icrunchdata Network Marietta, GA, USA
Dec 07, 2019Full-time
At WellStar, we all share common goals. That s what makes us so successful and such an integral part of our communities. We want the same things, fo our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare. Responsibilities The Executive Director Information Technology for Service Management and Delivery reports to the VP, Information Technology and leads teams that deliver Service Desk, IT Service Management, Field Services, and Mobile Services. This leader develops near-term tactical plans and a strategic, longer-range roadmap to increase automation, improve efficiency and service quality, and reduce overall cost of ownership. This individual establishes measurable goals, objectives and operating procedures for the management and delivery of Enterprise IT services. The Executive Director supports the strategic business plans, applications, and all related matters for computerized information technology for departments and facilities. This leader manages customer deliverables and expectations as they relate to day-to-day support and operations. The Executive Director designs, implements, and maintains the organization's service management, service desk, mobile, and field service operations to include a framework for relevant information system development, maintenance, and enhancement efforts. Understands user and process requirements and ensure those requirements can be achieved through high quality deliverables. Works closely with system administrators and engineers to develop road maps for applications, align development plans, and to ensure effective integration among information systems and IT operations. Monitors technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements. Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions. Qualifications Required Minimum Education: Bachelor s degree required. Master s degre preferred Required Minimum License/Certifications: N/A Required Minimum Experience: A minimum of fifteen (15) years of experience in applied areas of healthcare and/or Information Technology. A minimum of ten (10) years experience in a supervisory or managerial role. Experience implementing complex and integrated information systems. Technical foundation required. Required Minimum Skills: Excellent Project Management skills including practical usage of Mircosoft Project, knowledge of Basic Network, Telecommunication, and field service Operations, Virtual Application delivery (including operating systems, utilities, MicroSoft Office Products, etc). Strong communication, presentation and customer relation skills. Must have the ability to influence others to work collaboratively to achieve results. Able to understand and relate to the interdependencies/impact of Information Systems on the operation of the WellStar Health System. Experience driving organizational change. Demonstrated ability to work cross functionality in a leadership capacity within large complex organizations. Knowledge of HIPAA Security Rule, PCI DSS, NIST, and ISO 27000 1/2. Taking responsibility for outcomes and producing results as promised. A strong sense and the confidence and self-assurance to handle a variety of challenges. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the 100 Best Companies to Work For . Step up to yo potential. Find out more and apply today. WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.