Summary The purpose of this position is to assist in the development, implementation and support of application systems to meet business, informational, and technical needs. Responsibilities Level 3 Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications. Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues. Provides daily operational support for production systems including providing on-call support. Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements. Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met. Participates in systems design, working within an established framework to maximize system efficiency. Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications. Level 4 Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved. May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff. Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues. Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions. Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues. Participates in user training as appropriate, on new or revised systems/applications. Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met. Level 5 Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved. Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff. Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption. Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues. Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions. Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues. Level 6 Leads in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved. Serves as a technical lead and/or project manager on small or large sized projects. This includes leading or contributing to the technical design, tracking and resolving technical issues, ensure unit tests are conducted and documented and guiding technical resources throughout the project. Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture. Provides leadership and technical guidance on the most complex coding/ development, configuration and implementation efforts to enhance the expertise of colleagues. Establishes systems to monitor the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to keep systems operational. Ensures technical support and problem resolution for client inquiries and production issue resolution meets business needs, making changes to process as needed. Maintains awareness of projects or changes to other systems that may affect their applications/systems, and ensures there is no degradation of service. Develops a long term plan (3-5 years) for applications and systems in the area(s) supported, factoring in an understanding of future directions of the business area as well as changes in the technology landscape. Qualifications Level 3 Participates in technical design, contributing insights and ideas. Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise. Takes client calls and resolves most client issues independently. Chooses tools to use on a project from an established list; provides feedback to management when tools/processes aren’t effective. Selects appropriate work procedures or approaches to address technical challenges, consistent with appropriate standards and policies. Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems. Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work. RDL, WIM and WDM knowledge is required Must have knowledge of biometric Kronos clocks (or similar) Level 4 Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles. Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture. Facilitates design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas. Commits to deliverables for scope of work with clients, vendors and/or management. Makes modifications to jobs and schedules for jobs in production. Follows established and relevant methodologies in performing their work; provides feedback to management on changing methodologies/standard operating procedures, as appropriate. Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others. Understands architectural issues, and factors them into decisions and recommendations. RDL, WIM and WDM knowledge is required Must have knowledge of biometric Kronos clocks (or similar) Level 5 Leads the technical design of projects that anticipate and proactively address roadblocks and obstacles. Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture. Leads technical design sessions, contributing novel insights to address business problems. Commits to overall deliverables with clients and/or management. Provides recommendations on vendor selection. Negotiates terms and conditions with vendors. Follows established and relevant methodologies in performing their work. Creates and or modifies methodologies/standard operating procedures, as appropriate. May be seen as a subject matter expert on some methodologies. Makes recommendations to management regarding technology investments for their area. Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others. Demonstrates a broad understanding of the applications and technical architectures related to their area(s). Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications. RDL, WIM and WDM knowledge is required Must have knowledge of biometric Kronos clocks (or similar) Level 6 Independently identifies, defines, directs, and performs analyses to resolve complex first-time project issues including the analysis of technical and economic feasibility of proposed systems solutions. Can analyze complex business and competitive issues and discern their implications for systems support. Manages roadblocks and obstacles affecting tasks, projects, and strategic initiatives. Supports the evaluation and recommendation of new technical directions, strategies and approaches to senior GIS management. Negotiates terms and conditions with vendors. Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures. Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms) Must have 10+ years of SQL programming skills in Oracle and/or SQL Server RDL, WIM and WDM knowledge is required Must have knowledge of biometric Kronos clocks (or similar) Education and Experience Level 3 Typical candidates will possess 3+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. in a related field and 1+ years of relevant experience Must have 3+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role Level 4 Typical candidates will possess 4-7 years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience. Must have 4+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role Level 5 Typical candidates will possess 8+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience. Must have 8 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role Level 6 Typical candidates will possess 10+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience. Must have 10 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role Other Information As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394.00 (this figure is subject to change) per year or if the position is designated as a policy maker. How To Apply Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.   Dept./Div:      MTA Information Technology/Enterprise Applications Agency:         MTA Headquarters Location:       2 Broadway or various as needed Hours:            9:00am – 5:30pm or various as needed Reports To:     Lead Applications/Timekeeping/Pensions   MTA is an Equal Opportunity Employer.

