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Ref ID: 03720-0011188060 Classification: Help Desk Analyst I Compensation: DOE If you're a PC Technician with the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues, Robert Half Technology has a job opening for you. This role may be for you if you are a self-starter and a problem solver who enjoys working in a positive, dynamic environment. The PC Technician Role is a short-term temporary opportunity and will be located in the Harrisburg, PA area. Your responsibilities - Comply with company quality standards to ensure sound electronic data records - Take down, box and ship equipment that is outdated - Document all daily data communication transactions, issues and solutions or installations - Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments - Keep track of equipment and collaborate on possible purchases - Manage and carry out a variety of technology implementation projects - Collaborate to test functionality and provide end user support - Take down, pack, transport and set up/install on site - Coordinate repairs with the appropriate vendors - Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix - Provide frequent and effective communication with ticket submitters - Install printers, troubleshoot and handle repairs - Image and set up new computers - Attention to detail and ability to follow standard procedures is a requirement - An understanding of networking such as switching and routing is preferred - A certification in CompTIA A is mandatory - Ability to multitask and meet deadlines - Excellent problem-solving skills - 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN - Show the ability to adapt and learn new techniques and skill sets when required - Solid understanding of Microsoft - Microsoft Windows experience Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. © 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .