About the Job
The Metrics and Impact Analyst will gather, maintain and analyze strategic data for DAWI and the field. This position is the critical next step in a growing organization and field, and will support taking our work and our impact to the next level.
The relatively young field of employee ownership is exploding, with the passage of new federal legislation, policy and funding developments in cities across the country, new investments, a growing community of practitioners, and broadening public appeal as a strategy to address inequality. Democracy at Work Institute is helping both drive and track this growth, and data is a key part of the expansion. As a convening organization, our work (and our data) is often at the center of the action, and we work in close collaboration with several partners. DAWI collects and stores much of the field’s data on worker cooperatives, cooperative development and impacts. In short, we sit on a rich trove of data and data to-be, and we need someone who can think critically and creatively about its use.
This is a newly-created position, with potential to shape the field for the long term, as you help DAWI and our partners understand our impact, communicate it, and achieve even more. You will be stepping into a strong infrastructure and building it out to support and sustain field-wide growth. We are most interested in hiring a well-rounded person who understands data, systems, people, and political context. This position calls for a systems thinker who is both meticulous and innovative, and who holds the practical use of data highest in mind. You will be maintaining existing datasets and designing new data collection systems; reporting and assessing; and working with DAWI staff and allies to make use of data in their work.
Essential Job Functions:
Maintain and build out DAWI’s program data (45%) Knit together DAWI’s various data tracking systems and build systems across programs. Assess which tools are best and migrate data as needed. Maintain and improve:
Foundational datasets: Supervise administration and analysis of enterprise census, individual worker census, and cooperative developer impact data.
Collaborative datasets: Support collection of Workers to Owners Collaborative partner data on the nationwide employee ownership conversions pipeline.
NYC Worker Cooperative Business Development Initiative data: As the “backbone partner” track partners’ progress to goals, support City staff to report impacts, and develop/track additional success metrics for WCBDI partners; supervise entry of DAWI deliverables in NYC’s Small Business Services CRM.
DAWI online resource libraries: organize and maintain resources at institute.coop, our library of local policies, and others as they come online.
Analyze and communicate impact (20%) Work with DAWI staff, leadership and field partners to:
Analyze DAWI program data for shaping programs and feeding back to partners. Frame questions and design/collection considerations on the front end. Help detect strategy-informing patterns on the back end.
Analyze field data that DAWI gathers and maintains, support developing field strategy, and communicating impact publicly.
Share and communicate data, potentially including supporting data visualization.
Develop, implement and evaluate impact metrics (10%)
Work with program staff and partners to develop and track a standard set of impact metrics for the field.
Support KPI tracking in DAWI’s programs, which includes implementation of field-wide metrics as well as DAWI-specific metrics.
Consult with and advise partners on design of data tracking and information systems.
Manage operational data for DAWI (10%)
Perform basic CiviCRM database management and security functions, with some support from the website host and database developers.
Oversee and perform input, import, deduping/merging and export of contacts, activities, and events in the database.
Design and make revisions to DAWI’s data model/database structure as necessary.
Make updates to and create new views and webforms as necessary.
Coordinate DAWI staff “data leaders” to support accurate and complete data entry and engagement with the database.
Coordinate data sharing between DAWI and USFWC.
Strategic research support (5%)
As capacity and interest allows, collaborate with DAWI staff and/or contract researchers to conduct strategic research.
Administration and Organizational Development (10%)
Support effective operations and administrative systems, as all DAWI staff does.
Maintain effective project management and reporting systems to track and share information about work with all staff.
Participate in DAWI staff functions, including giving input on management and governance of the organization.
Attend staff meetings, project meetings, supervisorial meetings as needed.
Attend and present at relevant field events, build relationships in the field.
Take part in regular skills training and professional development opportunities, using professional development budget supplied by DAWI.
Skills and Qualities We Seek
Required:
Proficiency with any of the following CRM systems is required: CiviCRM, Airtable, Salesforce, or others that use MySQL, Oracle, or Microsoft software. Some level of experience with Drupal is strongly preferred.
Experience with basic office tools (Microsoft Office Suite, social media platforms and applications, online project management systems, online/remote meeting tools) is required. Facility with new technology is a must.
Strong written and verbal communication skills are required, particularly the ability to explain technical data and processes to co-workers.
Attention to detail, consistency, and a generally meticulous approach to work are required.
Remote work is required. You will need to be able to work independently to prioritize and execute day to day tasks, with self-management systems in place.
Willingness and ability to constructively share ideas and collaborate with both senior and junior staff is required, as we are a small and highly collaborative team.
Desired:
Statistics background is desired (academic or other professional experience) for future survey work.
Experience with data visualization is desired, but not required.
Academic training may be helpful, but is in no way required for this position. We care most about your ability to set up and manage systems, think strategically about impact data, and communicate well.
We value emotional intelligence, kindness, and sense of humor. Diplomacy, judgment, and discretion are important in this position.
Passion for social justice, racial equity, small business, and/or labor organizing, and ability to identify the larger issues at play is strongly desired. Familiarity with or interest in employee ownership and worker cooperatives will be important to cultivate.
We are seeking a candidate with at least five years experience doing this kind of work. The ideal applicant will have a decent amount of experience with systems design and improvement, and be able to do and supervise this for DAWI, but will also be willing and able to do the hands-on work of data management and reporting.
About Being on Staff:
Started in 2013, DAWI is a relatively young organization, and all staffers are expected to help build organizational capacity, including organizational processes and documents. A certain amount of travel for all staffers is expected and supported. We are a remote organization with offices in Oakland and New York. This allows us to have staff all over the country, and to create flexible working hours and locations. It can also be challenging for developing systems, getting buy-in for their use, and maintaining consistency of practice —a key part of this job. For this position, we prefer someone who can work out of our New York office, but we will consider strong candidates from all locations. We are open to contractors.
We love our work, and we work hard, but we also strive for work-life balance. We are a tight-knit team with extremely low staff turnover. Full-time staff are eligible for membership in the organization after 6 months of employment. Members are eligible to serve on the board of directors, elect two directors, and participate in the strategic guidance of the organization. A certain amount of travel for all staffers will be expected and supported. Ability and willingness to learn and help improve the technological tools for remote working is also expected.
Notice of Nondiscrimination:
Democracy at Work Institute (DAWI) is committed to a multi-racial and class-diverse staff that reflects the future of worker cooperatives. Women, people of color and others who may be underrepresented at senior levels of the nonprofit workforce are strongly encouraged to apply. DAWI is committed to equal opportunity for all persons without regard to sex, age, race, color, religion, creed, national origin, marital status, disability, or sexual orientation, and any other class of individuals protected from discrimination under state or federal law. It is the policy of DAWI to comply with all federal, state, and local laws and regulations regarding equal opportunity. In keeping with that policy, DAWI is committed to maintaining a work environment that is free of unlawful discrimination and harassment. Accordingly, DAWI will not tolerate unlawful discrimination against or harassment of any of our employees or others present at our facilities by anyone, including any supervisor, coworker, vendor, client, or customer of DAWI.
Benefits
DAWI offers full health benefits coverage for employees, including dental and vision; participation in a 401(k) plan; a generous time off policy; and a professional development budget.
How to Apply
Click the "Apply Now" button on this page to email a cover letter, resume, and 2-3 paragraph statement of interest and competencies for this particular position. Include the subject line “Application for Metrics and Impact Analyst position.” Deadline for applications: August 5, 2019.
Jul 18, 2019
Full-time
About the Job
The Metrics and Impact Analyst will gather, maintain and analyze strategic data for DAWI and the field. This position is the critical next step in a growing organization and field, and will support taking our work and our impact to the next level.
The relatively young field of employee ownership is exploding, with the passage of new federal legislation, policy and funding developments in cities across the country, new investments, a growing community of practitioners, and broadening public appeal as a strategy to address inequality. Democracy at Work Institute is helping both drive and track this growth, and data is a key part of the expansion. As a convening organization, our work (and our data) is often at the center of the action, and we work in close collaboration with several partners. DAWI collects and stores much of the field’s data on worker cooperatives, cooperative development and impacts. In short, we sit on a rich trove of data and data to-be, and we need someone who can think critically and creatively about its use.
This is a newly-created position, with potential to shape the field for the long term, as you help DAWI and our partners understand our impact, communicate it, and achieve even more. You will be stepping into a strong infrastructure and building it out to support and sustain field-wide growth. We are most interested in hiring a well-rounded person who understands data, systems, people, and political context. This position calls for a systems thinker who is both meticulous and innovative, and who holds the practical use of data highest in mind. You will be maintaining existing datasets and designing new data collection systems; reporting and assessing; and working with DAWI staff and allies to make use of data in their work.
Essential Job Functions:
Maintain and build out DAWI’s program data (45%) Knit together DAWI’s various data tracking systems and build systems across programs. Assess which tools are best and migrate data as needed. Maintain and improve:
Foundational datasets: Supervise administration and analysis of enterprise census, individual worker census, and cooperative developer impact data.
Collaborative datasets: Support collection of Workers to Owners Collaborative partner data on the nationwide employee ownership conversions pipeline.
NYC Worker Cooperative Business Development Initiative data: As the “backbone partner” track partners’ progress to goals, support City staff to report impacts, and develop/track additional success metrics for WCBDI partners; supervise entry of DAWI deliverables in NYC’s Small Business Services CRM.
DAWI online resource libraries: organize and maintain resources at institute.coop, our library of local policies, and others as they come online.
Analyze and communicate impact (20%) Work with DAWI staff, leadership and field partners to:
Analyze DAWI program data for shaping programs and feeding back to partners. Frame questions and design/collection considerations on the front end. Help detect strategy-informing patterns on the back end.
Analyze field data that DAWI gathers and maintains, support developing field strategy, and communicating impact publicly.
Share and communicate data, potentially including supporting data visualization.
Develop, implement and evaluate impact metrics (10%)
Work with program staff and partners to develop and track a standard set of impact metrics for the field.
