2 jobs found in Utica

Summary Job Summary Provides analysis of financial operations and information to provide decision support to executive staff. Completes assignments that are broad in nature. May be assigned several components of a project. Exercises judgment to solve complex problems. Impacts quality and timeliness of deliverables. Job Responsibilities Performs statistical, cost and financial analysis of data extracted from various internal sources. Prepares reports based on findings, including health care costs, provider contracts, debt capacity, and revenue and profitability. Assists with budget preparation and financial planning processes. Assists with budget review for compliance and opportunities. Serves as consultant to all levels of management to provide decision support for initiatives, policies and procedures. Performs special projects and duties as assigned, including necessary research, forecasting and conflict resolution. Organizational Responsibilities Adheres to all organizational...

Job Duties: Support IT Issues reported through telephone, email and in-person Provide prompt and accurate support of IT systems including software applications, PC's, notebooks, data management, printers and network connectivity First and second-level hardware/OS support of all PCs and notebooks, perform troubleshooting of equipment and repair Coordinate hardware repair of systems covered under warranty Support network connectivity for LAN, WAN, VPN and wireless Thoroughly document troubleshooting steps and technical details about each reported incident Follow internal support policies for escalating support to the next level Create documentation and training aids as needed Perform software installations and upgrades Achieve performance goals related to call handling, ticket handling, quality and reliability Job Requirements: 2-3 years equivalent technical experience in desktop/laptop support activities 2-3 years experience in providing customer support Working proficiency of...