience with large scale and complex systems
Understanding of Licensing and Consumer Products industry with demonstrated domain experience in Revenue Accounting, Finance and Contract Management Systems including, but not limited to contract processes and practices, licensee royalty statement submission processes, royalty and revenue transaction processing
Experience with highly integrated accounting applications, including interfaces to SAP, forecasting, data warehouses, master data management, and product master is desirable
Knowledge of KPIs and terms to support reporting for Revenue Accounting, Contract Management, Legal, and Category Management business partners
Experience with MicroStrategy reporting or equivalent reporting system
Excellent communication, collaboration and client engagement skills
Excellent analytical, trouble shooting and problem solving skills with attention to detail
Ability to lead cross-team projects
5+ years of Project Management experience on complex level projects is desirable
Scrum Master and Agile certification is preferred
Tools:
Microsoft PowerPoint, Word, Excel, Project, Visio, Google Docs, SharePoint
HP Toolset: ALM (Application Lifecycle Management), Quality Center, Jira
Required Education:
Requires BS/BA in Computer Science, Information Systems, Engineering, Finance, Accounting or related field
The Operations Analyst will support Walt Disney Parks & Resorts Health Services and be responsible for gathering data from multiple data sources that are related to Health Services Occupational Health and Wellness programming. Key responsibility will be to analyze data for trends, and present the data story to Health Services Leadership.
Responsibilities:
Analyze data from various sources using statistical models.
Perform the collection and analysis of data, by using observations, interviews, and surveys.
Produce visuals to effectively communicate study findings to business leaders.
Complete Daily, Weekly, and Quarterly system audits/reporting.
Create reporting and financial models.
Contribute to the planning of detailed studies of population health issues to discover ways to prevent them and evaluate effectiveness of interventions.
Provide contribution to health programs by participating in program planning, monitoring program progress, and doing data analysis.
Provide expertise in the design, management and evaluation of study protocols and health status questionnaires, sample selection, and analysis.
Conduct research to develop methodologies, instrumentation and procedures for study design, analyzing data and presenting findings.
Review current scientific literature.
Develop and test hypotheses about cast member populations as they relate to health and well-being.
Provide useful data and consultation to internal and external parties.
Use computer modeling techniques to assess the potential impact of disease and health changes in a given population.
Participate in broad-scale interdisciplinary projects over extended timeframes.
Support strategic initiatives for health and wellness.
Establish positive relationships with other cast members and stakeholders.
Ensure continuous improvement on all facets projects through innovation, and meeting timelines and benchmarks.
Basic Qualifications:
Possess strong analytical skills.
Strong interpersonal and communication skills.
Ability to partner with multiple business areas.
Ability to work flexibly and meet deadlines.
Experience with systems and tools including MySQL, MS Office (with a focus on Excel and Access), and other analytical and visualization tools (e. g. Tableau, EpiInfo)
Possess strong communications (speaking and writing) skills.
Critical thinking.
Detail oriented.
Foundational skills in math and statistics.
Preferred Qualifications:
3-5 Years of applicable experience in population and health care analytics
Required Education:
Bachelors Degree in Statistics, Epidemiology, or similar field
Preferred Education:
Master of Public Health with focus in Epidemiology
Jun 05, 2019
Part-time
The Operations Analyst will support Walt Disney Parks & Resorts Health Services and be responsible for gathering data from multiple data sources that are related to Health Services Occupational Health and Wellness programming. Key responsibility will be to analyze data for trends, and present the data story to Health Services Leadership.
Responsibilities:
Analyze data from various sources using statistical models.
Perform the collection and analysis of data, by using observations, interviews, and surveys.
Produce visuals to effectively communicate study findings to business leaders.
Complete Daily, Weekly, and Quarterly system audits/reporting.
Create reporting and financial models.
Contribute to the planning of detailed studies of population health issues to discover ways to prevent them and evaluate effectiveness of interventions.
Provide contribution to health programs by participating in program planning, monitoring program progress, and doing data analysis.
Provide expertise in the design, management and evaluation of study protocols and health status questionnaires, sample selection, and analysis.
Conduct research to develop methodologies, instrumentation and procedures for study design, analyzing data and presenting findings.
Review current scientific literature.
Develop and test hypotheses about cast member populations as they relate to health and well-being.
Provide useful data and consultation to internal and external parties.
Use computer modeling techniques to assess the potential impact of disease and health changes in a given population.
