IT Technology Programs Manager (I, II or III)

  • Chelan County PUD
  • Wenatchee, WA, USA
  • Mar 30, 2022
Full-time Agile Computer Science Information Technology (IT) Operations Process Management Product Development Program Management Project Management Training

Job Description


Chelan County PUD is located in the geographical center of Washington State at the confluence of the Columbia and Wenatchee rivers. A public power leader, the complex and progressive nature of PUD operations offer a unique mix of challenges and opportunities.

We rely on the mighty Columbia River for much of our hydropower generation and we're proud to take a leadership role in environmental stewardship as related to this great river system. Each year we dedicate millions of dollars and thousands of work hours to protect and enhance fish, wildlife and plant ecosystems. As part of hydropower operations, we've also built 14 parks that serve more than 3 million visitors each year.

Rated by Forbes in 2017 and 2019 as one of the top 25 places to retire, Wenatchee is a recreational paradise with an abundance of adventure. The natural scenic beauty of the Wenatchee Valley provides a vivid backdrop to its thriving economy, where the quality of life is high and the climate is moderate with four distinct seasons, including more than 200 days of sunshine!

We are a small town to some and big city to others. We invest in our children and believe that education is the key to our future success.

We live a life of abundant choices and enjoy water sports on the Wenatchee and Columbia rivers, hiking, biking, rock climbing and unlimited golfing. Downhill and cross-country skiing are just minutes away. The area is also known for producing quality wines.

Consider Chelan PUD as a career choice today! The community is waiting for you.

Chelan PUD is an Affirmative Action/Equal Opportunity Employer and values diversity at all levels of its workforce. M/F/Vet/Disabled


This position is open to internal and external applicants concurrently.

Internal Candidate Confidentiality

The District supports the career development and aspirations of employees.  To facilitate career development employees are encouraged to share job ambitions with their supervisors or managers, especially when applying for other positions within the District.

Candidates should be aware applications for this job opening may be used to create candidate pools for other positions and may be shared with supervisors, managers and/or managing directors for those selection processes.  Additionally, at the final interview stage Managing Directors may share the identities of finalists with each other and discuss references.  Employees are strongly encouraged to communicate their job interest with their current supervisory chain of command upon reaching the final interview stage of a selection process.


Applicants are required to submit a combined cover letter and resume in one document.

In your cover letter, highlight the following as it related to your qualifications and interest in the position:

  • Why you are interested in the position and working for Chelan PUD
  • Summary of professional experience
  • 3-5 program or project management skills you excel at or are most proud of
  • 1-3 areas for growth as it relates to the essential job functions

Incomplete materials will not be considered.

To expedite the application process, combine your cover letter and resume into one PDF or WORD document before applying and upload electronically when requested in the online application process.

This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately.  The first review date for application materials is scheduled foApril 10.

Interested parties are also invited to contact Human Resources at to discuss the position.


In addition to a competitive starting salary range of $68,480 - $85,000 (Technology Program Manager I)  $83,440 - $104,300 (Technology Program Manager II) $98,080 - $122,600 (Technology Program Manager III) (based on qualifications, skills and abilities), Chelan PUD employees also enjoy outstanding benefits which include the option of a zero cost medical plan (medical, dental and vision for all eligible dependents), short and long-term disability, Washington State Public Employee's Retirement System, Deferred Compensation (with company matching funds up to 5%), 11 holidays and initial personal leave accrual at 21 days per year. 

Introductory Period: New employees holding regular positions must complete an introductory period of twelve months.


This position will be filled at the Technology Program Manager I, II or III level, contingent upon the skills and experience of the selected candidate.

The Technology Program Manager is responsible for becoming highly familiar with the functional operations and strategies of the business units and internal IT departments, acting as a trusted technology advisor in the planning phase of the enterprise’s technology initiatives. In this role you will lead the effort to develop Agile Release Trains (ARTs). This includes helping business units define operational value stream by advising on an ART’s vision, solutions, and capabilities, aligning a program with business sponsors and key stakeholders, and communicating status and risks.

Additionally, in this role you will be working with the development team on the development value stream and project execution. The role assesses the business and technical requirements, considers available technical and non-technical resources and tools, and proposes solutions that are in alignment with overall strategies for cross-platform management and optimization of security, data, and performance. This role will help create requirements, program objectives, project milestones, schedules, a “definition of done”, and oversee quality control throughout the life of the program or product.

Please note that this is not a remote position and requires residence within a reasonable recruiting distance to our Wenatchee, WA offices. 

Learn more about our technology careers! Watch the video below.

Job Functions:



Program Manager I


Program Manager II


Program Manager III


Project Management: Oversee a small portfolio of moderately complex projects and enhancements impacting a single business unit. Administer project plans that consider strategic goals, priorities, milestones, time estimates, dependencies, and cross-functional coordination. Track risks, issues, and dependencies to keep delivery teams on track. Execute communication plans to keep stakeholders informed of project status and overall portfolio performance.




Portfolio Management: Maintain program initiatives designed to deliver organizational objectives. Provide analytical support for business case development.   Perform business analysis to support the planning and development of scope, deliverables, resource plans, work plans, budgets, and schedules for new initiatives. Document key requirements needed from cross-functional teams and external vendors.  Work with other Business Technology Allignment personnel to document risks and opportunities across multiple projects within the department. Track project results that lead to the achievement of business goals/customer outcomes and effectively communicate this information to stakeholders.




Learning and Development: Proactively advance Portfolio and Project Management skills through professional training/certifications, self-study, mentor relationships, and stretch assignments in order to take on higher complex, larger scale projects that have greater impact to the District and customers.





Vendor/Consultant/Contract Management: Participate in pre-contract/procurement activities by providing IT system and cyber security requirements; support business requirement development; and participate in demos, RFPs, and other evaluation activities. Participate in the contract review process to ensure both IT and business requirements are correctly represented. Partner with the solution provider in the planning and implementation to ensure compliance with contract execution.





Mentoring: Share knowledge and resources with junior Business Technology Alignment personnel to support their success. Provide training, guidance and constructive feedback to team members to support continuous growth.




Additional Responsibilities 

Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC). Employees with access to confidential employee records and information are required to restrict access from any unauthorized person, except on a need to know basis.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Post Secondary Education

Technology Program Manager I, II, and III

The educational entry requirements are listed below. Equivalent experience (year for year) may substitute for required education.

Education Level

Education Details



Bachelor's Degree

(B.S., B.A.) in a Computer Science field, Business Administration; or equivalent combination of education and experience.




Knowledge, Skills and Abilities

A fully skilled incumbent will have the following specific knowledge, skills and abilities.

  • Basic technical knowledge of computer hardware, networks, security, and support
  • Basic knowledge of system analysis, and requirements gathering techniques for business solutions and related documentation standards
  • Agile Project Management - Knowledge of Agile methodologies and practices
  • Ability to communicate logically and clearly, both orally and in writing
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Operation and Control — Controlling operations of equipment or systems.
  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.
  • Agile Project Management - Ability to apply Agile methodologies and practices to daily work for high productivity and easy adaptability to changing business needs.
  • Must be proficient in reading, writing and speaking English.

Licenses and Certifications

  • Scrum Alliance Certifications and/or Scaled Agile (SAFe) Certifications and/or PMP (desired)


Pursuant to the North American Electric Reliability Corporation (NERC) standards, Chelan County Public Utility District #1 conducts background screening of personnel who have access to the District's critical physical and/or cyber assets.


The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.


Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.

EEO Law Posters can be found on the main Careers page in English and Spanish. 

Chelan PUD will not be offering any work visa sponsorship for this role.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)


$68,480 - $122,600