The Walt Disney Company

The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world.

The Walt Disney Company Anaheim, CA, USA
Nov 15, 2018
Full-time
This position is responsible for revenue management functions that align the forecast with current demand in order to optimize revenue, and to ensure current and future business objectives are met. Manage demand forecasts and optimization through revenue management systems Develop and maintain forecasting and demand optimization tools and models, using mathematical and statistical techniques along with historical data to drive insights and determine continuous improvement opportunities Develop and use statistical modeling to determine forecast accuracy and to analyze variances to identify areas of revenue opportunities or potential exposures Provide optimal utilization assumptions and yielding practices for new concepts. Provide objective and analytical insights on key metrics, strategic initiatives, competitive/industry factors, and performance drivers Leverage data visualization techniques and communication skills to present complex analytical findings in clear business terms that facilitate acceptance and execution by business partners and senior executives. Partner with Pricing, Marketing, Sales, and Operations to drive optimal results Minimum three years statistical, financial, or strategic development analysis experience Knowledge of forecasting and/or yield management Proficiency in acquiring, organizing, cleansing and manipulating large amounts of data, advanced skills in Microsoft Excel, including VBA, and SQL Strong attention to detail and data accuracy Ability to simplify complex analytics into recommendations that are easily understood and executable A natural curiosity to understand business performance and the “why” behind business results; an inquisitive mindset to identify and understand root causes through consolidation of multiple data sets Ability to work in a team environment with a positive demeanor Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Great sense of responsibility, ownership, and pride in delivering quality results One plus years of either inventory management or revenue management experience Three to five years experience in applying advanced analytical techniques to solve business problems Advanced SQL and Excel Demonstrated SAS, R, or Python programming experience Experience with Tableau Understanding of revenue management concepts (i.e., dilution, displacement, etc.) Ability to interpret complex pricing models to inform forecast influence decisions at a granular level for assigned resorts Understanding of visitation metrics and revenue drivers. Proven experience with and strong understanding of advanced analytical methods Bachelor’s degree in Statistics, Mathematics, Engineering, Business, Economics, Data Science or a quantitative field or equivalent Master's degree Revenue management seeks forward thinking team member who is passionate about delivering quality results and enjoys working closely with business partners on both strategic and tactical challenges. The position leverage technology, data analytics, and optimization to explore opportunities, shape business decisions and drive business value. Work with partners to understand new initiatives, ensure forecasts/plans include all relevant information, and help influence decision making. Create new forecasting and inventory management tools and models using mathematical and statistical techniques to determine continuous improvement opportunities. Successful candidate will have strong communication, partnering, and analytical skills, including advanced excel modeling, Tableau, and SQL experience. The candidate will have an ability to determine what is driving performance, will have a natural curiosity to understand "why" performance is favorable or unfavorable, and will take a proactive role in problem-solving. Required Education : Bachelor’s degree in Statistics, Mathematics, Engineering, Business, Economics, Data Science or a quantitative field or equivalent Preferred Education : Minimum three years statistical, financial, or strategic development analysis experience Knowledge of forecasting and/or yield management Proficiency in acquiring, organizing, cleansing and manipulating large amounts of data, advanced skills in Microsoft Excel, including VBA, and SQL Strong attention to detail and data accuracy Ability to simplify complex analytics into recommendations that are easily understood and executable A natural curiosity to understand business performance and the “why” behind business results; an inquisitive mindset to identify and understand root causes through consolidation of multiple data sets Ability to work in a team environment with a positive demeanor Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Great sense of responsibility, ownership, and pride in delivering quality results Company Overview : Data
The Walt Disney Company Celebration, FL 34747, USA
Nov 15, 2018
Full-time
The Omni-Channel Analytics Manager’s key responsibilities include, but are not limited to, the following: Project Management Lead multiple measurement and analytical projects with minimal oversight Collaborate with partners to align efforts and resources Communicate project status to key stakeholders on an ongoing basis Drive projects to on-time completion AI/ML Measurement Work with business partners to understand use cases and models Create requirements to capture the data needed for measurement Analyze the business impacts Distribute objective results through write-ups and presentations AI/ML Implementation Understand the data, environment, and processes for day-to-day business operations Create automated models and algorithms that fit into day-to-day operations to focus analytical resources on the greatest opportunities Implement large scale and robust end-to-end solutions that deliver actionable insights and drive efficiencies Maintain best practices documentation and to assist end users Measure the impacts of implement solutions and adjust as necessary 7+ years of relevant experience Ability to excel in a fast-paced, complex, and ambiguous business environment Ability to deliver work on-time with a solution-oriented approach Proficiency with “big data” environments, tools, and programming languages such as Python, R, and/or TensorFlow Experience in implementing large-scale AI/ML products that leverage technical knowledge, such as neural networks, deep learning, natural language processing, causal inference, clustering, and optimizations, into daily business operations at scale Experience in measuring the impacts of AI/ML products on business operations Ability to communicate complex concepts into simple terms for diverse audiences Act as a steward for data governance and processes Desire to learn and grow with an organization Proficiency in Microsoft Office suite 10+ years of relevant experience Experience with digital and contact center data and analytics Experience with travel industry data and analytics Familiarity with data visualization tools such as Tableau Conversational in Mandarin, Cantonese, and/or French Master’s degree in analytical/quantitative field – e.g. computer science, statistics, operations research, economics, mathematics, marketing analytics, engineering, etc. – or equivalent work experience Ph.D. in an analytical/quantitative field related or equivalent Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing center of excellence for Disney Parks, Experiences and Consumer Products (DPECP). CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) department provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization.We are looking for an innovation and solution-oriented analytical professional to join the team as an Omni-Channel Analytics Manager. He/she will unite automated science techniques with day-to-day operations to transform the