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Date: October 15, 2019 Position Title: Data Analyst Reports To: Associate Director, Health Technology Status: Exempt   Position Summary: This position will support ASAM’s health information technology portfolio, managing clinical support for the ASAM CONTINUUM and CO-Triage software tools which provide clinical decision support for determining the appropriate level of treatment for patients with addiction. These tools support implementation of The ASAM Criteria®, the most widely used set of guidelines for treating patients with addiction (For information, see: asamCriteria.org; asamCONTINUUM.org). The ASAM CONTINUUM Criteria Decision Engine provides clinicians with a computer-guided, structured interview process that organizes treatment priorities and recommends the least intensive, safe, effective treatment setting. CONTINUUM expands patient access to coordinated, comprehensive care, improves diagnostic accuracy, accelerates effective treatment, and simplifies reporting to insurance carriers. System use is growing rapidly and is expected to quadruple over the next several years. The Analyst is responsible for addressing user issues by supporting the ticket processes for customer service of two ASAM products: The ASAM Criteria and CONTINUUM – The ASAM Criteria Decision Engine™. The Analyst will join the ASAM CONTINUUM science team to review and investigate issues related to customer use and product performance. This position is an integral part of the ASAM clinical support process and coordinates with ASAM team members and software development personnel to conduct a thorough investigation of product issues utilizing case data reports and related materials. The Analyst adheres to the ticket review protocol and communicates with relevant staff to provide updates on the review process, ticket status, and any recommendations for product revisions. Responsibilities/Duties: Develop and maintain an in-depth understanding of the ASAM CONTINUUM AND CO-Triage software algorithms Address user support tickets as assigned Conduct initial review of issues described by user Identify case information including related documents and data needed to resolve the reported issues Coordinate with software development personnel to obtain case related materials Collaborate and consult with Chief Architect of ASAM CONTINUUM and the science team regarding clinical and algorithm related implications of the investigated issue Communicate with ASAM support staff to provide regular updates to the user as the ticket moves through the review and resolution process. Complete tracking procedures per standard operating procedures (SOP) for ticket review Support ongoing review and releases of the product (evaluate impact of changes to algorithm). Education and Experience: 1-3 years of work experience in research, data analysis or related area required. Master’s degree preferred in relevant field (e.g. Public Health, Epidemiology, Quantitative Psychology). Experience with MS Office products (MS Word, Excel, PowerPoint). Experience with programming, software development, or clinical assessment is useful. Skills and Abilities: Must be organized and detail oriented. Experience working as part of a team and collaborating with external partners. Strong communication, negotiation and interpersonal skills. Works closely with: ASAM Director of Science. ASAM’s software technology vendor FEI Systems. ASAM Marketing and Engagement Staff. ASAM clinical experts. Benefits of Working at ASAM ASAM’s work with physicians and clinicians helps millions of patients, families, and communities impacted by addiction ASAM’s work helps address the vast national crisis of opioids and addiction ASAM enjoys a strong organizational culture, living by values determined by staff of open collaboration, trust, courage, and connectedness ASAM is proud to have earned the Sloan Award for Excellence in Workplace Effectiveness and Flexibility ASAM offers competitive compensation (commensurate with experience) and benefits that include paid vacation and sick leave, transportation reimbursement, medical insurance, and 401k. Recruiting salary range :  Commensurate with experience (with a robust benefits package) To Apply: Please click the "Apply Now" button to submit a resume and cover letter explaining your interest in this position and how your skills match the position. Resumes without cover letters will not be considered. ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the Maryland. ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectiveness as a workplace strategy to increase business and employee success. ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.

