15 jobs found in Harrisburg

Role: Network Operator with Help desk Analyst Client: The state of PA- PennDOT Location: Harrisburg, PA 1 year contract with possible extension Face to face interview is required The PM Network Operator will provide first-line technical support to employees and business partners calling the Infrastructure and Economic Development (IED) Delivery Center s IT Service Desk outside of regular business hours. Per the agency the work schedule is- The work schedule is every other Sat. & Sun. 5:30 AM 5:30 PM. Wed. & Thurs. 5:30 PM 5:30 AM. Is this understood? Actively monitors the status of the IED network and attached assets using established tools and promptly initiates appropriate actions. Acts as the primary information technology contact for all IED employees and business partners outside of regular business hours. Issues network status updates using established procedures. Ability to follow directions, especially when using established run books, documentation, and delivery center standard operating procedures. Participates in account administration, including password resets, restores, and account moves via established Enterprise systems and operating procedures. Assists the daytime network operators with outstanding tasks. Updates network operator documentation and run books. Participates in disaster recovery. Completes assigned tasks Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution. Experience with incident management, call tracking, and ticketing software. Basic Active Directory experience. Strong knowledge of Microsoft-based products with an emphasis on Windows 10 and the Office 365 Suite. Preferred 2 years previous systems administrator, help desk, and/or call center experience - provided by Dice

Ref ID: 03720-0011188623 Classification: Help Desk Analyst I Compensation: DOE If you're looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Harrisburg, Pennsylvania area. If you are interested in this position, please send your resume to [Click Here to Email Your Resumé] Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups - Experience in user administration and bug fixing in a client server environment - Understanding of basic networking concepts - Prior experience with IT support ticketing systems - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Solid understanding of Active Directory - Background in installing and configuring operating systems, networked and local printers, and business applications For consideration, please send your resume to [Click Here to Email Your Resumé] Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. © 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

SUMMARY ANSYS provides the leading multi-physics portfolio in the industry and extending ANSYS simulation tools to now leverage the limitless high-performance compute becoming available in the public and hybrid clouds is a truly exciting opportunity. Simulation (along with AI) is one of the two most compute hungry workloads, and recent studies show that the massive simulation demands being created by new applications like autonomous driving, digital twins, and 5G have already resulted in more high performance compute hours in the cloud in 2019 than all the previous years combined. Being part of this very passionate cloud team at ANSYS provides a unique opportunity to participate in the future of simulation in the cloud, including defining new business models, working closely with our cloud and industry partners, and creating new applications that combine simulation with AI and analytics. This role will lead the product management and business development function for the ANSYS Cloud and Hybrid product portfolios. We are looking for a talented, passionate and experienced Product Manager (PM) to drive product features and grow the business in a fast-paced, agile environment. The PM should be hands-on, as well as have the ability to lead a small and energetic team of other PMs. The PM should also be able to drive the product strategy of cloud simulation in high growth areas like autonomous and digital twin by working with ANSYS industry partners and cloud service providers. The PM will make sure to offer our customers a best-in-class and innovative ANSYS Cloud offering considering the cloud-specifics such as data privacy, performance, security, seamless workflow and operations. The PM participates in the entire product lifecycle, working across development business units, sales, marketing and sales enablement functions, including supporting the creation of any collateral that is needed for these activities. The position requires a strong presence at industry and partner events. RESPONSIBILITIES Works with customers, partners, and other development Business Units to define product specifications and requirements for cloud-based simulation workflows As the hands-on technical domain expert, evaluates and prioritizes requests for product changes, enhancements, new product features and design flows Adept at project management, brings a keen eye for attention to detail and overall user experience, participates in the entire development cycle of the product, working closely with the development, UX, testing, and documentation teams on execution Works with ISV partners and cloud service providers to grow the usage of simulation in the cloud in areas like autonomous and digital twins Works closely with pre-sales and support teams to ensure successful evaluation and adoption of our products while keeping an eye for continuous improvements Ensure cloud-specific requirements to meet customer expectations when working on the cloud (performance, security, privacy, SOC2 compliance) as well as to work with cloud providers to get the good exposure at customers and the right deployment Evangelizes the cloud benefits for customers to our sales force Anticipates the market trends that would enable the cloud: IoT, vertical apps, AV Keeps a keen eye on competitive products and strategies. Proactively highlights and addresses any technical gaps. Assists marketing with technical white papers, application notes, conference/journal proceedings, product positioning presentations, and webinars Evangelizes the solution internally and externally; Maintains close relationships with customers to remain aware of customer needs and perspectives Trains and motivates the sales teams regarding market opportunities and to present the value provided by cloud-based products MINIMUM QUALIFICATIONS Bachelor's degree in science or engineering 5 years of experience in leading product management of cloud-based products, preferably offered as SaaS 10 years of experience in a Product Management role, preferably in software companies Proven experience leading software product management projects with focus on cloud delivery and cloud business models. Demonstrated technical acumen and project planning skills Excellent communication and interpersonal skills This position requires a moderate amount of travel PREFERRED QUALIFICATIONS Master's Degree preferred Working knowledge of CAE software preferred 5 years of successful work experience with launching and expanding a cloud offering preferably in a scientific context Experience with Microsoft Azure or Amazon Web Services a plus. CULTURE AND VALUES Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company: Customer focus Results and Accountability Innovation Transparency and Integrity Mastery Inclusiveness Sense of urgency Collaboration and Teamwork ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity. LI SP