way DTOA operates. The successful candidate will have the ability to implement artificial intelligence (AI)/machine learning (ML) solutions to business opportunities, measure the impacts, communicate the results and implications, and make recommendations for continuous improvement. He/she will collaborate with product and analytical partners across the organization.The position reports to the Sr. Manager, Omni-Channel Analytics and may or may not have direct reports. Required Education : Master’s degree in analytical/quantitative field – e.g. computer science, statistics, operations research, economics, mathematics, marketing analytics, engineering, etc. – or equivalent work experience Preferred Education : 7+ years of relevant experience Ability to excel in a fast-paced, complex, and ambiguous business environment Ability to deliver work on-time with a solution-oriented approach Proficiency with “big data” environments, tools, and programming languages such as Python, R, and/or TensorFlow Experience in implementing large-scale AI/ML products that leverage technical knowledge, such as neural networks, deep learning, natural language processing, causal inference, clustering, and optimizations, into daily business operations at scale Experience in measuring the impacts of AI/ML products on business operations Ability to communicate complex concepts into simple terms for diverse audiences Act as a steward for data governance and processes Desire to learn and grow with an organization Proficiency in Microsoft Office suite Company Overview : Data
The Walt Disney Company Celebration, FL 34747, USA
Nov 15, 2018
Full-time
The Associate Omni-Channel Analyst’s key responsibilities include, but are not limited to, the following: Data Strategy / Architecture Work with business partners to determine needs and requirements Identify and document data requirements to support both ongoing and ad hoc analysis Learn new data sets from various lines of business, to develop an expertise in those data sets Partner with the Data Services team to manage new data requests, document and automate data processes, and apply business logic to source data Data Analysis and Insights QA data to ensure accuracy Analyze and mine data to find opportunities in time allotted Undertake proactive and reactive ad-hoc requests as needed Make business recommendations based on the data findings Drive more efficient and sophisticated analytical insights Data Delivery / Distribution Develop efficient and value added queries / analyst tables for ongoing and adhoc analysis Convey and highlight recommendations to ‘tell the story’ with data Ensure partners understand the data / tables / processes 1+ years of relational database experience 1+ years of analytical experience Ability to excel in a fast-paced, complex, and ambiguous business environment Ability to deliver work on-time Team player mentality “Get stuff done” approach Attentiveness to detail Desire to learn and grow with an organization Proficiency in SQL, R, and/or Python programming languages Proficiency in Microsoft Office suite Proficiency with business intelligence tools such as Tableau 3+ years of relational database experience 3+ years of analytical experience Ability to apply statistical rigor to analyses Knowledge of “big data” environments and tools Experience with digital and contact center data and analytics Experience with hospitality data and analytics Experience with data warehouse platforms such as My SQL, SQL Server, Teradata Experience with text mining and natural language processing Interest in machine learning and artificial intelligence Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc Master’s degree in an analytical/quantitative field or equivalent Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing center of excellence for Disney Parks, Experiences and Consumer Products (DPECP). CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Digital & Travel Operations Analytics (DTOA) department provides analysis across the primary modes used by Guests/clients for vacation discovery, planning, transacting, and management to enable decision making and optimization.The Associate Omni-Channel Analyst is a key contributor to the DTOA Analytics team. He/she will have the opportunity to work with large data sets and cloud environment tools, and become a subject matter expert with data and source systems used within many lines of business supported by CIMA. In order to succeed in the role, the Associate Omni-Channel Analyst must possess a passion for data, quality assurance, and analysis as this role will support partners and clients with data architecture, queries, and processes to enable more efficient and consistent reporting and analysis in the organization. In order to excel in the role, the Associate Omni-Channel Analyst must further the analytical sophistication of the team. The position reports to the Omni-Channel Analytics Manager and does not have direct reports. Basic Qualifications : TBD Required Education : Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc Preferred Education : 1+ years of relational database experience 1+ years of analytical experience Ability to excel in a fast-paced, complex, and ambiguous business environment Ability to deliver work on-time Team player mentality “Get stuff done” approach Attentiveness to detail Desire to learn and grow with an organization Proficiency in SQL, R, and/or Python programming languages Proficiency in Microsoft Office suite Proficiency with business intelligence tools such as Tableau Company Overview : Data
The Walt Disney Company Kissimmee, FL, USA
Nov 10, 2018
Full-time
The Pricing organization is part of a team that supports clients across Disney Parks, Experiences & Consumer Products including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. This role supports merchandise retail revenue management analysis, development of analytical models and methods, pricing optimization insight, and the development, financial analysis and implementation of merchandise revenue management initiatives. Lead and develop a team of two to three Revenue Management team members, provide analytics and actionable insight to support the strategic pricing group, merchandise line of business, and Disney’s financial objectives of driving incremental profit. This position will report to a Sr. Manager-Pricing. Responsibilities Exercise leadership – Guide a team of analytical professionals through analysis, modeling, and project management to support retail decision making Consult with executives - Set priorities, hit deadlines, shape the deliverables and communicate science into results that can be understood and acted upon Collaborate with key partners - Act as liaison for the Revenue Management and Pricing teams with partners in the Merchandise line of business and Merchandise Operations Position for success - Participate in high-value opportunity projects, as needed Basic Qualifications Proficiency with statistical modeling and concepts Proven proficiency in statistical software modeling tools (preferably SAS) along with SQL and Excel Demonstrated problem-solving and decision-making skills Demonstrated strategic and creative thinking ability with a willingness to share and explore new ideas Demonstrated exceptional leadership, coaching and partnering skills Demonstrated exceptional written and verbal communication skills with ability to influence others with the story behind the data. This includes the ability to communicate concepts to a non-technical audience and advise senior leadership in a clear way to enable them to make business decisions Demonstrated ability to champion projects from beginning through implementation, meet deadlines, handle multiple priorities and perform job responsibilities accurately with minimal supervision Demonstrated exceptional sense of responsibility, ownership and pride in delivering quality results and understanding the business impact Demonstrated knowledge of Teradata and/or Oracle database management systems Experience working with complex and large volumes of data, database applications and data visualization software (i.e. Tableau) Proven knowledge of pricing or revenue management Demonstrated project management skills with ability to deliver on-time projects Preferred Qualifications Experience with Walt Disney Parks & Resorts Proven retail experience, especially at the management level Pricing management level experience Demonstrated advanced modeling skills Required Education Bachelor's degree Preferred Education Master’s degree or equivalent We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview. Company Overview: Data
