41 jobs found

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, Parks & Resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Imagine yourself as a Workforce Analyst in People Insights where your natural curiosity for discovering analytical insights and trends will help ensure we are making data-driven decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through the discovery of analytical workforce insights and employee related research. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, compelling storytelling, and data visualization. You have a curiosity that leads you to always ask, “What’s possible?” and you have the ability to bring those concepts to reality in everything you touch from analytics to modeling to dashboards that provide decision support for workforce related issues. Responsibilities : Provide consultative support and ensure consistent reporting, forecasting, and diagnostic analyses of business issues for the organization Work collaboratively with other team members to develop comprehensive yield modeling which supports key priorities through rigorous analysis and scenario planning Measure the effectiveness of HR efforts by using comprehensive set of statistical techniques to conduct complex business analyses. Connect and transform data from multiple HR systems into actionable analysis, dashboards, and forecasts that support the business needs of the HR organization Leverage data visualization skills and tools such as Tableau to translate multifaceted HR analytics data into dynamic actionable reporting Collaborate across boundaries to build and drive both internal and external partnerships to support synergistic opportunities, achievement of shared objectives, and connectivity of information Drive process improvement initiatives to optimize HR efficiencies Basic Qualifications : You have deep knowledge and experience in conducting complex analysis using multiple data sources and a passion for attention to detail You have strong data visualization skills including the ability to translate multi-dimensional data into clear and concise storytelling that provides actionable insights You possess the talent for strong influencing and networking skills to help build and foster existing consultative relationships that drive synergy and partnership opportunities You can focus on the here and now while keeping a keen eye to the future and the organizational capability to prioritize work You have the exceptional ability to make timely and effective decisions to meet fluid deadlines You have the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight You are passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends You can effectively handle and maintain confidential information You have strong working knowledge of SAP administration tools, Microsoft suite (Access, Excel, PowerPoint, Sharepoint, Word, and Project), and proven familiarity with data visualization tools (Tableau) and statistical software (SAS, R) Required Education : BA/ BS in Mathematics, Statistics , or related field  

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Travel Operations Analytics and does not have direct reports. Responsibilities : Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel. Generate insight from site data and communicate opportunities or issues. Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements. Work with implementation specialists to validate website tracking. Design effective and impactful reports and visualizations for business and technical audiences. Leverage analytics to continuously recommend optimization tactics that will improve site performance. Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis. Define and execute quality assurance procedures to ensure accuracy of analytical output. Create presentations to highlight analysis and tell the story. Basic Qualifications : 3+ years relevant work experience in an analytical field 2+ years of experience with web analytics tools such as Adobe SiteCatalyst or Google Analytics Familiarity with mobile/app analytics tools (e.g. Adobe Mobile SDK) Ability to design tagging strategies and effectively QA analytics tracking on mobile platforms Experience with push and in-app messaging analytics Ability to derive actionable insights from data and effectively guide decision-making Ability to manage multiple priorities in a fast-paced, complex business environment Excellent written and verbal communication skills Proactive problem-solving and critical thinking skills Ability to manage time effectively and consistently meet deadlines Proficient in Microsoft Office suite Preferred Qualifications: 5+ years web analytics experience Travel industry and ecommerce experience Experience with A/B testing and website optimization Ability to apply statistical rigor to analyses Knowledge of web page construction and/or user experience design Experience with business intelligence tools Experience with SQL, Hive, SAS and/or other programming languages Required Education : Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc. Preferred Education : Master’s degree in an analytical/quantitative field or equivalent work experience  

Who we are: Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry.  We are a family of brands focused on developing technology and building connections that enable peace of mind. Our Mission is to be a positive force in people’s lives, and we live it every day.  For the past 20 years, we have connected top-ranked, premier, personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. This role is based out of headquarters in Burbank, CA. What we are looking for: The Digital Marketing Analyst will be a highly valued member of the Revenue & Analytics team. This role will be the subject matter expert in marketing analytics, especially with using Google Analytics. This role will analyze site behavior and customer conversion funnels KPI’s using various analytics tools to recommend changes and improve performance for the company. This role requires thought leadership and deep analytical horsepower that will drive the innovation and processes that will convert raw data into valuable business insights and strategies. This is a fantastic opportunity to apply an analytics background in helping to guide our company to smart long- term decisions. To be successful in this role and to grow within the company, the ideal candidate for this position should be a passionate, driven, results-oriented individual. As this is a high visibility and high impact position, you will have regular exposure to top management. Some of which you will be accountable for: Manage Google Analytics implementation, including segments, funnels, custom reports, custom dimension, experiments, attribution models and ad hoc reporting. Use data and analytics to optimize marketing throughout the organization for multiple marketing channels/campaigns and across multiple brands/marketing platforms (web, mobile, apps, call tracking). Provide dynamic analysis and outline opportunities to profitably grow sales, spend marketing budgets more efficiently, and track progress towards key marketing strategy and tactical goals. Work directly with marketing and business leaders to identify and understand business challenges, develop performance baselines and design strategies for measurably improving new campaigns/creative/flows/funnels against baselines. Analyze customer/prospect behaviors and KPI’s using analytics tools and make recommendations. Improve campaign performance by implementing A/B testing from end-to-end, including, ideation and design, monitoring and reporting of results. Help manage the tagging infrastructure, which includes source data generation (campaign tagging, page tagging, event tagging) and data capture/filtering (Default Channel Groupings in Google Analytics). Help onboard new marketing partners which often includes setting up campaign tracking, reporting and sometimes Base/Conversions pixels in Google Tag Manager (GTM). We are looking for you if… You’re passionate about all things marketing and analytics. Good vibes, good energy is a must. Our ideal candidate has at least 3 years’ experience in an analytical role with a strong background in data analysis and quantitative thinking, along with a strong ability to interpret results and provide insights. You have experience with designing and setting up A/B test with Optimize, Optimizely, or VWO and campaign/website tagging – experience with Google Analytics 360, Google Tag Manager, Google Optimize, Data Studio, DoubleClick, and any Call Tracking system a big plus. Other qualities that would make you successful in this role: 2+ years of dedicated experience with technical marketing 1+ years of managing Google Analytics for a company. Advanced experience in Microsoft Excel. Able to provide detailed and accurate reporting. Detail orientated and self-motivated with a proven ability to successfully manage multiple projects simultaneously. Experience using data visualization tools Detail-oriented, self-motivated, and an excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment Should be highly analytical and driven by finding key insights from complex data sets Proven ability to execute and promote continuous improvement and to immediately add value to the team Superior verbal and written communication skills, ability to convey rigorous mathematical concepts and considerations to non-experts Bonus Points if you have the following… Bachelor’s in Engineering, Business/Marketing, Finance, Computer Science, or other technical or quantitative field strongly preferred. Google Analytics Certification. Exposure to mobile app analytics. Excellent planning and organizational skills Solid business acumen and understanding of marketing strategies Ability to develop cross-department cooperation and understanding of optimal solutions proven out by analytic rigor Use advanced data visualization techniques to communicate solutions to business stakeholders What you get: Outlook Amusements has a dynamic, close-knit culture of teamwork and innovation. We know that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, and additional amenities based on the office you work out of. Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.  

Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you! The Position As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. Why work at EMS? EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed! You will need Above average customer service skills Strong written and verbal communication skills when interacting with customers and coworkers Friendly and energetic attitude Computer knowledge and internet skills Ability to navigate between multiple computer screens/tabs Quick learner who enjoys using trouble-shooting and problem solving skills Ability to work both as an individual and as a team member Requirements High School Diploma or equivalent Must be familiar with phone Apps, Internet, Email, and Microsoft Office Previous call center experience preferred, but not required Preferred Associates Degree in technical and/or related field Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office Previous technical help desk or call center experience a plus Variety of shifts available. Availability for 1 weekend day preferred EMS Offers Career advancement opportunities Team work environment $500 hiring bonus Paid on-the-job training Full time schedules Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire Casual dress attire Individual work spaces Complimentary breakfast on Fridays Free parking North-West Omaha location

The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Sr. Business Intelligence Analyst, with a strong business acumen and the technical skills necessary to uncover and present insights for the product and marketing teams of Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. High level summary: The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that the product and marketing teams can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have significant influence in the direction of the product in the years to come. Responsibilities : Day-to-day: Analyze customer cohorts to design maps of the customer journeys both inside and outside the product Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app) Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users Build and deliver executive-level presentations to both the internal executive team and members of the participating studios advisory counsel Mentor junior analyst(s), in both technical areas (SQL, Tableau, etc.) and business areas (building and delivering presentations, communicating insights to executives, etc.) Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for! Basic Qualifications : What we are looking for: Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions. Strategic thinking skills – whether these have been developed through a stint as a management consultant, during an MBA program, or through previous work experience, they are a must to be successful in this role. Understanding our partners’ goals as well as how the recent changes in the digital landscape are affecting those goals will make it easier for our team to advance our product initiatives. Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine data from different sources to understand our users and the performance of product features and marketing campaigns. Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams. Data and analyses need to be translated into meaningful and actionable insights and recommendations that can be easily understood by executives with limited technical experience. Executive presence - you will be “in the room” for some high-level meetings that determine the future of the product, and you will be expected to provide information or an opinion or recommendation Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand. Preferred Qualifications: What Will Give You a Leg Up: MBA – this is very close to a requirement for the position. Though the technical skills are necessary to hit the ground running, the business/problem-solving/communication skills are more important in the long run for this position. Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R. Required Education : Bachelor Degree  Preferred Education : MBA or Masters in related field  

