Help Desk Analyst I

  • icrunchdata Network
  • Wixom, MI, USA
  • May 23, 2020
Information Technology (IT)

Job Description

Ref ID: 02210-0011432582 Classification: Help Desk Analyst I Compensation: DOE We have a great opportunity for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Healthcare/NHS field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. This Help Desk Analyst role is based in the Wixom, Michigan area and is a full-time opportunity. Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Diagnose recurring technical issues and implement solutions to address the root of the problems - Solve technical help tickets submitted via phone, email, and walk-ups For immediate consideration, please email a copy of your resume to Job Requirements: - User administration and bug fixing in a client-server environment - Ticketing System experience - Basic Network Troubleshooting experience required - Desktop Hardware experience - Hardware & software installation experience preferred - Experience installing and configuring operating systems, networked and local printers, and business applications - Understanding of basic networking concepts - IT support ticketing system experience highly valued - Excellent problem-solving skills Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. © 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Job ID

Robert Half