Information Security Analyst – Excellent Opportunity to Support the Commonwealth of Pennsylvania Become a member of a growing team of Information Technology professionals making an impact and providing solutions throughout central Pennsylvania – Join the Domino Tech Team The Position: - Position Reference DTI-888 - Position is located in the Harrisburg, PA area - Participates in all aspects of the security life-cycle including planning, specifications, designs, deployments, integrations, operations, support, testing, development of procedures and compliance reporting. - Recommends and implements access control solutions and procedures to protect systems and data. - Documents exceptions and ensures proper escalation and/or follow-up. - Develops, tests, implements and maintains proper security and authorization roles/profiles and configuration settings for enterprise applications. - Participates in user access reviews, segregation of duties analysis and vulnerability assessments for sensitive application objects, transactions and data. - Revises and/or resolves access issues/roles quickly and effectively to accommodate the changing needs of the business. - Records all projects and activities in the department s service management tracking system. - Performs system documentation testing and other administrative tasks as assigned. - Participates in user access reviews, segregation of duties analysis and vulnerability assessments. - Revises and/or resolves access issues/roles quickly and effectively to accommodate the changing needs of the business. - Works closely with various end users, departments and other technical staff relating to enterprise application security. - Participates in meetings, committees, planning groups, trainings and/or seminars. - Develops, prepares and analyzes reports. - Researches and maintains a thorough understanding of the latest security standards, systems, products, practices and protocols. - Uses situational awareness to anticipate and prevent accidents. - Performs related duties as assigned. Preferred Skills and Experience: - 4 years of experience in information security, or equivalent combination of education and/or experience - Experience working with SailPoint The Perks: - Excellent Market Salary - Competitive Benefit Packages Incl. Medical Ins, Term Life Ins, Retirement Plan, Flexible Spend Accts - Paid Holidays and Vacation - Positive Work-Life Balance Interested? Please send us a current resume in Word format to jobsdominotech.net (reference position DTI-888) and a member of our team will contact you to discuss your career goals and how we may be able to assist you in attaining them The Company: The mission of Domino Technologies is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, Domino Technologies has built a solid record of performance working with clients in the private sector and government. Domino Technologies, Inc. is a Tier-1 vendor for the PA Information Technology Staff Augmentation contract and major IT vendors. ‘Top 50 Fastest Growing Company Award’ from Central Penn Business Journal. Domino Technologies, Inc. is an equal opportunity employer.

Our Client is looking for a PathNet Implementation Consultants for a Cerner Millennium implementation. This is an Analyst/Builder position; the ideal candidate will be an expert in PathNet, opportunities in Blood Bank, Gen Lab, Micro, and HLA The ideal candidate will be expected to understand the functionally of the Cerner product and assist the customer in making decisions around the design of the solution. DCW Prep and Build Workflow Analysis Testing Ability to run and lead design sessions with the client Will handle mapping of RLNs for acute care and ambulatory orders Handle unit testing for all areas from order entry through billing Handle hematology analyzer calibration and validation Qualifications: Strong Cerner PathNet background, at least 5-10 years of experience, with at least 1 full PathNet implementation Clinical PathNet lab background or med tech lab background preferred Strong PathNet testing and integration capabilities Travel onsite to client site Proven/demonstrated project management skills Proven ability to independently manage multiple simultaneous projects Proficiency with issues identification and escalation to sr. management (Customer or e4) to gain needed support or resolution Managing defined timelines to meet project deadlines Capable of working alone or within a defined team Aptitude to deal with ambiguity

