CIMA: Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing center of excellence for Disney Parks, Experiences and Consumer Products. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics team provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization. A Manager, who is an engineer at heart, is expected to lead projects, develop employees, drive change, and have a passion for learning new technologies that help improve our organization. As the flood of digital information increases, the Manager of Data Services leads a team of engineers to streamline delivery, improve quality and reduce support costs of our data and analytics applications. The Data Services team works within a DevOps culture and agile environment, which seeks continuous improvement for big data analytics and business intelligence.
Responsibilities:
An advisor and technology authority to the business segments and third parties related to big data analytics, business intelligence and application support & services.
Expert negotiator and business oriented person that consistently models strong outward behaviors through a professional presence and thought leadership.
A mentor and coach to the technical team ensuring they are properly positioned to succeed.
Maintain a spirit of execution and value creation that drives continuous improvement in process, behaviors, technology implementation and delivery mechanisms for all aspects of our data and analytics applications.
Design and lead the implementation of highly scalable software systems and applications in a variety of high traffic functional areas such as e-commerce, account management, big data analytics, and business intelligence.
Basic Qualifications:
10+ years’ experience in technology disciplines.
3 years or more experience leading a team directly
Experience with Hadoop Ecosystem, Docker, Git and Kafka.
Experience with Amazon Web Services or other IaaS platforms.
Hands on experience with computer programming languages (e.g. Java, Python, and SQL).
Ability to contribute to, and balance delivery against, multiple projects/demands simultaneously.
Understanding of DevOps, Test Driven Development, Agile Methodologies, SDLC and Continuous Integration.
Strong understanding of NoSQL datastores and their applicable use cases.
Required Education:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
Apr 17, 2019
Full-time
CIMA: Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing center of excellence for Disney Parks, Experiences and Consumer Products. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics team provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization. A Manager, who is an engineer at heart, is expected to lead projects, develop employees, drive change, and have a passion for learning new technologies that help improve our organization. As the flood of digital information increases, the Manager of Data Services leads a team of engineers to streamline delivery, improve quality and reduce support costs of our data and analytics applications. The Data Services team works within a DevOps culture and agile environment, which seeks continuous improvement for big data analytics and business intelligence.
Responsibilities:
An advisor and technology authority to the business segments and third parties related to big data analytics, business intelligence and application support & services.
Expert negotiator and business oriented person that consistently models strong outward behaviors through a professional presence and thought leadership.
A mentor and coach to the technical team ensuring they are properly positioned to succeed.
Maintain a spirit of execution and value creation that drives continuous improvement in process, behaviors, technology implementation and delivery mechanisms for all aspects of our data and analytics applications.
Design and lead the implementation of highly scalable software systems and applications in a variety of high traffic functional areas such as e-commerce, account management, big data analytics, and business intelligence.
Basic Qualifications:
10+ years’ experience in technology disciplines.
3 years or more experience leading a team directly
Experience with Hadoop Ecosystem, Docker, Git and Kafka.
Experience with Amazon Web Services or other IaaS platforms.
Hands on experience with computer programming languages (e.g. Java, Python, and SQL).
Ability to contribute to, and balance delivery against, multiple projects/demands simultaneously.
Understanding of DevOps, Test Driven Development, Agile Methodologies, SDLC and Continuous Integration.
Strong understanding of NoSQL datastores and their applicable use cases.
Required Education:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
Provides analytic support and services across the organization. Develops new analytical models and business intelligence solutions in order to provide actionable insights. Works with business stakeholders to model and frame meaningful business scenarios which materially impact critical business processes and/or decisions. Delivers projects related to performance dashboards, advanced analytics, enterprise data management, master data management, and analytic applications using a combination of methodologies.
Candidate demonstrates intellectual curiosity, business acuity and attention to detail. Experience with business intelligence tools, data mining concepts, predictive analytic concepts and data integration tools strongly preferred. Candidate will possess, or quickly gain, an understanding of SAP and Microsoft analytic tools as well as an understanding of data modelling and data integration tools and concepts. Must be able to learn new technologies/concepts and be proactive in applying that knowledge to work. Candidate will demonstrate excellent communication skills and comfort in leading discussions.
Minimum Qualifications
MSc in Business, Economics, Mathematics, Statistics, or Computer Science, OR
Bachelor’s in Business, Economics, Mathematics, Statistics, or Computer Science (OR the equivalent combination of directly related education and experience in quantitative, business intelligence, and data management analysis), AND
Three (3) years directly related subject matter expertise, quantitative, business intelligence and data management skills.
Preferred Qualifications
Data analysis techniques including segmentation analysis, propensity modeling, and multivariate analysis.
Data modeling and database design for analytics and business intelligence solutions.
Dashboard design techniques.
Strong analytical skills.
Intellectual curiosity with the ability to analyze and manage complex problems and design integrated solutions.
Ability to effectively communicate complex ideas across all levels of the organization.
Work effectively in a collaborative team environment along with the commitment to the overall success of a group.
Benefits
Complete benefits plan and retirement program.
To Apply
Interested individuals should start by clicking " Apply Now" on icrunchdata, then complete the online application and submit cover letter and resume by April 30, 2019.
AN EQUAL OPPORTUNITY EMPLOYER OF MINORITIES, WOMEN, DISABLED AND VETERANS
Apr 16, 2019
Full-time
Provides analytic support and services across the organization. Develops new analytical models and business intelligence solutions in order to provide actionable insights. Works with business stakeholders to model and frame meaningful business scenarios which materially impact critical business processes and/or decisions. Delivers projects related to performance dashboards, advanced analytics, enterprise data management, master data management, and analytic applications using a combination of methodologies.
