School District Information
The vision of the Orleans Parish School Board (OPSB) is that every student receives a high-quality education that fosters his or her individual capabilities, while ensuring that they thrive and are prepared for civic, social, and economic success.
Position Summary
The Assistant Director of Data Visualization & Analysis will develop data visualizations for internal and external stakeholders. The ideal candidate must possess the qualities to plan and implement work in assigned functional areas. A successful candidate will be an organized self-starter who is passionate about public service and sharing data with the public in a transparent and consumable way.
The position will be based at the OPSB Central Office. Additionally, traveling to various schools in the city will be required on an infrequent basis. Some evening and weekend hours will be required.
Essential Duties and Responsibilities
Analytics & Tool Development
Support the development of a suite of analytic tools designed using Excel, Power Query, PowerBI, and other tools.
Develop new analytic tools including dashboards and front-end visualizations for a wide variety of audiences.
Support end users in utilizing all developed tools.
Ad-hoc analyses and visualization of system and school data as requested by internal and external stakeholders.
Communication
Communicate with external development team about system enhancement.
Create technical documentation for new and existing system functionality.
Other
Provide support, trainings, resources and enrollment engagement activities for New Orleans families and students throughout year, including weeknights, weekends and summer.
Attend staff and other district meetings as necessary; and
Perform other duties as required.
Educational Background
Required Qualifications: Bachelor’s degree
Preferred Skills and Experience
Proficient in Microsoft Excel.
Experience with Power Query, PowerBI, SQL, and front-end visualization technologies (D3.js, React.js, JQuery).
Experience in web design and development (CSS).
Comfort with analyzing, managing, and processing large sets of data; working knowledge of data systems and their underlying data architecture.
Database management experience and an understanding of object-oriented data systems are preferred. Salesforce experience is a plus.
Experience working with APIs/JSON is a plus.
Work Environment
Listed below are key points regarding environmental demands and the work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
Required to exert physical effort in handling objects more than 30 pounds rarely;
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals) rarely;
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
Normal setting for this job is an office/school setting; traveling to various schools in the city will be required on an infrequent basis.
Reporting Structure:
The Assistant Director of Data Visualization & Analysis will report to the Senior Enrollment Systems Administrator.
Direct Reports:
N/A
FLSA Information:
This is a full-time, exempt position.
Salary:
OPSB Salary Schedule 08: Assistant Director ($70,000 - $95,000).
EEOC Statement:
The Orleans Parish School Board is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
Performance Evaluation
The employee will be evaluated based on the above position using either two methods: via COMPASS or an OPSB evaluating instrument. If the employee holds an Educational Leadership certification, he/she will be evaluated via COMPASS to ensure renewal of certification.
Jun 13, 2019
Full-time
School District Information
The vision of the Orleans Parish School Board (OPSB) is that every student receives a high-quality education that fosters his or her individual capabilities, while ensuring that they thrive and are prepared for civic, social, and economic success.
Position Summary
The Assistant Director of Data Visualization & Analysis will develop data visualizations for internal and external stakeholders. The ideal candidate must possess the qualities to plan and implement work in assigned functional areas. A successful candidate will be an organized self-starter who is passionate about public service and sharing data with the public in a transparent and consumable way.
The position will be based at the OPSB Central Office. Additionally, traveling to various schools in the city will be required on an infrequent basis. Some evening and weekend hours will be required.
Essential Duties and Responsibilities
Analytics & Tool Development
Support the development of a suite of analytic tools designed using Excel, Power Query, PowerBI, and other tools.
Develop new analytic tools including dashboards and front-end visualizations for a wide variety of audiences.
Support end users in utilizing all developed tools.
Ad-hoc analyses and visualization of system and school data as requested by internal and external stakeholders.
Communication
Communicate with external development team about system enhancement.
Create technical documentation for new and existing system functionality.
Other
Provide support, trainings, resources and enrollment engagement activities for New Orleans families and students throughout year, including weeknights, weekends and summer.
Attend staff and other district meetings as necessary; and
Perform other duties as required.
Educational Background
Required Qualifications: Bachelor’s degree
Preferred Skills and Experience
Proficient in Microsoft Excel.
Experience with Power Query, PowerBI, SQL, and front-end visualization technologies (D3.js, React.js, JQuery).
Experience in web design and development (CSS).