Security Analyst for Network/Cloud (JID 8568) Network Analyst III Information Technology Full Time / $6,249 - $9,500/mo. CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under the general supervision, the Security Analyst for Network/Cloud will bring proven experience securing data in an enterprise-scale data network and/or a cloud infrastructure. The incumbent will be working with a dynamic security and networking team to secure the CSUN network, which is a hybrid of on premise and multiple cloud solutions, including AWS and Microsoft Azure; evaluates and implements cloud security solutions, perform penetration tests, help design and review cloud and network security architectures, and monitor CSUN's cloud and network security environment; serves as a member of the Information Security team and will work collaboratively with other groups across IT and CSUN (e.g. cloud, networking, server, storage, telecommunications enterprise systems) to secure the CSUN environment; participates in Incident Response handling and analysis; provides technical expertise and recommendations on configuring and securing specialized network and cloud (including AWS and Microsoft Azure) integration technologies in a blended on premise/cloud architecture; implements proper logging, alerts, and alarms; correlates log data with other sources to provide meaningful reports, alerts and alarms that help discern potential breaches; provides technical expertise to the ISO, Information Security team, networking, cloud and systems teams on the trends related to network access, security, authentication and intrusion detection systems and processes; participates in security activities with the ISO including team meetings and lead investigations into potential unauthorized access of the CSUN network or cloud infrastructure; monitors and analyzes the data network and cloud traffic; monitors activity in CSUN's cloud infrastructure; develops and maintains security standards for network and/or cloud architecture across the blended cloud and on premises architectural footprint;  designs and recommends changes to the campus network and cloud topology to enhance CSUN's security posture and reduce the attack profile; consults with CSU system-wide security and network personnel to ensure the effective, secure and reliable operation of the converged cloud and on premise network infrastructure; analyzes system and network security in the blended ecosystem, advising on parameters to improve safety, security, and efficiencies of deployed system resources; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a job-related field. Five years of full-time, progressively responsible IT field-related experience, required; three (3) of the five (5) years as an Information Security analyst in either network security or cloud security, strongly preferred. Experience working with SIEM technology, preferred. Knowledge, Skills, & Abilities Experience working on the security aspects of an enterprise-scale data network or cloud infrastructure, preferably AWS. Demonstrated expertise with on premise network or cloud (preferably AWS) technologies, its related configuration, administration and troubleshooting. Knowledge of cloud or network monitoring tools. Expertise to administer and interpret the campus-wide data network outages and issues. Ability to assist the Information Security team in interactive debugging, testing and analysis of security attacks and system failures. Knowledge of data network architecture or cloud architecture and its functional characteristics and complexity to provide network security related support. Ability to lead the support of campus-wide network security debugging; problem determination and resolution; network systems integration and evaluation. Ability to configure and deploy network security devices in a timely manner. The person should have experience working with SIEM technology. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $6,249 - $12,100 per month. The anticipated HIRING RANGE: $6,249 - $9,500, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through October 14, 2019 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How To Apply Candidates should apply by clicking the "Apply Now" button on this page and completing the CSUN on-line application. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. For more detailed information on the application and hiring process, please visit the link below: csun.edu/careers Background Check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.   Copyright ©2017 Jobelephant.com Inc. 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Reporting to the Director, Reporting and Analytics, the Senior Data Analytics Consultant provides fundraising data analysis and reporting services for the executive leadership team of the Development arm of the Office of Advancement. The Sr. Data Analytics Consultant will be primarily responsible for the development and implementation of measurement and analytics strategies designed to ensure appropriate operational models; to monitor and evaluate applicable metrics to compare and analyze data to support strategic fundraising decisions and process improvement; to ensure communication with senior leadership and synthesize data into useful and insightful information; and to write and automate tools and scripts to increase efficiency and reduce manual efforts. The Sr. Data Analytics Consultant will design and build data visualizations using diverse data sets and will be instrumental in developing and translating analysis, data modeling and ad hoc decision support to fulfill the needs of the development organization. This includes data analysis and reporting to enhance operational efficiency, encouraging data driven decisions and promoting a higher level of data consumption as well as best practices to improve services and processes of strategic importance to the Development team. Provides significant data analysis using both descriptive and predictive statistical analysis expertise for the Development leadership team. This work includes, but is not limited to, responsibility for the ongoing design and maintenance of monthly Development performance reports and the fundraising dashboard. It further includes conducting significant data analysis and data mining required to understand the results found and communication of insights to leadership. This work is accomplished using visual query tools, custom built