Employee Perks Why You Will Love Being Part of the Navy Federal Team: Competitive compensation with opportunities for annual raises, promotions, and bonus potential Best-in-Class Benefits (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options) On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses Consistently Awarded Top Workplace Nationally recognized training department by TRAINING Magazine An employee-focused, diverse, and service-oriented workplace environment Basic Purpose Description Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision. Responsibilities: • Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations • Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets • Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions • Research and evaluate opportunities related to process flow variance deficiencies • Develop and implement processes and procedures to ensure correct recording of actual labor • Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance • Leverage best practices gained through process improvement activities to other activities which would benefit from implementation • Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output • Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements • Ensure the implementation of new and enhanced processes • Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures • Identify and assess business strategies and opportunities; develop appropriate analytical approaches • Full life-cycle project management – Moderate scope • Establish and lead project teams • Develop project plan/scope/schedule/cost/communications • Procure and/or manage resources/timelines/deadlines/quality • Risk, Issue and Change management • Ensure successful project implementation • Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls – Moderate scope • Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements – Experienced • Perform other duties as assigned Qualifications: • Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience • Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience • Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience • Working knowledge of process mapping/modeling and business process reengineering • Experience in leading teams in business process improvement initiatives • Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation • Experience in leading teams in business process improvement initiatives • Effective skill communicating with all levels within an organization • Effective skill exercising initiative and using good judgment to make sound decisions • Effective research, analytical, and problem solving skills • Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools • Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives • Working knowledge of market trends, business strategies and technology and their interrelationships • Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships • Experience in working effectively with diverse internal and external contacts • Effective analytical/quantitative, reconciliation and deductive reasoning skills • Advanced verbal and written communication skills Hours : Monday - Friday, 8:00AM - 4:30PM Location : 5550 Heritage Oaks Drive Pensacola, FL 32526 Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Nov 16, 2019
Full-time
Employee Perks Why You Will Love Being Part of the Navy Federal Team: Competitive compensation with opportunities for annual raises, promotions, and bonus potential Best-in-Class Benefits (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options) On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses Consistently Awarded Top Workplace Nationally recognized training department by TRAINING Magazine An employee-focused, diverse, and service-oriented workplace environment Basic Purpose Description Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision. Responsibilities: • Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations • Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets • Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions • Research and evaluate opportunities related to process flow variance deficiencies • Develop and implement processes and procedures to ensure correct recording of actual labor • Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance • Leverage best practices gained through process improvement activities to other activities which would benefit from implementation • Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output • Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements • Ensure the implementation of new and enhanced processes • Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures • Identify and assess business strategies and opportunities; develop appropriate analytical approaches • Full life-cycle project management – Moderate scope • Establish and lead project teams • Develop project plan/scope/schedule/cost/communications • Procure and/or manage resources/timelines/deadlines/quality • Risk, Issue and Change management • Ensure successful project implementation • Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls – Moderate scope • Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements – Experienced • Perform other duties as assigned Qualifications: • Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience • Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience • Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience • Working knowledge of process mapping/modeling and business process reengineering • Experience in leading teams in business process improvement initiatives • Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation • Experience in leading teams in business process improvement initiatives • Effective skill communicating with all levels within an organization • Effective skill exercising initiative and using good judgment to make sound decisions • Effective research, analytical, and problem solving skills • Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools • Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives • Working knowledge of market trends, business strategies and technology and their interrelationships • Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships • Experience in working effectively with diverse internal and external contacts • Effective analytical/quantitative, reconciliation and deductive reasoning skills • Advanced verbal and written communication skills Hours : Monday - Friday, 8:00AM - 4:30PM Location : 5550 Heritage Oaks Drive Pensacola, FL 32526 Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Joining the Cybersecurity and Infrastructure Security Agency (CISA) means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security. Within CISA, the Cybersecurity Division leads cybersecurity efforts for CISA as the Nation's flagship civilian cyber defense organization. The division collaborates with partners across the government and private sector to enhance the Nation's cybersecurity by sharing information, providing cybersecurity services and technical assistance, as well as through education and awareness. Visit www.dhs.gov/cisa to learn more about CISA and how you can be part of the team to Defend Today; Secure Tomorrow. This is an agency-wide position, which is comprised of several geographically separated divisions with a nationwide force: Infrastructure Security Division, Cybersecurity Division, Emergency Communications Division, National Risk Management Center and several organizational units. Typical work assignments include: Developing assessment test plans, assessment reports and provides remediation or mitigation strategies. Analyzing the validity of technology trend data. Assessing cyber threats and vulnerabilities. Utilizing techniques for detecting host and network based intrusions using intrusion detection technologies. Implementing the organization's core business/mission processes. You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. You must be able to obtain and hold a Top Secret/SCI or lower level security clearance as identified by CISA. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing. Relocation expenses are not authorized. Other recruitment incentives may be authorized. New employees must serve a one year probationary period. ESSENTIAL PERSONNEL: This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable). Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. More than one selection may be made from this announcement. Appointments are subject to the availability of funds. You qualify for the GS-9 grade level (starting salary $51,440) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail-analyzing software to identify areas for improvements. Customer Service-coordinating with personnel to provide automation support. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- working with staff to solve office automation issues. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-7 grade level performing the following duties: Communicating computer network concepts to individuals seeking technological support. Providing support to ensure compliance of automated information system security protocols and procedures. Expressing technical information to staff to assist with security problem issues. OR Have successfully completed 2 full years of progressively higher level graduate education leading to a Master's. or equivalent graduate degree from an accredited in: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Include copies of transcripts with your application) You qualify for the GS-11 grade level (starting salary $62,236) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail- reviewing reports of installed information technologies to identify potential risks. Customer Service-working with customers to determine system requirements and resources. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- resolving security problems identified with system changes. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-9 grade level performing the following duties: Assessing new system design methodologies to improve software quality Conducting risk assessments of installed information systems to identify protection needs of activities Ensuring integration of security programs with other IT program services. OR Have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Include copies of transcripts with your application) You qualify for the GS-12 grade level (starting salary $74,596) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail- analyzing installed information technologies to identify potential risks. Customer Service-coordinate with all personnel levels to provide technical advice IT security systems and services. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- resolving security problems by implementing corrective policies. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-11 grade level performing the following duties: Controlling authorization level for all personnel requiring user access to automated information systems. Evaluating the security impact of system changes to existing or proposed computerized systems. Conducting studies all new automated information systems equipment to prepare effective security procedures. Ensuring compliance of automated information system security protocols and procedures.
Nov 16, 2019
Full-time
Joining the Cybersecurity and Infrastructure Security Agency (CISA) means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security. Within CISA, the Cybersecurity Division leads cybersecurity efforts for CISA as the Nation's flagship civilian cyber defense organization. The division collaborates with partners across the government and private sector to enhance the Nation's cybersecurity by sharing information, providing cybersecurity services and technical assistance, as well as through education and awareness. Visit www.dhs.gov/cisa to learn more about CISA and how you can be part of the team to Defend Today; Secure Tomorrow. This is an agency-wide position, which is comprised of several geographically separated divisions with a nationwide force: Infrastructure Security Division, Cybersecurity Division, Emergency Communications Division, National Risk Management Center and several organizational units. Typical work assignments include: Developing assessment test plans, assessment reports and provides remediation or mitigation strategies. Analyzing the validity of technology trend data. Assessing cyber threats and vulnerabilities. Utilizing techniques for detecting host and network based intrusions using intrusion detection technologies. Implementing the organization's core business/mission processes. You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. You must be able to obtain and hold a Top Secret/SCI or lower level security clearance as identified by CISA. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing. Relocation expenses are not authorized. Other recruitment incentives may be authorized. New employees must serve a one year probationary period. ESSENTIAL PERSONNEL: This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable). Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. More than one selection may be made from this announcement. Appointments are subject to the availability of funds. You qualify for the GS-9 grade level (starting salary $51,440) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail-analyzing software to identify areas for improvements. Customer Service-coordinating with personnel to provide automation support. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- working with staff to solve office automation issues. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-7 grade level performing the following duties: Communicating computer network concepts to individuals seeking technological support. Providing support to ensure compliance of automated information system security protocols and procedures. Expressing technical information to staff to assist with security problem issues. OR Have successfully completed 2 full years of progressively higher level graduate education leading to a Master's. or equivalent graduate degree from an accredited in: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Include copies of transcripts with your application) You qualify for the GS-11 grade level (starting salary $62,236) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail- reviewing reports of installed information technologies to identify potential risks. Customer Service-working with customers to determine system requirements and resources. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- resolving security problems identified with system changes. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-9 grade level performing the following duties: Assessing new system design methodologies to improve software quality Conducting risk assessments of installed information systems to identify protection needs of activities Ensuring integration of security programs with other IT program services. OR Have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Include copies of transcripts with your application) You qualify for the GS-12 grade level (starting salary $74,596) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail- analyzing installed information technologies to identify potential risks. Customer Service-coordinate with all personnel levels to provide technical advice IT security systems and services. Oral Communication-explaining technical information orally to non-technical audiences. Problem Solving- resolving security problems by implementing corrective policies. In ADDITION to the above requirement you must have at least one year of specialized experience at the GS-11 grade level performing the following duties: Controlling authorization level for all personnel requiring user access to automated information systems. Evaluating the security impact of system changes to existing or proposed computerized systems. Conducting studies all new automated information systems equipment to prepare effective security procedures. Ensuring compliance of automated information system security protocols and procedures.
