icrunchdata Network
Key West, FL 33040, USA
Travel Required: 10-25%Requisition Type: Regular Service Desk Analyst Key West, FL Secret level US Security Clearance is required We have a need for someone that is good at understanding issues that occur with computers, networks, servers etc. Troubleshooting is a key component of this role. Having a sense of urgency is key. Due to frequent customer interaction, good presentation and polished communication skills are key. Collect and analyze complex information from system users and formulates the scope, objectives and create troubleshooting solutions for systems needs with limited supervision. Conducts advanced form design and layout activities with limited guidance from manager. Performs preparation of systems specifications. Under limited supervision, prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of systems. Applies practical knowledge of job area typically obtained through advanced...