Support KPI tracking in DAWI’s programs, which includes implementation of field-wide metrics as well as DAWI-specific metrics.
Consult with and advise partners on design of data tracking and information systems.
Manage operational data for DAWI (10%)
Perform basic CiviCRM database management and security functions, with some support from the website host and database developers.
Oversee and perform input, import, deduping/merging and export of contacts, activities, and events in the database.
Design and make revisions to DAWI’s data model/database structure as necessary.
Make updates to and create new views and webforms as necessary.
Coordinate DAWI staff “data leaders” to support accurate and complete data entry and engagement with the database.
Coordinate data sharing between DAWI and USFWC.
Strategic research support (5%)
As capacity and interest allows, collaborate with DAWI staff and/or contract researchers to conduct strategic research.
Administration and Organizational Development (10%)
Support effective operations and administrative systems, as all DAWI staff does.
Maintain effective project management and reporting systems to track and share information about work with all staff.
Participate in DAWI staff functions, including giving input on management and governance of the organization.
Attend staff meetings, project meetings, supervisorial meetings as needed.
Attend and present at relevant field events, build relationships in the field.
Take part in regular skills training and professional development opportunities, using professional development budget supplied by DAWI.
Skills and Qualities We Seek
Required:
Proficiency with any of the following CRM systems is required: CiviCRM, Airtable, Salesforce, or others that use MySQL, Oracle, or Microsoft software. Some level of experience with Drupal is strongly preferred.
Experience with basic office tools (Microsoft Office Suite, social media platforms and applications, online project management systems, online/remote meeting tools) is required. Facility with new technology is a must.
Strong written and verbal communication skills are required, particularly the ability to explain technical data and processes to co-workers.
Attention to detail, consistency, and a generally meticulous approach to work are required.
Remote work is required. You will need to be able to work independently to prioritize and execute day to day tasks, with self-management systems in place.
Willingness and ability to constructively share ideas and collaborate with both senior and junior staff is required, as we are a small and highly collaborative team.
Desired:
Statistics background is desired (academic or other professional experience) for future survey work.
Experience with data visualization is desired, but not required.
Academic training may be helpful, but is in no way required for this position. We care most about your ability to set up and manage systems, think strategically about impact data, and communicate well.
We value emotional intelligence, kindness, and sense of humor. Diplomacy, judgment, and discretion are important in this position.
Passion for social justice, racial equity, small business, and/or labor organizing, and ability to identify the larger issues at play is strongly desired. Familiarity with or interest in employee ownership and worker cooperatives will be important to cultivate.
We are seeking a candidate with at least five years experience doing this kind of work. The ideal applicant will have a decent amount of experience with systems design and improvement, and be able to do and supervise this for DAWI, but will also be willing and able to do the hands-on work of data management and reporting.
About Being on Staff:
Started in 2013, DAWI is a relatively young organization, and all staffers are expected to help build organizational capacity, including organizational processes and documents. A certain amount of travel for all staffers is expected and supported. We are a remote organization with offices in Oakland and New York. This allows us to have staff all over the country, and to create flexible working hours and locations. It can also be challenging for developing systems, getting buy-in for their use, and maintaining consistency of practice —a key part of this job. For this position, we prefer someone who can work out of our New York office, but we will consider strong candidates from all locations. We are open to contractors.
We love our work, and we work hard, but we also strive for work-life balance. We are a tight-knit team with extremely low staff turnover. Full-time staff are eligible for membership in the organization after 6 months of employment. Members are eligible to serve on the board of directors, elect two directors, and participate in the strategic guidance of the organization. A certain amount of travel for all staffers will be expected and supported. Ability and willingness to learn and help improve the technological tools for remote working is also expected.
Notice of Nondiscrimination:
Democracy at Work Institute (DAWI) is committed to a multi-racial and class-diverse staff that reflects the future of worker cooperatives. Women, people of color and others who may be underrepresented at senior levels of the nonprofit workforce are strongly encouraged to apply. DAWI is committed to equal opportunity for all persons without regard to sex, age, race, color, religion, creed, national origin, marital status, disability, or sexual orientation, and any other class of individuals protected from discrimination under state or federal law. It is the policy of DAWI to comply with all federal, state, and local laws and regulations regarding equal opportunity. In keeping with that policy, DAWI is committed to maintaining a work environment that is free of unlawful discrimination and harassment. Accordingly, DAWI will not tolerate unlawful discrimination against or harassment of any of our employees or others present at our facilities by anyone, including any supervisor, coworker, vendor, client, or customer of DAWI.
Benefits
DAWI offers full health benefits coverage for employees, including dental and vision; participation in a 401(k) plan; a generous time off policy; and a professional development budget.
How to Apply
Click the "Apply Now" button on this page to email a cover letter, resume, and 2-3 paragraph statement of interest and competencies for this particular position. Include the subject line “Application for Metrics and Impact Analyst position.” Deadline for applications: August 5, 2019.
