The Director of Data Science will lead the Data Science area within Data Science & Analytics at HBO. This team is dedicated to building data driven solutions that have a measurable impact across all parts of the HBO organization by aiding strategic product, content and marketing decisions. The role will require a deep understanding of machine learning, deep learning and AI techniques and their application in creating operational analytic solutions in Media and Entertainment. The position requires someone who is comfortable striking a balance between cutting-edge and pragmatic solutions. Partnering with business stakeholders, product engineers, IT professionals and other groups within Consumer Insights &Analytics they will ensure that analytic solutions can be leveraged throughout the organization to drive HBO business strategies.
Primary Responsibilities
Lead a team of talented data scientists in the design and development of foundational and operational analytic solutions that empower HBO to make key strategic decisions across the organization
Be a thought leader in the application of cutting edge techniques to real-world business problems
Foster a shared purpose among team members that enhances the capabilities of the team by building a collaborative learning environment
Requirements
MS or PhD in quantitative field of study (mathematics, physical or biological sciences, data science etc.) from an accredited institution
Inquisitive, conceptual thinker comfortable working on complex problems at the cutting edge with limited definition of scope or guarantee of expected outcome
Deep experience in application of machine learning, deep learning and analytic techniques in a media or entertainment company within a big-data environment.
Strong background in analytic programming (R, SparkR, Python, SAS) and data manipulation (SQL) in a big-data environment
Proven technical abilities, but must be capable of communicating complex analyses effectively to varying internal and external stakeholders, of varying seniority
Capability to lead multiple data science work streams simultaneously in a fast-paced environment in partnership with multiple business stakeholders
10+ years of experience in executing and managing complex data science initiatives
Demonstrable experience leading a data science team in a media, entertainment, telecommunications or big-data driven consumer-product company
Position based in New York
Oct 09, 2018
Full-time
The Director of Data Science will lead the Data Science area within Data Science & Analytics at HBO. This team is dedicated to building data driven solutions that have a measurable impact across all parts of the HBO organization by aiding strategic product, content and marketing decisions. The role will require a deep understanding of machine learning, deep learning and AI techniques and their application in creating operational analytic solutions in Media and Entertainment. The position requires someone who is comfortable striking a balance between cutting-edge and pragmatic solutions. Partnering with business stakeholders, product engineers, IT professionals and other groups within Consumer Insights &Analytics they will ensure that analytic solutions can be leveraged throughout the organization to drive HBO business strategies.
Primary Responsibilities
Lead a team of talented data scientists in the design and development of foundational and operational analytic solutions that empower HBO to make key strategic decisions across the organization
Be a thought leader in the application of cutting edge techniques to real-world business problems
Foster a shared purpose among team members that enhances the capabilities of the team by building a collaborative learning environment
Requirements
MS or PhD in quantitative field of study (mathematics, physical or biological sciences, data science etc.) from an accredited institution
Inquisitive, conceptual thinker comfortable working on complex problems at the cutting edge with limited definition of scope or guarantee of expected outcome
Deep experience in application of machine learning, deep learning and analytic techniques in a media or entertainment company within a big-data environment.
Strong background in analytic programming (R, SparkR, Python, SAS) and data manipulation (SQL) in a big-data environment
Proven technical abilities, but must be capable of communicating complex analyses effectively to varying internal and external stakeholders, of varying seniority
Capability to lead multiple data science work streams simultaneously in a fast-paced environment in partnership with multiple business stakeholders
10+ years of experience in executing and managing complex data science initiatives
Demonstrable experience leading a data science team in a media, entertainment, telecommunications or big-data driven consumer-product company
Position based in New York
As an Applied Data Scientist within Analytics, this individual will be responsible for the design and execution of analyses that inform content development, scheduling and promotion decisions. The role requires someone who is as comfortable rolling up their sleeves and working with the data in R or SQL as they are in telling a compelling story in PowerPoint This position in partnership with members of the data science and analytic capabilities team identifies opportunities to leverage existing analytic solutions to understand how and why consumers make content choices as well as proposes the development of new content analytic solutions based on the needs of the organization. This individual must be an effective data-centric storyteller adept at influencing stakeholder groups in ways that benefit the overall business.
