IT Implementation Manager

  • icrunchdata Network
  • Ithaca, NY, USA
  • May 22, 2020
Information Technology (IT)

Job Description

IT Implementation Manager Do you enjoy working with clients? Do you like to travel? Do you appreciate the satisfaction of completing a successful project? If you answer yes to these questions, we may have the perfect opportunity for you. STCR, a company with over 52 years of success in providing retail Point of Sale systems to supermarkets throughout the United States, Caribbean and beyond, is hiring a Retail Solutions Implementation Manager . In this position you will be responsible for the planning and implementation of retail systems within a supermarket environment, as well as providing support, both on-site and remote, for our clients. Duties : Systems implementation including setup, configure, deliver, install, train, and program systems & products Provide customer support including periodic on-call duties Outline alternatives and recommend solutions Maintain systems and products by responding to requests; conducting tests; diagnosing problems; achieving resolution with the highest degree of customer satisfaction Maintain records by documenting daily activity and project tasks Create procedural and training documents as needed Complies with regulations by adhering to codes, specifications, and policies Updates job knowledge by completing re-certification; participating in educational opportunities; reading professional publications Benefits : Health insurance Dental insurance 401(k) Retirement plan Paid time off Travel rewards Tuition assistance program Loyalty rewards Company-sponsored employee activities Salary based on experience. Full benefits package available. Job Requirements: IT Implementation Manager Strong IT technical background, including networking, OS, and application support Ability to handle multiple projects and follow them through to a successful implementation Strong verbal and written communication skills Able to travel to client locations and work overnight; approximately 50 percent travel AAS or Bachelor degree preferred from accredited institution Experience working in an IT support role Project Management experience in implementing technology in a business environment desired Experience in supermarket or retail operations a plus Customer Service and Project Management skills Professional, Dependable and Thorough

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