icrunchdata Network
Phoenixville, PA, USA
Ref ID: 03710-0012620791 Classification: Help Desk Analyst I Compensation: $22.00 to $26.00 hourly Robert Half is working with a rapidly expanding company in the Manufacturing industry, looking to hire a Help Desk Analyst to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Wayne, Pennsylvania area and is a long-term contract / temporary opportunity. Roles & Responsibilities Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery,...
