Shell

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbors and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally.

An IT career at Shell offers you a rich and varied experience. And with growing demand in Shell for IT professionals, right now is a great time to join us. Apply now! You may visit www.shell.us/careers for more information. #MakeTheFuture

Shell Houston, TX, USA
Dec 24, 2018
Full-time
The Systems Engineer GeoSigns is end-to-end responsible for the operations of the landscapes and the delivery of the day-to-day application services according to the agreed Service Levels and/or Operate Level Agreements. They are the day-to-day service integrator (end-to-end) to ensure applications landscapes remain compliant.    The Systems Engineer drives Incident/Problem resolution by assisting in key operational activities in terms of delivery, fixes, and supportability with operations staff and/suppliers. They ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection.   The Systems Engineer assists with supportability and transition activities of enhancements and project solutions. This includes analyzing and understanding business functional and non-functional requirements for supportability impact, as well as assessing implications of landscape changes and reviewing for enhancement and continuous improvement opportunities. They also build knowledge of relevant information risks and regulatory requirements. Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Minimum 4-year degree in computer science, data science, or other closely related field from a recognized University or Institution. Minimum one (1+) years of IT experience in a corporate setting. Proven IT Infrastructure skills covering Windows Server and/or Linux administration. Oracle on Linux and/or SQL Server on Windows Experience with middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS) Experience with Python scripting (optional PowerShell) Strong collaboration and engagement skills using both spoken and written English which are customer focused with pro-active end-to-end responsivity attitude while able to work with various specialized multinational support teams and suppliers to bring complex requests or problems to timely resolution; Requires strong willingness to learn, improve and share knowledge In-depth analytical and troubleshooting skills on a variety of platforms with the ability to clearly identify various components of the services and reported issues.
Shell Houston, TX, USA
Dec 24, 2018
Full-time
The GIS (Geographic Information Systems) Services Engineer is end-to-end responsible for the operations of the technical landscapes and the delivery of the day-to-day application services according to the agreed Service Level Agreements. They are the day-to-day service integrator (end-to-end) to ensure applications landscapes remain compliant.  The GIS Engineer drives incident/problem resolution by assisting in key operational activities in terms of delivery, fixes, and supportability with operations staff and/suppliers. They ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection. The GIS Engineer assists with supportability and transition activities of enhancements and project solutions. This includes analyzing and understanding business functional and non-functional requirements for supportability impact, as well as assessing implications of landscape changes and reviewing for enhancement and continuous improvement opportunities. They also build knowledge of relevant information risks and regulatory requirements. This position supports the sub-surface and wells applications with their global technical infrastructure used by Shell’s Exploration and Production Technical Professionals to strengthen Shell’s position as a leading energy company by providing oil and gas and low-carbon energy as the world’s energy system changes.  Offering highly technical opportunities working with a mix of vendor and Shell proprietary technologies supported by dedicated teams with staff in Netherlands, US, India and Malaysia providing back end operational support, service improvements and technical project lead related activities. Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Minimum 4-year degree in computer science, data science, or other closely related field from a recognized University or Institution. Minimum one (1+) years of IT experience in a corporate setting. Proven IT Infrastructure skills covering Windows Server and/or Linux administration. Oracle on Linux and/or SQL Server on Windows Experience with middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS) Experience with Python scripting (optional PowerShell) Strong collaboration and engagement skills using both spoken and written English which are customer focused with pro-active end-to-end responsivity attitude while able to work with various specialized multinational support teams and suppliers to bring complex requests or problems to timely resolution; Requires strong willingness to learn, improve and share knowledge In-depth analytical and troubleshooting skills on a variety of platforms with the ability to clearly identify various components of the services and reported issues.
