The Enterprise Infrastructure Services (EIS) team is responsible for architecture, engineering, and operational support of a wide variety of technology products and services to employees and businesses across The Walt Disney Company. Responsibilities: A Day in the Life… The EIS Business Operations Intern will support the strategic, program management, and communications functions of an active, evolving technology operations team. Reporting into the Senior Manager for the Executive Program Management Office, this position will be responsible for driving a variety of business support programs for the EIS organization, including: Infrastructure investment business justification, helping to translate complex functional, technical and business requirements into a solid business case and recommendation for funding approval Business Intelligence data mapping, dashboard design and development Financial budgeting and forecasting coordination Organizational performance management and change management The Intern will be required to work with internal cross-functional teams and foster an environment of continuous improvement and structure processes and procedures as part of a dynamic technology team. Basic Qualifications: What we are looking for… Relevant business or technical operations work experience (technology operations management, systems engineering, networking, IT outsourcing, cloud services) Exceptional ability to present ideas in a convincing and compelling manner to a small or large audience in multiple levels within the organization Experience with financial planning and new business case development Experience developing and managing effective working relationships with departments, groups and staff with whom work must be coordinated or interfaced Broad business acumen and proven influencing and collaboration skills Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions Previous experience with Dashboard design and reporting Strong analytical skills and the ability to manipulate data and tell the story behind the numbers. Proficiency in excel (Tableau a plus) Working knowledge and interest in information technology Preferred Qualifications: Strong project management skills Strong influencing skills Strong interest in technology management careers and experience Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Undergraduate degree in Engineering or Business & pursuing a Graduate level degree focused on Business, Technology, Technology Management, Engineering or related. Preferred Education: MBA or Master’s student entering their final year after participation in the Internship Additional Information: The approximate dates of this internship are May/June 2019 through August/September 2019 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application

The Enterprise Infrastructure Services (EIS) team is responsible for architecture, engineering, and operational support of a wide variety of technology products and services to employees and businesses across The Walt Disney Company. Responsibilities: A Day in the Life… The EIS Business Operations Intern will support the strategic, program management, and communications functions of an active, evolving technology operations team. Reporting into the Senior Manager for the Executive Program Management Office, this position will be responsible for driving a variety of business support programs for the EIS organization, including: Infrastructure investment business justification, helping to translate complex functional, technical and business requirements into a solid business case and recommendation for funding approval Business Intelligence data mapping, dashboard design and development Financial budgeting and forecasting coordination Organizational performance management and change management The Intern will be required to work with internal cross-functional teams and foster an environment of continuous improvement and structure processes and procedures as part of a dynamic technology team. Basic Qualifications: What we are looking for… Relevant business or technical operations work experience (technology operations management, systems engineering, networking, IT outsourcing, cloud services) Exceptional ability to present ideas in a convincing and compelling manner to a small or large audience in multiple levels within the organization Experience with financial planning and new business case development Experience developing and managing effective working relationships with departments, groups and staff with whom work must be coordinated or interfaced Broad business acumen and proven influencing and collaboration skills Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions Previous experience with Dashboard design and reporting Strong analytical skills and the ability to manipulate data and tell the story behind the numbers. Proficiency in excel (Tableau a plus) Working knowledge and interest in information technology Preferred Qualifications: Strong project management skills Strong influencing skills Strong interest in technology management careers and experience Required Education: Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program Undergraduate degree in Engineering or Business & pursuing an MBA or Masters of Technology, Technology Management, or Engineering. Preferred Education: MBA or Master’s student entering their final year after participation in the Internship Additional Information: The approximate dates of this internship are June 2019 through January 2020 Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Must be at least 18 years of age Must not have completed one year of continual employment on a Disney internship or program Must possess unrestricted work authorization Housing: Interns must provide their own housing for the duration of their internship program. Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program. Required Materials: PDF version of resume must be uploaded at time of application

The Project Manager, IT Digital and Customer Products plans, coordinates and manages a portfolio of projects between IT and assigned business units for Loyalty Products. With the guidance of the IT Manager and Product Manager the Project Manager actively leads all aspects of the projects from start to finish, including project team definition, project planning, documentation, vendor selection contract management, product purchasing,  tracking, reporting, rollout, interfacing with training and support groups, and formalized project closure. Essential Responsibilities Project initiation: Define project high level scope, establish stakeholders, and secure funding and/or internal resources. Project planning: Create requirements specification and project plan. Define project team. Establish resource allocation decisions with managers of each IT discipline. Coordinate vendor selection and vendor contract management. Facilitate product purchasing. Establish success criteria. Project execution: Collect technical documentation, deployment plan, support plan. Interface between IT and business units and/or vendors. Project control: Manage changes, risks, scope, cost, quality, communications, time, and procurement. Project closure: Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts. Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies, audits, security, and regulatory requirements Other duties as assigned Minimum Experience and Qualifications Bachelor’s Degree with four (4) years’ experience managing projects OR Master’s Degree with three (3) years’ experience managing projects Knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.) Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio Knowledge of technology fundamentals and concepts (Microsoft technologies preferred) Knowledge of IT disciplines and interdependencies Knowledge of budget processes and ability to manage and track large project budgets Knowledge and experience of project cost tracking Ability to rapidly resolve issues and recognize when escalation is necessary Strong vendor management, negotiation and resolution skills Excellent problem solving and structured thinking skills Flexibility, agility and change management skills Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.). Available for occasional overnight travel (15%) In possession of valid travel documents with the ability to travel in and out of the United States Must pass a ten (10) year background check and pre-employment drug test Must be legally eligible to work in the country in which the position is located    Preferred Experience and Qualifications Knowledge of Airline industry landscape and experience in digital consumer-facing products Project Management Professional (PMP) certification by Project Management Institute (PMI) . Experience managing project budgets greater than $250K with several team members Strong interpersonal, leadership and managerial skills including the ability to motivate others Ability to work effectively with all levels and in diverse environments Ability to manage risk Ability to work in a high-pressure environment Excellent customer service and an understanding of how IT is ultimately delivered to the Customer Crewmember Expectations: Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Well-groomed and able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR)) Equipment: Computer and other office equipment Work Environment: Normal office environment Physical Effort:  Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change. JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.