Director, Instructional Technology

  • California State University, Northridge
  • Northridge, Los Angeles, CA, USA
  • Oct 21, 2019
Full-time Digital Transformation Information Technology (IT) Operations Program Management Project Management Strategy Training

Job Description

Director, Instructional Technology (8594)
Division of Information Technology
Administrator II

CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond.

Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact.

Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university.

The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

About the Division

CSUN's Division of Information Technology seeks an experienced and collaborative leader as the Director, Instructional Technology within the Academic Technology & User Support Services department. Reporting to the Associate Vice President for Academic Technology & User Support Services, the Director will both lead day-to-day operations for the team and the Faculty Technology Center and provide strategic vision for instructional technology at the university. The Director keeps abreast of emerging technologies and develops and implements academic technology goals aligned with University priorities and the IT Vision@2022 strategic plan.


Under general supervision, the Director, Instructional Technology leads a team of Instructional Technologists and other staff in support of a number of technologies, including Canvas, Zoom, Ally for Canvas, Portfolium, and other instructional technology tools and services.

The incumbent...

  • manages instructional technologies including learning management systems, content creation, video, e-texts, lecture capture, videoconferencing, student response systems, e-portfolios, collaboration platforms, and others as needed;

  • manages vendors and contracts to ensure strategic and successful deployment of technologies;

  • cultivates professional development by identifying and providing opportunities for training in technical skills, leadership, and creative problem solving;

  • closely monitors technology trends in higher education and the world at large;

  • contributes ideas to improve IT strategies to optimize the use of IT Division resources for both long range and fiscal year planning;

  • responsible for strategic planning on long term success of current technology provisions and identifying candidate solutions for future implementation;

  • engages directly with products as needed for daily operation and support;

  • serves, alongside the AVP, as the division's liaison with faculty and meets with them regularly and proactively;

  • manages work of technologists (videographers, graphic designers, programmers, etc.) to assist faculty in creation of complex learning content;

  • collaborates with Faculty Development and Instructional Designers on workshops, training, and other initiatives;

  • develops a comprehensive and sustainable set of workshops that both highlight existing services and demonstrate new solutions;

  • ensures that all instructional technology products used by the university are as accessible as possible;

  • interfaces and collaborates with desktop management teams to maintain and support lab and classroom computers for optimum teaching and learning configurations;

  • works collaboratively with the IT Training program to create online tutorials, documentation and video training to support academic technology applications;

  • assists with grant-writing when necessary;

  • and performs other duties as assigned.


  • Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.

  • Master's degree is preferred.

  • Equivalent to five years of progressively responsible direct leadership experience in instructional technology, managing day-to-day operations with an established track record of successfully managing complex technology projects, budges, contracts and staff; with two of the five years in a managerial role preferred.

  • Experience in a higher education environment is strongly preferred.

  • Successful experience writing and securing grants preferred.

Knowledge, Skills, & Abilities

  • Working knowledge of working with and managing a wide range of instructional technologies in a higher education environment; supporting faculty in the design and development of online instructional materials; and using and supporting online and hybrid/blended learning.

  • Knowledge of accessibility requirements strongly preferred.

  • Ability and specialized skills to: possess strong leadership and management skills with a proven track record of building and leading agile teams; demonstrate strong decision making skills and project management skills; possess strong interpersonal, verbal, and written communications skills to work effectively with a wide variety of internal and external resources.

Pay, Benefits, & Work Schedule

Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.

Application Period

Applications received through October 31, 2019, will be considered in the initial review and review of applications will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.

How To Apply

Candidates should apply by clicking the "Apply Now" button on this page and completing the CSUN on-line application. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.

In order to be considered in the initial review, applications should include a cover letter.

For more detailed information on the application and hiring process, please visit the link below:

Background Check

This position is a sensitive position as designated by the CSU.

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.


The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.


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