The Walt Disney Company

16 job(s) at The Walt Disney Company

The Walt Disney Company Celebration, FL, United States
May 11, 2017
Full-time
The Consumer Insight (CI) team is a key part of CIMA (Consumer Insight, Measurement, and Analytics), an organization within WDP&R Global Marketing & Sales responsible for informing strategy development and influencing decision-making company wide. Consumer Insight’s role is to drive business value and consumer centric decision-making by deeply understanding both the consumer and the complexities of our business so that actionable insights can be leveraged to identify opportunities and execute strategies that achieve desired business goals. We can only achieve this when we anticipate and address consumer needs and behaviors in ways that optimize the guest experience and drive improved business performance. To enable the continuous development of key metrics and rich insights, CI’s internal quantitative research capabilities include survey instrument development, digital and in-person survey administration, structured and unstructured data management, research account services, and advanced technology platforms. Additionally, CI executes qualitative primary research, leverages an extensive array of secondary research sources, and partners with external research agencies to gain deeper understanding of market trends. Internal partners of CI span all functions and lines of business across the enterprise. We are seeking a Consumer Insight Manager who will be responsible for providing breakthrough insights and thought leadership. These insights will be used to drive future strategies, identify opportunities and mitigate risks. Responsibilities The Consumer Insight Manager will be responsible for all phases of the market research process including needs identification, project design/management, survey/discussion guide design, liaising with internal field team and external vendors, analysis, synthesis and presentation of objective, clear and actionable insights. The successful candidate will have proven success in designing, executing, managing, and leveraging actionable consumer research applying industry-leading tools, innovative techniques, and advanced methodologies both in the qualitative and quantitative arenas. This role primarily supports global Walt Disney World efforts including Revenue Management & Analytics (pricing), Experience Insights, Premium Services, the Annual Passholder program, and Merchandise. Basic Qualifications These are the minimum qualifications you need to be considered for this position: Minimum 5 years market research experience Experience with a variety of quantitative and qualitative research methodologies Experience building relationships with internal partners/stakeholders Experience sharing a point of view with internal partners/stakeholders verbally and in written form Strong strategic and analytical skills Translate data and analysis into compelling presentations / written communications Comfortable talking with consumers and Disney guests Demonstrated experience with a statistical package (SAS, SPSS) Effectively manage multiple priorities Must be willing to travel occasionally Must have a car Preferred Qualifications Experience moderating Expertise with a statistical package (SAS, SPSS) including but not limited to advanced analytical techniques such as conjoint analysis and discrete choice. Experience partnering with external research consultants Required Education Degree in market research, marketing, statistics, sociology, psychology, business, or economics Preferred Education Master’s or doctoral degree in social sciences, business, or other relevant field
The Walt Disney Company Anaheim, CA, United States
May 11, 2017
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across Walt Disney Parks & Resorts including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, forecasting, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. The Pricing Analyst supports Aulani, A Disney Resort & Spa in Ko Olina, Hawaii, in developing, analyzing, and executing promotional pricing strategies to maximize profitability. Your Role Support the Resorts annual pricing process by evaluating key business drivers to measure the success of pricing decisions, incorporating science based insights to identify strategic opportunities, and collaborating with Partners to project manage and execute annual pricing decisions and initiatives. Design and maintain standard reports and predictive models, and create detailed analysis to evaluate the success of initiatives and help identify areas of improvement. Regularly collaborate with key partners to communicate performance, understand new initiatives, and support strategic opportunities. What We’re Looking For Bachelor’s degree or equivalent experience in Business, Finance, Economics, Statistics or other quantitative field Proven proficiency in MS Office, specifically Excel and PowerPoint Experience in working with complex and large volumes of data, and database applications Demonstrated strong analytical skills Demonstrated problem-solving and decision-making skills Demonstrated strong organizational skills and attention to detail Ability to work in a team environment with a positive demeanor Demonstrated strong partnering skills and willingness to share creative and new ideas Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact How To Stand Out Master’s degree or equivalent Demonstrated knowledge of SAS/SPSS, and a willingness to learn new software applications Working knowledge of Business Objects Demonstrated knowledge of Walt Disney Parks & Resorts hotels Prior experience with pricing, revenue management, and/or forecasting
The Walt Disney Company Celebration, Florida, United States
May 11, 2017
Full-time
This role will understand industry standards and follow emerging trends in media measurement and mix modeling. They will partner closely with both internal and external partners that build media mix models. This role will bring standardization across the various WDP&R businesses, build new tools, drive scenario planning leveraging marginal MROI insights, and identify and track key indicators of media performance such as cost per booking, media decays, total and marginal MROI and actual spend. They will proactively identify and solve opportunities for value-added analysis while framing recommendations for leadership. The successful candidate will have a mix of analytic, media and ROI experience along with demonstrated ability building recommendations that drive results. The position will partner across the WDP&R organization to ensure all relevant organizational goals and implications are appropriately considered. A successful candidate will have strong relationship skills, ability to analyze and integrate results, leverage data to put together the right story and experience developing analytic tools. This role will partner across the organization including Marketing & Sales Strategy, Global Media Strategy, Digital Marketing, WDP&R Online/Digital, Pricing, Planning & Forecasting, Finance and others. Basic Qualifications Minimum four (4) years experience in analytics, business planning or similar role, preferably within the travel industry Solid analytical and technical problem solving skills, including strong knowledge of statistics and data mining Demonstrated ability to effectively handle multiple tasks simultaneously Demonstrated advanced proficiency in analytic software applications such as Excel, Tableau and/or SAS Demonstrated excellent interpersonal skills, including ability to ask questions to gain understanding, partner with others and deal with differing points of view Ability to collaborate in a team environment and with a variety of stakeholders at all levels Creative problem-solving skills, with the ability to think strategically and act tactically Demonstrated attention to detail and focus on excellence in work product delivery Ability to work well in a fast-paced business environment and display professionalism and confidence in challenging situations Ability to approach work with high energy and a results-oriented mindset Ability to identify and handle issues proactively and decisively with limited direction and oversight while also communicating consistently to executive leadership Preferred Qualifications Experience working with digital and traditional media effectiveness data Experience working in or with Marketing teams Strong influencing and negotiating skills Demonstrated ability to develop and deliver persuasive presentations of complex business issues to senior executives Demonstrated ability to quickly gain a conceptual understanding of a complex situation and establish immediate credibility Required Education Bachelor’s Degree (or equivalent) with preferred concentration in Business, Economics, Statistics, Finance, Industrial Engineering, Operations Research, Data Mining, or similar field Preferred Education MBA or Master's Degree in an analytic field
The Walt Disney Company Lake Buena Vista, Florida, United States
May 11, 2017
Full-time
The Walt Disney Parks & Resorts Management Science & Integration (MSI) consulting team is responsible for supporting clients across The Walt Disney Company including Parks and Resorts, Media Networks (e.g., ABC, ESPN, etc.), Studio Entertainment (The Walt Disney Studios, Disney Theatrical) and Disney Consumer Products and Interactive Media. MSI leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. MSI seeks forward-thinking team members who are passionate about delivering quality results and enjoy working closely with key partners on both strategic and tactical challenges. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. As a Consulting Director within RM&A, you will be leading and developing a team of experts in the field of Pricing and Revenue Management. Leveraging a strong relationship with our internal clients, you will play a key-leading role for the development of global strategies and be accountable for the design, development, integration and sustainment of advanced analytical tools. Your Role Position for success - Lead client interactions, identify, drive client opportunities and be a strategic thought partner to help clients achieve a shared vision Exercise leadership - Lead and develop a team of analytical professionals who are responsible for data analysis, modeling, solution development, sustainment and, broad product/client management. Collaborate with key partners - Lead interactions with our vendors and internal teams such as Project Management, Data Integration, Decision Science, clients, etc. Consult with executives - Exhibit critical strategic thinking, consulting skills and creative problem solving as this position will be working with executives on scoping work, shaping deliverables, setting priorities, hitting deadlines, and communicating science into results that can be understood and acted upon. This individual will be looked to for thought partnership with clients and leadership in application of analytics to solve business decisions. What We’re Looking For MBA or quantitative Master’s degree (e.g., Statistics, Mathematics, Engineering, Economics, etc.) or equivalent Ten (10) plus years of experience combining advanced analytics, consulting and/or managing analytical teams Experience with SAS and SQL Proven leadership experience, ability to motivate and inspire team members Proven ability to serve as a strategic thought partner to executive leadership Successful partnering experience with Technology departments and Decision Science based resources to solve complex business problems Experience translating and communicating complex problems and solutions to all levels of an organization Ability to organize work and thrive in an operational and ad-hoc analysis role Ability to manage multiple priorities and adjust to rapidly changing business environment Proficiency in presentation software (PowerPoint, Tableau, etc.) Strong written and verbal communication skills as well as strong presentation and interpersonal skills How To Stand Out Consulting experience in a related field Experience with pricing, revenue management analytics and systems Leadership experience over the development and integration of analytical tools
The Walt Disney Company Celebration, FL, United States
May 11, 2017
Full-time
Responsibilities Lead analytic efforts to assess Marketing initiatives and develop better understanding of marketing effectiveness. This position will help the organization in evaluating marketing campaign performance, researching industry trends, proactively identifying and solving opportunities for value-added analysis, developing points of view to drive results, and framing recommendations for leadership. The successful candidate will have a mix of marketing and analytic experience along with demonstrated ability with having connected the dots between desired marketing campaign / business outcomes and actual results to make actionable recommendations to improve performance. The position will partner with a spectrum of teams from across the WDP&R organization to ensure all relevant organizational goals and implications are appropriately considered. A successful candidate will have strong relationship skills and be able to effectively analyze and integrate results from across the broader CIMA team as well as key partner areas within and outside Global Marketing & Sales, including Marketing & Sales Strategy, Global Media Strategy, Digital Marketing, WDP&R Online, Pricing, Planning & Forecasting, and Finance. Basic Qualifications Minimum four (4) years experience in analytics, business planning or similar role, preferably within the travel industry Marketing knowledge or experience Solid analytical and technical problem solving skills, including strong knowledge of statistics and data mining Demonstrated ability to effectively handle multiple tasks simultaneously Demonstrated advanced proficiency in analytic software applications such as Excel, Tableau and/or SAS Demonstrated excellent interpersonal skills, including ability to ask questions to gain understanding, partner with others and deal with differing points of view Ability to collaborate in a team environment and with a variety of stakeholders at all levels Creative problem-solving skills, with the ability to think strategically and act tactically Demonstrated attention to detail and focus on excellence in work product delivery Ability to work well in a fast-paced business environment and display professionalism and confidence in challenging situations Ability to approach work with high energy and a results-oriented mindset Ability to identify and handle issues proactively and decisively with limited direction and oversight while also communicating consistently to executive leadership Preferred Qualifications Experience working with digital and traditional media effectiveness data. Strong influencing and negotiating skills Demonstrated ability to develop and deliver persuasive presentations of complex business issues to senior executives Demonstrated ability to quickly gain a conceptual understanding of a complex situation and establish immediate credibility Required Education Bachelor’s Degree (or equivalent) with preferred concentration in Business, Economics, Statistics, Finance, Industrial Engineering, Operations Research, Data Mining, or similar field Preferred Education Master's Degree in an analytic field
The Walt Disney Company Lake Buena Vista, Florida, United States
May 11, 2017
Full-time
The Experience Insights team seeks to enhance Guest vacation experiences through data science, data integration, statistical modeling/analysis, and delivery of innovative services. Through close partnership with other analytical groups throughout Walt Disney Parks & Resorts, the Experience Insights team also serves to get our organization to view the Guest experience and our business in exciting new ways. The Manager, Experience Insights Data Services will be responsible for the overall data strategy of the Experience Insights and Analytics team, working closely with key partners to propose and maintain data architecture, integrate disparate data sources, and oversee governance of the data. In addition, the Data Services team will be responsible for prototype development of pilot applications and systems that advance the Guest experience. Responsibilities Your Role Develop and manage standard data governance procedures and standards. Ensure data is available, reliable, consistent, complete and timely to support the team’s objectives Collaborates regularly with internal teams and key partners in Technology on complex topics related to use of Guest data, integration and data structures. Responsible for data modeling and design/development of applications using big data to enhance the Guest experience. Indirect leadership and training of internal and external analytical resources regarding data structure, efficient coding and best ways to access data Collaborate with data directors across the Walt Disney Company to ensure enterprise-wide governance and to integrate data strategies across segments Basic Qualifications What We're Looking For Bachelor’s degree in Computer Science, Information Systems, Engineering or a similar field. 