Director, Digital Transformation and Process Improvement Administrator II Information Technology CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. About the Division The Division of Information Technology provides leadership for all aspects of University technology. Its services encompass support for teaching and learning, administrative and student support services, information security, as well as the foundational technology infrastructure that enables the creative and innovative works of our students, faculty and staff. CSUN IT is nearing the completion of the implementation of its strategic plan IT Vision@2020 and is engaging the campus in planning for the next three years. Emerging areas of focus align with institutional priorities and will enable the success of our students, support effective teaching and learning, improve graduation rates, enable efficient campus operations, and provide responsive, secure and reliable technology services. CSUN IT seeks to be a leader among its peers in the adoption of innovative technologies and technology management practices. It has and will continue to embrace mobile technologies and cloud services and is positioning the infrastructure to increase adoption of internet-connected devices as tools in teaching, research and campus operations. Responsibilities Under the direction of the Associate Vice President, Information Technology, the Director, Digital Transformation and Process Improvement is an integral part of the Information Technology (IT) leadership team and a key participant in all aspects of planning and management of digital transformation strategies. The incumbent manages many technology solutions in support of digital transformation strategies; is responsible for participating in the strategic planning and development of digitally transformed processes, procedures, and documents; represents IT at campus-level meetings pertinent to digital process transformation initiatives; sets high, achievable aspirations for services and operations that align with university goals and objectives; gathers user requirements to streamline the process and collaboratively selects the appropriate application to implement in a timely fashion; manages the strategic direction of enterprise document management and electronic signature applications; ensures applications are patched, upgraded and managed to maximize user features and maintain stability; manages and updates the process improvement initiative schedule and conducts regular updates with IT governance groups; builds and executes process improvement strategies to grow the organization's internal capacity to improve. Performs other duties as assigned. Qualifications Equivalent to graduation from an accredited institution with a Master's degree in a job related field. Equivalent to six years of progressively responsible experience with application support, process improvement initiatives, or technical training required. Experience with Document Management Systems such as OnBase or PeopleSoft desired. Knowledge, Skills, & Abilities Knowledge and prior experience managing web and/or application development teams. Project management skills. General knowledge of organizational development and change management. Excellent written and verbal communication skills. Strong organizational, supervisory, and interpersonal skills needed to work effectively with a wide variety of internal and external resources. Strong leadership skills with a proven track record of building and leading strong teams. Strong decision making skills and ability to work under pressure. Ability and specialized skills to: lead and manage projects; make presentations; perform training; analyze customer needs and business processes; deal effectively with challenging service delivery situations and interact effectively with a wide range of constituents, both functional and technical; set strategies for the development of web-based and/or mobile applications; contribute to the development of enterprise architecture design, implementation and management of key information assets; and ability to lead staff through changes in technologies and skill sets. Ability to lead efforts defining requirements and selecting commercially vended solutions including SaaS based strongly preferred. Pay, Benefits, & Work Schedule Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated HIRING RANGE: $9500- $10,800 dependent upon qualifications and experience. General Information This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Additionally, the person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. How to Apply Candidates should click the "I'm Interested" button on this page and apply by completing the CSUN on-line application and must attach a cover letter that addresses the qualifications above and a current resume, including names of three professional references. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. Applications received through June 22, 2018, will be considered in the initial review and review will continue until position is filled. For more detailed information on the application and hiring process, please visit the link below: csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ext. 2101.