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Ref ID: 02220-9502538301 Classification: Help Desk Analyst I Compensation: DOE Help Desk Analyst Robert Half Technology is looking for a Help Desk Analyst for an innovative Kalamazoo, MI company. This Help Desk Analyst will provide quality technical service to all end users in a timely and detail-oriented manner and assist in maintenance of all software licensing, configuration settings, operating systems, security updates, computer upgrades, major and minor software upgrades. Get your career moving in the right direction and email your resume to Kristina.Smithrht.com. Role Responsibilities: • Troubleshoot and correct hardware and software problems • Help create, manage, and deploy companies Operating System images based on Windows 10 using Windows Deployment Services • Help monitor office network to ensure that network is in good standing and operational • Help support Microsoft Office 365 along with Outlook and Exchange Online • Help maintain network/server equipment and components • Help coordinate technical projects including telephone, wireless, audio/video setup Work on IT related projects, including reporting and documentation Job Requirements: • Extensive knowledge and experience with Microsoft Windows Environment • Extensive knowledge of Microsoft Office and Office 365 including Outlook • Ability to troubleshoot desktops, laptops, printers, wireless devices, mobile devices, audio/video • Understanding of client server relationship • Understanding of Windows and 3rd party firewalls About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking for experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. © 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology. For immediate Consideration, please call Kristina Smith at 616-451-7000 or email current resumes to Kristina.smithrht.com No third parties, please. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. © 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .