Business Consultant II Arch Bus Intel & Analytics - Retail Business Services

  • icrunchdata Network
  • Salisbury, NC, USA
  • May 23, 2020
Information Technology (IT)

Job Description

About Retail Business Services Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to six East Coast grocery brands, including Food Lion, Giant Food, GIANTMARTIN'S, Hannaford and Stop Shop, as well as the country's largest online grocery retailer, Peapod. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services including Information Technology, Merchandising, Marketing Sourcing Services, Private Brand Products, Pharmacy Services, Not for Resale, Store Services, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services. For more information, visit www.retailbusinessservices.com. Position Title BUSINESS CONSULTANT II ARCH BUS INTEL AND ANALYTICS Position Location Salisbury, NC Position Summary Serve as a collaborative partner to either the Brands (e.g. Stop Shop, Food Lion, Hannaford, Giant Landover, Giant Carlisle) or Business Functions (e.g. Merchandising, Supply Chain, Marketing, Finance, HR, Retail Ops) domains to facilitate strategy, planning, communication, and value realization. These roles will interface highly with the Brand's Senior Leadership teams and other Business Relationship Managers, Business Consultants, Enterprise Architecture, Finance, and Solution Development. In collaboration with these teams, the Business Relationship Manager (BRM) and Business Consultant (BC) will identify process and technology solutions in key strategic business initiatives and support creating the portfolio of approved projects (i.e. the road map). The BRMs and BCs are responsible for understanding the business, assisting in the prioritization of project, ensuring that projects align with the technology that provides maximum return on investment and value, and directing IT strategy in support of the overall business strategy and makes suggestions to drive emerging technology solutions to support future business growth to enhance the customer experience. The BRMs and BCs are expected to demonstrate leadership and collaborative expertise to establish strategic direction and significant depth of technical, business and financial expertise in business technology solutions, as well as deep understanding of customer processes and business operations. Additional responsibilities include soliciting and managing customer satisfaction with IT solutions, engaging cross-domain and intra-domain resources to deliver seamless, high quality technology solutions to business partners. The BRM and BC roles build a true partnership between IT and the Brand or Business Function it supports. It leads the effort to shape technology services that align to the strategic direction of the business and facilitating the delivery of value to the Brand or Business Function from IT investments. This role has a true understanding of the Brand andor Business Function it serves, specifically its strategic direction, underlying processes, required outcomes and corresponding pain points. Principle Duties and Responsibilities 1. Business improvement planning Develop the IT roadmap by judging the appropriateness of new IT strategy, developments, applications and processes and advising the business and IT on potential improvement opportunities to deliver simple to use business processes and systems in line with the business and IT-strategy and leverage best practices learned from other Brand's. bull Builds relationships to become trusted advisor, based on Business-IT knowledge and competence. bull Identifies and capture short, medium- and long-term business goals and opportunities utilizing business and technology best practices. bull Works with Business and IT to develop an improvement strategy and approach fitting into the overall business and IT strategies. bull Defines a high-level improvement plan, included required investments to achieve these goals. bull Aligns scope and timelines of the proposed IT projects with the Business and other IT functions bull Drives the portfolio management planning and leverages best practices across Brand's. 2. Business improvement plan execution Launch and deliver initiatives in the agreed business improvement plan, to achieve the business benefits in line with the business and IT strategy. bull Researches and recommends technology solutions to drive future business needs and leverages best practices across Brand's. bull Sits in the Brand presidents staff meetings and provides recommendations on IT strategy solutions. bull Identifies, understand and prioritize business needs and challenges and set more detailed scope of projects. bull Develops rational for change and support setting of priority (clarify benefits case, identify business success criteria). bull Identifies and understand change impact and risk. Propose actions to mitigate the risks bull Develops and obtain approval for investment proposals in conjunction with business and other IT functions. bull Member of programproject steering committee as accountable for IT organization during definition, initiation and execution of the projects. bull Stakeholder management manage business expectations on which business and IT jointly will deliver. bull Tracks how benefits are achieved and how they evolve over the life cycle of programs and projects bull Communicates the benefits realization of completed projects to business and IT stakeholders 3. Business requirements management Work with the business and with IT to translate the business' needs into detailed IT requirements. bull Ensures business requirements are translated into functionality of existing or new IT systems in conjunction with the IT Architecture teams. bull Assists the business in judging how the business would be able to adjust to functionality in IT-systems not meeting the original requirements. bull Assists the business in judging how additional features in IT-systems can be used to further improve the business. bull Ensures the right IT functionality to enable Ahold's business strategy during delivery phase 4. Continuous improvement Contribute to improving the IT organization by attaining and applying profound knowledge of the business domains, the current and future IT landscape, as well as the skills and competences needed to attain and apply this knowledge. bull Acquires, document and share relevant knowledge of business processes and business requirements to match with IT solutions and vice versa. bull Develops and maintain ways of working, a toolkit, for a business consultant, to be used for accomplishing results. (Eg. Workshop facilitation, business process management, business cases) bull Spreads own competence and skills and best practices to other team members and within the broader IT community. Dicejob Requirements Basic Qualifications bull Relevant BachelorMaster degree (e.g. Business Administration, IT Management bull 7 - 10 years of relevant experience Skills and Abilities bull Fluent English (word and writing) bull Analytical skills bull Strong facilitator skills in improvement processes bull Strong in strategic topics, adding value to vision and strategy bull Influencing skills bull Must have knowledge of functional applications under their respective tower to support their business groups strategy

Job ID

retail business services