The Walt Disney Company

The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world.

The Walt Disney Company Kissimmee, FL, USA
Apr 19, 2018
Full-time
The Merchandise Experience Planning & Integration team is seeking multiple highly motivated, retail analysts/seniors with strong data science backgrounds who will conduct business analysis and clearly articulate recommendations to help drive improvements to the guest experience and the overall business. They will be accountable for consulting with Disney’s Theme Park Merchandise (DTPM) business partners to assess and address information needs, and for managing, analyzing and synthesizing analytics and insights to influence decisions and action planning. They will lead analytic efforts related to demand forecasting, customer segmentation, product affinity modeling, assortment optimization, demand transference and various other areas to help drive our businesses. They will operate across a highly-matrixed, multinational organization and help drive the organization's strategic advantage through more in-depth analysis of structured and unstructured data available across DTPM. Candidates should have an inherent passion for data and data driven thinking and be adept at extracting patterns from volumes of data to drive strategy and operational efficiencies. We will be considering talent to fill Scientist and Sr. Scientist level positions. Both will report to the Manager-Merchandise Business Intelligence. Responsibilities Support development of the advanced analytics practice: Develop best in class advanced analytics practice for DTPM and drive analytic culture across the planning and product development teams. Support BI Reporting: In collaboration with leadership, support the development of Business Intelligence (BI) dashboards to highlight key performance indicators (KPI) across franchises, locations and channels. Work will include multi-source data integration and development in BI tools (Business Objects, Tableau, Teradata, MSSQL). Data Infrastructure: In collaboration with infrastructure in IT teams, make recommendations for data architecture strategy. Tool Assessment: Develop and deploy analytical tools and data science techniques to analyze complex data sets. Monitor trends in data science and alternative sources to ensure that DTPM is in tune with best in class tools and techniques. Basic Qualifications Three plus years of experience in market research, insights, analytics, competitive intelligence or other similar function with demonstrated ability to manage in a complex environment with multiple constituencies (retail specific experience preferred) Deep expertise in complex modeling and analytical methodology including, but not exclusively, longitudinal analyses, multi-level modeling and multivariate analyses of variance Strong knowledge of databases, database architecture, data warehouses, and ETL processes Experience using analysis tools such as SQL, SAS, Tableau, and R Ability to influence and work through others to effectively navigate matrixed organization while ensuring that necessary stakeholders are informed Ability to simplify highly complex analyses and output into terms that are easily accessible and impactful in both written and verbal formats Familiarity and experience with data visualization and executive communication Future-oriented thinker with expertise in external practices and trends High level of analytical and negotiating skills as evidenced by high intelligence, strong financial and analytical capabilities and the proven ability to develop, sell and drive suitable partnerships, alliances, or other transactions to closure Strong sense of responsibility, ownership and pride in delivering quality results, and understanding the business impacts Preferred Qualifications Seven plus years of experience in market research, insights, analytics, competitive intelligence or other similar function with demonstrated ability to manage in a complex environment with multiple constituencies (retail specific experience preferred) Demonstrated in-depth understanding of the retail industry Ability to lead small teams Experience with Tableau High proficiency with SQL and Microsoft SSIS Packages Understanding of and experience with standard retail data warehouses Machine Learning application and experience AI assisted data analysis Good sense of graphic / visual design Required Education Bachelor’s degree in data science, applied mathematics, statistics, business analytics, economics, or equivalent experience Preferred Education Master’s degree Additional Information We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview.
The Walt Disney Company Lake Buena Vista, FL, USA
Apr 18, 2018
Part-time
The Management Science & Integration team is a dynamic group that belongs to the Revenue Management & Analytics organization. The team provides analytic consulting support to a number of business units across The Walt Disney Company, including Media Networks, Parks and Resorts, Studio Entertainment, Consumer Products and Interactive Media. This position will report to a Managing Consultant. Responsibilities This position will be engaged in projects that involve the use of complex models and web based tools to answer difficult business questions, improve business efficiency, or guide strategy development. Basic Qualifications Basic knowledge of forecasting Proficiency with SAS tools and functionality Experience developing reporting solutions using business intelligence tools (e.g., SAS, Business Objects, Microstrategy, etc.) Experience translating complex problems and solutions to all levels of an organization Ability to develop clear and concise thoughts into proposals, recommendations and findings Proficiency acquiring, organizing, cleansing and manipulating large amounts of data Demonstrated experience performing exploratory and quantitative analysis Ability to adapt to a rapidly changing business environment and manage multiple priorities Preferred Qualifications Experience with advanced modeling and forecasting techniques Two plus years experience with SAS tools (e.g., Base, Enterprise Guide, Forecast Studio, etc.) Two plus years experience with SAS and SQL coding Required Education Bachelor's degree in a quantitative field or equivalent Preferred Education Master's degree in mathematics, statistics or a quantitative field or equivalent Additional Information We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview.