We have created a new Big Data Platforms group within Disney Direct-To-Consumer and International (DTCI) technology with the skills, drive, and passion to innovate, create, and succeed in enabling a Direct to Consumer Strategy for ESPN, Disney and ABC products. We are here to disrupt and start a cultural revolution that can lead a revolution in the application of data and analytics across The Walt Disney Company, focused on Content Personalization/Recommendation, Deep User Understanding, and Audience Segmentation for Linear to Digital Ad Sales, and Analytics. We need an experienced Staff Software Engineer who drive multiple data initiatives applying innovative architecture that can scale in the cloud. We are looking for a creative and talented individual who loves to design a scalable platform which scale at peta-byte level and extract value from both structured and unstructured real-time data. Specifically, we are looking for a technology leader to build a highly scalable and extensible Big Data platform which enables real time collection, storage, modeling, and analysis of massive data sets from numerous channels. You will also build a self-serve machine learning (and deep learning) pipeline for multiple data scientists develop, test, deploy, a/b test models on top of the data platform you are responsible for. You must be self-driven to continuously evaluate new technologies, innovate and deliver solutions for business-critical applications with little to no oversight from management team. The internet-scale platforms that you design and build will be a core assets in the delivering the highest quality content to over 150MM+ consumers on monthly basis. This is an opportunity to fundamentally evolve how DTCI delivers content and monetizes our audiences. Build cool things – Build software across our entire cutting-edge data platform, including near real-time data collection, processing, storage, and serving real-time analytics and other real-time use cases such as recommender systems & segmentation. Lead and coach – Mentor other sr. engineers by developing re-usable frameworks. Review design and code produced by other engineers working across the organization Harness curiosity – Change how we think, act, and utilize our data by performing exploratory and quantitative analytics, data mining, and discovery. Innovate and inspire – Think of new ways to help make our data platform more scalable, resilient and reliable and then work across our team to put your ideas into action. Think at scale - Lead the transformation of a peta-byte scale batch based processing platform to a near real-time streaming platform using technologies such as Apache Kafka, Cassandra, Spark and other open source frameworks. Have pride – Ensure performance isn’t our weakness by implementing and refining robust data processing, REST services, RPC (in an out of HTTP), and caching technologies. Grow with us – Help us stay ahead of the curve by working closely with data architects, stream processing specialists, API developers, our DevOps team, and analysts to design systems which can scale elastically in ways which make other groups jealous. ML First - Provide expert level advice to data scientists, data engineers, and operations to deliver high quality analytics via machine learning and deep learning via data pipelines and APIs. Build and Support – Embrace the DevOps mentality to build, deploy and support applications in cloud with minimal help from other teams. Basic Qualifications : Not your first rodeo – Have 10+ years of experience developing with a mix of languages (Java, Scala etc.) and open source frameworks to implement data collection, processing, and serving technologies in near-time basis. Data and API ninja –You are also very handy with big data framework such as Hadoop & Apache Spark, No-SQL systems such as Cassandra or DynamoDB, Streaming technologies such as Apache Kafka; Understand reactive programming and dependency injection such as Spring to develop REST services. Have a technology toolbox – Hands on experience with newer technologies relevant to the data space such as Spark, Kafka, Apache Druid (or any other OLAP databases). Cloud First - Plenty of experience with developing and deploying in a cloud native environment preferably AWS cloud. Embrace ML – Work with data scientists to operationalize machine learning models and build apps to make use of power of machine learning. Problem solver – Enjoy new and meaningful technology or business challenges which require you to think and respond quickly. Passion and creativity – Are passionate about data, technology, & creative innovation. Preferred Qualifications: Prior experience building internet scale platforms – handling Peta- byte scale data, operationalizing clusters with hundreds of compute nodes in cloud environment. Prior experience in building real-time data collection infrastructure including client SDKs will be a huge plus. Experience in operationalizing Machine Learning workflows to scale will be a huge plus as well. Experience with Content Personalization/Recommendation, Audience Segmentation for Linear to Digital Ad Sales, and/or Analytics Experience with open source such as Spring, Hadoop, Spark, Kafka, Druid, Pilosa and Yarn/Kubernetes. Experience in working with Data Scientists to operationalize machine learning models. Proficiency with agile development methodologies shipping features every two weeks. It would be awesome if you have a robust portfolio on Github and / or open source contributions you are proud to share. Required Education : Bachelor’s degree or better in Computer Science or a related technical field or equivalent job experience. Preferred Education : Masters in Computer Science or similar is preferred.