Primary Responsibilities
Lead and participate in the application of analytic and machine learning approaches to HBO’s understanding of the drivers of content performance to help HBO make smarter decisions in the acquisition, scheduling, and promotion of content
Mine HBO and other third party data to better understand how consumers make choices with regards to content consumption and how those change based on various factors (including availability, seasonality, promotion etc.)
Develop compelling data-driven stories to influence key content decisions at all levels within the organization
Provide analytic consultation on related components of the insights environment including but not limited to audience modeling, promotional effectiveness, consumer engagement, and product optimization.
Requirements
Bachelor Degree or higher in quantitative field of study (mathematics, physical sciences, computer science, operations research etc.) from an accredited institution
Inquisitive, conceptual thinker comfortable working on complex analytic problems related to how, why, when, where and what people choose to watch HBO content
Must be capable of telling compelling data centric stories that inform key strategic and tactical decisions in content development, scheduling and promotion to varying internal and external stakeholders, of varying seniority
Prior experience in the application of analytic programming (R or SAS) and SQL in the manipulation of data and execution of analyses preferably in an entertainment or media company
1+ years of relevant experience
Position based in New York or Seattle
Oct 09, 2018
Full-time
As an Applied Data Scientist within Analytics, this individual will be responsible for the design and execution of analyses that inform content development, scheduling and promotion decisions. The role requires someone who is as comfortable rolling up their sleeves and working with the data in R or SQL as they are in telling a compelling story in PowerPoint This position in partnership with members of the data science and analytic capabilities team identifies opportunities to leverage existing analytic solutions to understand how and why consumers make content choices as well as proposes the development of new content analytic solutions based on the needs of the organization. This individual must be an effective data-centric storyteller adept at influencing stakeholder groups in ways that benefit the overall business.
Primary Responsibilities
Lead and participate in the application of analytic and machine learning approaches to HBO’s understanding of the drivers of content performance to help HBO make smarter decisions in the acquisition, scheduling, and promotion of content
Mine HBO and other third party data to better understand how consumers make choices with regards to content consumption and how those change based on various factors (including availability, seasonality, promotion etc.)
Develop compelling data-driven stories to influence key content decisions at all levels within the organization
Provide analytic consultation on related components of the insights environment including but not limited to audience modeling, promotional effectiveness, consumer engagement, and product optimization.
Requirements
Bachelor Degree or higher in quantitative field of study (mathematics, physical sciences, computer science, operations research etc.) from an accredited institution
Inquisitive, conceptual thinker comfortable working on complex analytic problems related to how, why, when, where and what people choose to watch HBO content
Must be capable of telling compelling data centric stories that inform key strategic and tactical decisions in content development, scheduling and promotion to varying internal and external stakeholders, of varying seniority
Prior experience in the application of analytic programming (R or SAS) and SQL in the manipulation of data and execution of analyses preferably in an entertainment or media company
1+ years of relevant experience
Position based in New York or Seattle
As the Analytic Capabilities Lead on the Analytic Capability team, this individual will play a key role in defining and enhancing analytic capabilities within a cloud-based analytic infrastructure by partnering with Technology to manage the publishing of analytic solutions within the enterprise data lake. He/she will be responsible for management of other analytic support personnel in support of data science and operational analytics team within consumer insights & analytics.
Primary Responsibilities
Lead the design, deployment and management of insight and analytic end points in cloud-based infrastructure and manage update/refresh cycles
Oversee management of the Consumer Insights & Analytics workspace within AWS
Work with big data engineers in Technology to facilitate publishing of analytic end points in enterprise data lake
Manage the creation of analytic data sets in support of operational analytics and data science team initiatives
Collaborate with both internal teams within Consumer Insights & Analytics and other business units to enforce robust analytic process, continuously build on data engineering learnings and continuous improvement in processes and tooling
Evaluate, acquire and integrate additional sources of data that can enhance analytic capability
Work with appropriate teams to ensure solutions comply with the HBO data governance and security
Requirements
BS or higher in computer science or similar experience
Demonstrated expertise with cloud based, big-data analytic infract support advanced analytic and research functions
Strong hands on expertise with handling structured and unstructured data analytic workflows within a big data platform setting.
Experience with analytic scripting in R, Python and SAS
Excellent communication and project management skills
Flexibility and comfort working in a dynamic organization with minimal documentation and process
Strong problem solving and critical thinking skills
5+ years of relevant experience
Oct 09, 2018
Full-time
As the Analytic Capabilities Lead on the Analytic Capability team, this individual will play a key role in defining and enhancing analytic capabilities within a cloud-based analytic infrastructure by partnering with Technology to manage the publishing of analytic solutions within the enterprise data lake. He/she will be responsible for management of other analytic support personnel in support of data science and operational analytics team within consumer insights & analytics.
Primary Responsibilities
Lead the design, deployment and management of insight and analytic end points in cloud-based infrastructure and manage update/refresh cycles
Oversee management of the Consumer Insights & Analytics workspace within AWS
Work with big data engineers in Technology to facilitate publishing of analytic end points in enterprise data lake
Manage the creation of analytic data sets in support of operational analytics and data science team initiatives
Collaborate with both internal teams within Consumer Insights & Analytics and other business units to enforce robust analytic process, continuously build on data engineering learnings and continuous improvement in processes and tooling
Evaluate, acquire and integrate additional sources of data that can enhance analytic capability
Work with appropriate teams to ensure solutions comply with the HBO data governance and security
Requirements
BS or higher in computer science or similar experience
Demonstrated expertise with cloud based, big-data analytic infract support advanced analytic and research functions
Strong hands on expertise with handling structured and unstructured data analytic workflows within a big data platform setting.
Experience with analytic scripting in R, Python and SAS
Excellent communication and project management skills
Flexibility and comfort working in a dynamic organization with minimal documentation and process
Strong problem solving and critical thinking skills
5+ years of relevant experience
Are you an analytical, data-driven professional? Are you interested in a role that offers an opportunity to provide front line support to our clients instead of a “back office programmer” position? If so, Deloitte’s Government and Public Services Advisory Analytics team is the place for you! Join our team of specialists as they unlock insights contained in the data universe and work through challenges related to the identification of improper payments, data quality, mission-oriented analysis, and cost management.
Work you’ll do
As a Senior Consultant within our Analytics team, you will:
Facilitate use of technology-based risk assessment tools or methodologies to review, design and implement solutions
Perform project tasks independently, and may direct the efforts of others
Participate in and/or lead the development of deliverable content that meets the needs of the client and contract
Anticipate client needs and formulate solutions to client issues
Review deliverables for accuracy and quality
Provides coaching to junior staff
Contributes to new business proposals and proposal development
Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experience
The Team
Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping Federal government initiatives today. Deloitte’s Government and Public Services practice is passionate about making an impact with lasting change. Carrying out missions in the Government and Public Services practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the Government and Public Services marketplace.
Advisory Analytics mitigates current and future risk for our Government and Public Services clients across several industries, spanning from finance and audit readiness to forensics and healthcare. With a creative and innovative approach, our Analytics team exposes our clients’ risks and provides recommendations to improve the quality of data. We collaborate closely with government agencies, accountants, IT professionals, and clients to produce analyses in support of risk consulting engagements.
Qualifications
Required:
Bachelor’s Degree in Economics, Finance, Statistics, Mathematics, Computer Science, Management Information Systems, Engineering, Business Analytics disciplines, or related area
2+ years of experience with data quality analysis, statistical analysis and/or modeling, financial or cost analysis, internal controls, and/or external/internal financial audit
Experience mining and analyzing transactional electronic data with competency in one or more of the following: SAS, SQL, SPSS, R, Python, ACP, IDEA Tableau, MATLAB, Visual Basic, Business Intelligence, Hadoop or Alteryx
Experience working independently with minimal supervision and guidance
Strong problem solving and troubleshooting skills with experience exercising mature judgment
Proven experience effectively prioritizing workload to meet deadlines and work objectives
Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Ability to obtain and maintain the required clearance for this role
Preferred:
Previous Federal Consulting and/or professional services experience
Certified in SAS, ACL, CPA, CISA, CISSP, PMP, FRM, ASA, and/or CFA
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Oct 02, 2018
Full-time
Are you an analytical, data-driven professional? Are you interested in a role that offers an opportunity to provide front line support to our clients instead of a “back office programmer” position? If so, Deloitte’s Government and Public Services Advisory Analytics team is the place for you! Join our team of specialists as they unlock insights contained in the data universe and work through challenges related to the identification of improper payments, data quality, mission-oriented analysis, and cost management.
