Disney Institute Account Support Internship - Summer/Fall 2019

  • The Walt Disney Company
  • Celebration, FL, USA
  • Mar 07, 2019
Internship Business Analytics Data Analysis Data Reporting Data Science Digital Media Excel Forecasting Project Management Research Tableau

Job Description

We are…

Disney Institute is a recognized leader in providing engaging experiences that help business professionals and organizations around the world enhance their customer experience. As a global leader in the development of customer service, leadership excellence, and employee engagement learning, we impact people and organizations by using Disney principles to build a bridge from insight to action for participants from virtually every industry, so that they can think differently about their business or organization.


Make an impact by...

  • Building tools to support the Disney Institute Client Acquisition Process including analyzing sales results and variances, processes, identifying trends and gaps, and making proactive recommendations.
  • Tracking and reporting key performance metrics including creating presentations, managing databases of information, and assisting with the creation and development of new metrics and reports based on ever-changing business needs and/or new technology.
  • Working with internal partners to implement streamlined processes that improve workflows, optimize performance, and maintain high levels of data accuracy and integrity.
  • Assisting with various projects and initiatives by conducting research, analysis, reporting, and performing other project management related services.

Basic Qualifications:

What you bring to the role...

  • Strong analytical skills with a proficiency in Microsoft Excel, PowerPoint, Tableau
  • Data management, auditing, and reporting skills
  • Business acumen and attention to details
  • Creativity and innovation with a focus on problem solving and process improvements
  • High level of initiative
  • Ability to manage multiple priorities and meet deadlines
  • Ability to perform well both independently and in a collaborative environment
  • Prior business development experience or college-level coursework
  • Expertise with research and compiling and analyzing data in usable formats
  • Strong communication and presentation skills
  • Technical writing skills
  • Project management experience
  • Organizational skills

Required Education:

  • Junior, senior or recent graduate pursuing a degree concentrated in Sales, Marketing, Data Analytics, MIS or Business Development

Preferred Education:

  • Pursuing a master’s degree concentrated in Sales, Marketing, Data Analytics, MIS or Business Development

Internship Eligibility:

  • Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR have graduated from college within the past six months OR be currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Not have already completed two consecutive (spring/fall) College or Professional Internship Programs
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are June 2019 through January 2020. Interns must be fully available for the duration of the internship.

Housing: This internship is located in Orlando, FL. A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

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