The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
Jul 14, 2019
Full-time
The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
Jul 05, 2019
Full-time
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Jun 30, 2019
Full-time
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
Jun 28, 2019
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
Business Analyst - BABOK
We are seeking a Business Analyst to join our growing biopharmaceutical company. Reporting to the Business Analyst Supervisor, this position is responsible for working with business stakeholders to define and document business processes and software requirements for technology requests. You will regularly engage in multiple initiatives simultaneously across all levels in the organization. This will include teaming with IT developers, business key users, validation and QA staff.
Additional responsibilities of the BA role include:
Collect, analyze and interpret requirements using interviews, document analysis, business process descriptions, business analysis, and task and workflow analysis toward best practice or BABOK standards.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests.
Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements.
Clearly and concisely document the results of analysis and workflows as well as obtain sign-off from the internal customers.
Assist technical writer in the design of test scripts and test scenarios. Coordinate with the business users who test, validate, and evaluate new applications and functions, and determine issues in services and software.
Serve as the conduit between the internal customer community and the software development team through which requirements flow.
Job Requirements
Qualified candidates of this role must offer a Bachelor's degree in information technology or a related field. You must offer excellent communication, technical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Technical skills and experience required of the BA role include:
Minimum of 5 years experience as a Business Analyst
Minimum of 5 years experience creating, editing and revising technical documentation such as process diagrams, flow charts, procedure manuals and training materials
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization
Willingness to drive and challenge business users on their assumptions of how they will successfully execute their plans
Ability to read and interpret moderately complex or technical documents such as laws, regulations, safety rules, operating and maintenance instructions and procedure manuals
Ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral and/or diagram form
Ability to speak, read, write and understand English
H1B sponsorship not available
Benefits
At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.
Other benefits of the BA role include:
Medical, Dental and Vision Insurance
Life Insurance
401(k) contribution and matching program
Flexible Spending Accounts
Tuition Reimbursement
Team-oriented environment
Jun 19, 2019
Full-time
Business Analyst - BABOK
We are seeking a Business Analyst to join our growing biopharmaceutical company. Reporting to the Business Analyst Supervisor, this position is responsible for working with business stakeholders to define and document business processes and software requirements for technology requests. You will regularly engage in multiple initiatives simultaneously across all levels in the organization. This will include teaming with IT developers, business key users, validation and QA staff.
Additional responsibilities of the BA role include:
Collect, analyze and interpret requirements using interviews, document analysis, business process descriptions, business analysis, and task and workflow analysis toward best practice or BABOK standards.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests.
Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements.
Clearly and concisely document the results of analysis and workflows as well as obtain sign-off from the internal customers.
Assist technical writer in the design of test scripts and test scenarios. Coordinate with the business users who test, validate, and evaluate new applications and functions, and determine issues in services and software.
Serve as the conduit between the internal customer community and the software development team through which requirements flow.
Job Requirements
Qualified candidates of this role must offer a Bachelor's degree in information technology or a related field. You must offer excellent communication, technical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Technical skills and experience required of the BA role include:
Minimum of 5 years experience as a Business Analyst
Minimum of 5 years experience creating, editing and revising technical documentation such as process diagrams, flow charts, procedure manuals and training materials
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization
Willingness to drive and challenge business users on their assumptions of how they will successfully execute their plans
Ability to read and interpret moderately complex or technical documents such as laws, regulations, safety rules, operating and maintenance instructions and procedure manuals
Ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral and/or diagram form
Ability to speak, read, write and understand English
H1B sponsorship not available
Benefits
At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.
Other benefits of the BA role include:
Medical, Dental and Vision Insurance
Life Insurance
401(k) contribution and matching program
Flexible Spending Accounts
Tuition Reimbursement
Team-oriented environment
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
Jun 04, 2019
Full-time
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
We are seeking a Data Analyst who will partner with business and operating teams who will focus on reporting to monitor key performance indicators and metrics. Collaborating across disciplines, you will design and implement reporting that enables internal clients to access, explore and monitor their data.
Responsibilities :
Partner with colleagues facilitating the design, build and automation of reports / dashboards that provide insight into customer conversion and behavior.
Partner with cross-functional colleagues to identify and report on short-term and long-term performance.
Implementing self-service tools used to access disparate data sources (both legacy and cloud-based).
Train and support colleagues in the use of self-service data exploration and visualization tools.
Analyze variability from trends; exploring data and communicating findings to influence acquisition and retention strategies.
Perform ad hoc analysis as necessary.
Instigate process change to evolve our subscriber reporting with the growing needs of the subscription business.
Basic Qualifications :
2+ years of relevant experience.
1+ years work experience implementing and reporting on business key performance indicators.
1+ years work experience using SQL is required.
Strong analytic SQL skills and experience working with traditional relational databases and/or NoSQL databases such as Hadoop / Hive, BigQuery, Redshift.
Additional programming languages (e.g. Python, R) preferred.
Familiarity with data exploration / data visualization tools like Tableau, Chartio, etc.
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills – written and verbal presentations.
Excellent conceptual and analytical reasoning competencies.
Degree in an analytical field such as economics, mathematics, or computer science is desired.