HR Analyst - II (Associate) Qualifications: 3 years Experience: The Client's HR Policy & Benefit Expert Services Analyst will provide support to US customers, resolve escalated policy and benefit related inquiries by telephone or email with a strong focus on customer care and satisfaction. Customers may include employees, retirees, surviving spouses, HR generalists, and managers. They may generate escalated inquiries related to benefits offerings, compensation and other benefit related policies, procedures, leaves of absence, separations, and new hires. More specifically, primary activities include, but are not limited to: Act as a functional area subject matter expert for policy and benefit questions and ensure an excellent customer experience. Respond to complex escalated inquiries via email or phone that a Call Center Analyst cannot resolve on the initial contact. Fully utilize HR case management and knowledge management system to obtain resolutions and document/track cases. Research and analyze data and information, navigate multiple systems, resources and tools to investigate and provide accurate answers. Partner effectively with other HR teams including Legal and Centers of Excellence to resolve complex issues. Apply appropriate knowledge and judgment when non-scripted answers are required. Cross train in more than one specialty function to ensure back-up support for other team members. Participate in testing of new and enhanced HR applications and Tools. Partner proactively with Call Center Analysts to provide guidance and coaching. Identify when additional training or knowledge is needed to prevent escalations. Recommend changes or updates to call center software solutions and HR Portal content to enable better employee and manager self-service support. Follow standard procedures and practices, Service Level Agreements, Standard Operating Procedures, and meet or exceed operational goals. Participate on special assignments or teams as assigned. Education Requirement: Bachelors Degree Required Workday and ADP a must Strong Analytical skills Advanced Excel- Pivot tables, V look up, merge function Responsibilities: At least 3 years HR Benefit related work experience, e.g. HR generalist, HR Benefit Operations, or HR call center. Excellent applied judgment and professionalism. Exceptional oral and verbal communication skills. Preferred Experience and Skills: High degree of integrity and personal ethics in implementing corporate policies and procedures. Effective team player with collaborative focus. Ability to work in a fast-paced, dynamic environment with ongoing technology and process changes. Ability to demonstrate flexibility and adjusting to new ways of working. Ability to work independently and coordinate with key partner groups. Experis is an Equal Opportunity Employer (EOE/AA)

PHEAA is seeking a Manager of Cybersecurity Engineering to join our team. This position directs all the activities of the Cybersecurity Engineering team including definition and implementation of agency cybersecurity strategy, controls, performance of penetration and vulnerability assessments, and identification of necessary security technology. This role oversees design and provides architectural input on new cybersecurity security related projects and provides guidance to a staff of highly technical cybersecurity engineers and process owners. Responsible for assessing and reporting to the Vice President Enterprise Security on the security posture and compliance to agency security frameworks of all systems attached to PHEAA infrastructure. This role applies communication and problem-solving skills, and knowledge of best practices to guide the team on issues related to network, device, and monitoring techniques. Shift: Monday-Friday, 8:00 am - 5:00 pm Salary: Commensurate with Experience Job Responsibilities Staff and Project Management Oversee cybersecurity technology research and analysis, develop business case, and facilitate product/technology selection and acquisition. Manage and mentor a team of cybersecurity engineers in a full range of cybersecurity engineering projects that includes all technical and administrative aspects of successful project delivery. Cybersecurity Engineering Recommend, implement, and continually report on a management approved agency cybersecurity strategy aligned with industry best practices, frameworks, regulations, and client contractual obligations. Lead agency "red team" exercises, penetration testing, vulnerability assessment, and risk identification efforts. Lead Computer Security Incident Response and Containment (CSIRC) efforts, including direct input to the incident response and breach processes. Strategic Agility Assist Enterprise Security Architect by providing security architectural guidance, promoting and articulating security vision, and recommending design approaches based on industry best practices to application and infrastructure teams. Communication Effectively communicate as a subject matter expert in a professional manner including technical review of contracts and proposals, and support internal and external audit efforts. Oversee documentation and communication of cybersecurity engineering related initiatives and procedures. Maintain knowledge of current security industry best practices and technologies and represent the Enterprise Security Office on agency risk, compliance, audit, incident management, governance, or other committees requiring Enterprise Security input or approval as directed by the VP, Enterprise Security. Required Skills Minimum qualifications: Bachelor's degree and 10 plus years of information technology experience with a minimum of seven years current experience and knowledge in cybersecurity. Minimum three years of relevant hands-on technical supervisory experience and demonstrated leadership capabilities and/or any combination of training, experience, and/or skills. Advanced understanding of computers, networks and the internet, including network and application protocols, access control, operating system security, encryption, standards and information security trends and potential threats, common exploits, application weaknesses, and their potential effect on the information technology assets. Demonstrated ability to work with a high degree of independence, yet also maintain professional and effective working relationships with team members, vendors, auditors and examiners. Strong sense of customer service, attention to detail and desire for organization. Proven project management skill delivering complex initiatives, working with numerous technical teams and a broad client base, while meeting quality and time expectations. Proven ability to coach and mentor others. Demonstrated experience working in hybrid computing environments with a combination of premise, and cloud based computing. Specific experience with AWS or Azure preferred. Certification in Information Security Management (CISM) or Information Systems Security Professional (CISSP) or demonstrated current knowledge and experience with a willingness and ability to obtain certification within one year. Knowledge of industry standard security frameworks (NIST, CIS, ISO) is preferred. Preferred qualifications: Working knowledge of Financial industry environments strongly preferred and preference for degrees in one of the following fields: Computer Science, Computer Engineering, or Security and Risk Analysis. This position will support a federal government contract. Applicants must be able to obtain Public Trust security clearance as required of federal government contractors to include a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. For this level of clearance, the federal government requires applicants to possess U.S. citizenship. - provided by Dice