Candidate demonstrates intellectual curiosity, business acuity and attention to detail. Experience with business intelligence tools, data mining concepts, predictive analytic concepts and data integration tools strongly preferred. Candidate will possess, or quickly gain, an understanding of SAP and Microsoft analytic tools as well as an understanding of data modelling and data integration tools and concepts. Must be able to learn new technologies/concepts and be proactive in applying that knowledge to work. Candidate will demonstrate excellent communication skills and comfort in leading discussions.
Minimum Qualifications
MSc in Business, Economics, Mathematics, Statistics, or Computer Science, OR
Bachelor’s in Business, Economics, Mathematics, Statistics, or Computer Science (OR the equivalent combination of directly related education and experience in quantitative, business intelligence, and data management analysis), AND
Three (3) years directly related subject matter expertise, quantitative, business intelligence and data management skills.
Preferred Qualifications
Data analysis techniques including segmentation analysis, propensity modeling, and multivariate analysis.
Data modeling and database design for analytics and business intelligence solutions.
Dashboard design techniques.
Strong analytical skills.
Intellectual curiosity with the ability to analyze and manage complex problems and design integrated solutions.
Ability to effectively communicate complex ideas across all levels of the organization.
Work effectively in a collaborative team environment along with the commitment to the overall success of a group.
Benefits
Complete benefits plan and retirement program.
To Apply
Interested individuals should start by clicking " Apply Now" on icrunchdata, then complete the online application and submit cover letter and resume by April 30, 2019.
AN EQUAL OPPORTUNITY EMPLOYER OF MINORITIES, WOMEN, DISABLED AND VETERANS
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
Apr 14, 2019
Full-time
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Apr 07, 2019
Full-time
The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Do you want to bring your experience and know how to an organization that is excited to build out their data function? We are adding a Digital Product Analyst to our Product Management team. This person will be the team’s data expert and inform product strategy and decision making through holistic data integration, objective data analysis, and actionable recommendations.
We are looking for an analyst who is passionate about being the voice of the customer to look at data and recommend improvements for our mobile applications. For this position, we need someone who is excited to develop the dashboards, KPI’s, reporting, and analysis. This is a new position for us so be prepared to not only roll up your sleeves and get your hands dirty but also teach us!
In this position, this is some of what you will be accountable for:
Perform ongoing data analysis on the current product line as well as upcoming launches by utilizing tools: Mixpanel, Firebase and Google Analytics.
Translate data into consumable, actionable narratives; regularly update the organization, including senior leadership.
Perform deep-dive analysis on the key drivers of KPI metrics for the department.
Bring forth impactful suggestions for products and features that are rooted in data.
Develop theories that can be explored with analysis to help us improve.
Design split tests, interpret results, and communicate the broader implications.
Build strong relationships with teams across the company to understand business objectives and opportunities.
Regularly audit our current tools and determine improvements to tagging and reporting.
Work closely with the FP&A team to understand the customer flow thru and retention.
Monitor and analyze performance through dashboards and provide strategic optimization recommendations.
So…what does it take?
We are looking for someone with 4 – 6 years of experience organizing, analyzing, and interpreting digital web and mobile data. Because of this you would have a strong background in data analysis and quantitative thinking and be able to provide detailed and accurate reporting. You must have Mixpanel or Google Analytics experience along with an advanced Microsoft Excel skillset. We would love it if you have experience with Optimizely and VWO along with working knowledge or knowledge of R (GNU S), SAS, SQL, SPSS, Python or other data-extraction and analysis tools such as Tableau.
Other Critical Success Factors:
Be detail oriented, self-motivated, and pro-active
An excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment
Excellent planning and organizational skills
Use advanced data visualization techniques to communicate solutions to business stakeholders
Predict and understand customer patterns through metric and statistical analysis
Have the objectivity to tell the right story and not skew for benefit
Highly analytical and driven by finding key insights from complex data sets
Proven ability to execute and promote continuous improvement and to immediately add value to the team
Superior verbal and written communication skills
Committed to company mission and customers’ needs
Communicates thoughts and expresses ideas effectively individually and in a group setting
Demonstrates a high level of dependability in a team environment with an ability to gracefully shift priorities to accommodate business requests
Who We Are:
Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry. We are a family of brands dedicated to developing technology and building connections that enable peace of mind. Our team connects top-ranked premier personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We are passionate champions of our customers’ needs, our advisors’ talents and our team members’ goals. We believe that every connection is an opportunity to empower the individual to reach their full life potential. Our Mission is to be a positive force in people’s lives, and we live it every day. We touch 1000’s of customers each month who seek guidance, insights, direction and reassurance in their lives across our three brands: California Psychics, Psychic Encounters, and the in-culture Spanish language brand, Conexiones Psiquicas. This position is in our Company’s corporate headquarters in Burbank, California.
What You Get:
When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, on-site yoga classes and subsidized memberships to the on-site gym.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
Apr 05, 2019
Full-time
Do you want to bring your experience and know how to an organization that is excited to build out their data function? We are adding a Digital Product Analyst to our Product Management team. This person will be the team’s data expert and inform product strategy and decision making through holistic data integration, objective data analysis, and actionable recommendations.
We are looking for an analyst who is passionate about being the voice of the customer to look at data and recommend improvements for our mobile applications. For this position, we need someone who is excited to develop the dashboards, KPI’s, reporting, and analysis. This is a new position for us so be prepared to not only roll up your sleeves and get your hands dirty but also teach us!
In this position, this is some of what you will be accountable for:
Perform ongoing data analysis on the current product line as well as upcoming launches by utilizing tools: Mixpanel, Firebase and Google Analytics.
Translate data into consumable, actionable narratives; regularly update the organization, including senior leadership.
Perform deep-dive analysis on the key drivers of KPI metrics for the department.
Bring forth impactful suggestions for products and features that are rooted in data.
Develop theories that can be explored with analysis to help us improve.
Design split tests, interpret results, and communicate the broader implications.
Build strong relationships with teams across the company to understand business objectives and opportunities.
