Overview Do you love technology and providing excellent customer service? Service Desk tends to be a launching pad for other exciting opportunities in IT at Tower Health. In this position, you would gain familiarity with a wide variety of hundreds of technologies used across the health system. The shift is 9am-6pm and includes weekend and holiday rotation. Responsibilities The Service Desk Coordinator is the first point of contact for Tower Health in providing front-line diagnosis and support for all Information Technology problems and/or requests for service by phone and email. The Coordinator acts as the key contact for onsite and remote users for terminal and production problems and inquiries. The Coordinator must have the ability to handle and triage first level support calls. The Service Desk Analyst has more experience in an IT Service Desk, provides guidance to more junior members of the team, and is able to handle more complex issues that arise. LI Qualifications IT Service...
Jan 15, 2021
Overview Do you love technology and providing excellent customer service? Service Desk tends to be a launching pad for other exciting opportunities in IT at Tower Health. In this position, you would gain familiarity with a wide variety of hundreds of technologies used across the health system. The shift is 9am-6pm and includes weekend and holiday rotation. Responsibilities The Service Desk Coordinator is the first point of contact for Tower Health in providing front-line diagnosis and support for all Information Technology problems and/or requests for service by phone and email. The Coordinator acts as the key contact for onsite and remote users for terminal and production problems and inquiries. The Coordinator must have the ability to handle and triage first level support calls. The Service Desk Analyst has more experience in an IT Service Desk, provides guidance to more junior members of the team, and is able to handle more complex issues that arise. LI Qualifications IT Service...
Overview The remote option is available for experienced candidates. Candidates geographically closer to West Reading, PA and Eastern/Central time zones are preferred. Responsibilities The SENIOR SYSTEMS ANALYST on the IT ServiceNow platform team is a technical engineer working to develop, design and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance and technical support by using good practice programming techniques to configure robust solutions to customers utilizing the ServiceNow platform. LI Qualifications Education Requirements Bachelor’s Degree in a relevant discipline (Business, Computer Science, etc.). Combination of relevant education and experience may be considered in lieu of degree. Degree in progress may be considered Certification and Licensure Requirements ITIL Certification preferred Experience and Skills ServiceNow Developer or implementation experience required ( 3 years ServiceNow preferred)....
Jan 15, 2021
Overview The remote option is available for experienced candidates. Candidates geographically closer to West Reading, PA and Eastern/Central time zones are preferred. Responsibilities The SENIOR SYSTEMS ANALYST on the IT ServiceNow platform team is a technical engineer working to develop, design and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance and technical support by using good practice programming techniques to configure robust solutions to customers utilizing the ServiceNow platform. LI Qualifications Education Requirements Bachelor’s Degree in a relevant discipline (Business, Computer Science, etc.). Combination of relevant education and experience may be considered in lieu of degree. Degree in progress may be considered Certification and Licensure Requirements ITIL Certification preferred Experience and Skills ServiceNow Developer or implementation experience required ( 3 years ServiceNow preferred)....
Description Position Summary: The Systems Business Analyst is responsible for the management of departmental systems and programs which include cloud-based systems such as Salesforce.com (CRM) and Interactive Intelligence (phone) system as well as organic web-based programs. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support, integrations, user training, and outside-vendor set-up and training related to the systems. This position is responsible for monitoring and maintaining daily operations and administration of systems and programs with an emphasis on Salesforce.com. This position works closely with the Vehicle Remarketing sales and leaderships teams as well as IT and outside vendors. Primary liaison between IT, vendor and other functional departments as it pertains to the systems interactions. Major Responsibilities: • Manage day-to-day activities, incidents, data accuracy, mapping, and data requests, system...
Jan 15, 2021
Description Position Summary: The Systems Business Analyst is responsible for the management of departmental systems and programs which include cloud-based systems such as Salesforce.com (CRM) and Interactive Intelligence (phone) system as well as organic web-based programs. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support, integrations, user training, and outside-vendor set-up and training related to the systems. This position is responsible for monitoring and maintaining daily operations and administration of systems and programs with an emphasis on Salesforce.com. This position works closely with the Vehicle Remarketing sales and leaderships teams as well as IT and outside vendors. Primary liaison between IT, vendor and other functional departments as it pertains to the systems interactions. Major Responsibilities: • Manage day-to-day activities, incidents, data accuracy, mapping, and data requests, system...
