3 jobs found in Fargo

Job details: The IT Service Desk analyst will provide first line technical support to internal employees of customer. The candidate will require an aptitude for working with applications/infrastructure components to undertake analysis, diagnosis and resolution of end user incidents, which may range from straightforward to more complicated technical issues. Service desk analyst will have standard operating procedures to support majority of the incidents. Responsibilities: Act as point of contact for phone calls, emails, chat and tickets from end users regarding IT issues and queries Receiving, logging and managing calls from end users via telephone, email and chat Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA) and Operating Level Agreement (OLA) time frames, meeting or exceeding customer s requirements and expectations 1st line support and troubleshooting of IT related problems from in-house software and hardware such as Mobiles, Desktops, Laptops and Printers. Escalates unresolved tickets to Level 2 resolver groups Take ownership of user incidents/requests and follow up the status on behalf of the user and communicate progress in a timely manner To maintain a high degree of customer service for all support queries and adhere to all service management. - provided by Dice

Seeking a high level IT manager with knowledge of LINUX Computing systems and servers. You will assist with upgrading or selecting a new production and accounting system as well as be a part of senior leadership decisions and meetings.

As a Full Stack Software Engineer with BNG Team and ConnectBooster, you will be responsible for building responsive and elegant web applications for the FinTech industry. You will be involved in enhancing our ConnectBooster application, ensuring thousands of organizations can easily solve complex billing challenges on a daily basis. At ConnectBooster, you will work on a true cloud-based project that publishes code frequently. From small team discussions, design and code reviews, developing in a modern web stack, eating donuts, refactoring, troubleshooting and improving, you will be fully involved in the development of the product … and have fun along the way What You Will Be Doing Build and support large, complex web applications Optimize for performance and scalability Participate in design and code review Collaborate with your peers to bring new applications and features to market quickly and effectively What We Want From You BS in Computer Science, Web Development, or comparable experience 5 years of professional experience in software or web development Working knowledge of Typescript/JavaScript frameworks (AngularJS, Angular, React, etc.) Experience in working with C# and .Net (We utilize both .Net and .Net Core) Knowledgable with Cloud-First design philosophies. Experience with source code control tools such as Git Willingness to work in an Agile environment on a hosted product with frequent releases Strong written and verbal communication skills Enthusiasm to learn rapidly, work in a dynamic cross-functional team, and collaborate to create amazing products that delight customers