Regularly audit our current tools and determine improvements to tagging and reporting.
Work closely with the FP&A team to understand the customer flow thru and retention.
Monitor and analyze performance through dashboards and provide strategic optimization recommendations.
So…what does it take?
We are looking for someone with 4 – 6 years of experience organizing, analyzing, and interpreting digital web and mobile data. Because of this you would have a strong background in data analysis and quantitative thinking and be able to provide detailed and accurate reporting. You must have Mixpanel or Google Analytics experience along with an advanced Microsoft Excel skillset. We would love it if you have experience with Optimizely and VWO along with working knowledge or knowledge of R (GNU S), SAS, SQL, SPSS, Python or other data-extraction and analysis tools such as Tableau.
Other Critical Success Factors:
Be detail oriented, self-motivated, and pro-active
An excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment
Excellent planning and organizational skills
Use advanced data visualization techniques to communicate solutions to business stakeholders
Predict and understand customer patterns through metric and statistical analysis
Have the objectivity to tell the right story and not skew for benefit
Highly analytical and driven by finding key insights from complex data sets
Proven ability to execute and promote continuous improvement and to immediately add value to the team
Superior verbal and written communication skills
Committed to company mission and customers’ needs
Communicates thoughts and expresses ideas effectively individually and in a group setting
Demonstrates a high level of dependability in a team environment with an ability to gracefully shift priorities to accommodate business requests
Who We Are:
Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry. We are a family of brands dedicated to developing technology and building connections that enable peace of mind. Our team connects top-ranked premier personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We are passionate champions of our customers’ needs, our advisors’ talents and our team members’ goals. We believe that every connection is an opportunity to empower the individual to reach their full life potential. Our Mission is to be a positive force in people’s lives, and we live it every day. We touch 1000’s of customers each month who seek guidance, insights, direction and reassurance in their lives across our three brands: California Psychics, Psychic Encounters, and the in-culture Spanish language brand, Conexiones Psiquicas. This position is in our Company’s corporate headquarters in Burbank, California.
What You Get:
When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, on-site yoga classes and subsidized memberships to the on-site gym.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
Williams College is pleased to announce the opening for a Data Analytics Director . The Data Analytics Director supports the Office of College Relations (OCR), interpreting data to provide actionable insight to inform business decisions for all departments within OCR. As part of the Advancement Operations team, the Director will design dashboards and other visualizations in addition to answering questions that can only be answered with a 'deep dive' into the data. Williams is committed to enriching its educational experience and its culture through the diversity of its faculty and staff. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion. Applicants should highlight relevant experience with building, working with, and supporting a broadly diverse employee community.
Responsibilities
Reporting to the Associate Vice President for Advancement Operations, the Director is responsible for data analytics using statistical methods and models to generate graphs, charts, heat maps, and other visualizations to assist end users in understanding the meaning behind the data. In addition, the Director will be responsible for writing and validating complex SQL queries for data mining, design dashboards and clear indicators to communicate complex ideas to leadership, and develop specifications and proposed layouts in partnership with end users. Collaborating with other teams within the Office of College Relations, the Director will work to achieve the highest level of data quality to build and sustain confidence in the reporting and visualization end products.
Qualifications
Bachelor's degree in Mathematics, Computer Science, Data Science, Information Science, or Statistics, with a minimum of two years technical experience in an office environment; or an equivalent combination of education and experience
Innovative, energetic, flexible, and highly organized
Operates most efficiently in a collaborative, team-oriented environment
Experience with tools such as Tableau, R, or PowerBI preferred
Technical expertise creating models to forecast trends and in data mining and segmentation techniques
Demonstrated experience handling large and complex data sets
Experience with creating data warehouses (lakes, streams, etc.) preferred
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.) a plus
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at data visualization and analysis in addition to writing queries, report writing, and presenting findings
Strong attention to detail, ability to work in a team environment, and ability to manage multiple concurrent projects
Strong written and verbal communication skills
Review of applications will begin April 29, 2019 and continue until the position is filled. Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. PI109039250
Apr 05, 2019
Full-time
Williams College is pleased to announce the opening for a Data Analytics Director . The Data Analytics Director supports the Office of College Relations (OCR), interpreting data to provide actionable insight to inform business decisions for all departments within OCR. As part of the Advancement Operations team, the Director will design dashboards and other visualizations in addition to answering questions that can only be answered with a 'deep dive' into the data. Williams is committed to enriching its educational experience and its culture through the diversity of its faculty and staff. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion. Applicants should highlight relevant experience with building, working with, and supporting a broadly diverse employee community.
Responsibilities
Reporting to the Associate Vice President for Advancement Operations, the Director is responsible for data analytics using statistical methods and models to generate graphs, charts, heat maps, and other visualizations to assist end users in understanding the meaning behind the data. In addition, the Director will be responsible for writing and validating complex SQL queries for data mining, design dashboards and clear indicators to communicate complex ideas to leadership, and develop specifications and proposed layouts in partnership with end users. Collaborating with other teams within the Office of College Relations, the Director will work to achieve the highest level of data quality to build and sustain confidence in the reporting and visualization end products.
Qualifications
Bachelor's degree in Mathematics, Computer Science, Data Science, Information Science, or Statistics, with a minimum of two years technical experience in an office environment; or an equivalent combination of education and experience
Innovative, energetic, flexible, and highly organized
Operates most efficiently in a collaborative, team-oriented environment
Experience with tools such as Tableau, R, or PowerBI preferred
Technical expertise creating models to forecast trends and in data mining and segmentation techniques
Demonstrated experience handling large and complex data sets
Experience with creating data warehouses (lakes, streams, etc.) preferred
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.) a plus
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at data visualization and analysis in addition to writing queries, report writing, and presenting findings
Strong attention to detail, ability to work in a team environment, and ability to manage multiple concurrent projects
Strong written and verbal communication skills
Review of applications will begin April 29, 2019 and continue until the position is filled. Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. PI109039250
Farmers Insurance, a premier US property and casualty insurer, seeks talented individuals to join the Personal Lines group at Farmers. Members of the Personal Lines team work together to achieve our goals of:
Profitable growth,
Improved competitive position,
Use of cutting edge methods and forward thinking in development of new products,
Maintenance of existing products with a fresh and ever-evolving point of view
Each of these goals supports Farmers’ overall mission of instilling confidence, security, and peace of mind in our customers by helping them get smart about insurance, plan for potential risk, and quickly restore their lives after a loss.
Research & Development
Roles in Personal Lines Research & Development offer an exciting combination of research projects and business problems. We use an eclectic mix of modeling approaches to build industry-leading risk pricing models, measure performance, and inform strategy. Such techniques include generalized linear models, neural networks, decision trees, finite mixture models, cluster analysis, factor analysis, and multivariate statistical analysis.
Modelers can expect to:
Join a world class group of statisticians, data scientists, mathematicians, and modelers on a mission to extract insights from information and put them to good use
Contribute to projects involving descriptive, predictive, and prescriptive analysis leveraging a variety of statistical techniques (such as segmentation, regression, survival analysis, principal component analysis, scenario and sensitivity analysis, neural networks, and machine learning)
Dig in by extracting data and performing segmentation and statistical analyses on large datasets (using languages/tools such as R, SAS, SQL, Hadoop and Python)
Collaborate with internal and external partners to deliver innovative analytical products, solutions, and insights
Assist with research and implementation of technology using machine learning and artificial intelligence techniques
Train/coach team members/peers and actively share expertise
Identify approaches and tools that can bring efficiencies or needed techniques to the team
Communicate/present findings to R&D staff as well as business partners
Requirements
Master’s Degree in a quantitative field, such as Statistics, Mathematics, Economics, Analytics, or other related fields with advanced coursework in statistics
Advanced proficiency in one or more statistical programming languages such as SAS, Python, R, etc.
Proven aptitude and demonstrated interest in statistical modeling techniques such as linear regression, logistic regression, GLM, etc.
Robust analytical, critical thinking, and creative problem solving skills
Strong time management skills with the ability to prioritize and contribute to multiple assignments simultaneously
Solid written and verbal communication skills with the ability to clearly articulate ideas to both technical and non-technical audiences
Proficiency with data visualization and graphics tools such as Tableau for the creation of reports and dashboards is a plus.
2 to 5 years of professional analytical modeling experience, solving problems relevant to the insurance industry is desired, but not required.
S ponsorship is available for this position for candidates who already possess their H1B visa.
This position is available in either Wilmington, DE or Independence, OH.
Mar 29, 2019
Full-time
Farmers Insurance, a premier US property and casualty insurer, seeks talented individuals to join the Personal Lines group at Farmers. Members of the Personal Lines team work together to achieve our goals of:
Profitable growth,
Improved competitive position,
Use of cutting edge methods and forward thinking in development of new products,
Maintenance of existing products with a fresh and ever-evolving point of view
Each of these goals supports Farmers’ overall mission of instilling confidence, security, and peace of mind in our customers by helping them get smart about insurance, plan for potential risk, and quickly restore their lives after a loss.
Research & Development
Roles in Personal Lines Research & Development offer an exciting combination of research projects and business problems. We use an eclectic mix of modeling approaches to build industry-leading risk pricing models, measure performance, and inform strategy. Such techniques include generalized linear models, neural networks, decision trees, finite mixture models, cluster analysis, factor analysis, and multivariate statistical analysis.
Modelers can expect to:
Join a world class group of statisticians, data scientists, mathematicians, and modelers on a mission to extract insights from information and put them to good use
Contribute to projects involving descriptive, predictive, and prescriptive analysis leveraging a variety of statistical techniques (such as segmentation, regression, survival analysis, principal component analysis, scenario and sensitivity analysis, neural networks, and machine learning)
Dig in by extracting data and performing segmentation and statistical analyses on large datasets (using languages/tools such as R, SAS, SQL, Hadoop and Python)
Collaborate with internal and external partners to deliver innovative analytical products, solutions, and insights
Assist with research and implementation of technology using machine learning and artificial intelligence techniques
Train/coach team members/peers and actively share expertise
Identify approaches and tools that can bring efficiencies or needed techniques to the team
Communicate/present findings to R&D staff as well as business partners
Requirements
Master’s Degree in a quantitative field, such as Statistics, Mathematics, Economics, Analytics, or other related fields with advanced coursework in statistics
Advanced proficiency in one or more statistical programming languages such as SAS, Python, R, etc.
Proven aptitude and demonstrated interest in statistical modeling techniques such as linear regression, logistic regression, GLM, etc.
Robust analytical, critical thinking, and creative problem solving skills
Strong time management skills with the ability to prioritize and contribute to multiple assignments simultaneously
Solid written and verbal communication skills with the ability to clearly articulate ideas to both technical and non-technical audiences
Proficiency with data visualization and graphics tools such as Tableau for the creation of reports and dashboards is a plus.
2 to 5 years of professional analytical modeling experience, solving problems relevant to the insurance industry is desired, but not required.
S ponsorship is available for this position for candidates who already possess their H1B visa.
This position is available in either Wilmington, DE or Independence, OH.
East Tennessee State University
Johnson City, TN, USA
The Department of Health Services Management and Policy at the East Tennessee State University (ETSU) College of Public Health is recruiting for three full-time Research Associates to support and advance its growing research programs. These faculty positions are funded by a multi-year research grant focused on reducing unintended pregnancy and expanding access to reproductive health services. The successful candidates will be responsible for leading and collaborating on data analyses across multiple research projects; development and implementation of analytic strategy; management of large datasets; the application of appropriate statistical methods; interpretation of findings; and maintaining effective communication with project leaders and key partners. These positions will contribute to research planning, manuscript and report drafting, and dissemination of findings. Successful candidates will work collaboratively with an interdisciplinary team of investigators, staff, and research assistants. Priority will be given to candidates with demonstrated skills and experience analyzing claims data, survey data, and/or administrative data.