Description If you're a PC Technician with the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues, Robert Half Technology has a job opening for you. This role may be for you if you are a self-starter and a problem solver who enjoys working in a positive, dynamic environment. The PC Technician Role is a short-term temporary opportunity and will be located in the Harrisburg, PA area. Your responsibilities - Comply with company quality standards to ensure sound electronic data records - Take down, box and ship equipment that is outdated - Document all daily data communication transactions, issues and solutions or installations - Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments - Keep track of equipment and collaborate on possible purchases - Manage and carry out a variety of technology implementation projects - Collaborate to test functionality and provide end user support - Take down, pack, transport and set up/install on site - Coordinate repairs with the appropriate vendors - Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix - Provide frequent and effective communication with ticket submitters - Install printers, troubleshoot and handle repairs - Image and set up new computers Requirements - Attention to detail and ability to follow standard procedures is a requirement - An understanding of networking such as switching and routing is preferred - A certification in CompTIA A is mandatory - Ability to multitask and meet deadlines - Excellent problem-solving skills - 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN - Show the ability to adapt and learn new techniques and skill sets when required - Solid understanding of Microsoft - Microsoft Windows experience Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use . - provided by Dice

Onsite interview mandatory.Duties & Responsibilities Develop functional specifications for the developers utilizing user requirements, wireframes and an understanding of the data model. Review use cases, functional specifications and wireframes and provide feedback to improve usability, consistency and maintainability. Work closely with team leaders, developers and QA. Support the team by following up on issues that come out of development and testing. Participate in project team meetings such as user requirements sessions, mid-development demos and development kickoff meetings. Provide support to end users during acceptance testing and after production go-live Execute manual test scripts and ad hoc tests as needed Maintain and monitor tasks and defects in team collaboration software Escalate issues when appropriate QualificationsExperience/Education Required Minimum 5 years of experience in similar IT role(s) Strong verbal and written communication skills The ability to take direction as well as make recommendations for improvement Experience working directly with end users Exposure to a variety of formats for capturing user requirements and processes (ex: use cases, user stories, functional specifications) Level of comfort with leading/co-leading meetings Experience creating, reviewing, and executing testing plans and manual test scripts Experience tracking tasks and defects in team collaboration software like Azure Dev Ops/VSTS or JIRA. Exposure to automated testing tools (unit, regression, and/or stress/performance) is a plus - provided by Dice