Comfortable working in a fast-paced and highly collaborative environment.
Jul 05, 2019
Full-time
We are seeking a Data Analyst who will partner with business and operating teams who will focus on reporting to monitor key performance indicators and metrics. Collaborating across disciplines, you will design and implement reporting that enables internal clients to access, explore and monitor their data.
Responsibilities :
Partner with colleagues facilitating the design, build and automation of reports / dashboards that provide insight into customer conversion and behavior.
Partner with cross-functional colleagues to identify and report on short-term and long-term performance.
Implementing self-service tools used to access disparate data sources (both legacy and cloud-based).
Train and support colleagues in the use of self-service data exploration and visualization tools.
Analyze variability from trends; exploring data and communicating findings to influence acquisition and retention strategies.
Perform ad hoc analysis as necessary.
Instigate process change to evolve our subscriber reporting with the growing needs of the subscription business.
Basic Qualifications :
2+ years of relevant experience.
1+ years work experience implementing and reporting on business key performance indicators.
1+ years work experience using SQL is required.
Strong analytic SQL skills and experience working with traditional relational databases and/or NoSQL databases such as Hadoop / Hive, BigQuery, Redshift.
Additional programming languages (e.g. Python, R) preferred.
Familiarity with data exploration / data visualization tools like Tableau, Chartio, etc.
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills – written and verbal presentations.
Excellent conceptual and analytical reasoning competencies.
Degree in an analytical field such as economics, mathematics, or computer science is desired.
Comfortable working in a fast-paced and highly collaborative environment.
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
Jul 04, 2019
Full-time
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
Jun 27, 2019
Full-time
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
Jun 26, 2019
Part-time
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Jun 26, 2019
Internship
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Project Manager, IT Digital and Customer Products plans, coordinates and manages a portfolio of projects between IT and assigned business units for Loyalty Products. With the guidance of the IT Manager and Product Manager the Project Manager actively leads all aspects of the projects from start to finish, including project team definition, project planning, documentation, vendor selection contract management, product purchasing, tracking, reporting, rollout, interfacing with training and support groups, and formalized project closure.
Essential Responsibilities
Project initiation: Define project high level scope, establish stakeholders, and secure funding and/or internal resources.
Project planning: Create requirements specification and project plan. Define project team.
Establish resource allocation decisions with managers of each IT discipline. Coordinate vendor selection and vendor contract management. Facilitate product purchasing. Establish success criteria.
Project execution: Collect technical documentation, deployment plan, support plan. Interface between IT and business units and/or vendors.
Project control: Manage changes, risks, scope, cost, quality, communications, time, and procurement.
Project closure: Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies, audits, security, and regulatory requirements
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree with four (4) years’ experience managing projects OR Master’s Degree with three (3) years’ experience managing projects
Knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.)
Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio
Knowledge of technology fundamentals and concepts (Microsoft technologies preferred)
Knowledge of IT disciplines and interdependencies
Knowledge of budget processes and ability to manage and track large project budgets
Knowledge and experience of project cost tracking
Ability to rapidly resolve issues and recognize when escalation is necessary
Strong vendor management, negotiation and resolution skills
Excellent problem solving and structured thinking skills
Flexibility, agility and change management skills
Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.).
Available for occasional overnight travel (15%)
In possession of valid travel documents with the ability to travel in and out of the United States
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Knowledge of Airline industry landscape and experience in digital consumer-facing products
Project Management Professional (PMP) certification by Project Management Institute (PMI) .
Experience managing project budgets greater than $250K with several team members
Strong interpersonal, leadership and managerial skills including the ability to motivate others
Ability to work effectively with all levels and in diverse environments
Ability to manage risk
Ability to work in a high-pressure environment
Excellent customer service and an understanding of how IT is ultimately delivered to the Customer
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Project Manager, IT Digital and Customer Products plans, coordinates and manages a portfolio of projects between IT and assigned business units for Loyalty Products. With the guidance of the IT Manager and Product Manager the Project Manager actively leads all aspects of the projects from start to finish, including project team definition, project planning, documentation, vendor selection contract management, product purchasing, tracking, reporting, rollout, interfacing with training and support groups, and formalized project closure.
Essential Responsibilities
Project initiation: Define project high level scope, establish stakeholders, and secure funding and/or internal resources.
Project planning: Create requirements specification and project plan. Define project team.
Establish resource allocation decisions with managers of each IT discipline. Coordinate vendor selection and vendor contract management. Facilitate product purchasing. Establish success criteria.
Project execution: Collect technical documentation, deployment plan, support plan. Interface between IT and business units and/or vendors.
Project control: Manage changes, risks, scope, cost, quality, communications, time, and procurement.
Project closure: Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies, audits, security, and regulatory requirements
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree with four (4) years’ experience managing projects OR Master’s Degree with three (3) years’ experience managing projects
Knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.)
Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio
Knowledge of technology fundamentals and concepts (Microsoft technologies preferred)
Knowledge of IT disciplines and interdependencies
Knowledge of budget processes and ability to manage and track large project budgets
Knowledge and experience of project cost tracking
Ability to rapidly resolve issues and recognize when escalation is necessary
Strong vendor management, negotiation and resolution skills
Excellent problem solving and structured thinking skills
Flexibility, agility and change management skills
Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.).