The Denzel Group, an award-winning IT search firm, has been chosen to work with an industry leader in the Reading area on their quest for a talented PHP Developer. In this role you will work with a team on new development projects. Experience PHP 7 exposure and ability to write clean object oriented PHP code. Full understanding of REST and MVC Patterns Work with anyall of the following frameworks Slim, Symfony, laravel Experience with PHPUnit and CICD pipelines. web developer, software developer, application developer, programmer, software engineer, php
Jan 15, 2021
The Denzel Group, an award-winning IT search firm, has been chosen to work with an industry leader in the Reading area on their quest for a talented PHP Developer. In this role you will work with a team on new development projects. Experience PHP 7 exposure and ability to write clean object oriented PHP code. Full understanding of REST and MVC Patterns Work with anyall of the following frameworks Slim, Symfony, laravel Experience with PHPUnit and CICD pipelines. web developer, software developer, application developer, programmer, software engineer, php
Metro NYNJ area, East Providence, RI, Redding, PA, BostonDorchester The O365Exchange Analyst will provide support to customers on Office 365Exchange and Windows 10 upgrade. This is a long term opportunity that requires individuals to be on site. Responsibilities Provide root cause analysis of equipment problems and provide effective diagnosis. Analyze and troubleshoot customer hardware and software problems. Address customer requests for installation, configuration, test, maintenance of hardware and software components. Respond to customer requests via phone and e-mail in a timely and accurate manner. Maintain documentation of issues and their resolutions. Escalate complex issues to appropriate teams for resolutions. Qualifications At least 3 years of experience in Windows deskside support Experience supporting Office 365 and Exchange Prior experience supporting a Windows 10 upgrade Experience performing root cause analysis and strong troubleshooting skills Customer focused with...
Jan 14, 2021
Metro NYNJ area, East Providence, RI, Redding, PA, BostonDorchester The O365Exchange Analyst will provide support to customers on Office 365Exchange and Windows 10 upgrade. This is a long term opportunity that requires individuals to be on site. Responsibilities Provide root cause analysis of equipment problems and provide effective diagnosis. Analyze and troubleshoot customer hardware and software problems. Address customer requests for installation, configuration, test, maintenance of hardware and software components. Respond to customer requests via phone and e-mail in a timely and accurate manner. Maintain documentation of issues and their resolutions. Escalate complex issues to appropriate teams for resolutions. Qualifications At least 3 years of experience in Windows deskside support Experience supporting Office 365 and Exchange Prior experience supporting a Windows 10 upgrade Experience performing root cause analysis and strong troubleshooting skills Customer focused with...
Job Title CC++, Linux Experience 10 ndash 15 years Location North Reading, MA Skills CC++ development on Linux, C, Python, XML, Mono, Linux Kernel, Visa , H1B, EAD Employment Type Full time Long Term C2C W2 Job Description Develop and maintain embedded firmware for various microcontrollers and microprocessors within an automated hard drive test system. Primary responsibilities will include CC++ development on Linux. Hands on coding Experience C development on Windows. On-site customer support may be required, which will include defining interfaces and re- hosting test programs. Qualified applicants must have Minimum 10 yearsrsquo experience 5 yearsrsquo experience programming in CC++ for 8-bit and 16-bit embedded Linux for 32-bit microprocessors (PowerPC and ARM architecture). Experience developing high performance software. Knowledgeable of software performance profiling and high-performance software techniques. 5 yearsrsquo experience programming C on Windows. Solid understanding...
Jan 14, 2021
Job Title CC++, Linux Experience 10 ndash 15 years Location North Reading, MA Skills CC++ development on Linux, C, Python, XML, Mono, Linux Kernel, Visa , H1B, EAD Employment Type Full time Long Term C2C W2 Job Description Develop and maintain embedded firmware for various microcontrollers and microprocessors within an automated hard drive test system. Primary responsibilities will include CC++ development on Linux. Hands on coding Experience C development on Windows. On-site customer support may be required, which will include defining interfaces and re- hosting test programs. Qualified applicants must have Minimum 10 yearsrsquo experience 5 yearsrsquo experience programming in CC++ for 8-bit and 16-bit embedded Linux for 32-bit microprocessors (PowerPC and ARM architecture). Experience developing high performance software. Knowledgeable of software performance profiling and high-performance software techniques. 5 yearsrsquo experience programming C on Windows. Solid understanding...
Job Description: Position Summary: The Systems Business Analyst is responsible for the management of departmental systems and programs which include cloud-based systems such as Salesforce.com (CRM) and Interactive Intelligence (phone) system as well as organic web-based programs. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support, integrations, user training, and outside-vendor set-up and training related to the systems. This position is responsible for monitoring and maintaining daily operations and administration of systems and programs with an emphasis on Salesforce.com. This position works closely with the Vehicle Remarketing sales and leaderships teams as well as IT and outside vendors. Primary liaison between IT, vendor and other functional departments as it pertains to the systems interactions. Major Responsibilities: Manage day-to-day activities, incidents, data accuracy, mapping, and data requests,...
Jan 14, 2021
Job Description: Position Summary: The Systems Business Analyst is responsible for the management of departmental systems and programs which include cloud-based systems such as Salesforce.com (CRM) and Interactive Intelligence (phone) system as well as organic web-based programs. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support, integrations, user training, and outside-vendor set-up and training related to the systems. This position is responsible for monitoring and maintaining daily operations and administration of systems and programs with an emphasis on Salesforce.com. This position works closely with the Vehicle Remarketing sales and leaderships teams as well as IT and outside vendors. Primary liaison between IT, vendor and other functional departments as it pertains to the systems interactions. Major Responsibilities: Manage day-to-day activities, incidents, data accuracy, mapping, and data requests,...