Knowledge, Skills and Abilities
Knowledge and experience in quantitative research and evaluation methodologies for the social sciences.
Demonstrated ability to use SAS, STATA, or R statistical software packages for data management and analysis.
Demonstrated ability to apply appropriate statistical methods for complex research designs involving cross-sectional and/or longitudinal data.
Knowledge of relational database management systems and SQL programming.
Demonstrated proficiency using computer programs for word processing, presentation, data entry, and data analysis.
Demonstrated ability to manage large datasets with data management best practice methods.
Demonstrated proficiency in scientific and technical writing and program evaluation.
Ability to work independently.
Ability to prepare manuscripts and evaluation reports for publication and dissemination.
Ability to coordinate multiple resources and tasks.
Possess strong interpersonal and verbal communication skills.
Ability to work productively with multiple audiences including faculty, staff, and students.
Demonstrated ability to work as an essential member of a highly functioning and diverse research team.
Required Qualifications
(1) Doctoral degree in public health/social sciences, statistics or a related field, or, Master’s degree with 1 – 3 years of work experience applying quantitative research methods; (2) training in research methodology, statistical analysis and scientific writing.
Preferred Qualifications
Three or more years of experience in research project data management and analysis; record of scientific publications; previous experience in a university environment.
AA/EOE
Feb 25, 2019
Full-time
The Department of Health Services Management and Policy at the East Tennessee State University (ETSU) College of Public Health is recruiting for three full-time Research Associates to support and advance its growing research programs. These faculty positions are funded by a multi-year research grant focused on reducing unintended pregnancy and expanding access to reproductive health services. The successful candidates will be responsible for leading and collaborating on data analyses across multiple research projects; development and implementation of analytic strategy; management of large datasets; the application of appropriate statistical methods; interpretation of findings; and maintaining effective communication with project leaders and key partners. These positions will contribute to research planning, manuscript and report drafting, and dissemination of findings. Successful candidates will work collaboratively with an interdisciplinary team of investigators, staff, and research assistants. Priority will be given to candidates with demonstrated skills and experience analyzing claims data, survey data, and/or administrative data.
Knowledge, Skills and Abilities
Knowledge and experience in quantitative research and evaluation methodologies for the social sciences.
Demonstrated ability to use SAS, STATA, or R statistical software packages for data management and analysis.
Demonstrated ability to apply appropriate statistical methods for complex research designs involving cross-sectional and/or longitudinal data.
Knowledge of relational database management systems and SQL programming.
Demonstrated proficiency using computer programs for word processing, presentation, data entry, and data analysis.
Demonstrated ability to manage large datasets with data management best practice methods.
Demonstrated proficiency in scientific and technical writing and program evaluation.
Ability to work independently.
Ability to prepare manuscripts and evaluation reports for publication and dissemination.
Ability to coordinate multiple resources and tasks.
Possess strong interpersonal and verbal communication skills.
Ability to work productively with multiple audiences including faculty, staff, and students.
Demonstrated ability to work as an essential member of a highly functioning and diverse research team.
Required Qualifications
(1) Doctoral degree in public health/social sciences, statistics or a related field, or, Master’s degree with 1 – 3 years of work experience applying quantitative research methods; (2) training in research methodology, statistical analysis and scientific writing.
Preferred Qualifications
Three or more years of experience in research project data management and analysis; record of scientific publications; previous experience in a university environment.
AA/EOE
The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (e.g., ABC, ESPN, etc.), Studio Entertainment (The Walt Disney Studios, Disney Theatrical) and Disney Consumer Products and Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with key partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Internal Consultant – Act as a company-wide consultant to support internal clients to implement new technological/analytical solutions driving business value
Data Analyst – Collect, analyze and visualize large data sets to derive patterns, gather insights and uncover new opportunities
Storyteller – Through polished presentations, deliver and effectively communicate key findings and recommendations in a concise, actionable and efficient manner to all stakeholders
Business Analyst – Document business processes, elicit functional requirements, turn them into technical specifications and test deliverables
Product Management Analyst – Manage clients’ requests and prioritize them into a release plan / product roadmap
Basic Qualifications:
Four or more years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), designing and developing interactive reports and dashboards
Four or more years’ experience with SQL coding performing data processing tasks on large data sets
Knowledge of statistical methods, forecasting and modeling
Ability to tell the story in the data, and simplify complex analytics into recommendations that are easily understood and executable
Ability to strategically influence stakeholders and partners
Demonstrated strong written and verbal communication skills
Demonstrated problem-solving and decision-making skills
Ability to adapt to a rapidly changing business environment and manage multiple priorities
Preferred Qualifications:
Four years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), involved with all steps of development lifecycle
Gather requirements from business clients, develop use cases and mock-ups
Collect, integrate and cleanse data
Analyze data and propose efficient and innovative ways to visualize it
Build dashboards/visualizations leveraging best practices (level of detail calculations, parameters, custom formatting, etc.)
Optimize dashboard performance / data load times using advanced SQL or Tableau capabilities (indexing, caching, event-based triggers, etc.)
Support user acceptance testing
Train users on dashboard capabilities and data interpretation
Gather user feedback and further improve solution
Four years’ experience with SQL
Knowledge of revenue management and dynamic pricing
Required Education:
Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Analytics or a quantitative field or equivalent
Preferred Education:
Master's degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Business Analytics, Management Science or a quantitative field or equivalent
Apr 13, 2019
Full-time
The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (e.g., ABC, ESPN, etc.), Studio Entertainment (The Walt Disney Studios, Disney Theatrical) and Disney Consumer Products and Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with key partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Internal Consultant – Act as a company-wide consultant to support internal clients to implement new technological/analytical solutions driving business value
Data Analyst – Collect, analyze and visualize large data sets to derive patterns, gather insights and uncover new opportunities
Storyteller – Through polished presentations, deliver and effectively communicate key findings and recommendations in a concise, actionable and efficient manner to all stakeholders
Business Analyst – Document business processes, elicit functional requirements, turn them into technical specifications and test deliverables
Product Management Analyst – Manage clients’ requests and prioritize them into a release plan / product roadmap
Basic Qualifications:
Four or more years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), designing and developing interactive reports and dashboards
Four or more years’ experience with SQL coding performing data processing tasks on large data sets
Knowledge of statistical methods, forecasting and modeling
Ability to tell the story in the data, and simplify complex analytics into recommendations that are easily understood and executable
Ability to strategically influence stakeholders and partners
Demonstrated strong written and verbal communication skills
Demonstrated problem-solving and decision-making skills
Ability to adapt to a rapidly changing business environment and manage multiple priorities
Preferred Qualifications:
Four years’ experience with advanced data visualization technology (e.g. Tableau, QlikView, Power BI or similar), involved with all steps of development lifecycle
Gather requirements from business clients, develop use cases and mock-ups
Collect, integrate and cleanse data
Analyze data and propose efficient and innovative ways to visualize it
Build dashboards/visualizations leveraging best practices (level of detail calculations, parameters, custom formatting, etc.)
Optimize dashboard performance / data load times using advanced SQL or Tableau capabilities (indexing, caching, event-based triggers, etc.)
Support user acceptance testing
Train users on dashboard capabilities and data interpretation
Gather user feedback and further improve solution
Four years’ experience with SQL
Knowledge of revenue management and dynamic pricing
Required Education:
Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Analytics or a quantitative field or equivalent
Preferred Education:
Master's degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Business Analytics, Management Science or a quantitative field or equivalent
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
Apr 13, 2019
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
Apr 11, 2019
Full-time
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
This position will develop, analyze and execute both pricing strategies and specific tactics to maximize overall profitability within the Hardlines and Parks Experience & Events divisions within the Merchandise line of business for Walt Disney Parks & Resorts.
Responsibilities:
Help us grow - Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues.
Provide revenue assumptions and projections for new concepts.
Provide strategic and tactical support - Develop strategies and implement daily price changes, support the development and valuation of the Annual Operating Plan (AOP).
Achieve business goals and objectives - Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels within the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
Collaborate with key partners - Develop and maintain positive service-oriented relationships with partners and clients.
Basic Qualifications:
Advanced knowledge and skills in Excel
Demonstrated strong analytical skills
Proven success collaborating with a range of partners understanding multiple perspectives
Strong written and verbal communication skills to convey data and analysis to partners at all levels
Demonstrated ability to manage multiple tasks in a fast-paced environment
Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Strong sense of responsibility, ownership, and pride in delivering quality results for the Merchandise line of business
Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
Preferred Qualifications:
Three plus years’ experience in a financial related role
Pricing and/or revenue management experience
Advanced knowledge and experience in SQL
Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
Demonstrated strong leadership skills
Familiarity with the Disney Merchandise line of business
Professional retail experience
Required Education:
Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field
Preferred Education:
Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field
Apr 10, 2019
Full-time
This position will develop, analyze and execute both pricing strategies and specific tactics to maximize overall profitability within the Hardlines and Parks Experience & Events divisions within the Merchandise line of business for Walt Disney Parks & Resorts.
Responsibilities:
Help us grow - Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues.
Provide revenue assumptions and projections for new concepts.
Provide strategic and tactical support - Develop strategies and implement daily price changes, support the development and valuation of the Annual Operating Plan (AOP).
Achieve business goals and objectives - Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels within the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
Collaborate with key partners - Develop and maintain positive service-oriented relationships with partners and clients.
Basic Qualifications:
Advanced knowledge and skills in Excel
Demonstrated strong analytical skills
Proven success collaborating with a range of partners understanding multiple perspectives
Strong written and verbal communication skills to convey data and analysis to partners at all levels
Demonstrated ability to manage multiple tasks in a fast-paced environment
Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Strong sense of responsibility, ownership, and pride in delivering quality results for the Merchandise line of business
Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
Preferred Qualifications:
Three plus years’ experience in a financial related role
Pricing and/or revenue management experience
Advanced knowledge and experience in SQL
Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
Demonstrated strong leadership skills
Familiarity with the Disney Merchandise line of business
Professional retail experience
Required Education:
Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field
Preferred Education:
Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Disney Parks Experiences & Products (DPEP) Technology team combines custom technology solutions with creativity to produce robust applications that enhance all aspects of the guest experience. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. DPEPTechnology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with business partners on both strategic and tactical challenges
Responsibilities:
With the DPEP Technology group, this intern will be expected to play a critical role for web and services in the WDPRT organization. This position supports the Walt Disney World, Disneyland, and Disney Cruise suite of web applications. The individual for this position should have a passion for analysis, design, implementation, and testing of operations based work.
This intern could be expected to work on engineering and migration of multiple data flows/pipelines from on-prem to BigData Hadoop platform in Cloud. They will work on developing/migrating workflows to move, transform, store and consume the data using BigData/Hadoop technologies. They will work on deploying various application code/modules on the platform and verifying the executions. Will also work on creating an automated monitoring process and reporting on the critical alerts. This intern could also be working on data analysis and analytics design pattern experience and be effective at developing solutions as part of project team.
Be a part of a transformative team and culture participating on team projects while learning and experiencing new technologies.
Basic Qualifications:
What you bring…
Strong understanding of Computer Science fundamentals
Strong understanding of Data Lake, Big Data, Hadoop concepts.
Strong understanding of Data Security concepts.