Shell Houston, TX, USA
Dec 24, 2018
Full-time
The Transformational Change Consultant will drive and support the business change activities required to underpin Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda. Shell is building an in-house IT Transformational Change Capability that will partner closely with each area of the business to drive and embed IT change. This role will be reporting the Transformational Change Manager, will reside within the Group CIO function. The role is delivery focused and will lead IT-driven business change in a program or project environment. The primary purpose of the role is to: Engage with senior business and IT leaders and executives to drive the change agenda Lead or be a team member on one or multiple change programs, with oversight or leadership from a Transformational Change Manager (depending on project scale and complexity) Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability Support the Transformational Change Managers to build the practice and drive improved ways of working Operate, with support where needed across change management, communications Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business using agreed methodology Equip the business with the skills to better manage and sustain change Accountabilities Work on projects to: Build or help build change management and integrated transformational change plans and manage delivery against these Build and manage change management deliverables and activities to a business-ready standard Ensure that the appropriate change management tools and methods are applied to IT projects Partner with other parts of the organization (IC, OD, Learning) to deliver high quality change management interventions Work with colleagues to build the Transformational Change capability Develop agile mindsets and behaviors As a member of the IT Transformational Change practice, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles. This may include Line Manager responsibility. Work to develop the Transformational Change practice and facilitate knowledge sharing and capturing of good practice, and work to build and retain knowledge of external best practice Member for the Transformational Change practice Reports to Transformational Change Manager Individual delivery of high impact change management strategies Liaises regularly with internal and external partner organizations, for the provision of consulting services Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Bachelor's degree Minimum eight (8) years’ experience Good knowledge of leading and managing technology-led change and technology adoption Expertise in change management methods and their application Understanding of Agile and its impact on the management of change Proven track record of building strong stakeholder relationships at different organizational levels Able to conduct detail change impact assessments and work with the business to drive action plans Able to produce business-facing deliverables and activities to drive and sustain change Resilient and able to manage challenge and resistance Results/outcomes oriented, business value focused Confident and able to work in high-ambiguity work environment Excellent oral and written presentation skills
Shell Houston, TX, USA
Dec 24, 2018
Full-time
The Change Consultant will drive and support the business change activities required to underpin Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda. Shell is building an in-house IT Transformational Change Capability that will partner closely with each area of the business to drive and embed IT change. This role, reporting to a Transformational Change Manager, will reside within the Group CIO function. The role is delivery focused and will lead IT-driven business change in a program or project environment. The primary purpose of the role is to: Work on one or multiple change programs, with oversight or leadership from a Transformational Change Manager Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context Support the Transformational Change Managers to build the practice and drive improved ways of working Operate, with support where needed across change management, communications Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business using agreed methodology Equip the business with the skills to better manage and sustain change Accountabilities Work on projects to: Execute the change management plan Build and manage change management deliverables and activities to a business-ready standard Ensure that the appropriate change management tools and methods are applied to IT projects Partner with other parts of the organization (IC, OD, Learning) to deliver high quality change management interventions Work with colleagues to build the Transformational Change capability Develop agile mindsets and behaviors As a member of the IT Transformational Change practice, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles. This may include Line Manager responsibility. Work to develop the Transformational Change practice and facilitate knowledge sharing and capturing of good practice, and work to build and retain knowledge of external best practice (both in change management and technology more broadly). Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Bachelor's degree Minimum three (3) years’ experience Working knowledge of change management for IT solutions Understanding of change management approaches Proven track record of building strong stakeholder relationships at different organizational levels Able to produce high quality business-facing deliverables and activities to drive and sustain change Resilient and able to manage challenge and resistance Results/outcomes oriented, business value focused Confident and able to work in high-ambiguity work environment Excellent oral and written presentation skills
Shell Houston, TX, USA
Dec 24, 2018
Full-time