The Walt Disney Company Celebration, FL, USA
Nov 08, 2018
Full-time
The Pricing organization is part of a team that supports clients across Disney Parks, Experiences & Consumer Products including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, pricing, promotions and optimization. This role will support the Pricing team in developing, analyzing, and executing promotional pricing strategies to maximize profitability for the Walt Disney World Parks & Resorts line of business. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. They will also have exceptional communication and analytical skills, with a high degree of ownership and motivation to successfully manage high impact projects and drive profitability and long term-success. We will be considering talent to fill Sr. Analyst and Analyst level positions. Both will report to the Manager-Pricing. Responsibilities: Perform detailed analyses using financial and statistical modeling techniques to evaluate the impact of initiatives, measure key business performance metrics and determine continuous improvement opportunities. Translate complex problems and large data sets into actionable insights and story-telling presentations for key stakeholders and executive leadership. Engage in key partnerships (e.g., Forecasting, Marketing and Sales, Revenue Management, CIMA, Digital, DRC, Legal) to ensure alignment and long term success across organizations. Lead the development, execution, and measurement of key strategic initiatives. Basic Qualifications: Minimum two years of work experience in business analysis and/or strategy development (Analyst) Demonstrated data analytics skills with proficiency in associated database applications (e.g., SAS, Teradata, SQL and Tableau) Proven proficiency in Microsoft Office suite of products, especially Excel and PowerPoint Exceptional business acumen with proven strategic thinking and problem-solving skills Solutions-oriented mindset and commitment to achieving team objectives Exceptional sense of responsibility, ownership and pride in delivering accurate and high quality results Preferred Qualifications: Minimum five years of work experience in business analysis and/or strategy development (Senior Analyst) Exceptional leadership and partnering skills with written and verbal communication skills needed to effectively build partnerships and influence others Demonstrated ability to champion projects, meet deadlines, handle competing priorities, and perform job responsibilities accurately with minimal supervision Proven knowledge of Disney resorts and theme parks Proven knowledge of Revenue Management and Analytics Demonstrated ability to build complex financial and statistical models using large data sets Required Education: Bachelor’s degree in Finance, Economics, Business, Industrial Engineering, Marketing or other quantitative field Preferred Education: Master’s degree or equivalent Additional Information: We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview. Company Overview: Data
The Walt Disney Company Spotswood, NJ, USA
Nov 07, 2018
Part-time
At the heart of the Data & Advanced Analytics team is directly involved in the growth and strategic development of Disneyland Paris. By integrating the Decision-Making division, we design and implement decision-support solutions in cross-functional areas of business (from ticketing to merchandising to catering and hotels). They collaborate daily with data scientist, data steward, data engineer and business analysts. Thanks to their expertise, they contribute to the valorization of the data to make them levers of creation of values and thus work to the renewal and the improvement of the experience of our visitors. Mission The Data Steward is responsible for the quality of the data, its documentation and its adaptation to the needs of the company, including adding information (or meta data) that overqualify the data and provide real added value (Master Data Management). Responsibilities: Understand the needs of the various business divisions of the company and its information systems. Adapt the data to the business needs, ensure its understanding and use. Updating business repositories Standardization of the data (semantics, format, definition, ...). Creation and update of the following reference documents: Data Dictionary, Data Model, Flow Mapping and Main Business Processes, Data Lifecycle (traceability, archiving, destruction, ...) related to business needs and regulations, Guarantee the quality of the data (uniqueness, accuracy, completeness, integrity, freshness). Establishment of quality requirements, creation and monitoring of indicators, assessment of the impacts of non-quality of the data. In the case of duplication due to different business contexts, definition of the reference data. For data external to the company (open data, ...), verification of the origin as well as the level of confidence. ​​Manage the obsolescence of data, information and processes by removing irrelevant or inappropriate material. Guarantee the integrity of reference data (CRM, MDM, etc.) throughout their life cycle. It masters the data architecture, manages the corresponding projects, and ensures compliance with the audit and control procedures. It collects, plans the availability, integrates and validates the reference data (customers, products, ...). Basic Qualifications: Skills sought Project Management and Interfaces with IT teams Knowledge of database administration and operating tools. Knowledge of ETL integration / data transformation solutions. Mastery and understanding of the processes and rules of use of the data. Mastery and understanding of different data models. Qualities sought Rigor, organization, curiosity, perseverance, autonomy, motivation and proactivity. Versatile, collaborative spirit and facilitator. Required profile Higher education in computer science (Bac + 5), justify at least 3 years in the work of the data. You are fluent in English in a professional setting (level C1) Company Overview: Data
The Walt Disney Company New York, NY, USA
Nov 02, 2018
Full-time
As part of Marvel’s New Media Platform group, this position will play an important role in the analytics implementation of the company's customer experience and customer behaviors across our digital properties. This role requires hands-on experience with Adobe (formerly Omniture) Analytics tools, DTM and Tealium. Responsibilities: Work with key marketing, sales and product stakeholders to understand business objectives in order to develop the appropriate measurement plan and tagging strategy for Adobe Analytics Maintain existing tech specification documents for website enhancements, mobile apps and campaign launches with Adobe Analytics, DTM, Tealium, ObservePoint, etc Hands-on knowledge working with data layers such as DTM and Tealium to expose user events and actions on webpages Perform data quality audits, QA tags, identify data collection issues, suggest improvements and implement fixes Basic Qualifications: 2+ years’ experience implementing Adobe web analytics Expertise in Adobe Analytics tools (Workspace, SiteCatalyst, Ad hoc Analysis) required Experience with DTM and Tealium data layer development in Javascript Proficient in using web debugging tools for testing of tagging implementations Practical problem solving, ability to identify and interpret patterns, trends and anomalies in data Ability to succeed in a fast-paced, entrepreneurial environment Attention to detail is a must Strong relationship-builder, outstanding verbal and written communication skills Exceptional organizational and multitasking skill Required Education: BA/ BS degree or relevant work experience About Marvel Entertainment: Marvel Entertainment, LLC, a wholly-owned subsidiary of The Walt Disney Company, is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years. Marvel utilizes its character franchises in entertainment, licensing and publishing. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Marvel Digital Media Group LLC, which is part of a business segment we call Marvel Entertainment. Marvel Digital Media Group LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Burbank, CA, USA
Oct 28, 2018
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. This role is part of the Enterprise Business Systems (EBS) organization. Our mission is to provide business technology solutions for the enterprise that empower growth, and enhance value across brands, geographies and organizations. The Data Solutions & Architecture group is part of the Enterprise Technology organization. We are responsible for architecting, developing and managing the data platforms, data integrations and reporting and analytics solutions for The Walt Disney Company’s enterprise business data. We are experts at architecting and building highly scalable data and analytics solutions that meet the business requirements of the groups across the company we support. As part of our team, you will be working with a full range of data technologies and architectures including big data platforms, enterprise data warehouses, pub/sub data messaging, master data management, AI/ML predictive analytics, Robotics Process Automation, and multiple reporting and analytics frameworks and tools. You will be working in a complex, challenging, fast-paced and rewarding environment, with other like-minded peers who are solutions and results oriented, and who enjoy collaboration. Besides being experts in their respective fields, our architects and developers are smart, curious, innovative, solutions-oriented, respectful, highly collaborative and continuous learners. Responsibilities Data design and modeling and developing data models across all of the organization’s data systems, especially the design of data in the major data platforms (data warehouses, data lakes, master data management systems). Developing data integration solutions using common data integration best practices including: APIs, Messaging Bus, Pub-Sub, ETL Developing highly-scalable and flexible, cost-effective enterprise data solutions Developing secure and compliant data solutions Keeping fluent in the industry and marketplace evolution--staying current with vendor product offerings and common and emerging data solutions in use across the industry; continuously learning new data technologies and introducing these into the organization Cross-training peers and mentoring teammates Basic Qualifications Skills & Key Attributes 1-3 years developing enterprise data solutions Expertise in data engineering, data design and data modeling Expertise in data integration Expertise with all aspects of data management: data governance, data mastering, meta-data management, data taxonomies and ontologies Expertise in developing and delivering highly-scalable and flexible, cost effective, cloud-based enterprise data solutions Expertise developing secure and compliant data solutions Current with new technologies and vendor solutions available in the marketplace Fluency in cloud based data storage and analytics offerings Strong collaboration skills and ability to establish and manage effective working relationships in a matrixed organizational structure Good communication and presentation skills, both oral and written. Ability to communicate well to both technical and business audiences. Innovative thinking and embraces innovation by constantly seeking new or contrary ideas and approaches to what has been done in the past. Thinks big and broad, without being constrained by existing norms or business models. Results oriented, biased toward action Keeps fluent in new technologies and successful sharing with peers and introducing new technologies Chooses optimism and calls out cynicism and unproductive behavior Demonstrates stamina, resilience and perseverance under trying circumstances Experience Experience in engineering and data modeling Experience in data integration Experience data modeling in multiple platforms including experience with HANA data modeling Experience developing data integration solutions using common data integration best practices including: APIs, Messaging Bus, Pub-Sub, ETL Experience with data security and compliance Experience and with data lifecycle management, data-tiering and data archiving Experience with Finance and HCM data and business domains is a plus Proven track record of execution--driving results and meeting commitments. Required Education BS Computer Science or related technology field Preferred Education MS Computer Science or related technology field About The Walt Disney Company (Corporate) At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Worldwide Services, Inc., which is part of a business segment we call The Walt Disney Company (Corporate). Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Spotswood, NJ, USA
Oct 26, 2018
Part-time
Our Destination With 320 million visits since 1992, Disneyland® Paris is the most visited tourist destination in Europe. Disneyland Paris is home to two theme parks and over 50 unique attractions. Thus the dream of the great Disney classics, the magic of cinema, animation and television are within reach of our visitors. Disneyland Paris also manages the Disney Village and 7 themed hotels, from 2 to 5 stars, with more than 6,000 rooms to provide our visitors with a qualitative experience. Department Within our Marketing Business Intelligence department, you are responsible for the measurement and analysis of web data in order to optimize the digital marketing performance of Disneyland Paris at the European level, e-commerce sites and to improve the knowledge of customers and prospects. Responsibilities Your role: Reporting to Data & Advandec Analytics, your main mission is to analyze the digital interfaces of Disneyland Paris (web / mobile / tablet) by answering user, marketing and e-commerce issues. Project Management of AB Test on e-commerce platforms and mobile applications Analysis of user behavior on digital platforms of Disneyland Paris and in various European markets (e-commerce, mobile and apps) to optimize the customer experience Technical & ergonomic watch on the interfaces (web / mobile / tablet) Basic Qualifications Your profile: BAC + 4/5 obtained in business school, university or school of communication with a specialization in a digital marketing curriculum Strong interest in e-commerce / m-commerce issues Good knowledge of AB Testing tools (AB Testy) and uX analysis (content square …) Good knowledge of web analysis tools (Adobe Analytics, Google Analytics) Knowledge of Data Visualization tools (Tableau Software) Imperative English (level C1). Experience already proven in Project Management About Disneyland Paris Disneyland® Paris is a company where dreams really do come true. Here, 16 000 Cast Members work in nearly 500 operational and support professions, on stage or backstage. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe! About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with EURO DISNEY ASSOCIES SCA, which is part of a business segment we call Disneyland Paris.
The Walt Disney Company Spotswood, NJ, USA
Oct 25, 2018
Full-time
The mission of Workforce Insights teams is to have the right resource, at the right time, in the right place, by delivering the right strategies, standards and processes, while ensuring an exceptional quality of service to our visitors, the commitment of our employees , and optimizing Labor investments. Under the responsibility of the Senior Manager Organization and Workforce Optimization of the Operations Optimization Division, you draw up recommendations in line with the strategy put in place by management and provide analytical support to facilitate decision support. On the basis of the data transmitted by the partner teams, you will work on the sizing of the staff working hours resources for the planning department and the operational divisions. Responsibilities Your mission? Develop the budget in manpower hours required for the expected operational activity Analyze the management indicators and recommend workforce management solutions (vacations, reassignments, hires, etc.) Optimize the workload Build the activity forecasting model in line with the specifications established with the client and the different variations Prepare analytical support for operational teams during improvement projects Communicate the results to customers and management Participate in industry projects and contribute to Division initiatives Realize the recruitment plan Conduct adhoc studies of the impacts of the various decisions for the destination Disneyland Paris (opening or closing of attractions, shops, hotels, restaurants, the park) on the sizing of resource Your profile? Graduate with a master 2 or equivalent in finance or a similar field, supplemented by an experience in management control (internships / alternation) Excellent command of Excel, given the size of the statistical elements to take into account, ability to create pivot tables, (macros would be a plus), notions on Access and Business Object and appetence for some IT tools Rigor and ability to self-control, autonomy, common sense and notion of quantities to avoid mistakes Ability to develop recommendations in a synthetic and relevant way Taste of teamwork and mutual help Excellent interpersonal skills for exchanges with all stakeholders and obtain the necessary information Ability to evolve in a constantly changing environment English intermediate level (B1) The difference Disneyland Paris? A multicultural environment and a wide variety of professions A desire for change turned to the technologies of tomorrow A sense of human relations oriented towards excellence of service both internally and externally. Ready to participate in a great human adventure? To join 16,000 collaborators (Cast Members) sharing the same professional ambition: that to make live the magic Disneyland Paris for our 15 million annual visitors? All you have to do is apply, because we are ready to give you the means to showcase your talents! About Disneyland Paris Disneyland® Paris is a company where dreams really do come true. Here, 16 000 Cast Members work in nearly 500 operational and support professions, on stage or backstage. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe! About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with EURO DISNEY ASSOCIES SCA, which is part of a business segment we call Disneyland Paris.
The Walt Disney Company Anaheim, CA, USA
Oct 23, 2018
Full-time
The Pricing organization is part of a team that supports clients across Disney Parks, Experiences & Consumer Products including Ticketing, Resorts, Merchandise and Food & Beverage in the core competencies of yield management, revenue planning, pricing, promotions and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment. This position will report to a Manager-Pricing. Responsibilities Achieve business goals and objectives - Evaluate key business drivers to measure the success of pricing decisions, incorporating science based insights to identify strategic opportunities, and collaborating with partners to project manage and execute annual and promotional pricing decisions and initiatives Integrate - Partner with the Decision Science team to integrate advanced analytics and insights into the resorts pricing process Collaborate with key partners –Develop and maintain relationships with Marketing, Research, Legal, and Forecasting/Revenue Management to communicate performance, understand new initiatives, and identify impacts of strategic opportunities Basic Qualifications Minimum three to five year’s work experience in business analysis and/or strategy development Proven proficiency in Microsoft Office suite of products, with expertise in Excel and PowerPoint Demonstrated familiarity with statistical analysis and software Demonstrated problem-solving, creative thinking, and partnering skills Demonstrated exceptional written and verbal communication skills, with the ability to shift readily between technical and non-technical terminology depending on audience Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision Demonstrated exceptional sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact Preferred Qualifications Five plus years work experience in business analysis and/or strategy development Proven knowledge of Disney Theme Parks & Resorts Prior experience with pricing, revenue management, and/or forecasting Demonstrated project management skills with ability to deliver on-time projects Experience working with complex and large volumes of data, database applications, and data visualization software (e.g., Access, Teradata, Oracle, and Tableau) Required Education Bachelor’s degree in Finance, Mathematics, Economics, Industrial Engineering or other quantitative field Preferred Education Master’s degree or equivalent Additional Information We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview. About Disneyland Resort When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Disneyland Resort. Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company New York, NY, USA
Oct 23, 2018
Full-time
Disney Streaming Services is a place for the creative and the bold. We’re seeking talent across disciplines to join our team. Whether New York City, San Francisco, Manchester or Amsterdam we provide opportunities to elevate your career and transform an industry. Disney Streaming Services software engineers develop premium digital media products for Major League Baseball and our partners. The products we build, such as MLB.TV, NHL.TV, HBO NOW and PlayStation Vue are paving the way for the next-generation media and sport technologies. BAMTECH engineering is headquartered in the Chelsea area of New York, NY with an office in the SoMo area of San Francisco, CA and team members based around the world. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you. At Disney Streaming Services data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. Responsibilities Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions Build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices Build and maintain dimensional data warehouses in support of business intelligence tools Develop data catalogs and data validations to ensure clarity and correctness of key business metrics Drive and maintain a culture of quality, innovation and experimentation Basic Qualifications 3-5 years of experience developing in object orient Python Engineering big-data solutions using technologies like EMR, S3, Spark Loading and querying cloud-hosted databases such as Redshift and Snowflake Building data pipelines using Kafka, Spark, Flink, or Samza Preferred Qualifications Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift Experience deploying data notebook and analytic environments such as Jupyter and Databricks Knowledge of the Python data ecosystem using pandas and numpy Experience building and deploying ML pipelines: training models, feature development, regression testing Experience with graph-based data workflows using Apache Airflow Required Education Bachelor’s degree in Computer Science or related field or equivalent work About Disney Streaming Services Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; the upcoming Disney subscription video service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology, LLC, which is part of a business segment we call Disney Streaming Services. Disney Streaming Technology, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Bristol, CT, USA
Oct 23, 2018
Full-time
The Data Scientist will work within the ESPN Consumer Data Platform – a big data platform responsible for collection of all the consumer integrations across ESPN products and build machine learning models which will impact millions of fans across the world. You will be charged with delivering actionable data insights and data science solutions from ESPN’s large and diverse set of first and third party data sources. This data will come from every aspect of the user journey and product experience - user on-boarding, registration, personalization, ad-sales. Data models will be both implicit and explicit. The primary objective will be to apply modern data science techniques to discover patterns in user behavior that can be leveraged to drive three main metrics – user frequency, user engagement and revenue yield. Further, you will be tasked with building models to segment and cluster ESPN’s vast amount of digital and broadcast content – marrying these models with user behavior patterning to deliver personalized, unique experiences to each ESPN user. You will work closely with Product Managers, Designers, Audience Development and Content Development to identify areas of opportunity. You’ll work with the entirety of ESPN Technology to build infrastructure and systems that support scalable consumption of the models you build across the enterprise. You’ll evangelize the work product of the data science function within the company – both upward to executive management and across the organization to peer and constituent groups. You’ll be an excellent communicator, communicating insight, progress and plans to all levels of the company. You will be responsible for creating and approving artifacts designed to document models, requirements, and results. You’ll bring your knowledge of standard data science methods including, but not limited to machine and deep learning, neural net processing, to bear in combination with an understanding of common toolsets such as ‘R’ or python or similar tools. Furthermore, you will be skilled in standard machine learning models like regression, instance-based, decision tress, Bayesian, clustering and other models and you will use these to build the user, revenue and content systems referenced above. Responsibilities Selecting methods for performing advanced data analysis. Build machine learning models to solve business problems such as but not limited to recommendations, predictive modelling and churn rate analysis. Test and validate models to make sure models are meeting minimum quality standards. Build deep user understanding models, educate business stake holders how to use them to solve business problems. Cleary communicate design & development strategies to all stake holders, educate them as and when needed. Establishes, supports and maintains standards of the analytics and data science process. Work with engineering team to build infrastructure designed to facilitate the construction of models and the exposure of those models to end users throughout the company. Work with engineering team to automate daily monitoring of models in production, help troubleshoot issues and make necessary improvements as needed. Performing ad hoc analysis, interpreting and communicating results in a clear manner Processing, cleansing and verifying the integrity of data used for analysis Evangelize the work product of the data science function within the company - both upward to executive management and across to peers and constituent groups. Coordinate and execute experiments and create frameworks to support those experiments designed to inform both the strategic and tactical initiatives of the Product team. Assist in the preparation of presentations and formal analysis in support of executive decision making and strategy development. Basic Qualifications Minimum 4 years of work experience in data science. Expert knowledge of a common data science toolkit such as ‘R’ or similar. Trained in industry standard machine learning methodologies Ability to operate effectively in a team-oriented and collaborative environment. Excellent communication skills and ability to interact with all levels of end users and technical resources Creative thinking and motivated self-starter Passionate sports fan and familiarity with ESPN’s products and services Preferred Qualifications Advanced understanding of machine learning techniques and models. Data and analytics/measurement experience in digital or mobile app environment preferred. Data driven problem solver with an aptitude for turning large data sets into insights and actions Experience working with product and business partners to deliver actionable products beyond theoretical use cases. Required Education BA/BS in Statistics/Mathematics or related discipline. Preferred Education Masters degree in Statistics/Mathematics or related discipline About Direct-to-Consumer and International Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world. This segment is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in partnership with ESPN; the upcoming Disney-branded direct-to-consumer streaming service; and the Company’s ownership stake in Hulu. As part of the Direct-to-Consumer and International segment, Disney Streaming Services, developer of the ESPN+ and Disney-branded streaming platforms, oversees all consumer-facing digital technology and products across the Company. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology, LLC, which is part of a business segment we call Direct-to-Consumer and International. Disney Streaming Technology, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company New York, NY, USA
Oct 23, 2018
Full-time
BAMTECH Media is a place for the creative and the bold. We’re seeking talent across disciplines to join our team. Whether New York City, San Francisco, Manchester or Amsterdam we provide opportunities to elevate your career and transform an industry. BAMTECH Media’s Database Engineering team is looking for talented Sr. Database Engineers of both MySQL and Postgres disciplines. You will play a key role in defining and executing our cloud database strategy. You will be responsible for developing database automation, designing complex replication networks interfacing with data pipelines to moving data between disparate applications to support our Data Engineering and Data Science teams. Responsibilities Design/build/maintain different database solutions Partner with the engineering team to performance tune and enhance their apps Replication building on a global and multi-regional scale Build and support automation of database delivery in cloud environment Cross-functional data integration efforts, both upstream and downstream Coordinate with multiple data partners and stakeholders across the company to develop and optimize processes to meet growing business needs Basic Qualifications Passion for data and technology 5+ years of database engineering experience 3+ years of production experience in MySQL or Postgres database support, tuning and replication 1+ year of experience in AWS environment Strong SQL and data modeling background Working knowledge of shell scripting and Python Experience with automation tools such as Puppet, Chef, Ansible Exposure to NoSQL databases such as Couchbase, Elasticsearch, Cassandra, etc. Experience with continuous integration tools such as: Jenkins, Liquibase, Flyway, etc. Excellent communication skills About Disney Streaming Services Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; the upcoming Disney subscription video service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology, LLC, which is part of a business segment we call Disney Streaming Services. Disney Streaming Technology, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company New York, NY, USA
Oct 23, 2018
Full-time
Disney Streaming Services is a place for the creative and the bold. We’re seeking talent across disciplines to join our team. Whether New York City, San Francisco, Manchester or Amsterdam we provide opportunities to elevate your career and transform an industry. Disney Streaming Services software engineers develop premium digital media products for Major League Baseball and our partners. The products we build, such as MLB.TV, NHL.TV, HBO NOW and PlayStation Vue are paving the way for the next-generation media and sport technologies. Disney Streaming Services engineering is headquartered in the Chelsea area of New York, NY with an office in the SoMo area of San Francisco, CA and team members based around the world. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you. At Disney Streaming Services data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. Responsibilities Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions Build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices Build and maintain dimensional data warehouses in support of business intelligence tools Develop data catalogs and data validations to ensure clarity and correctness of key business metrics Drive and maintain a culture of quality, innovation and experimentation Basic Qualifications 1-3 years of experience developing in object orient Python Engineering big-data solutions using technologies like EMR, S3, Spark Loading and querying cloud-hosted databases such as Redshift and Snowflake Building data pipelines using Kafka, Spark, Flink, or Samza Preferred Qualifications Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift Experience deploying data notebook and analytic environments such as Jupyter and Databricks Knowledge of the Python data ecosystem using pandas and numpy Experience building and deploying ML pipelines: training models, feature development, regression testing Experience with graph-based data workflows using Apache Airflow Required Education Bachelor’s degree in Computer Science or related field or equivalent work experience About Disney Streaming Services Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; the upcoming Disney subscription video service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology, LLC, which is part of a business segment we call Disney Streaming Services. Disney Streaming Technology, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Celebration, FL, USA
Oct 23, 2018
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is part of the Global Marketing & Sales organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights. Within CIMA, the Consumer Insight team drives value by developing a deep understanding of consumers and Guests that is leveraged to identify improvement opportunities and influence key strategies across the business. The team is responsible for reviewing qualitative Guest data collected through in-person and Internet surveys. To streamline the data insight process, Coding Specialists will be using text analytics solutions to build queries that categorize the data automatically, or manual categorization methods. This work is done to give the voice of the Guest a quantitative value for further analysis. Reporting to the Coding Manager, each Specialist is responsible for building queries for multiple projects and types of data, with specific deadlines and deliverables. Responsibilities Build taxonomies using Boolean operators and regular expressions in the SAS Contextual Analysis or SAS Visual Text Analytics environment Use contextual extraction and document classification approaches to categorizing data for automated text analytics solutions Partner with CI Analysts to deliver insights and advise on survey programming structure and questions Use SAS Enterprise Guide environment for extraction, transformation, and loading data (ETL) Analyze and build queries across multiple types of data including survey verbatims, social media posts, Guest correspondence, etc. Ensure data quality through sampling methodologies, and perform regular maintenance on existing queries as needed Basic Qualifications Demonstrated experience with Boolean, regular expressions, database querying, or text analytics software Demonstrated understanding of data science, including data collection and preparation, sampling, modeling, model deployment and model assessment. Strong grasp of English grammar, syntax, and phraseology, with the ability to construct linguistic taxonomies Candidates should have intellectual curiosity and the ability to effectively manage multiple projects Candidates should be self-motivated with the ability to work independently in a fast-paced, complex business environment Computer proficiency in a Windows environment Demonstrated problem solving, written, and verbal communication skills Demonstrated organizational skills with attention to detail Preferred Qualifications Demonstrated experience with computer programming, SAS preferred Demonstrated experience using Confirmit or similar survey software Demonstrated experience with SPSS and Tableau Demonstrated experience with SAS Visual Analytics Required Education Bachelor’s Degree or equivalent experience Preferred Education Bachelor’s Degree in computer science, computer engineering or other related analytics field About Walt Disney World Resort Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Destinations, LLC, which is part of a business segment we call Walt Disney World Resort. Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Anaheim, CA, USA
Oct 23, 2018
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Consumer Insight team focuses on leveraging best practices in consumer and Guest feedback to improve experiences for all who choose Disney as a vacation destination. The Systems Engineer must possess a passion for data, systems and innovation. He/she will play a critical role in managing systems that support internal and external partnerships to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc requests and lead system implementation efforts successfully through the Consumer Insight Technology Team. The candidate must also ensure focus on data quality by creating a structure and following processes and continually innovate against the process and tools used to do this work. Responsibilities Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills Strong organizational and time management skills Liaise with vendors and other IT personnel for problem resolution Solid management of multiple hosting environments including public and private cloud solutions (AWS and/or Azure) Knowledge of ETL development and relational databases such as Teradata and/or SQL Server Drive automation to reduce the need for human intervention Experience managing and monitoring systems and infrastructure to ensure structural integrity Experience with virtualization and containerization Strong scripting skills and networking knowledge Oversee the development and installation of new hardware and software Ensure constant availability of technical resources Basic Qualifications 3-5 years of experience in system engineering and IT support 3-5 years of hands on previous experience developing or supporting enterprise online products and services 1 to 3 years of project or team lead experience Solid Cloud experience, preferably in AWS and/or Azure Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP Demonstrated understanding of object oriented programming languages such as C#, C++, Python, etc. Experience with web application development platforms, tools and utilities Excellent written and verbal communications, proven ability to develop and deliver Facilitate presentations geared for Senior and Executive Management Preferred Qualifications Cloud certifications preferred Experience with statistical programming languages such as SAS and R preferred Project Management certifications preferred Required Education Bachelor’s degree in Information Technology, Computer Science, Software or equivalent experience Preferred Education Engineering, or related field (Master’s preferred) About Disneyland Resort When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Destinations, LLC, which is part of a business segment we call Disneyland Resort. Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Glendale, CA, USA
Oct 23, 2018
Full-time
Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Sr. Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports. Responsibilities Collaborate with business, technology and analytics partners to determine needs and establish data collection requirements. Work with implementation specialists to deploy and maintain accurate website tracking. Develop and maintain reports on web channel performance. Design effective and impactful reports and visualizations for business and technical audiences. Generate insight from site data and communicate opportunities or issues. Leverage analytics to continuously recommend optimization tactics that will improve site performance. Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis. Utilize business and analytical expertise to independently perform proactive analysis and solve business problems. Define and execute quality assurance procedures to ensure accuracy of analytical output. Create presentations to highlight analysis and tell the story. Basic Qualifications 5+ years web analytics experience. Advanced knowledge of Adobe SiteCatalyst/Analytics products. Experience defining website analytics tracking requirements. Demonstrated experience partnering with technical resources to implement mobile app analytics tracking Familiarity with Adobe Mobile SDK 4.x Ability to design tagging strategies and effectively QA analytics tracking on mobile platforms Experience with push and in-app messaging analytics Ability to derive actionable insights from data and effectively guide decision-making. Strong understanding of segmentation and targeting. Ability to excel in a fast-paced, cross-functional environment. Excellent written and verbal communication skills. Proactive problem-solving and critical thinking skills. Ability to manage time effectively and consistently meet deadlines. Ability to distill analysis into concise recommendations and present to management audiences up to an executive level. Proficient in Microsoft Office suite. Proficient with business intelligence tools. Preferred Qualifications 7+ years web analytics experience. Travel industry and ecommerce experience. Experience with A/B testing and website optimization. Knowledge of statistical testing methodologies. Experience with predictive analytics and digital experience personalization. Proficient in SQL, Hive, SAS and/or other programming languages. Required Education Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Destinations, LLC, which is part of a business segment we call. Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Burbank, CA, USA
Oct 23, 2018
Full-time
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Senior Manager will be driven to understand the marketing, consumer insights and business applications and value of customer data and will drive cross-company plans aimed at identifying, collecting, processing, creating and distributing meaningful, rich consumer data. The Senior Manager will collaborate with technology partners to design and deliver cost effective, scalable and reliable solutions for a range of business clients including marketers and data scientists. Responsibilities Lead center of excellence data service team providing support to enterprise marketing initiatives and business unit personalization needs including mentoring and managing data quality, data analysis and BI developer team of 3 direct reports Work with technology partners to prioritize enterprise data warehouse initiatives related to the creation and management of central customer profiles across Disney’s first party digital and offline touch points. Identify key raw data attributes across Disney business unit systems to solve for or complement existing and future business use cases. Work with internal and external stakeholders to showcase and leverage key data assets available in the enterprise data warehouse. Collaborate with Legal, Compliance, and IT to implement data governance solutions for sensitive consumer data, financial data, international data, and VPPA compliance. Lead business requirements in support of migration of current on premise data warehouse to a cloud-based, data lake architecture solution. Participate in various customer analytics and data capability RFPs including customer data integration, cloud database solutions, and master data management solutions. Drive cost-effective data solutions including leading build-versus-buy, automation development, vendor services evaluation and business value rationalization efforts. Basic Qualifications Total of 10+ years of progressively increasing responsibility in related roles during which both technical and management capability have been clearly demonstrated. Experience managing the full data product lifecycle encompassing opportunity identification, requirements gathering, design, development, execution and sunsetting Experience managing technology investments and costs related to vendor solutions as well as internal technical development investments 5+ years of experience managing data analysts, BI developers, and/or data scientists. Expertise in writing SQL queries against large data sets. Extensive expertise and/or demonstrated experience with databases, business intelligence tools, reporting, analytical environments, data management and warehousing, and the strategic use of information. Knowledgeable in how data assets are used in marketing, consumer strategy, reporting, analytical functions. Experience with large scale, multi-terabyte level data solutions supporting a range of business models including direct-to-consumer marketing, digital media and retail. Expertise in understanding business needs (including drawing out those unstated), and then meeting them with data solutions. Excellent interpersonal skills working with customers and engineers; equally credible with individual contributors and executives. Experience in a business environment where complex data acquisition and integration were successfully woven into operational excellence. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to manage complexity well and demonstrated experience managing across functions and businesses to accomplish large scale goals. Ability to synthesize diverse requirements and communicate them to different audiences (both technical and non-technical). Preferred Qualifications Experience partnering with technology teams on large scale customer data warehouses and tools a plus Experience and an understanding of a wide variety of analytical processes including, regression, predictive modeling and forecasting Experience with project management, agile development, and strategic roadmap planning. Experience with SAS, R, Python, and/or other analytical tools. Experience with cloud databases, migration to cloud databases, and data lake architectures. Required Education Bachelor’s degree in computer science, information science engineering and/or other related field of study Preferred Education Master’s degree in computer science / information science / engineering. About The Walt Disney Company (Corporate) At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with The Walt Disney Company, which is part of a business segment we call The Walt Disney Company (Corporate). The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The Walt Disney Company Lake Buena Vista, FL 32830, USA
Oct 23, 2018
Internship
Workforce Management focusing on all aspects of labor management, ensuring that operations are sufficiently staffed to deliver the company’s Guest service standards. Responsibilities of this area include forecasting, workload, headcount planning, scheduling, deployment, pay and reporting. The goal of the team is to excel at exceeding expectations of our Walt Disney World Cast who request support through a Call Center environment, receiving ~54k phone calls and ~85k emails/portal requests each year. Responsibilities Providing support for the management of 30+ processes necessary to adequately support the Labor Attendance and Time Team components of the Labor Service Center and 90+ audits to correct various system defects and ensure compliance with policy, contracts, and law Interacting with various department Cast and Leaders to develop process improvements for this operation Assisting with testing new enhancements to systems prior to implementation to ensure proper functionality Assisting with developing and maintaining system and process documentation Partnering with appropriate Employee Relations, Labor Relations, Human Resource, Finance, Compensation, DWSS Payroll, Global HR Ops and Information Technology teams as required Basic Qualifications Proficient in Microsoft Office Applications Experience with databases and spreadsheets (Ex. Microsoft SQL Server 2012 or later, Access, Excel) Either: Analytical skills with the ability to analyze data and translate for clients OR Web Development skills with the ability to write HTML,CSS, and JavaScript Ability to work independently and in a team environment, while handling multiple tasks and confidential information with strong communication skills Preferred Qualifications Experience with Walt Disney World Labor Systems such as CDS, Cast Link, Extra Hours Hotline and Workbrain Experience in web application frameworks including ASP.NET, Vue.js, Angular, Django, or Zend Framework Experience with object-oriented or interpreted languages such as C#, Java, and Python Proficiency in SAP and Service Center Disney College Program Alumni Required Education Currently enrolled as a Junior, or Senior in a four-year Industrial Engineering, Computer Science, Management Information Systems, Information Technology, Computer Engineering or related program  Internship Eligibility Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship Not have already completed two consecutive (spring/fall) College or Professional Internship Programs Must be at least 18 years of age Must possess unrestricted work authorization Must possess a valid US driver’s license Must provide full work availability. The approximate dates of this internship are January to June 2019 Must provide own transportation to/from work Must provide a valid current U.S. driver's license Current Active Disney Cast Members must meet Professional Internship transfer guidelines (for Walt Disney World Cast Members this is no more than four points and one reprimand in the last six months; for Disneyland Cast Members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months About Parks, Experiences and Consumer Products The Parks, Experiences and Consumer Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Parks, Experiences and Consumer Products. Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.