Developer skills in Java and Python.
Familiarity with machine learning libraries like Spark MLLib, AWS Machine Learning, Mahout, JSAT or similar
Solid grounding in data science and information management disciplines
Understanding of Linux operating system and networking fundamentals.
Problem solving and analysis skills
Excellent written, verbal, interpersonal communication and time management skills
Preferred Qualifications:
Python experience/knowledge
Scala experience/knowledge
Nifi experience/knowledge
Kafka experience/knowledge
Database experience such as MySQL, NoSQL, etc...
Hadoop Distributed File System (HDFS) experience/knowledge
HBase experience/knowledge
Previous experience installing tools in an infrastructure
Docker experience/knowledge
Ansible experience/knowledge
Chef experience/knowledge
Required Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree in Computer Science, Computer Engineering, Management Information Systems or related field.
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019 Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Apr 07, 2019
Internship
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Disney Parks Experiences & Products (DPEP) Technology team combines custom technology solutions with creativity to produce robust applications that enhance all aspects of the guest experience. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. DPEPTechnology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with business partners on both strategic and tactical challenges
Responsibilities:
With the DPEP Technology group, this intern will be expected to play a critical role for web and services in the WDPRT organization. This position supports the Walt Disney World, Disneyland, and Disney Cruise suite of web applications. The individual for this position should have a passion for analysis, design, implementation, and testing of operations based work.
This intern could be expected to work on engineering and migration of multiple data flows/pipelines from on-prem to BigData Hadoop platform in Cloud. They will work on developing/migrating workflows to move, transform, store and consume the data using BigData/Hadoop technologies. They will work on deploying various application code/modules on the platform and verifying the executions. Will also work on creating an automated monitoring process and reporting on the critical alerts. This intern could also be working on data analysis and analytics design pattern experience and be effective at developing solutions as part of project team.
Be a part of a transformative team and culture participating on team projects while learning and experiencing new technologies.
Basic Qualifications:
What you bring…
Strong understanding of Computer Science fundamentals
Strong understanding of Data Lake, Big Data, Hadoop concepts.
Strong understanding of Data Security concepts.
Developer skills in Java and Python.
Familiarity with machine learning libraries like Spark MLLib, AWS Machine Learning, Mahout, JSAT or similar
Solid grounding in data science and information management disciplines
Understanding of Linux operating system and networking fundamentals.
Problem solving and analysis skills
Excellent written, verbal, interpersonal communication and time management skills
Preferred Qualifications:
Python experience/knowledge
Scala experience/knowledge
Nifi experience/knowledge
Kafka experience/knowledge
Database experience such as MySQL, NoSQL, etc...
Hadoop Distributed File System (HDFS) experience/knowledge
HBase experience/knowledge
Previous experience installing tools in an infrastructure
Docker experience/knowledge
Ansible experience/knowledge
Chef experience/knowledge
Required Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree in Computer Science, Computer Engineering, Management Information Systems or related field.
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019 Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Apr 03, 2019
Full-time
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR). CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) team provides analysis across the primary modes used by Guests/clients for vacation discover, planning, transacting, and management to enable decision making and optimization. The Omni-Channel Analyst is a key contributor to the DTOA Analytics team. He/she will have the opportunity to work with large data sets and cloud environment tools, and become a subject matter expert with data and source systems used within many lines of business supported by CIMA. In order to succeed in the role, the Omni-Channel Analyst must possess a passion for data, quality assurance, and analysis as this role will support partners and clients with data architecture, queries, and processes to enable more efficient and consistent reporting and analysis in the organization. In order to excel in the role, the Omni-Channel Analyst must further the analytical sophistication of the team. The position reports to the Data Strategy Manager of Omni-Channel Analytics, and does not have direct reports.
Responsibilities:
The Omni-Channel Analyst’s key responsibilities include, but are not limited to, the following: Data Strategy / Architecture
Work with business partners to determine needs and requirements
Identify and document data requirements to support both ongoing and ad hoc analysis
Learn new data sets from various lines of business, to develop an expertise in those data sets
Partner with the Data Services team to manage new data requests, document and automate data processes, and apply business logic to source data.
Data Analysis and Insights
QA data to ensure accuracy
Analyze and mine data to find opportunities in time allotted
Undertake proactive and reactive ad-hoc requests as needed
Make business recommendations based on the data findings
Drive more efficient and sophisticated analytical insights
Data Delivery / Distribution
Develop efficient and value added queries / analyst tables for ongoing and adhoc analysis
Convey and highlight recommendations to ‘tell the story’ with data
Ensure partners understand the data / tables / processes
Basic Qualifications:
2+ years of relational database experience
2+ years of analytical experience
Ability to excel in a fast-paced, complex, and ambiguous business environment
Ability to deliver work on-time
Team player mentality
“Get stuff done” approach
Attentiveness to detail
Desire to learn and grow with an organization
Proficiency in SQL, R, and/or Python programming languages
Proficiency in Microsoft Office suite
Proficiency with business intelligence tools such as Tableau
Preferred Qualifications:
3+ years of relational database experience
3+ years of analytical experience
Ability to apply statistical rigor to analyses
Knowledge of “big data” environments and tools
Experience with digital and contact center data and analytics
Experience with hospitality data and analytics
Experience with data warehouse platforms such as My SQL, SQL Server, Teradata
Experience with text mining and natural language processing
Interest in machine learning and artificial intelligence
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent
Mar 29, 2019
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR). CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) team provides analysis across the primary modes used by Guests/clients for vacation discover, planning, transacting, and management to enable decision making and optimization. The Omni-Channel Analyst is a key contributor to the DTOA Analytics team. He/she will have the opportunity to work with large data sets and cloud environment tools, and become a subject matter expert with data and source systems used within many lines of business supported by CIMA. In order to succeed in the role, the Omni-Channel Analyst must possess a passion for data, quality assurance, and analysis as this role will support partners and clients with data architecture, queries, and processes to enable more efficient and consistent reporting and analysis in the organization. In order to excel in the role, the Omni-Channel Analyst must further the analytical sophistication of the team. The position reports to the Data Strategy Manager of Omni-Channel Analytics, and does not have direct reports.
