Heap’s mission is to power business decisions with the truth. We’re building infrastructure to automatically capture customer interactions on the web and mobile applications, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.
Heap is a Series D, a remote-first start-up with a little over 300 employees worldwide and are building a product analytics tool to automatically capture all customer interactions within the web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
Heap has raised $205M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others.
People are what makes Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive, equal opportunity workplace everyone can call home.
We offer plenty of awesome benefits, and we were named #1 on Glassdoor’s Best Places to Work (SMB). We'd love to hear from you!