7+ years' experience in data management or related field Strong understanding of structured and unstructured data environments Experience with big data solutions, including the latest approaches to integrate streaming and historical data Experience in operationalizing data governance procedures Experience developing business cases for technical projects/applications Strong influence of internal team and partners to ensure the most effective and efficient approach to data management Advanced SQL skills used in conjunction with large relational databases, such as Oracle and Teradata Demonstrated proficiency with computing and programming using SAS, R, Java, Python, Spark, or similar data science language Strong collaboration skills Strong written and verbal skills Preferred Qualifications How To Stand Out Advanced degree in Computer Science, Information Systems, Engineering or a similar field Broad knowledge of The Walt Disney Company and Walt Disney Parks & Resorts Familiarity with current Walt Disney Parks and Resorts data environment Experience with rapid development of prototype applications
The Walt Disney Company Glendale, CA, United States
May 11, 2017
Contractor
Support reporting and data mining efforts providing analysis that drives sales recommendations and uncovers opportunities to grow Walt Disney’s Domestic Parks and Resorts. This is a 24-month Project Hire role within the Sales Analytics and Insights (SAI) team. The scope of the role includes working closely with internal partners to develop an understanding of the business needs to identify business trends and provide insights. Responsibilities include problem solving, integration with key business partners; statistical analysis, data management, and visualization of the broader scope. The successful candidate will be a savvy analyst who can deliver results and thrive on excellence. Join Our Team Consumer Insight, Measurement, & Analytics (CIMA) is an organization that enables data-driven and consumer-centric decision making through integrated, objective and actionable insights. Within CIMA, the SAI team provides objective decision support to the Sales organization in the following areas: client and cast incentives, sales channel analytics and optimization, and sales strategy. This is a temporary assignment with no guarantee of permanent placement. Responsibilities Your Role Pursue innovation - Develop new efficiencies and processes for extracting and merging various big data sets Share knowledge - Develop an understanding of various internal and external sales-related systems for consulting with clients Exceed the goal – Support multiple short- and long-term projects simultaneously under changing and challenging constraints Interact - Foster relationships with other internal departments and project stakeholders Basic Qualifications Demonstrated strong written and verbal communication skills with the ability to develop and articulate actionable, fact-based, insights and recommendations. Deliver this by telling a simple, compelling story to varying types of audiences to guide decision-making Demonstrated ability to leverage data integration software skills including spreadsheets and databases software Demonstrated proficiency in use of Microsoft Office programs (especially PowerPoint and Excel) Demonstrated strong problem-solving and critical thinking skills Strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities Preferred Qualifications Proven experience working with reporting and data mining tools such as SAS, Teradata SQL, Tableau, Business Objects, Crystal Reports, etc. Experience with Marketing Analytics Walt Disney Parks and Resorts experience Travel industry experience Required Education Bachelor’s degree or equivalent with concentration in Business, Data Analysis, Statistics, Industrial Engineering, Operations Research, Finance or similar discipline Preferred Education Master’s degree or equivalent experience with a concentration in Business Administration, Data Mining & Analysis, Statistics, Industrial Engineering, Operations Research, Finance or similar discipline
The Walt Disney Company Lake Buena Vista, FL, United States
May 11, 2017
Full-time
The Experience Insights Senior Analyst will support the advancement of the next generation of analytic assets to understand and shape the Guest experience. This role will be responsible for the development and maintenance of various analytic tactics, regular and ad hoc Guest experience reporting, as well as exploratory analysis to identify patterns in Guest behaviors. Responsibilities Your Role Apply data mining, quantitative analysis, and statistical models to identify non-obvious patterns in Guest behavior Work with partners & senior leadership to define, execute, and deliver robust reporting from a Guest-centric viewpoint Respond to requests for ad hoc analysis under tight deadlines Compile and aggregate data sets from multiple, disparate sources Work with team members to define solutions to business problems Translate Guest experience data into insightful and actionable information to support business decisions Explore new approaches to understanding Guest behavior Basic Qualifications What We're Looking For 2+ years of experience in quantitative consumer analytics or operations research Experience supporting various stages of analytic product lifecycle Hands-on experience with undergraduate-level statistical techniques Advanced SQL skills used in conjunction with large relational databases, such as Oracle and Teradata Demonstrated proficiency with computing and programming using SAS, R, Java, Python, Spark, or similar data science language Able to progress work with minimal direction Demonstrated strong partnering and collaboration skills Proficiency with visual analytics and storytelling through visualizations Must be a creative, critical thinker who enjoys problem solving High aptitude and passion to learn new science, software applications, and tools Strong written, communication, and presentation skills Bachelor's degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field Preferred Qualifications How To Stand Out Broad knowledge of The Walt Disney Company and Walt Disney Parks & Resorts Hands-on experience with supervised and unsupervised machine learning techniques Familiarity with unstructured data analytics Familiarity with data streaming technologies such as Apache Spark Streaming, Kafka, and NiFi. Experience using RESTful web services for data access Advanced degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field
The Walt Disney Company Lake Buena Vista, Florida, United States
May 11, 2017
Full-time
The Experience Insights Analytics Manager will build the next generation of analytic assets to understand and shape the Guest experience. This role will be responsible for the Experience Insights’ experience recommender platform, and the development of real-time analytic services that enhance interactions between Guests and Cast Members. Responsibilities Your Role Analytic Responsibilities Build analytic-based products that put our Guests and their vacations at the center Compile and aggregate data sets from multiple, disparate sources Apply data mining, quantitative analysis, and statistical models to identify non-obvious patterns in Guest behavior Translate Guest experience data into insightful and actionable information to support business decisions Strategic Decision Making Responsibilities Work with partners to define solutions that fit more than just an immediate use case, but solve a broad range of business problems Rapidly build proofs of concept that will scale to broader Guest populations Prescribe analytic techniques that produce impactful results, as well as describe those techniques to a diverse set of stakeholders Basic Qualifications What We're Looking For 5+ years of experience in quantitative consumer analytics or operations research Fluency in analytic lifecycle from requirements gathering and ideation through deployment and sustainment Experience with developing and deploying recommendation algorithms; preferably with real-time inputs and location-based awareness Hands-on experience with real-time or micro-batch predictive analytics using machine learning Advanced SQL skills used in conjunction with large relational databases, such as Oracle and Teradata Demonstrated proficiency with computing and programming using SAS, R, Java, Python, Spark, or similar data science language Thrives in an environment of ambiguity and competing priorities Demonstrated strong partnering and collaboration skills Proficiency with visual analytics and storytelling through visualizations Must be a creative, critical thinker who enjoys problem solving High aptitude and passion to learn new science, software applications, and tools Strong written, communication, and presentation skills Bachelor's degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field Preferred Qualifications How To Stand Out Broad knowledge of The Walt Disney Company and Walt Disney Parks & Resorts Familiarity with unstructured data analytics Familiarity with data streaming technologies such as Apache Spark Streaming, Kafka, and NiFi. Experience building and using RESTful web services for data access Advanced degree in Analytics, Data Science, Statistics, Economics, Operations Research, Industrial Engineering, Mathematics, or related field
The Walt Disney Company Glendale, CA, United States
May 11, 2017
Full-time
We're looking for an intellectually curious, business-savvy, analytical powerhouse to join the Disney Interactive Analytics team as a Business Insights Analyst focusing on forecasting and digital analytics. The person in this highly visible role will synthesize complex data from multiple sources to deliver business insight and strategic guidance to product, and executive leadership teams Responsibilities Analyze large, complex data sets representing the behavior of millions of retail consumers and users of Disney mobile apps to address strategic and operational business questions Distill and communicate key insights across all levels of the organization Develop frameworks, models, tools, and processes to institutionalize findings Work closely with internal teams, using data to drive continuous improvement in their products Basic Qualifications Two or more years’ experience at a top-tier firm in an analysis, market research or consulting role Ability to communicate complex results to less quantitatively sophisticated users Working knowledge of SQL or other programming language. Experience using data visualization reporting tools (e.g. Tableau) a plus Experience with retail analytics and modeling a plus Intellectually curious, analytically rigorous, hard-working and a good business intuition are musts! Required Education B.A. or B.S. (graduate degree/MBA a plus) from a top institution in a quantitative field (Business, Math/Stats, Economics, Psychology, CS, Engineering, Physics or similar)
The Walt Disney Company Seattle, WA, United States
May 11, 2017
Full-time