Participate in broad-scale interdisciplinary projects over extended timeframes.
Support strategic initiatives for health and wellness.
Establish positive relationships with other cast members and stakeholders.
Ensure continuous improvement on all facets projects through innovation, and meeting timelines and benchmarks.
Basic Qualifications:
Possess strong analytical skills.
Strong interpersonal and communication skills.
Ability to partner with multiple business areas.
Ability to work flexibly and meet deadlines.
Experience with systems and tools including MySQL, MS Office (with a focus on Excel and Access), and other analytical and visualization tools (e. g. Tableau, EpiInfo)
Possess strong communications (speaking and writing) skills.
Critical thinking.
Detail oriented.
Foundational skills in math and statistics.
Preferred Qualifications:
3-5 Years of applicable experience in population and health care analytics
Required Education:
Bachelors Degree in Statistics, Epidemiology, or similar field
Preferred Education:
Master of Public Health with focus in Epidemiology
The Global Information Security (GIS) group provides services and solutions to protect the value and use of Disney’s information through risk evaluation, collaboration, standardization, enforcement, and education across the enterprise. We protect the brand and reputation while enabling and supporting business objectives. GIS teams are located in Seattle, Burbank, and Orlando. In order to ensure that our services keep TWDC secure, we follow an ongoing, iterative process, including continued reevaluation of our services over time to address emerging threats as well as changes in business and technology. This process includes: 1. Analysis of known and emerging threats to determine risks against TWDC assets 2. Creation, maintenance, governance and communication of security policies and standards across TWDC 3. Assessment and audit of compliance against the security policies and standards 4. Assurance that TWDC assets are effectively managed and monitored to meet TWDC security criteria We look add people to our team who are focused on delivery, prioritize data-driven decisions over opinions, are continuous learners, passionate about information security and love their work.
Responsibilities:
The Information Security Program Administration team enables high team performance and effective delivery of services through ongoing monitoring of commitments, continuous operational and financial improvements, and effective collaboration with all stakeholders. The Undergraduate Associate, Security Program Administration assists the Security Program Manager in project, portfolio and financial management activities. He or she will work closely with our Finance partners and various stakeholders to monitor, track, analyze, and report the health and performance of the GIS portfolio. This includes:
Working closely with our Finance partners and budget owners to align project planning with the funding request process and available funds – tracking documentation, compiling dashboards, presentations & reports, validating entries, etc
Assist with communication and implementation of portfolio management (project governance) processes
Partner with extended program management team to improve governance and planning capabilities by integrating optimal ways of planning and organizing, acquiring and implementing, delivering and supporting, and monitoring initiative completion and service performance.
Basic Qualifications:
Proficiency with MS Office (especially Excel including pivot tables, formulas and charts), SharePoint, PowerPoint
Basic technical knowledge and ability
Business management (accounting, financial fundamentals) skills
Experience or interest working in project management
Strong project/team management, finance, and analytical skills
Knowledge of accounting fundamentals
General understanding of financial acumen
A general understanding/knowledge of information security principles
Excellent verbal and written communication skills
Preferred Qualifications:
Previous Project management experience
Experience with budget planning and reporting
Accounting fundamentals
Experience collaborating and coordinating across teams and geographies
Required Education:
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Preferred Education:
Pursuing a business or finance degree with a specialization or interest in technology and/or cybersecurity OR pursing a degree in cybersecurity or technology with a specialization in business or business process management
Additional Information:
The approximate dates of this internship are August/September 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Housing: Interns must provide their own housing for the duration of their internship program.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Required Materials: PDF version of resume must be uploaded at time of application
May 31, 2019
Internship
The Global Information Security (GIS) group provides services and solutions to protect the value and use of Disney’s information through risk evaluation, collaboration, standardization, enforcement, and education across the enterprise. We protect the brand and reputation while enabling and supporting business objectives. GIS teams are located in Seattle, Burbank, and Orlando. In order to ensure that our services keep TWDC secure, we follow an ongoing, iterative process, including continued reevaluation of our services over time to address emerging threats as well as changes in business and technology. This process includes: 1. Analysis of known and emerging threats to determine risks against TWDC assets 2. Creation, maintenance, governance and communication of security policies and standards across TWDC 3. Assessment and audit of compliance against the security policies and standards 4. Assurance that TWDC assets are effectively managed and monitored to meet TWDC security criteria We look add people to our team who are focused on delivery, prioritize data-driven decisions over opinions, are continuous learners, passionate about information security and love their work.
