Personalization Rev Mgmt & Analytics Intern, Fall 2019

  • The Walt Disney Company
  • Lake Buena Vista, FL, USA
  • Jan 22, 2019
Internship Business Analytics Data Analysis Data Collection Excel Python R Revenue Management SAS SQL Statistics

Job Description

We Are…

The Disney Decision Science and Integration (DDSI) team supports clients across The Walt Disney Company, including Disney Parks, Experiences and Consumer Products, Disney Cruise Line, Media Networks (i.e. ABC, ESPN), Studio Entertainment, Disney Theatrical Group (e.g., Broadway shows), and Disney Interactive Media in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the DDSI organization include Marketing, Finance, Business Development, Research and Operations. Roles within DDSI develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members, and Shareholders. The team leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value.

Responsibilities:

Day in the Life:

  • Making the Guest experience more personalized on Parks & Resorts websites and call centers
  • Partnering with key functional teams to implement initiatives based on business impact and technical feasibility
  • Analyzing differences between competing alternative tactics
  • Conducting user acceptance tests on new website items and related systems, and troubleshooting issues
  • Integrating relevant information from databases to support analytical models

Basic Qualifications:

What You Bring to the Role:

  • Creative problem solving & analytical skills
  • Experience collecting & analyzing data and reporting on the results
  • Experience using Python, SQL, R, or SAS, and a strong desire to quickly strengthen and apply those skills
  • Excellent oral/written communication skills
  • Demonstrated proficiency in Microsoft Excel
  • Interest in pursuing an analytical career path

Preferred Qualifications:

  • Experience with advanced Microsoft Excel functions
  • Demonstrated ability to communicate well with both technical and non-technical audiences

Required Education:

  • Junior or higher working towards (or recently graduated with) a Bachelor’s degree in Analytics, Mathematics, Statistics, Revenue Management, Economics, Engineering or other related quantitative field
  • GPA of 3.0 or higher

Additional Information:

  • Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program.
  • Must possess unrestricted work authorization
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
  • Program Dates: Interns must be fully available from June 2019 through January 2020.
  • Required Materials: Resume and transcripts must be uploaded at time of online application.
  • Housing: A limited number of housing is available for Florida based participants. Interns are able to sign up for housing once they have accepted an internship offer.
  • Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.

About Parks, Experiences and Consumer Products:

The Parks, Experiences and Consumer Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Parks, Experiences and Consumer Products.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job ID

627527BR