Lead or participate in the architecture, design, and delivery of newly developed cloud­native applications and application migration from on premises data center deployments to a cloud provider. Understand the offerings of various cloud providers to be able to design architectures to utilize managed services when appropriate, comparing various technical options to be able to make an informed choice supported by documented statistics. Work across the organization with other interested Technology departments to drive innovation while supporting standardization. Responsibilities Participate in development projects in which a cloud component is included. Collaborate closely with the development teams, Solutions Engineering, and Reference Architecture teams to design cloud­based solutions for new development and cloud migration efforts. Understand end­to­end architecture for both on­premises and cloud deployments hybrid architectures cloud offerings and managed options Docker/containers Service discovery Pilot new technologies Ensure basic security and monitoring standards are applied consistently across all cloud components deployed Provide oversight, guidance and mentoring to engineering, web development, quality engineering, and release management teams. Embrace and evangelize DevOps and development team autonomy Basic Qualifications 7+ years of software development experience Cloud development experience Solid architectural fundamentals Working knowledge of network concepts including the ability to troubleshoot connectivity issues. Deep understanding of distributed systems Broad knowledge of caching mechanisms and workflows General knowledge of messaging and queueing Knowledge and respect for security requirements and solutions; mobile, web, internal, etc. Builds strong cross­functional working relationships Automates software with continuous integration/continuous delivery Delivers enterprise software in Agile environments Communicates very well in written and verbal form Works autonomously Coordinates effectively in distributed team environment Manages simultaneous work streams with ease Conducts analysis to solve problems and define technical direction Required Education Bachelor’s Degree in Computer Science or equivalent
The Walt Disney Company Burbank, California, United States
May 11, 2017
Full-time
The Data Scientist will research, design, implement and validate algorithms to analyze diverse sources of data to achieve targeted outcomes. The role will provide expertise on mathematical concepts and machine learning for the broader analytics team and inspire the adoption of advanced analytics and data science. Responsibilities Development of prototype solutions, mathematical models, algorithms, machine learning techniques, and robust analytics to support analytic insights and visualization of complex data sets Provide optimization recommendations that drive KPIs established by product, marketing, operations, PR teams, and others Drive innovation by exploring new experimentation methods and statistical techniques that could sharpen or speed up our product decision-making processes Develop and deploy testing hypotheses and analyze test results, providing the necessary analytical rigor to ensure data quality, consistency, repeatability, and accuracy of insights Desire to participate in an “Open Source” learning environment where sharing, documenting, teaching, and collaborating with others is the culture Basic Qualifications 5 or more years relevant experience with a proven track record of leveraging analytics to drive significant business impact Bachelor's degree Proficiency with a statistical analysis tool such as R or SAS Relational, no-SQL, and/or columnar data experience Experience with SQL Excellent time and project management skills, with the ability to manage detail work and communicate project status effectively to all levels Proven track record in meeting aggressive deadlines Ability and desire to lead projects independently from start to finish, working with internal and external teams to make decisions and maintain momentum Preferred Qualifications Machine learning experience Statistical knowledge and intuition - ideally utilized in A/B testing Experience with distributed databases and query languages like Hive, Spark, Scala, or Pig Programming experience with a scripting language such as Python, Perl, Java, or Ruby PhD or MS degree in Statistics, Mathematics, Operations Research, CS, Econometrics or related field Bachelor’s degree in Statistics, Mathematics, Operations Research, Econometrics or related field Ability to tell a story with data – What does the analysis tell you? What do you think the business should do next? Why do you think what is happening, is happening? Ability to influence others with the story of what you’re seeing in the data to make business recommendations
The Walt Disney Company Lake Buena Vista, FL, United States
May 11, 2017
Full-time
The Experience Insights team seeks to enhance Guest vacation experiences through data science, data integration, statistical modeling/analysis, and delivery of innovative services. Through close partnership with other analytical groups throughout Walt Disney Parks & Resorts, the Experience Insights team also serves to get our organization to view the Guest experience and our business in exciting new ways. The Manager, Experience Insights Data Services will be responsible for the overall data strategy of the Experience Insights and Analytics team, working closely with key partners to propose and maintain data architecture, integrate disparate data sources, and oversee governance of the data. In addition, the Data Services team will be responsible for prototype development of pilot applications and systems that advance the Guest experience. Responsibilities Your Role: Develop and manage standard data governance procedures and standards. Ensure data is available, reliable, consistent, complete and timely to support the team’s objectives Collaborates regularly with internal teams and key partners in Technology on complex topics related to use of Guest data, integration and data structures. Responsible for data modeling and design/development of applications using big data to enhance the Guest experience. Indirect leadership and training of internal and external analytical resources regarding data structure, efficient coding and best ways to access data Collaborate with data directors across the Walt Disney Company to ensure enterprise-wide governance and to integrate data strategies across segments Basic Qualifications What We're Looking For: Bachelor’s degree in Computer Science, Information Systems, Engineering or a similar field. 