Responsibilities:
The Information Security Program Administration team enables high team performance and effective delivery of services through ongoing monitoring of commitments, continuous operational and financial improvements, and effective collaboration with all stakeholders. The Undergraduate Associate, Security Program Administration assists the Security Program Manager in project, portfolio and financial management activities. He or she will work closely with our Finance partners and various stakeholders to monitor, track, analyze, and report the health and performance of the GIS portfolio. This includes:
Working closely with our Finance partners and budget owners to align project planning with the funding request process and available funds – tracking documentation, compiling dashboards, presentations & reports, validating entries, etc
Assist with communication and implementation of portfolio management (project governance) processes
Partner with extended program management team to improve governance and planning capabilities by integrating optimal ways of planning and organizing, acquiring and implementing, delivering and supporting, and monitoring initiative completion and service performance.
Basic Qualifications:
Proficiency with MS Office (especially Excel including pivot tables, formulas and charts), SharePoint, PowerPoint
Basic technical knowledge and ability
Business management (accounting, financial fundamentals) skills
Experience or interest working in project management
Strong project/team management, finance, and analytical skills
Knowledge of accounting fundamentals
General understanding of financial acumen
A general understanding/knowledge of information security principles
Excellent verbal and written communication skills
Preferred Qualifications:
Previous Project management experience
Experience with budget planning and reporting
Accounting fundamentals
Experience collaborating and coordinating across teams and geographies
Required Education:
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Preferred Education:
Pursuing a business or finance degree with a specialization or interest in technology and/or cybersecurity OR pursing a degree in cybersecurity or technology with a specialization in business or business process management
Additional Information:
The approximate dates of this internship are August/September 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Housing: Interns must provide their own housing for the duration of their internship program.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Required Materials: PDF version of resume must be uploaded at time of application
The Customer Relationship Management team is responsible for creating and cultivating direct-to-consumer relationships with The Walt Disney Company’s most strategic customer segment. It does so by managing the Disney Visa Cards business which is both an operating unit as well as a cross-business unit loyalty program. The department is made up of 35 professionals across multiple disciplines (Marketing, Finance, Business Operations) who work closely in a highly dynamic environment with cross-functional partners across Disney, our bank card issuer, and our payment network.
Role Overview:
This position sits within the Business Operations team and is responsible for providing operational support for technical initiatives that involve acquiring customers and delivering product benefits associated with the Disney Visa Cards. These initiatives often require extensive technical integration with other Disney business units and our bank issuer. The successful candidate will be able to:
Get up to speed quickly with regard to operational and technical processes
Solve problems with an appropriate level of urgency
Develop strong relationships with technical, digital, compliance, and operations teams
Manage work in a disciplined and organized manner
Communicate clearly and effectively, both orally and in writing
Responsibilities:
Lead efforts to resolve operational and technical issues:
Assess business impact and assign severity level
Coordinate with internal and external partners to identify root cause
Facilitate timely remediation
Prepare post mortem reports
Lead test coordination:
Manage test support requests;
Clarify test objectives, including specific high-level test cases
Review detailed test scripts to ensure they cover all test cases
Work with bank issuer to provide test data and accounts to support execution of test cases
Facilitate test execution;
Schedule meetings between Disney business units and bank issuer to conduct joint testing
Monitor and share test results
Work with partners to troubleshoot test region issues
Manage software/system updates that directly support or impact Disney Visa Card initiatives. Develop calendar of scheduled sustainment tasks, e.g. SSL certificate renewals, data security-related assessments
Work with internal and external partners to identify upgrade/enhancement activities to add to plan, e.g. AWS migrations, re-platforming projects
Identify key stakeholders and work with them to define deliverables with timelines and key points of intersection
Work with compliance partners and other key stakeholders to facilitate data security assessments
Flag potential risks and escalate them to management.
Develop and maintain process documentation. Work with partners to ensure technical process documents are updated appropriately, including design and technical specifications, architectural diagrams, process flows
Document guest experience and data flows
Create report layouts with field definitions
Document troubleshooting and triage processes, including monitoring and escalation protocols
Maintain lists of all systems/platforms/servers that support program.
Develop requirements to support marketing / payment / technology initiatives.
