Pierce County Human Services seeks a creative, data-loving person with strong analysis and data visualization skills. This is a lead worker position. Incumbents in this position play a critical role in leading the Homeless Program towards becoming data-driven, with the goal of helping our community better understand homelessness, how it can become rare, brief and a one-time occurrence. Incumbents will take lead on translating an array of data points into easy-to-understand visuals, including interactive dashboards.
- Lead the manipulation, extraction, and processing of large data sets using analytical tools such as Tableau, Qlik, or other similar software.
- Independently analyze data by applying appropriate data analytics, qualitative and quantitative techniques, using internal and external data sets.
- Lead the design and maintenance of data visualizations that are easily understood by different audiences (elected officials, funders, partners, providers, as well as other internal and external partners).
- Clearly and succinctly distill complex information into key themes for use in a variety of communications materials.
- Lead the development of clear, impactful data-focused reports for various audiences that clearly communicate analysis of outputs/outcomes of the Homeless Crisis Response System.
- Lead internal capacity building to use data to inform strategy, communications, and investment-level decisions.
- Use outcome data to inform Homeless Team decisions regarding system and program level improvements, including refinements of existing programs and new program development.
- Present data at community meetings, such as Continuum of Care (CoC) and Coalition to End Homelessness.
- Represent Pierce County at data-related meetings.
- Develop and maintain quality control standards and processes, and build capacity internally for adherence to those standards.
- Lead the development and maintenance of a strategic plan for fully utilizing the Homeless Management Information System (HMIS) to reduce homelessness in Pierce County.
- Lead the development and regular update of a Data Desk Manual for data-driven reports, including methodology for pulling and analyzing data and quality control processes.
- Assist Homeless Housing Providers to become more data-driven through the development and use of clear, comprehensible dashboards and data reports.
- Lead the development and implementation of targeted training for providers on HMIS and the creation and use of performance reports.
- Review and maintain an awareness of federal, state and local laws and regulations affecting program services and client groups.
- Assign work to a specific work unit and ensure tasks are completed correctly and timely.
- Provide input on performance evaluations.
- May approve leave requests and work schedules.
- Maintain regular, predictable and punctual attendance during regularly scheduled work hours at assigned worksite.
- Meet travel requirements of the position.
- Perform the physical requirements of the position; work within the established working conditions of the position.
- Work a flexible schedule, which may include evenings, weekends, holidays and overtime.
Other Job Functions
- Perform other job functions as assigned.
Classification descriptions are intended to present a descriptive list of the range of duties performed by employees in this class and are not intended to reflect all duties performed within the job. For a complete job description visit:
- Bachelor's degree in data science, data management, business analytics, statistics, public or business administration, or a related field, and two years of professional work experience in data collection, analysis, design and display or any equivalent combination of education and experience is required.
- Experience with Tableau, Qlik or comparable analytical tools is strongly desired
- Lead experience is preferred.