The Walt Disney Company Buena Vista, CA, USA
Apr 15, 2018
Full-time
The Project Integration Analyst (TA) is a project-based position within the Revenue Management and Analytics (RM&A) department, specifically on the Global Initiatives and Integration (GI&I) team. The position helps to support the portfolio of RM&A’s strategic capabilities and provide product coordination for RM&A technology projects for Rooms, Tickets, Dine, Merchandise, and Activity (Niche) products for Walt Disney Parks & Resorts. This is a temporary position with no guarantee of permanent placement. Responsibilities: This role works with the GI&I team to represent RM&A during the ideation, planning, and delivery of technology projects, working closely with RM&A subject matter experts to define innovative and intuitive solutions. Key functions of the role include: Integrator : Collaborate with various functional areas within RM&A as well as other Business areas, Technology, and Digital partners across worldwide sites Active Learner : Learn and retain high-level technical details Researcher & Analyst : Research and analyze information related to technology projects, business processes, and business strategies; document and communicate user stories/user acceptance criteria/test scenarios and cases, and support user acceptance testing while leading RM&A through the testing Communicator : Create reports and presentations with project-related information, as needed Efficiency Advocate : Identify efficiency opportunities for complex business processes and partner to make improvements Basic Qualifications: Ability to work independently under general, minimal supervision Ability to bridge and translate concepts, problem definition and results between business and technical resources Ability to partner effectively and drive consensus with a diverse set of partners across multiple organizations Ability to multitask and manage multiple projects simultaneously Ability to translate conceptual ideas into action plans Demonstrated comfort/confidence in problem solving and independently determining next steps in various situations that may be unchartered territory Demonstrated experience in developing and providing presentations to all levels of an organization, with proficiency in presentation software (PowerPoint) Demonstrated experience in analysis and research Futuristic thinker and change advocate Strong verbal communication, written communication, and presentation skills Strong group collaboration and interpersonal skills Preferred Qualifications: Three plus years managing product, portfolios and/or large-scale projects and initiatives from ideation to delivery Previous experience working with technology and/or business strategies Proven experience reporting out on initiatives to executives Familiarity with statistics, industrial engineering, marketing and sales, pricing, and/or revenue management Proven familiarity of Disney business domain knowledge (experience in multiple segments is a plus) Strong knowledge of the travel and hospitality industry Required Education: Bachelor’s degree, preferably in a technical, business, or analytical related field or equivalent Preferred Education: Master’s degree or other advanced degree or equivalent Additional Information: We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview. 
The Walt Disney Company Burbank, CA, USA
Apr 08, 2018
Intern
The ideal candidate will be… Detail-oriented with a commitment to accuracy Committed to maintaining confidentiality A proactive thinker with the ability to manage multiple tasks with anticipated / recurring timelines A team player with strong interpersonal skills, flexibility, and ability to multi-task Able to approach problems with curiosity and offer creative solutions Able to demonstrate strong written and verbal communication skills Professional and with excellent client service skills Highly organized Intermediate to advanced expertise with Microsoft Office; specifically Excel and PowerPoint Knowledge of Excel formulas including IF statements, VLOOKUP, and Pivot tables Demonstrated skills in research, basic data analysis, and reporting Advanced degree in Human Resources, I/O Psychology, Organization Development, Analytics, or other applicable field Knowledge of HR tools, including SAP, Tableau, and Cognos Applied experience in Workforce Insights/HR/Organization Development Enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program. Based in Burbank, CA The Walt Disney Studios has an exciting opportunity within our Workforce Insights and Engagement team to contribute to a series of projects related to research, analytics, and employee engagement. The ideal candidate will possess strong analytical, project management, and organization and communication skills, as well as a passion for both learning new things and the function of Workforce Insights. Working closely with our Studio HR team and TWDC People Insights Partners, the successful candidate will provide operational, coordination, and communications support for the following types of projects: Workforce reporting Be a point of contact for Studio workforce reporting, which includes demographics, survey result reporting, etc. Serve as a point of contact for HR partners to train the use of and troubleshoot data dashboards Manage and manipulate Excel spreadsheets with large amounts of data Respond to requests for customized data reports Fill out forms for access to data tools for partners Data cleaning Partner with key HR departments to ensure people data classifications are accurate and up-to-date throughout systems Review organizational hierarchies with HR partners to ensure accuracy Organize and consolidate existing/archived data files Research processes Support Studio and Line-of-Business-specific needs for data collection, reporting and analysis assigned by the Manager Program survey questions into tools, track number of responses, and pull data from responses Build/fill-in reports, tables, and summaries with data numbers Coordinating projects, timelines, and collaborations Create, coordinate and maintain project plans and timelines Organize and schedule focus groups and other research committee teams/meetings Based in Burbank, CA 543730
The Walt Disney Company Celebration, FL, USA
Apr 07, 2018
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! The Statistical Specialist role is part of the Consumer Insight Data Services team within WDPR Consumer Insight, Measurement, & Analytics (CIMA), and acts as the project and data processor for research projects conducted by Consumer Insight (CI) within Walt Disney Parks and Resorts. Acting as a liaison between CI analyst teams and other operational colleagues, the Statistical Specialist works to provide a critical function of supporting each research project is fielded on time, that data is monitored during collection, that resulting data sets and findings are delivered to analyst owners, and that ongoing reports are produced as scheduled. The Cast Member selected for this position will be based in Celebration, Florida and research topics and external clients will span all lines of business within Walt Disney Parks and Resorts.  Responsibilities Responsible for processing, weighting and delivery of survey data sets to Walt Disney Parks and Resorts. Provides support in delivery of data sets to all research clients. Evaluates user needs, defines technical problems, and works with leadership/technical programming staff to determine solutions. Assists clients in data mining solutions. Provides support for defining quality assurance reporting system requirements, process improvements, efficiency and innovation. Basic Qualifications Flexibility to changing priorities and the ability to embrace technology changes. Excellent problem solving/analytical skills and attention to detail is required Demonstrated knowledge of statistical software (e.g., SPSS, SAS, etc.) Demonstrated knowledge of Data Visualization tools such at Tableau Highly developed computer knowledge skills, including Microsoft Office-based applications, Excel macros, relational databases, Boolean logic and familiarity with object oriented programming Ability to work independently and complete assignments as a member of a team, and provide excellent customer service to internal and external customers. Able to handle multiple tasks simultaneously and demonstrate excellent interpersonal skills Demonstrate professionalism, enthusiasm and patience for serving customers and must be able to learn new tools and technologies as needed Preferred Qualifications Previous experience in an analytical department is highly preferred. Required Education Bachelor's Degree or 1 year of experience in data processing ©Disney is an equal opportunity employer. Drawing Creativity from Diversity
The Walt Disney Company Lake Buena Vista, FL, USA
Apr 01, 2018
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! The Workforce Management Manager will serve as lead analyst on a variety analytical projects and strategy initiatives, including developing new and/or refining existing workload methodology, building optimization models for long-term staffing decisions, and leading cross-functional teams on key strategic initiatives for the department. Consult with Operations, Line of Business (LOB) leaders and other partners as a subject matter expert on forecasting, workload, staffing and scheduling; influencing outcomes as needed. Partner with Operations, LOB leaders, Workforce Management, Finance and Revenue Management to proactively identify and address opportunities to improve labor efficiency, guest service and forecast accuracy. Work with IT and Workforce Management partners to pilot, estimate savings, and build models and tools that provide operations efficiency and optimizes our labor resources. ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. Master’s degree in Industrial Engineering, Operations Research, or similar field Bachelor’s degree in Industrial Engineering, Operations Research, or similar field Previous Workforce Management or Industrial Engineering experience, especially in Forecasting or Workload Expertise in SAS, R, Python Knowledge of Workforce Management processes and tools Strong analytical, quantitative, problem-solving, and project management skills Ability to work effectively with all levels of Cast and leaders to achieve project objectives Demonstrated knowledge of mathematical and statistical analysis methods and real-world application Proficiency with statistical software (e.g., SAS, Tableau) and Microsoft suite (Access, Excel, PowerPoint, Word, SharePoint and Project) Ability to learn new technical skills and quickly apply knowledge Ability to maintain a good working relationships with partners, clients, and peers Demonstrated initiative and creativity in problem solving Demonstrates leadership, influence, and interpersonal skills Demonstrated ability to manage multiple tasks and/or projects simultaneously with minimal supervision Develop/refine Workforce Management methodologies to improve transaction forecasting, optimize workload against desired guest service targets, develop appropriate analytical models for various staffing situations, and considering consistent approaches across all LOBs. Work with a variety of partners to implement new methodologies. Analyze existing performance of scheduling algorithms and develop other scheduling approaches to compare against. Document current state processes, identify areas for improvement, and develop a 1-2 year roadmap of transitioning from current state to a future vision. Implement projects designed to streamline and simplify existing tools and analyses. Develop tools to help measure effectiveness of transaction forecasting, workload development, and staffing optimization, including use of Excel, Visual Basic, SAS, Tableau, R and/or Python. Project manage strategic initiative efforts. Includes performing analysis, development of recommendations, gaining senior leader approval and assisting with implementation efforts. ©Disney is an equal opportunity employer. Drawing Creativity from Diversity. 539968