Work you’ll do
As a Senior Consultant within our Analytics team, you will:
Facilitate use of technology-based risk assessment tools or methodologies to review, design and implement solutions
Perform project tasks independently, and may direct the efforts of others
Participate in and/or lead the development of deliverable content that meets the needs of the client and contract
Anticipate client needs and formulate solutions to client issues
Review deliverables for accuracy and quality
Provides coaching to junior staff
Contributes to new business proposals and proposal development
Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experience
The Team
Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping Federal government initiatives today. Deloitte’s Government and Public Services practice is passionate about making an impact with lasting change. Carrying out missions in the Government and Public Services practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the Government and Public Services marketplace.
Advisory Analytics mitigates current and future risk for our Government and Public Services clients across several industries, spanning from finance and audit readiness to forensics and healthcare. With a creative and innovative approach, our Analytics team exposes our clients’ risks and provides recommendations to improve the quality of data. We collaborate closely with government agencies, accountants, IT professionals, and clients to produce analyses in support of risk consulting engagements.
Qualifications
Required:
Bachelor’s Degree in Economics, Finance, Statistics, Mathematics, Computer Science, Management Information Systems, Engineering, Business Analytics disciplines, or related area
2+ years of experience with data quality analysis, statistical analysis and/or modeling, financial or cost analysis, internal controls, and/or external/internal financial audit
Experience mining and analyzing transactional electronic data with competency in one or more of the following: SAS, SQL, SPSS, R, Python, ACP, IDEA Tableau, MATLAB, Visual Basic, Business Intelligence, Hadoop or Alteryx
Experience working independently with minimal supervision and guidance
Strong problem solving and troubleshooting skills with experience exercising mature judgment
Proven experience effectively prioritizing workload to meet deadlines and work objectives
Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Ability to obtain and maintain the required clearance for this role
Preferred:
Previous Federal Consulting and/or professional services experience
Certified in SAS, ACL, CPA, CISA, CISSP, PMP, FRM, ASA, and/or CFA
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
The Team
In this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment.
The Analytics & Cognitive team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting organizational intelligence programs and differentiated strategies to win in their chosen markets.
Analytics & Cognitive will work with our clients to:
Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based platforms
Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions
Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements
Qualifications
Bachelor's degree in Computer Science, Engineering, Mathematics or other STEM-related field
2+ years of relevant consulting or industry experience
Ability to obtain or maintain the required security clearance for this role (Clearable to TS/SCI)
Individual will work on small teams to conceptualize, design, develop, test, and harden for deployment advanced analytics, e.g. algorithms in Python, R, C++, SQL, and other tools as required by the client’s problem and environment
Must have a strong orientation to quantitative, data-driven analysis including some of the following skills: MS Excel – expert proficiency as demonstrated by advanced use of array and nested formulas and strong pivot table use; Demonstrated understanding of statistics and ability with any of the following: SAS, STATA, SPSS or Matlab
Data Visualization: Tableau; Qlikview; D3, Spotfire, Oracle BI, Cognos BI
Will likely contribute to the design and development of visualizations and other decision products tailored to the advanced analytics and the client’s decision problem; will be required to both perform analytics and communicate analytic findings and outputs
Preferred:
Prior professional services or federal consulting experience
Experience working with quantitative analysis of structured, semi-structured, and unstructured data to assess contextual and spatial/temporal relationships in the data.
Oct 02, 2018
Full-time
The Team
In this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment.
The Analytics & Cognitive team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting organizational intelligence programs and differentiated strategies to win in their chosen markets.
Analytics & Cognitive will work with our clients to:
Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based platforms
Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions
Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements
Qualifications
Bachelor's degree in Computer Science, Engineering, Mathematics or other STEM-related field
2+ years of relevant consulting or industry experience
Ability to obtain or maintain the required security clearance for this role (Clearable to TS/SCI)
Individual will work on small teams to conceptualize, design, develop, test, and harden for deployment advanced analytics, e.g. algorithms in Python, R, C++, SQL, and other tools as required by the client’s problem and environment
Must have a strong orientation to quantitative, data-driven analysis including some of the following skills: MS Excel – expert proficiency as demonstrated by advanced use of array and nested formulas and strong pivot table use; Demonstrated understanding of statistics and ability with any of the following: SAS, STATA, SPSS or Matlab
Data Visualization: Tableau; Qlikview; D3, Spotfire, Oracle BI, Cognos BI
Will likely contribute to the design and development of visualizations and other decision products tailored to the advanced analytics and the client’s decision problem; will be required to both perform analytics and communicate analytic findings and outputs
Preferred:
Prior professional services or federal consulting experience
Experience working with quantitative analysis of structured, semi-structured, and unstructured data to assess contextual and spatial/temporal relationships in the data.
Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Consumer Insight team drives value by developing a deep understanding of consumers and Guests that is leveraged to identify improvement opportunities and influence key strategies across the business.
The team is responsible for reviewing qualitative Guest data collected through in-person and Internet surveys. To streamline the data insight process, Coding Specialists will be using text analytics solutions to build queries that categorize the data automatically, or manual categorization methods. This work is done to give the voice of the Guest a quantitative value for further analysis. Reporting to the Coding Manager, each Specialist is responsible for building queries for multiple projects and types of data, with specific deadlines and deliverables.
Responsibilities
Build taxonomies using Boolean operators and regular expressions in the SAS Contextual Analysis or SAS Visual Text Analytics environment
Use contextual extraction and document classification approaches to categorizing data for automated text analytics solutions
Partner with CI Analysts to deliver insights and advise on survey programming structure and questions
Use SAS Enterprise Guide environment for extraction, transformation, and loading data (ETL)
Analyze and build queries across multiple types of data including survey verbatims, social media posts, Guest correspondence, etc.
Ensure data quality through sampling methodologies, and perform regular maintenance on existing queries as needed
Basic Qualifications
Demonstrated experience with Boolean, regular expressions, database querying, or text analytics software
Demonstrated understanding of data science, including data collection and preparation, sampling, modeling, model deployment and model assessment.
Strong grasp of English grammar, syntax, and phraseology, with the ability to construct linguistic taxonomies
Candidates should have intellectual curiosity and the ability to effectively manage multiple projects
Candidates should be self-motivated with the ability to work independently in a fast-paced, complex business environment
Computer proficiency in a Windows environment
Demonstrated problem solving, written, and verbal communication skills
Demonstrated organizational skills with attention to detail
Preferred Qualifications
Demonstrated experience with computer programming, SAS preferred
Demonstrated experience using Confirmit or similar survey software
Demonstrated experience with SPSS and Tableau
Demonstrated experience with SAS Visual Analytics
Required Education
Bachelor’s Degree or equivalent experience
Preferred Education
Bachelor’s Degree in computer science, computer engineering or other related analytics field
About Walt Disney World Resort
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business segment we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Oct 12, 2018
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Consumer Insight team drives value by developing a deep understanding of consumers and Guests that is leveraged to identify improvement opportunities and influence key strategies across the business.
The team is responsible for reviewing qualitative Guest data collected through in-person and Internet surveys. To streamline the data insight process, Coding Specialists will be using text analytics solutions to build queries that categorize the data automatically, or manual categorization methods. This work is done to give the voice of the Guest a quantitative value for further analysis. Reporting to the Coding Manager, each Specialist is responsible for building queries for multiple projects and types of data, with specific deadlines and deliverables.
Responsibilities
Build taxonomies using Boolean operators and regular expressions in the SAS Contextual Analysis or SAS Visual Text Analytics environment
Use contextual extraction and document classification approaches to categorizing data for automated text analytics solutions
Partner with CI Analysts to deliver insights and advise on survey programming structure and questions
Use SAS Enterprise Guide environment for extraction, transformation, and loading data (ETL)
Analyze and build queries across multiple types of data including survey verbatims, social media posts, Guest correspondence, etc.
Ensure data quality through sampling methodologies, and perform regular maintenance on existing queries as needed
Basic Qualifications
Demonstrated experience with Boolean, regular expressions, database querying, or text analytics software
Demonstrated understanding of data science, including data collection and preparation, sampling, modeling, model deployment and model assessment.