Provide input to functional and technical requirements that support business objectives
Document use cases and supporting operational / information / control processes
Provide input to test, launch, hypercare and sustainment plans, including definition of change management protocols
Manage work in well organized and systematic manner. Identify and coordinate with key technology stakeholders needed to complete tasks
Equip them with appropriate context and details regarding objectives
Develop step-by-step approach to tackling work, with assigned dates and stakeholders
Basic Qualifications:
2-3 years operational or systems support experience in an environment that has significant technical infrastructure, including:
Working with cross-functional teams
Process mapping and documentation
Proactive problem solving skills
Strong relationship building skills
Excellent written and oral communication skills, including appropriate judgment regarding
How to adjust to different audiences
When and how to keep peers, partners and supervisor abreast of activities
Able to multi-task in a busy business environment
Well organized with strong attention to detail
Ability and willingness to adapt to shifting priorities Highly accountable and self-motivated
Passion for ensuring a positive and seamless Guest experience
Constant drive for improvement
Preferred Qualifications:
Experience with:
Payments/transaction processes, including familiarity with digital wallets
Digital technology, including familiarity with native/hybrid app architecture and design principles
Systems engineering concepts relating to establishing secure connections, firewalls, security certs, etc.
Required Education:
Bachelor’s degree, preferably in technical discipline
May 31, 2019
Full-time
The Customer Relationship Management team is responsible for creating and cultivating direct-to-consumer relationships with The Walt Disney Company’s most strategic customer segment. It does so by managing the Disney Visa Cards business which is both an operating unit as well as a cross-business unit loyalty program. The department is made up of 35 professionals across multiple disciplines (Marketing, Finance, Business Operations) who work closely in a highly dynamic environment with cross-functional partners across Disney, our bank card issuer, and our payment network.
Role Overview:
This position sits within the Business Operations team and is responsible for providing operational support for technical initiatives that involve acquiring customers and delivering product benefits associated with the Disney Visa Cards. These initiatives often require extensive technical integration with other Disney business units and our bank issuer. The successful candidate will be able to:
Get up to speed quickly with regard to operational and technical processes
Solve problems with an appropriate level of urgency
Develop strong relationships with technical, digital, compliance, and operations teams
Manage work in a disciplined and organized manner
Communicate clearly and effectively, both orally and in writing
Responsibilities:
Lead efforts to resolve operational and technical issues:
Assess business impact and assign severity level
Coordinate with internal and external partners to identify root cause
Facilitate timely remediation
Prepare post mortem reports
Lead test coordination:
Manage test support requests;
Clarify test objectives, including specific high-level test cases
Review detailed test scripts to ensure they cover all test cases
Work with bank issuer to provide test data and accounts to support execution of test cases
Facilitate test execution;
Schedule meetings between Disney business units and bank issuer to conduct joint testing
Monitor and share test results
Work with partners to troubleshoot test region issues
Manage software/system updates that directly support or impact Disney Visa Card initiatives. Develop calendar of scheduled sustainment tasks, e.g. SSL certificate renewals, data security-related assessments
Work with internal and external partners to identify upgrade/enhancement activities to add to plan, e.g. AWS migrations, re-platforming projects
Identify key stakeholders and work with them to define deliverables with timelines and key points of intersection
Work with compliance partners and other key stakeholders to facilitate data security assessments
Flag potential risks and escalate them to management.
Develop and maintain process documentation. Work with partners to ensure technical process documents are updated appropriately, including design and technical specifications, architectural diagrams, process flows
Document guest experience and data flows
Create report layouts with field definitions
Document troubleshooting and triage processes, including monitoring and escalation protocols
Maintain lists of all systems/platforms/servers that support program.
Develop requirements to support marketing / payment / technology initiatives.
Provide input to functional and technical requirements that support business objectives
Document use cases and supporting operational / information / control processes
Provide input to test, launch, hypercare and sustainment plans, including definition of change management protocols
Manage work in well organized and systematic manner. Identify and coordinate with key technology stakeholders needed to complete tasks
Equip them with appropriate context and details regarding objectives
Develop step-by-step approach to tackling work, with assigned dates and stakeholders
Basic Qualifications:
2-3 years operational or systems support experience in an environment that has significant technical infrastructure, including:
Working with cross-functional teams
Process mapping and documentation
Proactive problem solving skills
Strong relationship building skills
Excellent written and oral communication skills, including appropriate judgment regarding
How to adjust to different audiences
When and how to keep peers, partners and supervisor abreast of activities
Able to multi-task in a busy business environment
Well organized with strong attention to detail
Ability and willingness to adapt to shifting priorities Highly accountable and self-motivated
Passion for ensuring a positive and seamless Guest experience
Constant drive for improvement
Preferred Qualifications:
Experience with:
Payments/transaction processes, including familiarity with digital wallets
Digital technology, including familiarity with native/hybrid app architecture and design principles
Systems engineering concepts relating to establishing secure connections, firewalls, security certs, etc.
