Marketing Technology Coordinator

  • Arnold & Porter
  • Washington D.C., DC, USA
  • May 06, 2022
Full-time CRM Data Quality Data Reporting Excel Information Technology (IT) Marketing Research Training

Job Description

The Marketing Department of Arnold & Porter has an opening for a Marketing Technology Coordinator in the Washington, DC office.  The Marketing Technology Coordinator is responsible for collecting and maintaining client information in support of firm-wide marketing and client development efforts. The Coordinator will serve in a dynamic role assisting firm-wide e-Marketing communications and businesses development initiatives with a lead focus on CRM database maintenance. The Coordinator will work closely with the Manager of Marketing Technologies.

Responsibilities include, but are not limited to:

  • Assisting in the distribution of all firmwide e-marketing communication including advisories, announcements, event communication, etc. 
  • Supporting Marketing and other departments with creation of e-marketing campaigns as necessary.
  • Assisting with training arrangements for new attorneys and administrative assistants.
  • Regularly auditing lists against established “list hygiene” parameters and taking appropriate actions to resolve data quality issues.
  • Producing relationship and engagement activity reports as needed.
  • Assisting with the onboarding/offboarding process of employees.
  • Administering the subscription management and email delivery failure processes and completing requests to update preferences and/or data.
  • Researching and processing data tickets as assigned.
  • Processing department vendor invoices for payment and reimbursements.
  • Monitoring team mailbox and resolve or route requests.
  • Working with IT professionals to resolve technical issues that may arise.
  • Assisting with data quality initiatives and other duties as assigned.

Qualifications: 

  • Bachelor’s degree; equivalent experience considered
  • Marketing technology and CRM experience preferred
  • Experience with email marketing software preferred 
  • Professional services experience a plus
  • Knowledge of Data Quality Management concepts
  • Proficiency with CRM Software
  • Knowledge of e-marketing platforms
  • Strong research skills
  • Experience with Microsoft Word, Microsoft PowerPoint, and Microsoft Excel 
  • Ability to manipulate data in common formats such as Excel and .CSV files
  • Exceptionally detail-oriented.
  • Strong analytical and problem-solving skills.
  • Strong written and oral communication skills.
  • Ability to juggle multiple priorities within tight deadlines.
  • Ability to complete daily tasks while working on long term projects.
  • Ability to define goals and follow through to achieve results.
  • Ability to effectively work independently and in a team environment.

Arnold & Porter Kaye Scholer LLP is an equal opportunity and affirmative action employer that does not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), ethnicity, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by local, state, or federal laws, rules, or regulations.

Arnold & Porter Kaye Scholer LLP endeavors to make www.arnoldporter.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

For our EEO Policy Statement, please click here. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.

Arnold & Porter is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Arnold & Porter Kaye Scholer LLP uses E-Verify, which is a web-based system, to confirm the eligibility of our employees to work in the United States. As an E-Verify employer, we verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). We use E-Verify because we are a federal contractor containing the Federal Acquisition Regulation (FAR) E-Verify clause. Please see the posters for details regarding E-Verify or contact Arnold & Porter’s Human Resources Department for more information. E-Verify Participation Poster and Right-to-work Poster.

Job ID

2233