RESPONSIBILITIES: Kforce has a client in search of a Cyber Security Specialist in Mechanicsburg, Pennsylvania (PA). Essential Functions: Under general supervision, operate all aspects of Information Systems (IS), data availability, integrity, authentication, confidentiality, and non-repudiation Implement and monitor security measures for communication systems, networks, and provide advice that systems and personnel adhere to established security standards and Governmental requirements for security on these systems Develop and execute Government approved security policies, plans, and procedures; Implement data network security measures; Operate Network Intrusion Detection and Forensics; Handle IS security incidents; Support COOP/DR plans, and perform certification of IS and networks Operate Electronic Key Management System, other information security duties, and Public Key Infrastructure (PKI) Operate Host Based Security System (HBSS), firewalls, Intrusion Prevention Systems, Intrusion Detection Systems, other point of presence security tools, Virtual Private Networks (VPNs), and related security operations REQUIREMENTS: High School diploma or GED Four to nine (4-9) years of related experience Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Our Government client is looking for an experienced Software Test Analyst on a renewable 12 months contract role in Harrisburg, PA. Position Software Test Analyst The position will maintain the role of tester and be required to develop user acceptance test scripts which may include, but are not limited to, RSS, web/internet POS, harvest reporting, IVR systems and full regression testing within an Agile testing environment. The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Develop, update, maintain and execute test plans, standards, procedures, test scripts and use case scenarios for user acceptance. Assist in the planning, creation, and control of the test environments. Anticipate, identify and resolve testing process questions. Record, verify, log and document testing results. Track relevant issues, risks, and action items utilizing Microsoft tracking tools. Define and utilize success, entry and exit criteria for testing. Work towards departmental and project deadlines. Draft & present recommendations and reports to communicate testing results and recommendations, including issue, risk, impact and contingency plans, for approval to team leads, department heads or managers. Participate in meetings with department heads, managers, leads or vendors to communicate status, results/recommendations, garner cooperation, resolve problems or implement a mitigation/action plan. Additional collateral duties such as maintain requirement traceability matrix, provide oversite to supplemental testers, assist with related implementation tasks as required, participate in analyzing and evaluating requirements, data mapping and confirmation of migration and testing results as they relate to functional specifications. Required/Desired Skills 4-year college degree or equivalent technical study Required 3 years of Application development testing Required 2 years of Creating test scripts and use case scenarios for user acceptance experience Required 2 years of Ability to complete tasks within established timeline experience Required 2 years of experience with Strong written and spoken communication skills Required 2 years of Capability of working well independently and in a cross-platform team environment experience Required 2 years of Proficiency with Microsoft Word/Excel Required 2 years of experience with in fast paced, challenging environment Required 2 years of Familiarity with testing in an Agile environment Required 1 years of Microsoft TFS or similar tool experience Required 1 year of Familiarity with testing in an Agile environment is Highly desired 1 years of Performing business analysis as a primary or collateral duty experience Highly desired 1 years of Validating data mapping requirements experience Highly desired 1 year of Familiarity with data migration strategies Desired 1 years of Familiarity with Microsoft Office 365 Desired 1 years of Prior Commonwealth experience Desired 1 years of Prior experience with core agency functions Desired About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance - THE VECTOR WAY Celebrating 25 years of service - provided by Dice

Description If you're looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Harrisburg, Pennsylvania area. If you are interested in this position, please send your resume to tina.huynhrht.com Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements - Experience in user administration and bug fixing in a client server environment - Understanding of basic networking concepts - Prior experience with IT support ticketing systems - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Solid understanding of Active Directory - Background in installing and configuring operating systems, networked and local printers, and business applications For consideration, please send your resume to tina.huynhrht.com Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use . - provided by Dice

