Digital Product Analyst (Mobile)

  • Outlook Amusements
  • Burbank, CA, USA
  • Apr 05, 2019
Full-time Analytics Data Analysis Data Reporting Digital Media Excel Python SAS SPSS SQL Web Analytics

Job Description

Do you want to bring your experience and know how to an organization that is excited to build out their data function? We are adding a Digital Product Analyst to our Product Management team. This person will be the team’s data expert and inform product strategy and decision making through holistic data integration, objective data analysis, and actionable recommendations.

We are looking for an analyst who is passionate about being the voice of the customer to look at data and recommend improvements for our mobile applications. For this position, we need someone who is excited to develop the dashboards, KPI’s, reporting, and analysis. This is a new position for us so be prepared to not only roll up your sleeves and get your hands dirty but also teach us!

In this position, this is some of what you will be accountable for:

  • Perform ongoing data analysis on the current product line as well as upcoming launches by utilizing tools: Mixpanel, Firebase and Google Analytics.
  • Translate data into consumable, actionable narratives; regularly update the organization, including senior leadership.
  • Perform deep-dive analysis on the key drivers of KPI metrics for the department.
  • Bring forth impactful suggestions for products and features that are rooted in data.
  • Develop theories that can be explored with analysis to help us improve.
  • Design split tests, interpret results, and communicate the broader implications.
  • Build strong relationships with teams across the company to understand business objectives and opportunities.
  • Regularly audit our current tools and determine improvements to tagging and reporting.
  • Work closely with the FP&A team to understand the customer flow thru and retention.
  • Monitor and analyze performance through dashboards and provide strategic optimization recommendations.

So…what does it take?

We are looking for someone with 4 – 6 years of experience organizing, analyzing, and interpreting digital web and mobile data. Because of this you would have a strong background in data analysis and quantitative thinking and be able to provide detailed and accurate reporting. You must have Mixpanel or Google Analytics experience along with an advanced Microsoft Excel skillset. We would love it if you have experience with Optimizely and VWO along with working knowledge or knowledge of R (GNU S), SAS, SQL, SPSS, Python or other data-extraction and analysis tools such as Tableau.

Other Critical Success Factors:

  • Be detail oriented, self-motivated, and pro-active
  • An excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment
  • Excellent planning and organizational skills
  • Use advanced data visualization techniques to communicate solutions to business stakeholders
  • Predict and understand customer patterns through metric and statistical analysis
  • Have the objectivity to tell the right story and not skew for benefit
  • Highly analytical and driven by finding key insights from complex data sets
  • Proven ability to execute and promote continuous improvement and to immediately add value to the team
  • Superior verbal and written communication skills
  • Committed to company mission and customers’ needs
  • Communicates thoughts and expresses ideas effectively individually and in a group setting
  • Demonstrates a high level of dependability in a team environment with an ability to gracefully shift priorities to accommodate business requests

Who We Are:

Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry.  We are a family of brands dedicated to developing technology and building connections that enable peace of mind. Our team connects top-ranked premier personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We are passionate champions of our customers’ needs, our advisors’ talents and our team members’ goals. We believe that every connection is an opportunity to empower the individual to reach their full life potential. Our Mission is to be a positive force in people’s lives, and we live it every day.  We touch 1000’s of customers each month who seek guidance, insights, direction and reassurance in their lives across our three brands:  California Psychics, Psychic Encounters, and the in-culture Spanish language brand, Conexiones Psiquicas.  This position is in our Company’s corporate headquarters in Burbank, California.

What You Get: 

When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, on-site yoga classes and subsidized memberships to the on-site gym.

Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

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