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. This role is part of the Enterprise Business Systems (EBS) organization. Our mission is to provide business technology solutions for the enterprise that empower growth, and enhance value across brands, geographies and organizations. The Data Solutions & Architecture group is part of the Enterprise Technology organization. We are responsible for architecting, developing and managing the data platforms, data integrations and reporting and analytics solutions for The Walt Disney Company’s enterprise business data. We are experts at architecting and building highly scalable data and analytics solutions that meet the business requirements of the groups across the company we support. As part of our team, you will be working with a full range of data technologies and architectures including big data platforms, enterprise data warehouses, pub/sub data messaging, master data management, AI/ML predictive analytics, Robotics Process Automation, and multiple reporting and analytics frameworks and tools. You will be working in a complex, challenging, fast-paced and rewarding environment, with other like-minded peers who are solutions and results oriented, and who enjoy collaboration. Besides being experts in their respective fields, our architects and developers are smart, curious, innovative, solutions-oriented, respectful, highly collaborative and continuous learners. The Principal Data Architect is one of the key architect roles in the organization. This is a strong technology leadership role, responsible for the data architecture of major data and analytics platforms for enterprise business data across TWDC. Responsibilities : Responsible for the overall data design and modeling across all of the organization’s data systems, especially the design of data in the major data platforms (data warehouses, data lakes, master data management systems), with focus on data analytics and data reporting and visualization Responsible for data management across multiple data systems: data governance, data mastering, meta-data management, data definitions, symantec-layer design, data taxonomies and ontologies Architecting and delivering highly-scalable and flexible, cost-effective enterprise data solutions Responsible for helping set the technology strategy and roadmaps for the portfolio of data platforms and services across the organization Responsible for data security and compliance Designing and documenting data architecture at multiple levels (high-level to detailed) and across multiple views (conceptual, logical, physical, data flow and sequence diagrams) Providing active “hands-on” architectural guidance and leadership through the entire lifecycle of development projects Translating business requirements into conceptual and detailed technology solutions Collaborates closely with partners across the organization including other architects, engineering and product managers, and business partners Performing third-party vendor assessments Developing and leading proof-of-concepts projects Keeping fluent in the industry and marketplace evolution--staying current with vendor product offerings and common and emerging data solutions in use across the industry; continuously learning new data technologies and introducing these into the organization Cross-training peers and mentoring teammates Basic Qualifications : Skills & Key Attributes Current with new technologies and vendor solutions available in the marketplace Expertise in data architecture and design, for both structured and unstructured data Expertise in data modeling Expertise with all aspects of data management: data governance, data mastering, meta-data management, data taxonomies and ontologies Expertise in architecting and delivering highly-scalable and flexible, cost effective, cloud-based enterprise data solutions Fluent understanding of data security and compliance requirements Fluency architecting and documenting architecture at multiple levels (high-level to detailed) and across multiple views (conceptual, logical, physical, data flow and sequence diagrams) Understanding of Solutions Architecture methodology and practices Ability to translate business requirements into conceptual and detailed technology solutions Ability to perform third-party vendor assessments Ability to develop and lead proof-of-concepts Focused on delivering practical, working solutions (no ivory tower solutions) Fluency in cloud based data storage and analytics offerings Strong collaboration skills and ability to establish and manage effective working relationships in a matrixed organizational structure Strong leadership skills Ability to “influence without authority” Strong consensus-building ability and negotiating skills Strong communication and executive presentation skills, both oral and written. Ability to communicate well to both technical and business audiences Thinks strategically Innovative thinking and embraces innovation by constantly seeking new or contrary ideas and approaches to what has been done in the past. Thinks big and broad, without being