Business Analyst

  • Make-A-Wish Illinois
  • Chicago, IL, USA
  • Aug 15, 2019
Full-time Analytics Business Analytics Change Management CRM Data Analysis Data Governance Data Modeling Data Quality Project Management Training

Job Description

Works with designated departments to understand business needs. Analyzes information, develops data solutions, and supports development of processes and applications to optimize user experience and impact.

Major Responsibilities:

  • Partners with staff to identify opportunities to leverage technology for process improvements and innovation; analyzes business needs to evaluate and recommend systems and applications and their usage.
  • Implements technology solutions; including training and development of appropriate procedures & standards of use, ensuring the resulting work products / applications support the business needs.
  • Collaborates across the organization in providing data analytics to generate insights, using internal and external information sources to enhance data-informed decision making throughout the Foundation.
  • Develops and manages information resources; including data augmentations and aggregation of information.
  • Employs project management skills, including establishing project charters and definitions, facilitating collaborations sessions, exercising communication and work plans.
  • Stays up-to-date on the latest process and information technology advancements to improve Foundation systems and use of data.
  • Updates, implements, and maintains technology related procedures.
  • Regularly and routinely ensures solutions meet business needs and requirements, optimizing user experience.
  • Other duties as assigned.

Required Skills & Abilities:

  • Customer-focus orientation with strong communication and organization skills.
  • Strong analytical and problem solving abilities.
  • Experience with solution development and technology assessments.
  • Experience with database management; proficiency with Blackbaud’s Raiser’s Edge or Salesforce a plus.
  • Experience in report writing and data extraction. Proficiency with Crystal Reports a plus.
  • Knowledgeable about data modeling and analytics; experience with Microsoft Power BI a plus.
  • Well-versed with Microsoft Office Suite (Excel, Word, PowerPoint).
  • Knowledge of project management.
  • Experience with process improvement projects, a plus.

Preferred Education & Experience:

  • 3 to 5 years relevant experience in technology, consulting, or data analytics.
  • Bachelor’s degree.

Make-A-Wish Illinois offers full-time employees comprehensive medical and dental benefits along with excellent paid time off, a 403(b) retirement plan, life and disability insurance, and outstanding professional development opportunities.