Available for occasional overnight travel (15%)
In possession of valid travel documents with the ability to travel in and out of the United States
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Knowledge of Airline industry landscape and experience in digital consumer-facing products
Project Management Professional (PMP) certification by Project Management Institute (PMI) .
Experience managing project budgets greater than $250K with several team members
Strong interpersonal, leadership and managerial skills including the ability to motivate others
Ability to work effectively with all levels and in diverse environments
Ability to manage risk
Ability to work in a high-pressure environment
Excellent customer service and an understanding of how IT is ultimately delivered to the Customer
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Leads the identification of optimal research and analysis methodologies to be used to provide key findings that will address a broad range of complex business questions. Supports advanced analytics/data modeling. Provides technical leadership to data scientists and business stakeholders to define data requirements, perform gap analysis, source and transform data to support exploratory data analysis, and design models.
Primary Responsibilities:
Leads multiple, high impact data research/analytics projects and programs.
Collaborates with and provides consulting to business partners to understand strategic requirements and corresponding needs for insight/information, and recommends optimal research and analytical approaches.
Delivers key findings for multiple projects/programs to business leader's and assists with decision making and prioritization of initiatives.
Serves as Subject Matter Expert for implementation of new approaches and identification of optimal blend of research/analytic techniques.
Provides end-to-end solutions that can tum complex and large volumes of data into 'intelligent data' that can answer critical business questions.
Provides leadership in the development of test strategy and measurement plans.
Plans, implements, and tracks long-term and short-term data projects.
Partners with technology teams to operationalize findings from exploratory data sourcing sprints.
Education and Experience:
Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Business Administration, Marketing, Mathematics, Statistics, or a closely related field and six (6) years of experience in the job offered or six (6) years of experience in ad hoc data mining and predictive modeling to support investment management distribution strategy for CRM.
Or, alternatively, a Master's degree (or foreign education equivalent) in Computer Science, Engineering, Business Administration, Marketing, Mathematics, Statistics, or a closely related field and four (4) years of experience in the job offered or four ( 4) years of experience in ad hoc data mining and predictive modeling to support investment management distribution strategy for CRM.
Skills and Knowledge:
Candidate must also possess:
Demonstrated Expertise ("DE") extracting large datasets for predictive modeling and time series analysis using SPSS for financial distribution center and financial products in Oracle-based Star and Relational databases.
DE analyzing data from Oracle-based Star and Relational database CRM systems to identify sales opportunities in financial distribution and financial products, and to measure the results of client interactions in these opportunities with field and phone wholesalers and marketing initiatives.
DE developing client segmentation analysis to support multi-channel financial distribution and financial products sales and marketing efforts, including segmenting clients based on different financial products related to channel sales strategy and developing linear and logistic regression models for customer segmentation.
DE analyzing and presenting results of financial products sales and marketing to senior executives and making recommendation to marketing and sales stakeholders
May 04, 2019
Full-time
Leads the identification of optimal research and analysis methodologies to be used to provide key findings that will address a broad range of complex business questions. Supports advanced analytics/data modeling. Provides technical leadership to data scientists and business stakeholders to define data requirements, perform gap analysis, source and transform data to support exploratory data analysis, and design models.
Primary Responsibilities:
Leads multiple, high impact data research/analytics projects and programs.
Collaborates with and provides consulting to business partners to understand strategic requirements and corresponding needs for insight/information, and recommends optimal research and analytical approaches.
Delivers key findings for multiple projects/programs to business leader's and assists with decision making and prioritization of initiatives.
Serves as Subject Matter Expert for implementation of new approaches and identification of optimal blend of research/analytic techniques.
Provides end-to-end solutions that can tum complex and large volumes of data into 'intelligent data' that can answer critical business questions.
Provides leadership in the development of test strategy and measurement plans.
Plans, implements, and tracks long-term and short-term data projects.
Partners with technology teams to operationalize findings from exploratory data sourcing sprints.
Education and Experience:
Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Business Administration, Marketing, Mathematics, Statistics, or a closely related field and six (6) years of experience in the job offered or six (6) years of experience in ad hoc data mining and predictive modeling to support investment management distribution strategy for CRM.
Or, alternatively, a Master's degree (or foreign education equivalent) in Computer Science, Engineering, Business Administration, Marketing, Mathematics, Statistics, or a closely related field and four (4) years of experience in the job offered or four ( 4) years of experience in ad hoc data mining and predictive modeling to support investment management distribution strategy for CRM.
Skills and Knowledge:
Candidate must also possess:
Demonstrated Expertise ("DE") extracting large datasets for predictive modeling and time series analysis using SPSS for financial distribution center and financial products in Oracle-based Star and Relational databases.
DE analyzing data from Oracle-based Star and Relational database CRM systems to identify sales opportunities in financial distribution and financial products, and to measure the results of client interactions in these opportunities with field and phone wholesalers and marketing initiatives.
