SVP, Production Services (M365/Exchange/Mobile)

  • icrunchdata Network
  • Lake Mary, FL 32746, USA
  • Jun 09, 2024

Job Description

Bring your ideas. Make history.  
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.  

With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.  

We’re seeking a future team member for the role of SVP, Production Services (M365/Exchange/Mobile) to join our Workplace Technology Support team. This role is located in Lake Mary, FL - HYBRID via 3 days per week in office. 

In this role, you’ll make an impact in the following ways:  

  • Provide direct and indirect support for a variety of technologies including:  
    • Microsoft 365  
    • Exchange Online messaging and Symantec Broadcom DLP 
    • Mobile solutions including Zscaler VPN and InTune MDM.
  • Liaise with other dedicated teams as necessary to support premium users including 41 Traders onsite and other VIPs.

To be successful in this role, we’re seeking the following:  

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 
  • 10+ years of related experience required; experience in the securities or financial services industry is a plus.   
  • 5+ years of experience in technical roles managing cloud-based technologies; 
  • 3+ years of team lead or manager experience 
  • Strong familiarity with the IT Service Management framework and effective change management processes 
  • Microsoft certifications are beneficial but not required 

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:  

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion, 2023   
  • Bloomberg’s Gender Equality Index (GEI), 2023 
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023 
  • Human Rights Campaign Foundation, Corporate Equality Index, 2023 
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2023 
  • Forbes Blockchain 50, 2023 

Our Benefits:  

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.  

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. 


Job ID

BNY Mellon