The Senior Business Process Analyst is responsible for analyzing the most complex current business processes (manual and system assisted) of areas determined through prioritization from business areas and/or the Office of Enterprise Architecture. . This position will research and analyze business processes and workflows with the objective to understand the objectives, document all activities, identify improvements or design new processes. The Sr BPA will document the process impacts and updates needed for areas requested through collaboration with the business unit(s), Business Analysts (BA), Requirements Analysts, User Experience (UX) designers, and Architects. The Senior Business Process Analyst works on complex projects independently. Shift: Monday-Friday, 8:00 am - 5:00 pm Salary: Commensurate with Experience Job Responsibilities Business Process Research Work independently to research the complex business/technical activities, processes and requirements to support process improvement or technology implementation projects. Conduct interview key stakeholders, internal staff, end users, and customer focus groups to gain knowledge about the process, understand the process objectives, regulatory guidelines, performance of the process and ensure the process is documented following the standards set by the Office of Enterprise Architecture Conduct effective reviews of documented processes with the process stakeholders to ensure the accuracy of the information and quality of deliverables. Business Process Analysis Work independently to analyze research results to identify potential solutions that will support the Agency Enterprise Strategic Objectives (ESO). Collaborate with the business process stakeholders, to analyze the results of research investigate options for improving process designs and identify technical and non-technical changes to achieve the ESO. Using approved methods and appropriate modeling tools, develop and maintain applicable artifacts that capture results of the research and analysis. Ensure that artifacts are distributed, reviewed, validated and stored in the appropriate reference repositories. Support the Business Analysts in the development of Business Requirement as a subject matter expertise (SME) on process functions and features. Conducts peer reviews of documentation to ensure adherence to established standards for format and content. Project Management Determine time estimates for scheduling tasks required for business processes analysis and design. Lead teams to elicit requirements, design processes, develop and validate documentation, Manage Business Process Analysis portion of projects and meetings. Analyze and establishes the scope for the area of analysis, working with business sponsors to clarify the level and complexity of the business analysis effort needed. Knowledge Management Capture, develop, and use tacit knowledge and documentation of Agency processes and share the information. Assist with coaching/mentoring and transferring technical knowledge to other Business Process Analyst staff. Assist with coaching other Business Process Analyst staff on the Business Process Modeling methodology and procedures. May participate in industry specific user groups. Required to stay current on industry specific knowledge. Other duties as assigned. Required Skills Minimum Qualifications: Bachelor's degree in computer science with four plus years of relevant experience or equivalent combination of skills, knowledge and ability. Ability to investigate and analyze information and to draw conclusions. Possess highly skilled interviewing techniques. Selects the appropriate elicitation technique to efficiently identify critical requirements by asking the right questions through the use of interviewing. Experienced at conducting modeling sessions to analyze complex requirements or design issues. Ability to create logical business and technical documentation using a working knowledge of standard business process modeling tools (i.e., Microsoft Visio), and the Unified Modeling Language (UML) and Business Process Modeling Notation (BPMN). Possess and apply a comprehensive knowledge of principles, practices and procedures to the completion of complex and difficult assignments or projects for assigned business processes. Ability to lead teams and motivate individuals. Ability to work effectively in a team environment using strong interpersonal skills to effectively collaborate with diverse audiences at all levels both internally and externally. Working knowledge of legacy systems and web development technology and its capabilities. Preferred Qualifications : Bachelor's degree in computer science and four years of process design experience with a background in financial services and/or student loan industry. - provided by Dice

PHEAA is seeking a Software Engineer to join their team. This role performs application administration, database administration and upgrade support for PHEAA's various enterprise commercial software. The initial responsibilities will be working with PHEAAs Peoplesoft Financial and HCM (Human Capital Management) software and Verint CRM (Customer Resource Management) software. Shift: Monday-Friday, 8:00 am - 5:00 pm Salary: Commensurate with Experience Job Responsibilities Application Administration Participate in the planning and coordination of software installations, patches, hot fixes, and maintenance for complex Linux and/or Windows based Third party applications. Work with vendors, system administrators, developers and other departments within PHEAA to support and complete a variety of tasks (e.g. design system configurations, correct system problems etc.) across various test and production systems. Integrate commercial systems with internal systems. Enforce the National Institute of Standards and Technology (NIST) controls for standardized secure installation and maintenance of computer software and hardware. Work with various proprietary administration tools to handle database modifications and application configurations. Promote software customizations through the various test, quality assurance and production systems. Database Administration Create and schedule database maintenance scripts for PHEAA's commercial software (e.g. backup/recovery, reorgs, and run stats for DB2 and SQL Server). Continual support for PHEAA's disaster recovery plan. Support IBM DB2 LUW, and SQL Server database structures. Monitor database performance and use the information to improve the system. Research Work with Linux and Windows administrators, middleware, and other IT professionals to trouble shoot system problems, and provide performance tuning and capacity planning. Extensive research (e.g. trouble shoot issues, monitor vendors for releases of maintenance, service packs, and upgrades, remain current on new technology) using internet, vendors, and coworkers. Use system logs and various performance tools to debug applications, database corruption, and database performance issues. Provide weekly status updates, time reporting, and participate in team meetings. Responsible for documentation, tracking, controlling, & prioritizing open projects. Other duties as assigned. Required Skills Bachelor degree in IT related field and two to four years of experience in an application administration role or an equivalent combination of experience and training/certification. Effective communication skills necessary to make yourself understood when speaking about complex technical subjects. Experience working with Microsoft SQL Server DBMS. Solid knowledge and concepts of purchased commercial systems - maintenance, upgrades and customizations. Understand client/server and web architectures. Understand concepts, characteristics, and capabilities of information technology hardware, software and networks. Solid documentation skills. Comfortable working in the Linux operating system Proficiency reading and understanding various shell scripting languages Experience debugging with Java logs Physical Requirements - This position requires participation in a 24x7x365 on-call rotation. The frequency of the rotation depends on the number of members in the team. On-call requires carrying a cell-phone and responding to calls within the agreed upon timeframe set within PHEAA's standards. Internet connectivity from home is required as part of the on-call rotation. If selected for a position, following a conditional job offer, all candidates for employment must be able to pass a criminal background check which are not an automatic bar to employment, a student loan check where all loans must be in good standing, and provide proof of education. Candidates for this position would need to obtain the Public Trust security clearance. For this level of clearance, the federal government has a requirement that all applicants possess U.S. citizenship. Preferred experience qualifications: PeopleSoft HCM, PeopleSoft Fin, PeopleTools, Verint CRM Familiar with Weblogic, PHIRE, SVN, SoapUI, Splunk - provided by Dice