The Walt Disney Company Burbank, CA, USA
Mar 30, 2018
Intern
A day in the life… Collect key research materials across the studio, write and prepare abstract reports under guidance of managers Assist with knowledge management technology search, organize and coordinate decision counsels to select and pilot new vendors Assist research operations director to create and document standardized processes for elevating overall quality and impact of future research projects You bring… Project management and organizational skills Microsoft Office proficiency Familiarity with spreadsheets and research data Strategic thinking with superior collaborative skills Ability to manage time effectively over and throughout multiple projects and priorities Interest in entertainment platforms and film product And even better… Excellent writing skills Experience in various research methods Currently enrolled in a college or university pursuing, or recently completed, an undergraduate degree in Social Sciences, Business, Media Studies, or related field or subject Program Eligibility At least 18 years of age Unrestricted work authorization Available full time for 12 weeks from May/June through August/September Ability to provide own relocation, housing and transportation. Position is located in Burbank, CA. Enrolled in an undergraduate program at a college/university taking at least one class in the semester prior to participation in the internship program, or recently graduated within six months at time of application At The Walt Disney Studios, you’ll help empower film makers and studio executives with the insights and information to create entertainment products that delight fans around the world. We are… Studio Consumer Analytics and Insights. A dynamic team of researchers and analytic professionals who bring the consumer voice into studio decision making every day.Program Eligibility At least 18 years of age Unrestricted work authorization Available full time for 12 weeks from May/June through August/September Ability to provide own relocation, housing and transportation. Position is located in Burbank, CA. Enrolled in an undergraduate program at a college/university taking at least one class in the semester prior to participation in the internship program, or recently graduated within six months at time of application 509724
The Walt Disney Company Burbank, CA, USA
Mar 29, 2018
Intern
Disney Digital Studio Services provides on-lot technical and creative services at the Walt Disney Studios related to finishing and distributing movies across The Walt Disney Companies portfolio of brands (Pixar, Lucasfilm, Marvel, Walt Disney Animation and Pictures. We are focused on the future and how Disney can lead the way. Our Mission is to help our colleagues and filmmakers master challenges and complexities of today's digital production, post production, marketing and distribution workflows. Responsibilities QA End to End analysis Partner with various departments across Studio operations to identify each areas and extent a QC step occurring within the workflow, starting with source components down to package deliverables. Model out costs associated with each QC step Contribute to informing a future cost/time savings QC strategy that also improves quality Data Refinement strategy Identify ways to clean up a large amount of unstructured data that results from QC reports and various operational spreadsheets. Ascertain patterns within the data sets that would allow for formulaic approaches to gather data into a database structures that will allow for analysis and improved modeling. Contribute to streamlining duplicate efforts around data collection and look for solutions to prevent redundancy. Basic Qualifications Proven interest in media & entertainment; specific interest/experience in post-production is a plus Superior written and oral communication skills Strong Excel (quantitative analysis/modeling) and presentation making skills (PowerPoint, Keynote, Prezi) Strong experience with Visio or equivalent Ability to take direction, work independently, multitask, and adapt to change Preferred Qualifications Work experience ideally in roles involving cross-departmental projects and multiple stakeholder-management Good applied statistic skills, such as distributions, statisical testing, regression, etc. Experience with data visualization tools Understanding of database querying language and Statistical programming languages like R or Python a plus Required Education Pursuing undergraduate degree in Business Administration, Industrial Engineering, or Operations Management Additional Information At least 18 years of age Unrestricted work authorization Available full time for 12 weeks from May/June through August/September Ability to provide own relocation, housing and transportation. Position is located in Burbank, CA. Enrolled in an undergraduate program at a college/university taking at least one class in the semester prior to participation in the internship program, or recently graduated within six months at time of application