F&B Pricing and Revenue Management Analyst

  • The Walt Disney Company
  • Lake Buena Vista, FL, USA
  • May 31, 2018
Full-time Business Analytics Data Analysis Data Science Digital Media Excel Forecasting Market Research Price Analysis Revenue Management Statistics

Job Description

The Revenue Management and Analytics (RM&A) team supports clients across all corporate segments, including Walt Disney Parks & Resorts. Teams support Parks & Resorts lines of business including Admissions, Lodging, Merchandise and Food & Beverage (F&B) in the core competencies of pricing, yield management, revenue planning, forecasting, promotions, and optimization. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.

This position will develop and analyze pricing and revenue management strategies to maximize overall profitability in the Food & Beverage, Merchandise, Tours & Recreation, and Events lines of business for Walt Disney Parks & Resorts. A successful Pricing Analyst will have a natural curiosity on the key drivers of the business, continuously and expeditiously improving the Disney value proposition for our Guests, Cast, and Shareholders through comprehensive business insight and collaborative partnerships that deliver innovative and optimal analytical solutions. This position will also work with key partners including Operations, Finance, Line of Business, Commercial Strategy, Communications/Public Affairs, and internal RM&A partners to execute and measure implemented tactics.

This position will report to the Manager-Pricing.


  • Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of venues.
  • Provide revenue assumptions and projections for new concepts.
  • Develop strategies, implement price changes (including Signature, Character, Table and Quick Service/Outdoor food locations), support the development and valuation of the Long Term Plan and Annual Operating Plan (AOP) ), as well as support evolving measurement methodologies.
  • Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver presentations to partners and clients at various levels in the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives.
  • Develop and maintain positive service-oriented relationships with partners and clients.

Basic Qualifications

  • Proven success collaborating with a range of partners understanding multiple perspectives
  • Exceptional written and verbal communication skills to convey data and analysis to partners at all levels
  • Demonstrated ability to manage multiple tasks in a fast-paced environment
  • Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
  • Exceptional sense of responsibility, ownership, and pride in delivering quality results for the Food & Beverage line of business
  • Exceptional attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
  • Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
  • Demonstrated solid analytical skills
  • Advanced knowledge and skills in Microsoft Excel

Preferred Qualifications

  • Demonstrated exceptional leadership skills
  • 2+ years’ experience in a role with data analysis
  • Pricing and/or revenue management experience
  • Demonstrated knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
  • Familiarity with the Disney F&B line of business and its unique F&B products including dining plans

Required Education

  • Bachelor’s degree in Business, Finance, Industrial Engineering, Economics, Statistics, Mathematics or related field

Preferred Education

  • Master's degree in Business, Finance, Industrial Engineering, Economics, Statistics or related quantitative field

Additional Information

We strongly encourage applicants to upload a copy of their resume and to print a copy of this role description so they can refer to it in the event they are selected for an interview.

About Walt Disney World Resort

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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