Required Education:
Bachelor’s degree, preferably in technical discipline
Imagine yourself as a Sr. Workforce Analyst in People Insights where your natural curiosity for problem solving will help ensure we are leveraging data effectively to drive decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through developing data and reporting solutions that support functions within HR and the business. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, creative resolutions and impactful solutions. You have a curiosity that leads you to always ask, “What's possible?” and you have the ability to bring those concepts to reality in everything you touch from operational reports through strategic analytics.
Responsibilities:
Translate high-level business objectives into consistent, accurate, efficient and effective reporting solutions, primarily through creating SQL extracts out of a highly normalized database for our data visualization team.
Leverage an array of technical applications and determine which is most appropriate for any given solution
Work collaboratively with other team members to develop comprehensive scalable data solutions which support cross-functional needs
Provide subject matter expertise regarding data, systems and the business
Partner with the data operations team to identify areas of opportunity to effectively combine data from disparate sources
Connect to and transform data using a consistent, sustainable approach
Collaborate across boundaries to build and drive both internal and external partnerships to support synergistic opportunities, achievement of shared objectives, and connectivity of information
Drive process improvement initiatives for client businesses to enhance visibility and accessibility to relevant information
Identify areas of opportunity and influence across levels and business units to increase operational efficiency
Basic Qualifications:
You have deep technical knowledge and experience in conducting complex analysis using multiple data sources and a passion for attention to detail
You are an abstract thinker with the ability to solve complex problems in creative, sustainable ways
You have strong critical thinking skills and ask relevant questions to improve processes and build efficiencies
You possess the talent for strong influencing and networking skills to help build and foster existing consultative relationships that drive synergy and partnership opportunities
You can focus on the here and now while keeping a keen eye to the future and the organizational capability to prioritize work
You have the exceptional ability to make timely and effective decisions to meet fluid deadlines
You are proactive and self-motivated with the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You are passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends
You can effectively handle and maintain confidential information
You are highly skilled in SQL with a thorough understanding of data and systems' infrastructures and how to best apply that knowledge when modeling your SQL extracts.
May 31, 2019
Full-time
Imagine yourself as a Sr. Workforce Analyst in People Insights where your natural curiosity for problem solving will help ensure we are leveraging data effectively to drive decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through developing data and reporting solutions that support functions within HR and the business. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, creative resolutions and impactful solutions. You have a curiosity that leads you to always ask, “What's possible?” and you have the ability to bring those concepts to reality in everything you touch from operational reports through strategic analytics.
Responsibilities:
Translate high-level business objectives into consistent, accurate, efficient and effective reporting solutions, primarily through creating SQL extracts out of a highly normalized database for our data visualization team.
Leverage an array of technical applications and determine which is most appropriate for any given solution
Work collaboratively with other team members to develop comprehensive scalable data solutions which support cross-functional needs
Provide subject matter expertise regarding data, systems and the business
Partner with the data operations team to identify areas of opportunity to effectively combine data from disparate sources
Connect to and transform data using a consistent, sustainable approach
Collaborate across boundaries to build and drive both internal and external partnerships to support synergistic opportunities, achievement of shared objectives, and connectivity of information
Drive process improvement initiatives for client businesses to enhance visibility and accessibility to relevant information
Identify areas of opportunity and influence across levels and business units to increase operational efficiency
Basic Qualifications:
You have deep technical knowledge and experience in conducting complex analysis using multiple data sources and a passion for attention to detail
You are an abstract thinker with the ability to solve complex problems in creative, sustainable ways
You have strong critical thinking skills and ask relevant questions to improve processes and build efficiencies
You possess the talent for strong influencing and networking skills to help build and foster existing consultative relationships that drive synergy and partnership opportunities
You can focus on the here and now while keeping a keen eye to the future and the organizational capability to prioritize work
You have the exceptional ability to make timely and effective decisions to meet fluid deadlines
You are proactive and self-motivated with the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You are passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends
You can effectively handle and maintain confidential information
You are highly skilled in SQL with a thorough understanding of data and systems' infrastructures and how to best apply that knowledge when modeling your SQL extracts.