The Developer is responsible for using approved programming languages, operating systems and source code to create, enhance, and maintain application solutions that meet the identified functional and non-functional business requirements. Mapped to project teams in Grow/ Transform, Run/ Production Support, and Commercial-off-the-Shelf (COTS), this role will code, analyze, document, configure, unit test, maintain and support applications. Java Specific Skills  Java/Java EE  Hibernate  Spring Framework  Model View Controller (MVC) Framework(s)  Distributed Java technologies like Message-Driven Bean (MDB) and Enterprise JavaBeans (EJB)  Eclipse and Eclipse based tools, such as Rational Software Architect (RSA)  Apache Maven  Hyper Text Markup Language (HTML)  JavaScript  Cascading Style Sheets (CSS) PRIMARY DUTIES AND RESPONSIBILITIES Development  Code/build application solutions from specifications provided by Requirements Analysts and Application Integration Architect.  Develop and execute unit tests and functional test coverage for assigned coding changes to ensure code quality.  Perform testing of application software modifications utilizing various programming platforms and productivity tools and review results for accuracy.  Perform coding and testing in multiple systems and/or processes.  Follow processes and procedures to ensure the quality of technical solutions.  Lead and/or provide assistance with presentations in code reviews.  Participate in broader technical reviews used to detect defects in requirements, design, code, test cases, or other project artifacts.  Perform documentation of all code changes.  Support Senior Developers in compiling detailed activity task management including recording work effort and providing estimates of time to complete tasks.  Support Senior Developers in the design and development of proof of concept and prototype application environments.  Develop and maintain code repositories according to established version management approaches and methods as defined.  Follow code construction fundamentals for coding practices, guideline for use of data, control-related concepts, and error-detection practices  Assist in identification and evaluation of risks; participate in mitigation and control activities.  Provide on-call support in support of systems and applications in production.  Perform production support activities including incident and problem management, code corrections, upgrades and patches. EDUCATION AND EXPERIENCE  Minimum Qualification: Bachelor's Degree in Information Technology/MIS, Engineering, or related field and three plus years of programing experience or the equivalent combination of skills, experience, and certification with experience. Developer Page 2 of 2 06/29/2018  Software Development Tools and Programming Languages  Software development principles, practices and concepts  Object Oriented (OO) concepts and how they apply to design, architecture and application development  Uniform Modeling Language (UML) for system design  Relational Database Management Systems; DB2 and SQL Server  Extensible Markup Language (XML) / Extensible Stylesheet Langue (XSLT)  Service Oriented Architectures (SOA) and Web services (REST, SOAP)  IBM WebSphere Application Server  IBM MQ Series  Web Security (keys, certificates, trusts, etc.)  Source code management tools (Subversion)  Experience with programming languages.  Experience with Application Programming Interface (API) Management, and Java Enterprise Edition (Java EE).  Understanding of system behaviors and functionality.  Experience designing, building and supporting high-performing Java EE applications.  Demonstrated experience developing mainframe applications.  Experience with implementing Web Services.  Experience with Software Development Life Cycle (SDLC) methodologies and tools.  Knowledge of software engineering, design, and testing.  Experience with Structured Query Language (SQL)  Experience with relational and Not Only SQL (NOSQL) databases. ESSENTIAL DUTIES AND RESPONSIBILITIES PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT  May provide 24/7 support as needed