Strong grasp of English grammar, syntax, and phraseology, with the ability to construct linguistic taxonomies
Candidates should have intellectual curiosity and the ability to effectively manage multiple projects
Candidates should be self-motivated with the ability to work independently in a fast-paced, complex business environment
Computer proficiency in a Windows environment
Demonstrated problem solving, written, and verbal communication skills
Demonstrated organizational skills with attention to detail
Preferred Qualifications
Demonstrated experience with computer programming, SAS preferred
Demonstrated experience using Confirmit or similar survey software
Demonstrated experience with SPSS and Tableau
Demonstrated experience with SAS Visual Analytics
Required Education
Bachelor’s Degree or equivalent experience
Preferred Education
Bachelor’s Degree in computer science, computer engineering or other related analytics field
About Walt Disney World Resort
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business segment we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.
Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Consumer Insight team focuses on leveraging best practices in consumer and Guest feedback to improve experiences for all who choose Disney as a vacation destination.
The Systems Engineer must possess a passion for data, systems and innovation. He/she will play a critical role in managing systems that support internal and external partnerships to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc requests and lead system implementation efforts successfully through the Consumer Insight Technology Team. The candidate must also ensure focus on data quality by creating a structure and following processes and continually innovate against the process and tools used to do this work.
Responsibilities
Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills
Strong organizational and time management skills
Liaise with vendors and other IT personnel for problem resolution
Solid management of multiple hosting environments including public and private cloud solutions (AWS and/or Azure)
Knowledge of ETL development and relational databases such as Teradata and/or SQL Server
Drive automation to reduce the need for human intervention
Experience managing and monitoring systems and infrastructure to ensure structural integrity
Experience with virtualization and containerization
Strong scripting skills and networking knowledge
Oversee the development and installation of new hardware and software
Ensure constant availability of technical resources
Basic Qualifications
3-5 years of experience in system engineering and IT support
3-5 years of hands on previous experience developing or supporting enterprise online products and services
1 to 3 years of project or team lead experience
Solid Cloud experience, preferably in AWS and/or Azure
Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
Demonstrated understanding of object oriented programming languages such as C#, C++, Python, etc.
Experience with web application development platforms, tools and utilities
Excellent written and verbal communications, proven ability to develop and deliver
Facilitate presentations geared for Senior and Executive Management
Preferred Qualifications
Cloud certifications preferred
Experience with statistical programming languages such as SAS and R preferred
Project Management certifications preferred
Required Education
Bachelor’s degree in Information Technology, Computer Science, Software or equivalent experience
Preferred Education
Engineering, or related field (Master’s preferred)
About Disneyland Resort
When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.
About The Walt Disney Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business segment we call Disneyland Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Oct 11, 2018
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.
Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Consumer Insight team focuses on leveraging best practices in consumer and Guest feedback to improve experiences for all who choose Disney as a vacation destination.
The Systems Engineer must possess a passion for data, systems and innovation. He/she will play a critical role in managing systems that support internal and external partnerships to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc requests and lead system implementation efforts successfully through the Consumer Insight Technology Team. The candidate must also ensure focus on data quality by creating a structure and following processes and continually innovate against the process and tools used to do this work.
Responsibilities
Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills
Strong organizational and time management skills
Liaise with vendors and other IT personnel for problem resolution
Solid management of multiple hosting environments including public and private cloud solutions (AWS and/or Azure)
Knowledge of ETL development and relational databases such as Teradata and/or SQL Server
Drive automation to reduce the need for human intervention
Experience managing and monitoring systems and infrastructure to ensure structural integrity
Experience with virtualization and containerization
Strong scripting skills and networking knowledge
Oversee the development and installation of new hardware and software
Ensure constant availability of technical resources
Basic Qualifications
3-5 years of experience in system engineering and IT support
3-5 years of hands on previous experience developing or supporting enterprise online products and services
1 to 3 years of project or team lead experience
Solid Cloud experience, preferably in AWS and/or Azure
Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
Demonstrated understanding of object oriented programming languages such as C#, C++, Python, etc.
Experience with web application development platforms, tools and utilities
Excellent written and verbal communications, proven ability to develop and deliver
Facilitate presentations geared for Senior and Executive Management
Preferred Qualifications
Cloud certifications preferred
Experience with statistical programming languages such as SAS and R preferred
Project Management certifications preferred
Required Education
Bachelor’s degree in Information Technology, Computer Science, Software or equivalent experience
Preferred Education
Engineering, or related field (Master’s preferred)
About Disneyland Resort
When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.
About The Walt Disney Company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business segment we call Disneyland Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
