2 jobs found in Reno

DISCOVER. A BRIGHTER FUTURE. With us, youll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. JOB DESCRIPTION Discover is the fastest growing global payments network We are looking to hire 100 skilled technology professionals in 2021 to join our growing UK office. We are carrying out cutting-edge work in the areas of cloud, DevOps, agile and automation. We are building new payment systems that allow us to utilize modern technologies (Cloud, Big Data, Open Source, Event driven real time processing) and approaches to delivery (Scaled Agile, CI/CD, TDD BDD) that will...

Position Summary The Helpdesk Analyst is responsible for providing first level support to the organization as the main point of contact for IT support needs. The helpdesk analyst will troubleshoot issues raised from end user calls and coordinate problem resolution answer ACD phone calls to the Help Desk use customer focused telephone skills to ensure problem resolution and track all activities and ensure proper closing of assigned jobs. This role will be onsite helping with work station set up for return to office. Carrying boxes. Laptop and Desktop setup. Monitor Setup. Simple diagnostics. Advanced setup support. Hardware certification is a plus. Work will include 1,000 desk and remote office setups. Hardware setup for home workers (via phone). Good communication skills. Requirements Bachelorrsquos degree or equivalent combination of education and relevant experience. May be substituted in lieu of degree on a year-for-year basis. 4 years' experience with information systems,...