7+ years' experience in data management or related field Strong understanding of structured and unstructured data environments Experience with big data solutions, including the latest approaches to integrate streaming and historical data Experience in operationalizing data governance procedures Experience developing business cases for technical projects/applications Strong influence of internal team and partners to ensure the most effective and efficient approach to data management Advanced SQL skills used in conjunction with large relational databases, such as Oracle and Teradata Demonstrated proficiency with computing and programming using SAS, R, Java, Python, Spark, or similar data science language Strong collaboration skills Strong written and verbal skills Preferred Qualifications How To Stand Out: Advanced degree in Computer Science, Information Systems, Engineering or a similar field Broad knowledge of The Walt Disney Company and Walt Disney Parks & Resorts Familiarity with current Walt Disney Parks and Resorts data environment Experience with rapid development of prototype applications
The Walt Disney Company Kissimmee, FL, United States
May 11, 2017
Full-time
Responsibilities Understand business and identify opportunities to leverage analytics to improve processes and drive actionable insight Work with partners to define key business issues to be solved while incorporating business requirements Lead the conceptual development of business solutions Identify, gather, and analyze multi-dimensional data sets utilizing a variety of tools Analyze and visualize complex data to provide clear actionable insight Design, build, and implement advanced analytical solutions that will be adopted by executives and partners to drive efficiency and faster decision making Deconstruction of business problems into actionable machine learning patterns Contribute to and encourage an environment oriented to trust, open communication, transparency, creative thinking, and cohesive team effort Contribute to long-term process improvement initiative by ensuring that good ideas are pitched and followed-up on Help develop data science capabilities in the team by assist leadership in identify training needs Basic Qualifications 3+ years’ experience in a management consulting, data science, or business analysis role with experience developing solutions for an executive audience Database knowledge and proven proficiency writing in SQL using Teradata or similar tool Proven application of both business analysis and advanced analytical approaches to solve business questions Expert knowledge in data visualization and proven proficiency using Tableau, or equivalent Proven ability to tell a business relevant story with analytics to a non-technical audience Strong communication skills through both written and verbal means Proven experience assessing and applying the appropriate technical/analytical solution to a specific business question/need Proven track record of approaching business problems with curiosity and objectivity Expertise in statistical learning methodologies including regression, classification, forecasting, time series analysis, and tree-based models Preferred Qualifications Full-lifecycle machine learning modeling experience including train/rest data selection & segregation, cross validation, model parameter tuning and optimization techniques, and ongoing model performance evaluation Programmatic data transformation skills in R or Python Development experience in JMP, and/or SAS is a plus Knowledge of retail buy, move, sell lifecycle Understanding of standards and processes across the retail organization, Ex NRF-ARTS Proven retail experience in an analytics capacity Required Education Bachelors degree in management, applied mathematics, statistics, business analytics, economics, engineering or equivalent experience Preferred Education Master’s degree in applied mathematics, statistics, predictive analytics, business analytics, economics, engineering or equivalent experience
The Walt Disney Company Burbank, CA, United States
May 11, 2017
Full-time
The Sr. Data Analyst, Consumer Behavior will possess a strong understanding of social metrics, sentiment analysis, and industry tools to generate macro level understanding of customer behavior. The role will analyze customer personas to design maps of the customer journeys both inside and outside the product. Responsibilities Develop a deep understanding of engagement and retention drivers by persona/journey and provide insight on social conversation and sentiment. Build recommendations on effective customer journeys and provide product improvement opportunities that increase sales and adoption. Leverage social analytics tools such as Crimson Hexigon’s ForeSight to track, trend, and analyze consumer behaviors, expressed preferences, and response to media and marketing efforts of the Studio Actively mine social networks to recognize opportunity for amplification, crisis identification and response Provide optimization recommendations that drive KPIs established by product, marketing, operations, PR teams, and others Develop and deploy testing hypotheses and analyze test results, providing the necessary analytical rigor to ensure data quality, consistency, repeatability, and accuracy of insights Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for! Apply data science skills to develop more advanced solutions that drive action in the business Desire to participate in an “Open Source” learning environment where sharing, documenting, teaching, and collaborating with others is the culture Basic Qualifications 5+ years experience analyzing massive sets of technical transactional data Bachelor’s Degree Experience with one of the following social listening tools: Sysomos, Brandwatch, netBase, Crimson Hexagon