standard outputs, Microsoft SQL Reporting Services tools, data analysis tools like SPSS or Excel and Tableau. Position highlights include opportunities to accomplish the following: Responsibilities: Data Analysis and Data Mining (40%) Use statistical methods to analyze fundraising data to identify statistically significant patterns and trends that generate actionable insights Provide high-confidence-level forecasts that allow the business to make informed decisions Perform analysis and interpretation of data to demonstrate fundraising outcomes, within specified timeframes and frequencies Report, Dashboard and Scorecard Creation (40%) Gather requirements, create queries, build reports and dashboards that integrate multiple sources of data, identify actionable insights and conclusions, and translate complex results into simple visualizations that will empower department leaders to take decisive action Develop trend analysis reports that monitor key performance indicators and compares them to internal and external benchmarks and uses this data to assist leadership in decision-making, planning and implementing performance improvement strategies Convene colleagues to share information and best practices. Analyze report results with a focus on explaining changes, inconsistencies and any patters that are identified. Become an established Subject Matter Expert within the Organization (20%) Work collaboratively with Development leadership to understand and design analytical approaches to open-ended strategic business problems and communicates the findings to key stakeholders through reports, presentations, storytelling and thoughtful discussion; Collaborate with the Development leadership team in order to identify trends and opportunities to improve and maximize fundraising revenue Serve as a technical and educational resource to others on fundraising data and benchmarks, modeling, data acquisition and rapid analysis for insight generation Performance Objectives First 1-3 months Demonstrate basic knowledge and understanding of the higher education advancement industry, with particular emphasis on the major gift fundraising component in particular. Demonstrate intermediate level understanding of the t-SQL language, SQL Server Reporting Services and Tableau. Demonstrate basic understanding of the advancement data warehouse. First 3-6 months Demonstrate intermediate knowledge and understanding of higher education major gift oriented fundraising. Assume technical responsibility for the monthly fundraising suite of reports and being transition of existing t-SQL extract – Excel legacy reports to SSRS and / or Tableau. Assume technical responsibility for the existing SSRS based Fundraising Dashboard and all linked reports. First 12 months Demonstrate intermediate knowledge and understanding of the higher education advancement industry. Assume analysis responsibility for monthly fundraising performance analysis. Assume business evolution responsibility for monthly reports and the fundraising dashboard. Why Join Ohio State Advancement Now? In 2016, The Ohio State University concluded the most successful fundraising effort in its history, with contributions from what is believed to be the most donors ever to a higher education campaign. The But for Ohio State Campaign raised over $3 billion from more than 750,000 donors, shattering the goal of $2.5 billion. Ohio State is now six months away from the public kickoff of the next campaign which coincides with the celebration of the university’s 150th birthday. All members of Advancement are part of creating an inclusive culture that inspires an exceptionally diverse and talented team and are measured on their adherence to the following core competencies:  leadership, continuous improvement, teamwork and collaboration, and communication/interpersonal effectiveness. More about Advancement Reporting and Analytics Reporting and Analytics (R&A) is one part of the Business Intelligence and Data Science department totaling 15 full-time staff within Advancement. R&A is comprised of 10 staff members with nearly 100 years combined experience working in the Advancement and Enterprise Reporting professions. We are an extremely collaborative group possessing particular technical expertise in t-SQL, SSRS and Tableau. The larger BI team also then possesses extensive experience in Market Research and Data Sciences. Those groups are similarly collaborative in their approach and give the larger BI team experience in market research and advanced statistical techniques. Finally our in group project manager is guiding us in the implementation of the Agile Project Management approach. Experience Requirements The selected candidate for this position must have demonstrated success in several areas, including: Bachelor’s degree in Data Analytics, Statistics, Applied Math, Computer Science, Computer Information Systems or Management Information Systems, Marketing, Psychology or related field; or an equivalent combination of education and experience. 5 years’ experience in a data analyst role. Experience with enterprise reporting tools (i.e. MS BI Suite). Two years of experience using SQL with preference to Microsoft T-SQL. 2 years of experience with statistical analysis using statistical packages for analyzing datasets (Excel, SPSS, R, SAS etc.). 2 years of experience visualizing and presenting data. Desired requirements include: Master’s degree in Statistics, Business, Computer Science, Economics, Engineering, Mathematics or other quantitative disciplines. Experience in the non-profit fundraising space. Familiarity with statistical algorithms such as linear and logistic regression, decision trees, neural networks, etc. 2 years of project management/consulting experience. Experience working in an Agile SCRUM environment. 2 years’ experience building dashboards. 2 years of experience conducting forecasting models. You Need To Know Aside from the unparalleled benefits of working for The Ohio State University and working in the diverse, smart, safe, fun and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for a land grant institution where you will truly feel the impact of your work. Closing Statement The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status. How to Apply Please click the "Apply Now" button on this page to find out more about University Advancement and apply online. Questions may be directed to Greg Bright, Recruiter, at bright.159@osu.edu .

Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you! The Position As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. Why work at EMS? EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed! You will need Above average customer service skills Strong written and verbal communication skills when interacting with customers and coworkers Friendly and energetic attitude Computer knowledge and internet skills Ability to navigate between multiple computer screens/tabs Quick learner who enjoys using trouble-shooting and problem solving skills Ability to work both as an individual and as a team member Requirements High School Diploma or equivalent Must be familiar with phone Apps, Internet, Email, and Microsoft Office Previous call center experience preferred, but not required Preferred Associates Degree in technical and/or related field Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office Previous technical help desk or call center experience a plus Variety of shifts available. Availability for 1 weekend day preferred EMS Offers Career advancement opportunities Team work environment $500 hiring bonus Paid on-the-job training Full time schedules Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire Casual dress attire Individual work spaces Complimentary breakfast on Fridays Free parking North-West Omaha location

Elgin Community College Elgin, IL Data Specialist - Institutional Advancement Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Job Summary: This position applies an advanced knowledge of research methodology and data collection techniques as a project leader and technical expert in conducting and analyzing difficult and complex institutional advancement projects. Essential Duties: Perform data evaluation and analysis projects for Institutional Advancement. Data visualization and reporting Survey development and administration Participation in College Committees/Activities Original Research and Development Other Duties Perform other job-related duties as assigned which pertain to the job description. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Requirements: Required Knowledge, Skills & Abilities: Bachelor's degree required in a related field. Two or more years of experience in data analysis with a non-profit. Proficiency with statistical software, such as SPSS or SAS. Experience using data visualization software, such as Tableau or PowerBI. Proficiency in Microsoft Office applications, especially Excel and Access Familiarity with the development, management, and use of relational databases and in querying, creating and maintaining working datasets from an ERP/student information system (e.g., Ellucian Colleague, Banner, etc.) Ability to independently manage and prioritize multiple projects and to meet deadlines Demonstrated experience presenting and discussing statistical analysis and research findings to a wide variety of audiences with varying levels of statistical understanding Ability to produce and communicate written information in a professional manner to a variety of audiences Excellent oral communication skills Desired Knowledge, Skills & Abilities: Master's degree preferred. Experience in data analysis with a non-profit in higher education preferred. Familiarity with CRM software preferred, especially Raiser's Edge. Syntax/programming experience with SPSS or SAS preferred. Elgin Community College is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce

Associate Provost for Institutional Research Harvard University Cambridge, Massachusetts Harvard University (Harvard) seeks applications and nominations for the position of Associate Provost for Institutional Research (Associate Provost). Reporting to the Deputy Provost, the Associate Provost leads a team of senior statisticians and analysts who will provide both external and internal reporting expertise for the University. As leader of Harvard’s Office of Institutional Research (OIR), the Associate Provost will serve as the central internal liaison for the office with other Harvard departments, provide evidence to the Office of the President and Provost (OPP) in support of strategic priorities, and provide analysis capacity to the broader Harvard University community on behalf of OPP. The Associate Provost will ensure ongoing review and shaping of the office’s policies and practices to reflect the changing needs of the department's core functions, and provide leadership for the office’s projects, programs, and reporting methodologies that support key stakeholders. Additionally, the Associate Provost will be the University’s key contact for and coordinator of the University’s accreditation process. The Associate Provost will focus attention on critical research and policy issues by setting the strategic direction and content for the office's projects, data governance policies, and communications; serving as the key contact for the office with other Harvard departments and leading meetings as the senior department leader; enhancing and extending the office's influence by providing strategic management of partnerships, research convenings, and events; representing the office at local and national conferences and on committees; supervising, coaching, and developing a team of analysts and interns; providing leadership to ensure Harvard’s delivery of accurate and timely reports to the Federal Government and to key data exchange organizations; presenting the work of the office to senior leadership and others within Harvard and to external peers; and in general, developing and implementing creative new ways to support and advance the office’s mission and functions to ensure that OIR’s work moves forward and is integrated into the larger priorities of the University. Since its founding in 1636, Harvard has been devoted to excellence in teaching, learning, and research, creating knowledge and developing leaders across a breadth of disciplines that make a difference globally. The University has twelve degree-granting schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. The University enrolls over 20,000 degree seeking candidates, including undergraduate, graduate, and professional students, and counts more than 360,000 alumni around the world. In 2018, Harvard inaugurated its 29th President, Dr. Lawrence S. Bacow. The ideal candidate will bring strong analytical skills and a sophisticated understanding of effective, rigorous institutional research in the current higher education context as well as a collaborative leadership style and the capacity to work and communicate productively with multiple stakeholders across diverse perspectives. The Associate Provost must be flexible, intellectually curious, and possess a strong commitment to customer service, while leading, managing, and developing both staff and processes to best meet the needs of a complex organization. TO APPLY Please click the "Apply Now" button on this page to begin the application process. Harvard University has retained the national executive search firm Isaacson, Miller to assist in this search. All inquiries, nominations, and applications should be sent in confidence to: Dan Rodas, Partner Carrie Alexander, Managing Associate Keith Mason, Associate Isaacson, Miller Boston, Massachusetts Harvard University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.