DE developing client segmentation analysis to support multi-channel financial distribution and financial products sales and marketing efforts, including segmenting clients based on different financial products related to channel sales strategy and developing linear and logistic regression models for customer segmentation.
DE analyzing and presenting results of financial products sales and marketing to senior executives and making recommendation to marketing and sales stakeholders
Corporate Technology Group (CTG) is seeking a Systems Analyst to define and document requirements for a series of compliance and risk-related IT projects with a focus on retail trade surveillance. The core objective of the project work is to help our sponsors to reduce regulatory risk and protect customer assets. This person will be expected to facilitate requirements gathering sessions with customers, document the requirements, and propose design solutions. A strong candidate will have some background in brokerage-related concepts, machine learning, robotics, and predictive analytics. The candidate must also have experience with the Agile development methodology, project management-related best practices, and leadership.
This position is based full time in Smithfield, RI.
Primary Responsibilities
Understand and document current state business process flows, policies, and procedures.
Solicit, understand, and document stories specific to efficiency and strategic initiatives put forth by business partners. Enter data into JIRA and coordinate sprints.
Contribute ideas and information to system design discussions
Become a subject matter expert on both business flows and our technology platform
Partner closely with quality assurance team to transfer knowledge, document use cases, and test software
Oversee and implement process improvement initiatives specific to analysis and design best practices
Analyze incident and problem trends specific to assigned projects. Recommend resolutions where appropriate.
Facilitate meetings in an organized and efficient manner.
Ensure the technology capabilities are responsive to the needs of the business objectives.
Why Fidelity?
Three consecutive years on CareerBliss'Top 50 Happiest Companies Employees Survey
A company that is committed to innovation and being an industry leader by investing in technology
More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide
Access to top-tier technology platforms, OS, and frameworks
Non-traditional benefits like our Concierge Service, Computer Equipment Purchase Assistance Program and profit sharing eligibility
Company Culture
At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees' individual differences can contribute to the bright and strong future of our company.
Education and Experience
Bachelor degree in finance, mathematics, computer science, information systems, or a related technical field
MBA or Masters is a plus.
10+ years working in the IT industry;
5+ years managing application development projects supporting compliance and/or brokerage functions
Experience with vendor management and third-party product implementations. Time working with Actimize product and large batch cycles a plus.
Experience in querying relational databases and interpreting results. Oracle and pl/sql stored procedures preferred
Experience with finance and brokerage related concepts is preferred
Skills and Knowledge
Strong communication and leadership presence. The candidate must have the ability to present ideas and information clearly and effectively through oral and written channels.
Ability to work with stakeholders geographically dispersed across multiple locations (both onshore and offshore).
Ability to deliver projects using an Agile development methodology. Familiarity with the agile framework and JIRA is a plus.
Ability to work closely with business and technology partners across multiple business domains and providing the appropriate system solutions
Working knowledge of business intelligence tools, techniques, and best practices
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms.
Fidelity Investments is an equal opportunity employer.
May 04, 2019
Full-time
Corporate Technology Group (CTG) is seeking a Systems Analyst to define and document requirements for a series of compliance and risk-related IT projects with a focus on retail trade surveillance. The core objective of the project work is to help our sponsors to reduce regulatory risk and protect customer assets. This person will be expected to facilitate requirements gathering sessions with customers, document the requirements, and propose design solutions. A strong candidate will have some background in brokerage-related concepts, machine learning, robotics, and predictive analytics. The candidate must also have experience with the Agile development methodology, project management-related best practices, and leadership.
This position is based full time in Smithfield, RI.
Primary Responsibilities
Understand and document current state business process flows, policies, and procedures.
Solicit, understand, and document stories specific to efficiency and strategic initiatives put forth by business partners. Enter data into JIRA and coordinate sprints.
Contribute ideas and information to system design discussions
Become a subject matter expert on both business flows and our technology platform
Partner closely with quality assurance team to transfer knowledge, document use cases, and test software
Oversee and implement process improvement initiatives specific to analysis and design best practices
Analyze incident and problem trends specific to assigned projects. Recommend resolutions where appropriate.
Facilitate meetings in an organized and efficient manner.
Ensure the technology capabilities are responsive to the needs of the business objectives.
Why Fidelity?
Three consecutive years on CareerBliss'Top 50 Happiest Companies Employees Survey
A company that is committed to innovation and being an industry leader by investing in technology
More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide
Access to top-tier technology platforms, OS, and frameworks
Non-traditional benefits like our Concierge Service, Computer Equipment Purchase Assistance Program and profit sharing eligibility
Company Culture
At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees' individual differences can contribute to the bright and strong future of our company.
Education and Experience
Bachelor degree in finance, mathematics, computer science, information systems, or a related technical field
MBA or Masters is a plus.
10+ years working in the IT industry;
5+ years managing application development projects supporting compliance and/or brokerage functions
Experience with vendor management and third-party product implementations. Time working with Actimize product and large batch cycles a plus.