Strong visualization skills (Tableau, D3, web apps) Experience collaborating with and articulating recommendations to sophisticated technical audiences Confidence to take ownership of projects and make decisions in a fast-paced environment with minimal documentation and process Ability to tell a story with data – What does the analysis tell you? What do you think the business should do next? Why do you think what is happening, is happening? Ability to influence others with the story of what you’re seeing in the data to make business recommendations Ability and desire to lead projects independently from start to finish, working with internal and external teams to make decisions and maintain momentum Excellent time and project management skills, with the ability to manage detail work and communicate project status effectively to all levels Proven track record in meeting aggressive deadlines Preferred Qualifications Experience querying Hadoop (Hive, Pig, Presto) Used Python or R for collecting, manipulating, analyzing and visualizing data Experience constructing Boolean and SQL-based queries Advanced Excel skills for analysis, dashboarding, and data manipulation pivot tables, conditional statements, VLOOKUP, statistical packages, macros, correlations/regressions
The Walt Disney Company Burbank, CA, United States
May 11, 2017
Full-time
For The Walt Disney Studios to transform into a truly modern entertainment company and compete highly dynamic and volatile global marketplace, we must put audiences at the center of everything we do. This transformation requires that we understand our audiences better than ever before and engage them in an integrated way across our brands, windows and platforms. The newly created role of SVP, Consumer Analytics & Insights will enable the continued transformation of Walt Disney Studios into a consumer insights, data-driven organization. This is a highly strategic role that will work closely with business leaders across our Movie, Music and Stage Play businesses and industry-leading partners to strengthen analytics and insights capabilities and develop strategies to deepen consumer engagement. This new organization will require significant build out over the next few years and this leader will be at the center providing visionary leadership as well as tactical support as the team and its capabilities grow. This leader will also serve as the executive level liaison across the Film Studio, Music Label and Stage Play business. The SVP Consumer Analytics & Insights is responsible for these key areas: Consumer Data and Analytics MPD, In-Home & Creative Research Theatrical Marketing Research Studio-wide Consumer Relationship Management (CRM) To accomplish this transformation across our organization, it is critical that the function is headed by a leader that possesses that rare combination of technical acumen, business savvy and visionary leadership and collaboration skills. Responsibilities Build and lead a Studio-wide team for Consumer Insights, Analytics and CRM to deepen consumer engagement and optimize business performance Provide critical intel on our ever-changing consumer – demographic and psychographic composition, habits and interests of current and targeted audiences Translate business priorities into a strategy that creates a holistic view of our consumers to better inform decision making Mix analytics and storytelling to deliver inventive, fact-based strategies that help drive an increase in the effectiveness of marketing and distribution programs Evaluate data quality and data sources for continuous improvement, including emerging digital platforms Develop a KPI framework to support the evaluation and continuous improvement of analytics and CRM strategies to drive the greatest return on investment Work with studio leaders to deliver personalized offers and communications to current and targeted consumers through integrated CRM efforts Collaborate with Studio Technology to develop and maintain data management and sharing tools and platforms that provide decision-makers real-time data and insights Strengthen connections with external vendors, agencies, and third-party partners to improve access to consumer data Partner with segments across The Walt Disney Company to align data and consumer strategies Preferred Qualifications 10 + years’ experience leading a complex multi-industry data and analytics organization with at least 5 years of experience specializing in marketing analytics Intellectually curious thought leader and inventive problem-solver Strategic thinker who is willing to roll up their sleeves and get into the data Proven experience leading and inspiring a high-performing team to support growth objectives. Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders Strong consultative skills to establish relationships across the broader organization and with Consumer Data & Analytics leads across other segments Strong mathematical background, with experience in data mining, statistical analysis, test and learn plans, ROI and modeling Extensive knowledge of database marketing principles, database structure, direct marketing principles and best in class methodologies Experience leveraging data from a variety of direct to consumer channels; websites, social media platforms and data derived from B2B relationships with external partners (Theatrical Exhibiters, Retailers, and E-Commerce platforms) to maximize data inputs and enhance the consumer experience Working knowledge of social/digital listening strategies and ability to interpret the business insights derived from social listening platform Experience working in a cross functional center of excellence Required Education Ideally has obtained an advanced degree in a quantitative field, such as statistics, mathematics, engineering, or economics. An MBA is preferred.