Joining the Cybersecurity and Infrastructure Security Agency (CISA) means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security. Visit www.dhs.gov/cisa to learn more about CISA and how you can be part of the team to Defend Today; Secure Tomorrow. This is an agency-wide position, which is comprised of several geographically separated divisions with a nationwide force: Infrastructure Security Division, Cybersecurity Division, Emergency Communications Division, National Risk Management Center and several organizational units. Typical work assignments include: Applying advanced IT principles, concepts, methods, standards, and practices sufficient to develop and interpret policies, procedures, and strategies governing the planning and delivery of services. Applying IT systems security principles, concepts and methods, including state-of-the-art and emerging techniques and products, to recommend appropriate technical strategies to resolve complex and persistent IT security challenges. Serving as an expert consultant evaluation for functional teams, to assist them in anticipating, identifying, evaluating, mitigating and minimizing risks associated with IT systems vulnerabilities. Implementing higher-level security requirements such as those resulting from laws, regulations, or Presidential directives. Integrates security programs across disciplines. Developing plans for long-range solutions to funding and staffing problems, identifies work to be contracted out, and participates with top-level management/senior executives in the development of CISA-wide goals and objectives. Developing performance standards for the personnel in the Division. You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. You must be able to obtain and hold a Top Secret/SCI or lower level security clearance as identified by CISA. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing. Relocation expenses are not authorized. Other recruitment incentives may be authorized. Employees who are initially appointed to supervisory positions must serve a supervisory probationary period for one year. This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable). Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. More than one selection may be made from this announcement. Appointments are subject to the availability of funds. Qualifications You qualify for the GS-14 grade level (starting salary $104,821.00) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail: Evaluating the work of staff to determine areas of improvement. Customer Service: Delivering systems and services that are responsive to the needs of customers. Oral Communication: Speaking with managers regarding IT system security. Problem Solving: Resolving issues and problems associated with security technologies and/or threats. In addition to the above requirement you must have at least one year of specialized experience at the GS-13 grade level performing the following duties: Advising staff within the organization on how to respond to critical network intrusions to the organization and/or the nation's critical infrastructure. Directing the work of subordinate staff (i.e. assigning work, developing performance standards, making authoritative decisions regarding personnel actions, etc.). Implementing plans for IT security systems to identify, mitigate, and minimize system risks and vulnerabilities. Interpreting regulations and policies used to govern IT systems across the organization.
Nov 16, 2019
Full-time
Joining the Cybersecurity and Infrastructure Security Agency (CISA) means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security. Visit www.dhs.gov/cisa to learn more about CISA and how you can be part of the team to Defend Today; Secure Tomorrow. This is an agency-wide position, which is comprised of several geographically separated divisions with a nationwide force: Infrastructure Security Division, Cybersecurity Division, Emergency Communications Division, National Risk Management Center and several organizational units. Typical work assignments include: Applying advanced IT principles, concepts, methods, standards, and practices sufficient to develop and interpret policies, procedures, and strategies governing the planning and delivery of services. Applying IT systems security principles, concepts and methods, including state-of-the-art and emerging techniques and products, to recommend appropriate technical strategies to resolve complex and persistent IT security challenges. Serving as an expert consultant evaluation for functional teams, to assist them in anticipating, identifying, evaluating, mitigating and minimizing risks associated with IT systems vulnerabilities. Implementing higher-level security requirements such as those resulting from laws, regulations, or Presidential directives. Integrates security programs across disciplines. Developing plans for long-range solutions to funding and staffing problems, identifies work to be contracted out, and participates with top-level management/senior executives in the development of CISA-wide goals and objectives. Developing performance standards for the personnel in the Division. You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. You must be able to obtain and hold a Top Secret/SCI or lower level security clearance as identified by CISA. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing. Relocation expenses are not authorized. Other recruitment incentives may be authorized. Employees who are initially appointed to supervisory positions must serve a supervisory probationary period for one year. This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5U.S.C. § 7501-7533 and 5 CFR Part 752, as applicable). Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. More than one selection may be made from this announcement. Appointments are subject to the availability of funds. Qualifications You qualify for the GS-14 grade level (starting salary $104,821.00) if you possess information technology related experience demonstrating each of the four required competencies: Attention to Detail: Evaluating the work of staff to determine areas of improvement. Customer Service: Delivering systems and services that are responsive to the needs of customers. Oral Communication: Speaking with managers regarding IT system security. Problem Solving: Resolving issues and problems associated with security technologies and/or threats. In addition to the above requirement you must have at least one year of specialized experience at the GS-13 grade level performing the following duties: Advising staff within the organization on how to respond to critical network intrusions to the organization and/or the nation's critical infrastructure. Directing the work of subordinate staff (i.e. assigning work, developing performance standards, making authoritative decisions regarding personnel actions, etc.). Implementing plans for IT security systems to identify, mitigate, and minimize system risks and vulnerabilities. Interpreting regulations and policies used to govern IT systems across the organization.
