icrunchdata Network Armonk, NY 10504, USA
Feb 19, 2020Full-time
Job Title Business Analyst – for Policy/Claims & Billing Role : · The Business Analyst will be responsible for leading the business and functional requirements definition for Policy / Billing / Claims administration as well as downstream systems and reporting. · The business analyst will also be responsible for planning and facilitating user acceptance testing and managing business relationships. · The role requires up to 30% travel to client sites. Responsibilities: · Lead requirements definition for complex projects and multi- year initiatives. · Identify and translate business needs into clearly defined requirements, and create documentation inclusive of business use cases, process flows, data flows, traceability matrices and report mock-ups. · Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations. · Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval. · Build strong relationships within the business units and support functions to understand the business needs. · Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assist in troubleshooting and resolving issues. · Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes, and are consistent across products where possible. · Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. · Facilitate UAT execution phase and work with project manager to obtain user acceptance test signoff. · Travel as required, approximately 30%. Must Have’s: · Relevant Business analysis experience in the Commercial Property & Casualty insurance industry. · Strong technology experience with policy /billing / claims administration solutions. · Experience with prior P&C COTS product strongly preferred. · Experienced with Agile SCRUM methodology and business analysis methodologies; working knowledge of business analysis documentation standards. · Hands-on experience writing user stories is required. · Knowledge and experience leveraging both IT solutions and business process improvements. · Experience operating and interfacing with business management, including negotiation and presentation skills. · Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and the out of the box software functionality. · Excellent problem-solving and analytical skills. · Experience working with in a regulatory reporting environment, i.e. ISO Rates, Rules and Forms. Experience Requirements: · Excellent communication skills, both written and verbal. Understands communication channels and escalates appropriately. · Must be proficient with process modeling tools (e.g., Visio). Experience with other visualization tools is beneficial. · Strong initiative; able to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.Business Analyst – for Policy/Claims & Billing · Must be able to see tasks through to completion without significant guidance. · Personal time management skills and ability to meet individual and team deadlines. Education · B.A / B.S degree: · Certified Business Analyst Professional (CBAP) is a plus · Insurance Certification, i.e. CPCU a Plus Notes( if any): · Experience working at large/Tier 1 Property & Casualty insurers is desirable.