Summary The primary purpose of this position is to design, code and test programs for either a web-based, mobile or a client/server environment; also, to develop the technical specification and necessary documentation in compliance with MTA procedures. Responsibilities Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines. Take a leadership role in working with MTA business users to develop functional requirements and system specifications. Test and debug routines and programs for efficient processing and maximum utilization of computer systems. Analyze, develop and maintain high quality technical documentation. Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications. Lead the evaluation of new software development products, applications, practices and techniques. Assist less experienced developer/analysts and other staff in resolving coding and technical issues related to MTA software applications. Evaluate operating efficiency of software systems developed by other MTA application developers and consultants. Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions. Develop test criteria, analyze/debug logic and coding errors, review programs and assist other team members with the testing of all computer routines, programs and integrated solutions. Qualifications Advanced programming skills in a MTA IT-supported language, including secure coding techniques. Excellent knowledge of Windows and/or Linux operating systems and internet technologies. Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff. Demonstrated ability to work independently with minimal supervision. Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously. Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required. Strong leadership skills and excellent oral and written communications skills, particularly the ability to describe technical issues in non-technical terms. Demonstrated ability to plan activities and instruct and guide less senior software developers / analysts. Excellent analytical skills. Ability to initiate, demonstrate flexibility and good time management skills. Availability to handle production problems outside normal workday hours. Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends. Demonstrated ability to plan, present and apply complex technology solutions to solve critical business requirements effectively and efficiently. Proven experience working with senior level staff contributing to both short and long term technology related planning strategies. Education and Experience Bachelor’s degree or a minimum of 12 years’ experience developing and maintaining complex software applications in a medium-large business environment. Must possess a minimum of 10 years’ experience applying programming logic to the development of computer programs and software applications Other Information  This is a resume based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location. As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker. How To Apply  Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.   Dept./Div :          Information Technology/Office of Enterprise Applications Agency :             MTA Headquarters Location:           2 Broadway – 12th Floor Hours:                 9:00am – 5:30pm Reports To:       Lead Application Timekeeping Pension   MTA is an Equal Opportunity Employer.

Summary Playing a vital role in the economy of New York State and Connecticut, the Metropolitan Transportation Authority (MTA), consists of the busiest commuter railroad, subway and bus systems in the nation, with an annual ridership of over 2.6 billion. The MTA is comprised of MTA Headquarters/Police and the following MTA Agencies: Long Island Railroad, Metro-North Railroad, NYC Transit, Bus, Bridges and Tunnels, and Capital Construction. This position is in the Finance & Administration Division of the MTA Headquarters Information Technology (IT) Department. The primary purpose of this position is to design, code and test programs for either a web-based, mobile or a client/server environment; also, to develop the technical specification and necessary documentation in compliance with MTA procedures. Responsibilities Code, configure and deliver easily maintainable software according to the specification provided using standard MTA tools and techniques following MTA standards and guidelines. Participate in the analysis and development of the business specification. Test and debug routines and programs for efficient processing and maximum utilization of computer systems. Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner. Investigate and resolve production problems in a timely manner. Participate in the evaluation of new software development products, applications, practices and techniques. Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions. Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software. Education and Experience Bachelor’s degree or a minimum of 7 years’ experience developing and maintaining software applications in a business environment. Must possess a minimum of 5 years’ experience applying programming logic to the development of computer programs and software applications Must have prior experience with Kronos Timekeeping in a Developer role   Qualifications Strong programming skills in a MTA IT-supported language. Strong knowledge of Windows and/or Linux operating systems and internet technologies. Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff. Must have SQL programming skills in Oracle and/or SQL Server RDL and WIM experience highly desirable Must have some knowledge of biometric Kronos clocks Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required. Strong leadership oral and written communications skills. Strong analytical skills. Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously. Ability to initiate, demonstrate flexibility and good time management skills. Availability to handle production problems outside normal workday hours. Other Information  This is a resume based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location. As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker How To Apply  Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website. Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.   Dept./Div :          Information Technology/Office of Enterprise Applications Agency :             MTA Headquarters Location:           2 Broadway – 12th Floor, B12.106 Hours:                 9:00am – 5:30pm Reports To:       Lead Application Timekeeping Pension   MTA is an Equal Opportunity Employer.