Experience in querying relational databases and interpreting results. Oracle and pl/sql stored procedures preferred
Experience with finance and brokerage related concepts is preferred
Skills and Knowledge
Strong communication and leadership presence. The candidate must have the ability to present ideas and information clearly and effectively through oral and written channels.
Ability to work with stakeholders geographically dispersed across multiple locations (both onshore and offshore).
Ability to deliver projects using an Agile development methodology. Familiarity with the agile framework and JIRA is a plus.
Ability to work closely with business and technology partners across multiple business domains and providing the appropriate system solutions
Working knowledge of business intelligence tools, techniques, and best practices
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms.
Fidelity Investments is an equal opportunity employer.
The project analyst will be responsible for establishing and maintaining planning, tracking, and indicator systems for Intel Federal supporting SDG teams and programs with the goal of improving long term visibility and predictability and enabling data driven decision making. In this role you will be interacting with multiple levels of management, integrating data from multiple domains to create a full product/portfolio level picture.
Job Requirements:
Ability to perform in a high pressure, detail oriented, environment with multiple weekly deadlines and time critical analyses. Good communication skills with the ability to present complex data and draw conclusions in an easily understandable way. Ability to proactively identify and drive solutions to complex problems. Impeccable integrity. Gathering and analyzing data, then spotting trends and recommending improvements. The successful candidate's responsibilities include tracking progress against plans, developing/publishing metrics dashboards and performing analyses in the areas of critical chain project management, technical indicators and risk management. The candidate will need to understand the technical concepts, systems, development methods and disciplines associated with the defined projects, apply the knowledge to deliverables and leverage it to accelerate project completion.
Qualifications:
You should possess a Bachelor's degree in Engineering or computer science and have 3-5 years' experience in project controls and/or project management or equivalent experience. Additional qualifications include:
Experience with project management processes and methodologies like TOC, Agile, Scrum, etc.
Experience with project management software such as MS Project or Prochain
Proven multi-level stakeholder management skills, and the ability to quickly build relationships with stakeholders at all levels
Strong analytical and problem solving skills
Ability to work independently and as a team member
Excellent communication skills at both technical and business levels
Flexibility and ability to work successfully in a dynamic team environment and cross site/globally
Excellent interpersonal skills
Proficient in Microsoft* Office* applications
Proficient in Excel* pivot tables, formulas, and VBA*, PowerPivot, BI and SQL databases
English written and spoken
Experience in, and knowledge of, new product development processes (Si design and post si) and product 1lifecycles (IP & SOC)
This is an Intel Federal Position
This position involves work on a U.S. Government contract which may impose certain security requirements. The government may require that you certify your citizenship status. If you are not a U.S. citizen, the government may require you to pass a security check before you can be approved to work on the project. Please note that any offer by Intel for this position is conditioned upon meeting and/or passing the U.S. Government's security check requirements should the government impose these requirements.
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
May 03, 2019
Full-time
The project analyst will be responsible for establishing and maintaining planning, tracking, and indicator systems for Intel Federal supporting SDG teams and programs with the goal of improving long term visibility and predictability and enabling data driven decision making. In this role you will be interacting with multiple levels of management, integrating data from multiple domains to create a full product/portfolio level picture.
Job Requirements:
Ability to perform in a high pressure, detail oriented, environment with multiple weekly deadlines and time critical analyses. Good communication skills with the ability to present complex data and draw conclusions in an easily understandable way. Ability to proactively identify and drive solutions to complex problems. Impeccable integrity. Gathering and analyzing data, then spotting trends and recommending improvements. The successful candidate's responsibilities include tracking progress against plans, developing/publishing metrics dashboards and performing analyses in the areas of critical chain project management, technical indicators and risk management. The candidate will need to understand the technical concepts, systems, development methods and disciplines associated with the defined projects, apply the knowledge to deliverables and leverage it to accelerate project completion.
Qualifications:
You should possess a Bachelor's degree in Engineering or computer science and have 3-5 years' experience in project controls and/or project management or equivalent experience. Additional qualifications include:
Experience with project management processes and methodologies like TOC, Agile, Scrum, etc.
Experience with project management software such as MS Project or Prochain
Proven multi-level stakeholder management skills, and the ability to quickly build relationships with stakeholders at all levels
Strong analytical and problem solving skills
Ability to work independently and as a team member
Excellent communication skills at both technical and business levels
Flexibility and ability to work successfully in a dynamic team environment and cross site/globally
Excellent interpersonal skills
Proficient in Microsoft* Office* applications
Proficient in Excel* pivot tables, formulas, and VBA*, PowerPivot, BI and SQL databases
English written and spoken
Experience in, and knowledge of, new product development processes (Si design and post si) and product 1lifecycles (IP & SOC)
This is an Intel Federal Position
This position involves work on a U.S. Government contract which may impose certain security requirements. The government may require that you certify your citizenship status. If you are not a U.S. citizen, the government may require you to pass a security check before you can be approved to work on the project. Please note that any offer by Intel for this position is conditioned upon meeting and/or passing the U.S. Government's security check requirements should the government impose these requirements.
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