The Business Analyst is responsible for identifying and documenting the business needs of their clients and stakeholders, and helping to determine feasible solutions to meet business needs or resolve business problems. This position will give you the opportunity to grow to become an active thought partner and solution visionary who shapes the technology demand and direction in the business community. This position has the following accountabilities: Precisely captures business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations. Translates business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options. Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement. Creates clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle. Ensures traceability of requirements from business needs and requirements, through testing and scope changes, to final solution. Interacts with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled. Configures and document software and processes, using agreed standards and tools. Creates acceptance criteria and validate that solutions meet business needs through defining and coordinating testing. Creates and presents compelling business cases to justify solution value and establish approval, funding and prioritization. Initiates, plans, executes, monitors, and controls Business Analysis activities on projects within agreed parameters of cost, time and quality. Understands and stay abreast of relevant architectures and technologies related to a business area. Research potential solutions and innovative ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Lead teams to complete business analysis on projects. Set the direction for business analysis activities within large programmes or strategic initiatives. Supports longer-term business strategic goals through proposing improvements in value, cost, process, data, technology, functionality, and initiating high-level business requirements and feasibility studies to discover options and directions. Champions the development of long-term Business Analysis capability within Shell through bringing external perspectives, coaching others about BA techniques, identifying and promoting best practices, and contributing to community building. Responsibilities: Reports to Application Delivery Lead Payments. Identifies, analyses and defines Business requirements and technical specifications within the Payment portfolio for both Strategic and Legacy landscape including B2C payments solutions. Partners with the Business to deliver Payment solutions via the analysis of new or changing business requirements. Manages business application/tools/information related to the Payment application portfolio. Creates customer-centered designs based on business, functional and non-functional requirements, user research, market analysis, customer feedback, and usability findings. Reviews and analyzes user research and usability reports, for use in determining best user interface design solutions. Communicates the customer experience designs to internal stakeholder to get buy-in, feedback, and negotiate trade-offs. Documents and communicates user-interface design specifications to in-house or third-party software engineers for implementation/coding. Develops conceptual diagrams, wireframes, visual mockups, usage scenarios, navigation maps, and prototypes. Contributes to the design standards and promotes customer-centered design throughout the organization. Interacts with data architects to understand how information is stored, modeled, and tagged and identifies ways to visualize and present information in a customer-friendly manner to end users. Facilitates the deployment of global programmes, processes and solutions by undertaking application analysis and test activities and coordinating such activities with the Business community. Operates as part of global or local project teams, within the application portfolio. Coaches and supports other Business Analysts within the team, in the execution of their roles. Fully comply with and adhere to, all application and infrastructure standards and processes including SOx, DRP, and OneIT controls and IT Security standards. Coordinates and executes Unit, system integration and E2E process testing for new enhancements, projects and performs or facilitates change management communication to the user community on future IT solution changes. Demonstrates the behaviors of external focus, delivery and simplicity. Execute IT Business analysis work on project, enhancements and operational items. Maintains in-depth knowledge of the business, processes, applications, information and data Acts as a functional expert for IT solutions in Payments business processes. Knows which threats can happen to an IT solution, and has practiced penetration tests and remediation implementation; takes security personal. Negotiates contracts and manages relationships with multiple external service providers. Responds to organizational and environmental changes during in-progress activities. Guides business stakeholders to gain acceptance / sign-off despite competing objectives. Manage requirements to the smallest set that will provide the biggest impact in advancing business objectives and end-user buy-in. Describes technology in terms easily understood by business customers and set realistic customer expectations for the project outcome. Adjust customer expectations in accordance with changes in scope. Generates innovative approaches to existing problems or new opportunities. Works closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment.
Shell Houston, TX, USA
Dec 24, 2018
Full-time
The IT Business Analyst is responsible for identifying and defining the business needs of their clients and stakeholders, and helping to determine solutions to meet business needs or resolve business problems. This work is typically within a specific business area. The role may be part of an IT project development environment or an individual contributor at the business interface. Able to link technical solutions with business strategy when working with business partners. Has knowledge of how competitors are using IT solutions to gain competitive edge, applies that knowledge to projects. Leading stakeholder management activities. Creates opportunities to make the stakeholder feel valued and develop trust. Broad and extensive knowledge, often in own specialized field, to provide interpretive, advisory or facilitating services for the use of others to achieve results. Volunteers for community leadership roles. Supports the regional networks through leading activities, presenting topics, and coaching others. Coaches at least 1 Junior IT Business Analyst Participates in team effort to create new best practice material based on identified gaps. Serves as an SME for specific tools, techniques, or business areas. Participates in industry IT BA related activities such as IIBA webcasts and/or chapter meetings and applies learnings within Shell including sharing of learnings. Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Bachelor's Degree required. Minimum eight (8) years’ IT Business Analyst experience. Proficiency in the Demand and Supply Planning in SAP preferred. Experience in Production Planning, Production Execution, Inventory Management, Quality Management, Material Master are pluses. Proven expertise in specific BA techniques, tools or business areas. Proficient in the majority of the BA knowledge areas and PBA Domains. Demonstrated understanding of political dynamics that may affect solution. Comprehensive knowledge of the technical specialism of IT Business Analysis. Ability to take a systematic and analytical approach to problem solving and pays close attention to detail. Proven track record of having a prominent role in business partner meetings and opinions valued by business interface. Proven capability to act as a focal point for a specialized area (technical or business) and to lead teams while managing multiple competing priorities. Demonstrated concern and aptitude for considering the user’s perspective in IT development. and has a deep understanding of user aspects of interactive systems. Comprehensive understanding of business process improvement, benefit and risk management. Experience in Global Working, Project Management, and Advanced Business Application Programming are preferred Working to achieve CBAP if preference to remain on IT BA career path is an advantage. CCBA or PMI - PBA certified preferred.  Business Analysis Certification (or comparable) a plus
Shell Houston, TX, USA
Dec 24, 2018
Full-time
As businesses leverage digitalization opportunities, their cyber-attack surface structurally increases, which can lead to business disruptions, data breaches and brand damage.  High profile industry incidents show that these risks are real, and this has turned cyber resilience into a topic for Boards. Cyber attacks can cause damage to reputations, destruction of assets and loss of information. Shell is taking action to detect and respond to the continuous flow of these types of attacks. As part of the Information Risk Management function, the CyberDefence capability has specific focus on identifying cyber threats, discovery of IT vulnerabilities, monitoring for cyber intrusions and response to security incidents. As part of the CyberDefence capability the Threat and Analytics team in CyberDefence has two main areas of focus:  To ensure we understand the internal and external threat landscape, what threats to focus on and how these can be identified within Shell. To find unknown cyber security threats active within Shell and weaknesses in our security controls by applying data analysis techniques to large, diverse sets of internal and external data. Our Data Analysis team searches through large, diverse sets of internal and external data to detect any unknown cyber security threats that are active within Shell and weaknesses in our security controls. You will regularly come up with new hypotheses on how adversaries may be attacking us and will prove out your hypotheses based on Shell event data. Furthermore, you will use statistical and machine learning techniques to identify outliers that will be further investigated. Once the unknown becomes known, you will ensure that we automate our detection and hand it over to our 24x7 Monitoring team. The Data Analysis team is paramount to ensure we continuously improve our detection capabilities and keep track of the ever increasing threat landscape. Requirements Must have legal authorization to work in the US on a full-time basis for anyone other than current employer. Bachelor's Degree Minimum of eight (8+) years IT security experience with deep knowledge and experience of advance analysis (e.g. malware analysis, forensic investigations, packet level analysis, indication of compromise, etc) Experience with Splunk Search Processing Language (SPL) to perform machine learning analytics on data Understanding of attack activities - scans, man in the middle, sniffing, (D)DoS, phishing, and abnormal activities such as worms, Trojans, viruses, privilege escalations, etc. Experience working in a complex global environment with common security device functions and countering a variety of attack vectors. Ability to use various security technologies for topics such as packet analysis, intrusion detection (including signature development), exploitation of vulnerabilities, searches in event data using Splunk, etc Knowledge of common operating systems and network device functions Has excellent analytical skills and appreciates a technical challenge. Has a good technical understanding of and experience with IT networks, infrastructure and applications. Has a passion for IT technology and is able to share that with other members of the team. Has good written and verbal communication skills  and provides well-informed advice. Produces high quality deliverables in terms of both content and presentation. Examples of deliverables include: reports, presentations and reasoned arguments. Carries out assignments and projects, alone or as part of a team, applying knowledge, skills, and experience. Demonstrates an understanding of the issues of interest to Shell and proposes viable solutions within the scope of own expertise, taking into account the needs of those affected. Maintains knowledge and experience of current practice within own area of expertise and is aware of current developments within own area of expertise. Develops and maintains knowledge of Cyber security and maintains an awareness of current developments. Promotes transfer of knowledge and awareness of information security to those in related areas. Is comfortable working virtually. Creative mind-set and proven ability to think as a hacker and to translate this into threat scenario’s and use cases (evidence based analytical ability and attention to detail) Broad experience in technical IT security topics and hold certifications like: Offensive Security Certified Professional (OSCP), GIAC Certified Forensic Analyst (GCFA), GIAC Certified Reverse Engineering Malware (GREM), GIAC Certified Forensic Examiner (GCFE), GIAC Certified Intrusion Analyst (GCIA), CISSP; Broad understanding of all stages of Information Risk Management Experience with Data Science, developing machine learning algorithms and Big Data architectures / technology is a pre. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group: executives, managers, and subject matter experts Effective and persuasive in both written and oral communication in English; strong interpersonal skills, with the ability to network across boundaries