constrained by existing norms or business models. Results oriented, biased toward action Keeps fluent in new technologies and successful sharing with peers and introducing new technologies Chooses optimism and calls out cynicism and unproductive behavior Demonstrates stamina, resilience and perseverance under trying circumstances Experience 10 years plus experience architecting enterprise data solutions 10 years hands-on data design in large-scale and complex data solutions development projects In-depth experience in data architecture and design for large, complex enterprise data environments, for both structured and unstructured data Experience architecting and delivering highly-scalable and flexible, cost-effective enterprise data solutions Experience with data analytics, BI, data reporting and data visualization Experience with data modeling Experience with all aspects of data management: data governance, data mastering, meta-data management, data taxonomies and ontologies Experience with AI/ML and predictive analytics Experience with data security and compliance Experience and with data lifecycle management, data-tiering and data archiving Experience with Solutions Architecture methodology and practices Experience with Finance and HCM data and business domains is a plus Proven track record of execution--driving results and meeting commitments. Required Education : BS in Computer Science or related technology field Preferred Education : MS Computer Science or related technology field  

GENERAL SUMMARY: The Digital Marketing Analyst, Digital Marketing is responsible for creating data-driven reports and written analysis to inform marketing strategy and optimizations. Marketing analysis experience should include: email marketing, search engine marketing (SEM), social media, and website optimization. Candidates should be able to think analytically and foster strong organizational, problem-solving, and decision-making skills. Embody Dana-Farber's Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication. Responsible for assisting the entire Division of Philanthropy with reaching financial goals. APPLICATION REQUIREMENTS: Cover letter and resume required with application submission. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: Develop and measure the effectiveness of email, digital advertising, and social marketing programs by monitoring and presenting data analysis/recommendations to stakeholders through: Written performance reports incorporating YOY metrics sourced from multiple platforms (i.e. Google Analytics, Luminate Online, Return Path, etc); Attribution reporting and modeling, including marketing conversion attribution and cross-channel attribution; Website usability (UX/UI) reports utilizing heatmapping technology and Google Analytics for website optimizations; Google Data Studio reports presenting accessible and understandable reports for internal clients; Monitor email deliverability KPIs and organic search rankings (SEO); Monitor digital analytics tools for outages and gaps in data collection; Develop improved guidelines and processes for daily/weekly/monthly reports; Manage special projects, as assigned. SUPERVISORY RESPONSIBILITIES: Reports to the Associate Director, Digital Marketing. There is no supervisory responsibility for this position. This individual will work with a variety of individuals throughout the Institute, but the position is primarily self-governing. MINIMUM JOB QUALIFICATIONS: 3+ years' experience developing digital marketing reporting and meaningful analysis for websites, email, social media, and multi-channel campaigns; Proficiency in Microsoft Office; advanced knowledge of Excel, v-lookups, pivot tables, data manipulation, and analysis Bachelor's degree or higher. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Excellent understanding of digital marketing metrics and KPIs for websites, email marketing and deliverability, digital advertising, and social media. Demonstrated ability to extract meaningful analysis from data; Expertise in Google Analytics including ecommerce, event tracking, and Google Data Studio report creation, as well as knowledge of Google UTM tracking and Google Tag Manager functionality; Excellent organizational skills Detail-oriented with a strong track record of accurate reporting; Ability to manage multiple projects simultaneously and meets deadlines; Proficiency in Microsoft Office, particularly Microsoft Excel; Knowledge of email deliverability tools a plus (i.e. Return Path); Knowledge of social media platforms, tools, metrics, and strategies; Strong written and verbal communication skills; Familiarity with web and email production. PATIENT CONTACT: No. WORKING CONDITIONS: Workstation in typical office setting. A quiet workspace will be provided. Works on deadline. DFCI DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.   External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.   We're hiring!   Learn more   about working in the Division of Philanthropy and view all open positions. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.     PI112257035