Desktop Architect

  • California State University, Northridge
  • Northridge, Los Angeles, CA, USA
  • Jan 28, 2020
Full-time Azure Computer Science Information Technology (IT) Oracle Project Management Software Engineering SQL Systems Engineering Training

Job Description

Desktop Architect (8741)

Info Tech Consultant III

Information Technology

Full Time / $8000 - $8500/mo.

CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond.

Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university.

The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

Major Duties

Under general supervision, the Desktop Architect is responsible for analyzing, deploying, migrating, implementing computer applications, systems and network configuration to client computers or endpoints.

The incumbent:

  • Deploys new software/applications to existing systems; analyzes business technology needs, builds workstations for end user, monitors system performance and designs enterprise-wide environment through management applications (e.g., JAMF, Active Directory, and etc.);

  • Manages and maintains endpoint operating systems for Mac and iOS devices; builds and maintains operating system images, scripts, application packages, builds/rebuilds workstations, patches workstations, generates workstation hardware/software reports, and carries out technical administration tasks; uses Active Directory to manage computer objects, users, groups, organizational units, and build/manage group policy objects (GPO); assists campus technical contacts on design, deployment, and implementation of endpoint devices and software applications; assists campus with implementation and utilization of approved computer disk encryption programs (e.g. Filevault 2 etc.);

  • Serves as an escalation point for technically complex problems/service requests from IT Desktop Support, Help Center, and technical staff residing in areas across campus (e.g., PPM, A&R, and college technicians, etc.);

  • Provides assistance and technical guidance to less experienced staff members where appropriate and as required for training purposes; reviews new and upgraded versions of software applications and computer hardware; develops and completes software and hardware test plans; provides management with recommendations concerning industry trends in computer hardware and software; performs maintenance, installation, troubleshooting of computers, mobile devices, printers, and other peripheral equipment and endpoint devices; and performs other duties as assigned.


  • Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field.

  • Equivalent to five years of full-time, progressive experience in JAMF Mac Management, operating systems imaging using JAMF, creating and deploying applications, software updates, including one year of project management, team leadership, systems implementation and development.

  • Experience in using Help Desk/CMR to manage and process cases.

  • Experience working with contractors (software consultants), reviewing maintenance agreements or consulting contracts preferred.

Knowledge, Skills, & Abilities

  • Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

  • In-depth knowledge of operating systems such as Windows, macOS X, iOS, etc.; and Microsoft products such as Office 365/2003/2007/2013/2016.

  • Working knowledge of Desktop Support and Architect group operations, troubleshooting best operations; and database software to maintain and monitor applications, connect and middleware installations, support client access tools such as SQL Management Studio, SQL Native Client, Oracle Client, etc.

  • Knowledge and experience in writing and developing DOS batch, PowerShell scripts, SQL and/or WQL queries; Microsoft Azure, OMS, MMS, Hyper-V, MDOP and other related technology; and relational databases and client-server concepts.

  • Knowledge of campus procurement processes and procedures.

  • Ability and specialized skills to: organize workflow and priorities; apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; and communicate and consult effectively with all levels of the campus community including internal IT technical support, campus executives, faculty, staff, student and college/department technical support staff; make presentations; conduct meetings; provide user training; and establish and maintain effective working relationships with others.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package. 

The salary range for this classification is: $6249 - $12,100 per month.

The anticipated HIRING RANGE: $8000 - $8500, dependent upon qualifications and experience.

HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends.

REG: This is a Regular position with a one-year probationary period.

Application Period

Applications received through February 7, 2020 will be considered in the initial review and review of applications will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.

How To Apply

Candidates should apply by clicking the "Apply Now" button on this page and completing the CSUN on-line application. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. 

For more detailed information on the application and hiring process, please visit the website:

Background Check

This position is a sensitive position as designated by the CSU.

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.


The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.


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Job ID



$8000 - $8500/mo.