Responsibilities:
The Omni-Channel Analyst’s key responsibilities include, but are not limited to, the following: Data Strategy / Architecture
Work with business partners to determine needs and requirements
Identify and document data requirements to support both ongoing and ad hoc analysis
Learn new data sets from various lines of business, to develop an expertise in those data sets
Partner with the Data Services team to manage new data requests, document and automate data processes, and apply business logic to source data.
Data Analysis and Insights
QA data to ensure accuracy
Analyze and mine data to find opportunities in time allotted
Undertake proactive and reactive ad-hoc requests as needed
Make business recommendations based on the data findings
Drive more efficient and sophisticated analytical insights
Data Delivery / Distribution
Develop efficient and value added queries / analyst tables for ongoing and adhoc analysis
Convey and highlight recommendations to ‘tell the story’ with data
Ensure partners understand the data / tables / processes
Basic Qualifications:
2+ years of relational database experience
2+ years of analytical experience
Ability to excel in a fast-paced, complex, and ambiguous business environment
Ability to deliver work on-time
Team player mentality
“Get stuff done” approach
Attentiveness to detail
Desire to learn and grow with an organization
Proficiency in SQL, R, and/or Python programming languages
Proficiency in Microsoft Office suite
Proficiency with business intelligence tools such as Tableau
Preferred Qualifications:
3+ years of relational database experience
3+ years of analytical experience
Ability to apply statistical rigor to analyses
Knowledge of “big data” environments and tools
Experience with digital and contact center data and analytics
Experience with hospitality data and analytics
Experience with data warehouse platforms such as My SQL, SQL Server, Teradata
Experience with text mining and natural language processing
Interest in machine learning and artificial intelligence
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent
In 2019, the Walt Disney Company will launch Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct-To-Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalogue that spans classic Disney Animation to the most recent movie releases. We’re looking for talented team-players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. Reporting to the Director of Customer Service, the Reporting Analyst will leverage analytics to facilitate data-driven decision-making across Disney Streaming Services direct-to-consumer channels. The role will analyze customer behavior and marketing performance in order to provide actionable insights and strategic recommendations to optimize the customer experience.
Responsibilities:
Track, analyze and report on customer behavior across online and offline channels; Transform data into actionable strategic insights and recommendations to optimize omni-channel customer experience
Assess the impact of customer acquisition and retention programs across the consumer conversion funnel leveraging data from multiple sources and platforms
Analyze CRM data for all Direct-to-Consumer channels to understand cross-channel customer behavior and consumer profiles/segments
Create real-time reports and dashboards to disseminate data across all levels of the organization
Ensures quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical rigor
Provides insights to support senior management with decision making
Develops and maintains relationship with partner organizations
Identifies growth opportunities based on current customer and market trends
Basic Qualifications:
2+ years in an analytical role, preferably within CRM/customer analytics
Experience with CRM databases and tools such as ZenDesk or Salesforce, and proficient in SQL and Excel
Hands-on experience with DOMO, Tableau or other data analysis/visualization tools
Experience with web analytics tools such as Google Analytics a plus
Must be self-motivated and enjoy sifting through large amounts of data
High level of analytical and business curiosity; creative problem solver
Strong interpersonal and communication skills including influence and leader engagement
Ability to thrive in a fast-paced dynamic environment
Preferred Qualifications:
Personal affinity for the brands and franchises of The Walt Disney Company
Experience with Streaming or Technical Services
Required Education:
Bachelor’s degree or higher in Statistics, Mathematics, Analytics, Economics or related field
Mar 22, 2019
Full-time
In 2019, the Walt Disney Company will launch Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct-To-Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalogue that spans classic Disney Animation to the most recent movie releases. We’re looking for talented team-players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. Reporting to the Director of Customer Service, the Reporting Analyst will leverage analytics to facilitate data-driven decision-making across Disney Streaming Services direct-to-consumer channels. The role will analyze customer behavior and marketing performance in order to provide actionable insights and strategic recommendations to optimize the customer experience.
Responsibilities:
Track, analyze and report on customer behavior across online and offline channels; Transform data into actionable strategic insights and recommendations to optimize omni-channel customer experience
Assess the impact of customer acquisition and retention programs across the consumer conversion funnel leveraging data from multiple sources and platforms
Analyze CRM data for all Direct-to-Consumer channels to understand cross-channel customer behavior and consumer profiles/segments
Create real-time reports and dashboards to disseminate data across all levels of the organization
Ensures quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical rigor
Provides insights to support senior management with decision making
Develops and maintains relationship with partner organizations
Identifies growth opportunities based on current customer and market trends
Basic Qualifications:
2+ years in an analytical role, preferably within CRM/customer analytics
Experience with CRM databases and tools such as ZenDesk or Salesforce, and proficient in SQL and Excel
Hands-on experience with DOMO, Tableau or other data analysis/visualization tools
Experience with web analytics tools such as Google Analytics a plus
Must be self-motivated and enjoy sifting through large amounts of data
High level of analytical and business curiosity; creative problem solver
Strong interpersonal and communication skills including influence and leader engagement
Ability to thrive in a fast-paced dynamic environment
Preferred Qualifications:
Personal affinity for the brands and franchises of The Walt Disney Company
Experience with Streaming or Technical Services
Required Education:
Bachelor’s degree or higher in Statistics, Mathematics, Analytics, Economics or related field
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
Mar 21, 2019
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Feb 01, 2019
Full-time
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Feb 01, 2019
Full-time
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Feb 01, 2019
Full-time
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
