icrunchdata Network
Whittier, CA, USA
Desktop Support Analyst 9 months contract Whittier,CA Prior desktop experience supporting windows 10 environment in a Acute Hospital Setting Required Skills Purpose of the role is to provide first line of support assistance to employees experiencing problems with IS supported software and hardware. Accountabilities Responds to requests for assistance from employees who are experiencing problems with IS supported software or hardware. Documents results of problem resolution session using the Internal Call system. Performs user administration on servers or server applications. Assists other IS staff in problem resolution. Participates in deployment projects. Provides solutions to proactively reduce help desk calls and streamline problem resolution. Specific Requirements Academic and professional qualifications - BS Degree in Information Science, Computer Science, Software, Engineering, Business or other relevant combination of training and experience. Experience - 2-4 years in an...