Comfort with analyzing, managing, and processing large sets of data; working knowledge of data systems and their underlying data architecture.
Database management experience and an understanding of object-oriented data systems are preferred. Salesforce experience is a plus.
Experience working with APIs/JSON is a plus.
Work Environment
Listed below are key points regarding environmental demands and the work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;
Required to exert physical effort in handling objects more than 30 pounds rarely;
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals) rarely;
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
Normal setting for this job is an office/school setting; traveling to various schools in the city will be required on an infrequent basis.
Reporting Structure:
The Assistant Director of Data Visualization & Analysis will report to the Senior Enrollment Systems Administrator.
Direct Reports:
N/A
FLSA Information:
This is a full-time, exempt position.
Salary:
OPSB Salary Schedule 08: Assistant Director ($70,000 - $95,000).
EEOC Statement:
The Orleans Parish School Board is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
Performance Evaluation
The employee will be evaluated based on the above position using either two methods: via COMPASS or an OPSB evaluating instrument. If the employee holds an Educational Leadership certification, he/she will be evaluated via COMPASS to ensure renewal of certification.
Center for Creative Leadership
Greensboro, NC, USA
The Center for Creative Leadership (CCL), a world-renowned leadership development and research organization, has an opening for a research scientist specializing in network analysis. CCL integrates research and applications to create proven solutions to today’s leadership development challenges.
As a member of the Global Research and Evaluation group at CCL you will work on several different projects related to the study and development of leadership. A primary focus of this position will be applying network science and analysis to aid CCL in its efforts to arrive at a deeper understanding of leadership and to advance leadership development and in applying research to CCL products and services.
Specific duties and responsibilities will vary, but may include: designing research studies, collecting and analyzing data, managing large databases, learning and executing statistical analyses, developing relationships with research collaborators and clients, writing for high-impact journals as well as CEO & managerial audiences, presenting findings to both scientific and practitioner audiences and, working with internal CCL teams to commercialize products and services.
Candidates should have completed their Ph.D. before May 31, 2019 in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, and Social Psychology) and have up to 5 years of industry experience. A strong methodological, statistical, and theoretical research background as well as past experience presenting at major academic or practitioner conferences are required. The ability to demonstrate knowledge of network science as well as its application to organizational and leadership effectiveness required. Experience leading research projects and publishing in leading academic journals is referred.
The position is available immediately and the start date is negotiable
General Summary
The Research Scientist is a member of the Global Research and Evaluation faculty who makes significant contributions to theories and practice in the fields of leadership, leadership development, or other relevant disciplines. This person is responsible for designing and managing research projects as well as generating innovative ideas and approaches for CCL. A research scientist conducts, interprets, and communicates complex data analysis; presents findings at internationally recognized/high impact/strategic professional conferences and publishes results in peer-reviewed, upper tier journals, books and book chapters, and practice-focused publications.
Principal Duties and Responsibilities
Identifies promising areas of research and in partnership with others at CCL and designs projects to answer important theoretical and practical questions.
Skillfully aligns research questions with appropriate methods (design, data collection, analyses).
Collects and analyzes data, learning and executing statistical analyses as needed; and protects the security and confidentiality of data collected and analyzed.
Independently and in collaboration with others develops and publishes manuscripts at high-impact scientific journals as well as and non-academic publications for a general business audience.
Serves as subject matter expert for network science and social network analysis. Initiates and maintains relationships with project stakeholders, internal and external collaborators, and clients.
Develops CCL staff/facility capability in network science.
Contributes to CCL’s portfolio and Leadership Analytics Practice. Creates new products or practices based on scientific evidence.
Offers recommendations and insights that drive stronger business outcomes. Addresses needs and concerns of sales teams and clients to ensure the integration of network analytics services into broader CCL solutions.
Identifies funding or revenue sources and proactively pursues opportunities. Works with sales and marketing to review costs, anticipate volume, and develop strategies and plans for network analytics services.
Presents and/or chairs sessions at leading scientific and professional conferences.
Education
Requires a Ph.D. in in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, Social Psychology, Communication Studies, Computer Science)
Experience/Work Background
Up to five years’ experience working in academia, corporate business, and/or organizational development fields.
Experience using network science, methods and analysis in research is required Experience with advanced statistical research methods is required.
Experience working in or consulting with corporations is desirable.
Specific Knowledge, Skills and Abilities Required
Exceptional knowledge of relevant content areas, including but not limited to the fields of management/leadership, organizational development, talent management, adult learning theory, and human resource development.
Effective presentation and interpersonal skills (for interaction with clients, participants, and staff).
Strong statistical skills and experience using statistical software required. Proficiency in R and Git strongly preferred.
Ability to perform successfully as a solo, team, or lead researcher across a range of projects.
Ability to work within a high-paced environment with competing demands while ensuring high-quality work by self and team.
Flexible, adaptable with clients, colleagues and organization needs.
Exceptional organizational and planning skills.
Ability to create research projects and programs using sound theory and research designs.
Some travel may be required for conferences and working with clients as part of ongoing research efforts.
Jun 13, 2019
Full-time
The Center for Creative Leadership (CCL), a world-renowned leadership development and research organization, has an opening for a research scientist specializing in network analysis. CCL integrates research and applications to create proven solutions to today’s leadership development challenges.
As a member of the Global Research and Evaluation group at CCL you will work on several different projects related to the study and development of leadership. A primary focus of this position will be applying network science and analysis to aid CCL in its efforts to arrive at a deeper understanding of leadership and to advance leadership development and in applying research to CCL products and services.
Specific duties and responsibilities will vary, but may include: designing research studies, collecting and analyzing data, managing large databases, learning and executing statistical analyses, developing relationships with research collaborators and clients, writing for high-impact journals as well as CEO & managerial audiences, presenting findings to both scientific and practitioner audiences and, working with internal CCL teams to commercialize products and services.
Candidates should have completed their Ph.D. before May 31, 2019 in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, and Social Psychology) and have up to 5 years of industry experience. A strong methodological, statistical, and theoretical research background as well as past experience presenting at major academic or practitioner conferences are required. The ability to demonstrate knowledge of network science as well as its application to organizational and leadership effectiveness required. Experience leading research projects and publishing in leading academic journals is referred.
The position is available immediately and the start date is negotiable
General Summary
The Research Scientist is a member of the Global Research and Evaluation faculty who makes significant contributions to theories and practice in the fields of leadership, leadership development, or other relevant disciplines. This person is responsible for designing and managing research projects as well as generating innovative ideas and approaches for CCL. A research scientist conducts, interprets, and communicates complex data analysis; presents findings at internationally recognized/high impact/strategic professional conferences and publishes results in peer-reviewed, upper tier journals, books and book chapters, and practice-focused publications.
Principal Duties and Responsibilities
Identifies promising areas of research and in partnership with others at CCL and designs projects to answer important theoretical and practical questions.
Skillfully aligns research questions with appropriate methods (design, data collection, analyses).
Collects and analyzes data, learning and executing statistical analyses as needed; and protects the security and confidentiality of data collected and analyzed.
Independently and in collaboration with others develops and publishes manuscripts at high-impact scientific journals as well as and non-academic publications for a general business audience.
Serves as subject matter expert for network science and social network analysis. Initiates and maintains relationships with project stakeholders, internal and external collaborators, and clients.
Develops CCL staff/facility capability in network science.
Contributes to CCL’s portfolio and Leadership Analytics Practice. Creates new products or practices based on scientific evidence.
Offers recommendations and insights that drive stronger business outcomes. Addresses needs and concerns of sales teams and clients to ensure the integration of network analytics services into broader CCL solutions.
Identifies funding or revenue sources and proactively pursues opportunities. Works with sales and marketing to review costs, anticipate volume, and develop strategies and plans for network analytics services.
Presents and/or chairs sessions at leading scientific and professional conferences.
Education
Requires a Ph.D. in in a relevant field (e.g., I/O Psychology, Management, Organizational Behavior, Social Psychology, Communication Studies, Computer Science)
Experience/Work Background
Up to five years’ experience working in academia, corporate business, and/or organizational development fields.
Experience using network science, methods and analysis in research is required Experience with advanced statistical research methods is required.
Experience working in or consulting with corporations is desirable.
Specific Knowledge, Skills and Abilities Required
Exceptional knowledge of relevant content areas, including but not limited to the fields of management/leadership, organizational development, talent management, adult learning theory, and human resource development.
Effective presentation and interpersonal skills (for interaction with clients, participants, and staff).
Strong statistical skills and experience using statistical software required. Proficiency in R and Git strongly preferred.
Ability to perform successfully as a solo, team, or lead researcher across a range of projects.
Ability to work within a high-paced environment with competing demands while ensuring high-quality work by self and team.
Flexible, adaptable with clients, colleagues and organization needs.
Exceptional organizational and planning skills.
Ability to create research projects and programs using sound theory and research designs.
Some travel may be required for conferences and working with clients as part of ongoing research efforts.
The Senior Data Analyst must be passionate about digging into data and understanding the stories the data is telling. You will analyze complex data sets, track and measure insights, build critical dashboard and draw key insights.
Major Responsibilities:
Leverage your project management expertise to create dashboards / visualizations (Plan=>Scope=>Design=>Author=>Implement). This process can include requirements gathering, data sufficiency exercise, sketch design, to dashboard authoring.
Work with partners and stakeholders to design and create user accepted dashboards. Bring value add contributions to the process of designed and authoring executive level dashboards / reports.
Design analytics and reporting deliverables, especially around data visualization best practices, and creation
Act as the data expert, leading the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
Perform data abstraction, cleansing, validation, modeling, interpretation and reporting.
Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization.
Work closely with customers and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions.
Deliver ad hoc reporting and analytics within an agreed-upon SLA.
Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions.
Ensure solutions meet the client’s needs, support the extraction of actionable information, and align with client objectives.
Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.).
Qualifications:
Expertise in developing Tableau dashboards using best practices, required
Experience manipulating large data sets leveraging tools such as Hadoop and Data Wrangling and pulling data from data warehouses, marts and lakes.
Proficient knowledge of SQL, required
R, Python, TOAD and SQL workbench, a plus
Expertise in doing Root Cause Analysis and resolving performance bottlenecks
Excellent problem-solving and critical thinking skills required
Strong proficiency in all aspects of design, development and testing and best practices of Enterprise application and/or reporting implementations;
Strong proficiency in the design, development and/or maintenance of reporting systems and databases
Ability to interpret data to help in strategic decision making.
Self-directed who can interpret data to understand trends and derive meaningful business insights for senior executives with little oversight
Self-motivated with ability to work independently while also enjoying collaboration with cross-functional teams and other analysts
Effective communication skills and ability to translate numbers into a story
Professional, positive demeanor
Jun 11, 2019
Full-time
The Senior Data Analyst must be passionate about digging into data and understanding the stories the data is telling. You will analyze complex data sets, track and measure insights, build critical dashboard and draw key insights.
Major Responsibilities:
Leverage your project management expertise to create dashboards / visualizations (Plan=>Scope=>Design=>Author=>Implement). This process can include requirements gathering, data sufficiency exercise, sketch design, to dashboard authoring.
Work with partners and stakeholders to design and create user accepted dashboards. Bring value add contributions to the process of designed and authoring executive level dashboards / reports.
Design analytics and reporting deliverables, especially around data visualization best practices, and creation
Act as the data expert, leading the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
Perform data abstraction, cleansing, validation, modeling, interpretation and reporting.
Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization.
Work closely with customers and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions.
Deliver ad hoc reporting and analytics within an agreed-upon SLA.
Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions.
Ensure solutions meet the client’s needs, support the extraction of actionable information, and align with client objectives.
Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.).
Qualifications:
Expertise in developing Tableau dashboards using best practices, required
Experience manipulating large data sets leveraging tools such as Hadoop and Data Wrangling and pulling data from data warehouses, marts and lakes.
Proficient knowledge of SQL, required
R, Python, TOAD and SQL workbench, a plus
Expertise in doing Root Cause Analysis and resolving performance bottlenecks
Excellent problem-solving and critical thinking skills required
Strong proficiency in all aspects of design, development and testing and best practices of Enterprise application and/or reporting implementations;
Strong proficiency in the design, development and/or maintenance of reporting systems and databases
Ability to interpret data to help in strategic decision making.
Self-directed who can interpret data to understand trends and derive meaningful business insights for senior executives with little oversight
Self-motivated with ability to work independently while also enjoying collaboration with cross-functional teams and other analysts
Effective communication skills and ability to translate numbers into a story
Professional, positive demeanor
Colgate University is committed to recruiting and retaining a talented diverse workforce and recognizes diversity is integral to the University's achievement of excellence, as it enhances the ability of the University to accomplish its academic mission and to foster a respectful, equitable work environment.
The University's Equal Opportunity (EEO)/Affirmative Action (AA) function affirms and promotes our commitment to equal opportunity and affirmative action and offers an exciting opportunity for an EEO/AA Data Analyst. Reporting to the Executive Director for EEO/AA, and Equity and Inclusion, this position will enhance the university's data management and data systems necessary for the University's EEO/AA federal regulatory and legal compliance.
This role will focus on data analysis related to equal employment opportunity, affirmative action, equity, and inclusion. It is accountable for:
organizing and automating procedures for ongoing data management
creating systems to analyze and reconcile workforce and personnel transaction data (either automated or manual), and where possible refining employment-related data sets
aggregating, analyzing, and compiling information relevant to EEO/AA and other diversity, equity, and inclusion initiatives.
assisting with the development and production of federally mandated EEO/AA related reports, such as the Vets2412 and the utilization and selection data of individuals with disabilities and protected veterans.
Creating detailed documentation of complex processes.
Professional Experience/Qualifications:
Bachelor's degree in a relevant area, or three years of relevant work experience, or a combination of education and relevant work experience.
Must be capable of working collegially with a diverse group of students, faculty, staff, and visitors on a daily basis.
Must demonstrate multicultural competence, active listening, critical thinking, and interpersonal skills.
Familiarity, or ability to quickly learn, functions of spreadsheets (e.g., Excel, Google Sheets).
Preferred Qualifications:
Knowledge of data concepts and automated production of reports.
Willingness to work with automated/digital and non-automated/digital data sets.
EEO/Statement:
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.
Jun 11, 2019
Full-time
Colgate University is committed to recruiting and retaining a talented diverse workforce and recognizes diversity is integral to the University's achievement of excellence, as it enhances the ability of the University to accomplish its academic mission and to foster a respectful, equitable work environment.
The University's Equal Opportunity (EEO)/Affirmative Action (AA) function affirms and promotes our commitment to equal opportunity and affirmative action and offers an exciting opportunity for an EEO/AA Data Analyst. Reporting to the Executive Director for EEO/AA, and Equity and Inclusion, this position will enhance the university's data management and data systems necessary for the University's EEO/AA federal regulatory and legal compliance.
This role will focus on data analysis related to equal employment opportunity, affirmative action, equity, and inclusion. It is accountable for:
organizing and automating procedures for ongoing data management
creating systems to analyze and reconcile workforce and personnel transaction data (either automated or manual), and where possible refining employment-related data sets
aggregating, analyzing, and compiling information relevant to EEO/AA and other diversity, equity, and inclusion initiatives.
assisting with the development and production of federally mandated EEO/AA related reports, such as the Vets2412 and the utilization and selection data of individuals with disabilities and protected veterans.
Creating detailed documentation of complex processes.
Professional Experience/Qualifications:
Bachelor's degree in a relevant area, or three years of relevant work experience, or a combination of education and relevant work experience.
Must be capable of working collegially with a diverse group of students, faculty, staff, and visitors on a daily basis.
Must demonstrate multicultural competence, active listening, critical thinking, and interpersonal skills.
Familiarity, or ability to quickly learn, functions of spreadsheets (e.g., Excel, Google Sheets).
Preferred Qualifications:
Knowledge of data concepts and automated production of reports.
Willingness to work with automated/digital and non-automated/digital data sets.
EEO/Statement:
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
Jun 04, 2019
Full-time
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
CCGroup is seeking a senior level SAS programmer with 7+ years of experience. The senior-level SAS programmer will be part of a team that has responsibility for designing, developing, maintaining, and building analytical and reporting software focused on provider cost and quality of care metrics across large data sets.
Responsibilities:
Participate in complete software development life cycle, with a focus on SAS program design and report development.
Design and develop programs using Statistical Analysis System (SAS) to analyze large data sets across multiple data sources. Create and maintain a clinical data warehouse of the data being analyzed.
Develop programs to perform data validation for the clinical data warehouse.
Maintain clear documentation of all processes and procedures.
Assist in the resolution of SAS programming issues.
Responsible for maintenance and extension of development infrastructure (including source control, issue tracking, installer frameworks where applicable)
Perform ANY and ALL functions necessary to make the team and company successful
Qualifications:
Minimum BS in Computer Science/Mathematics/Statistics or equivalent work experience. Master’s Degree preferred.
7+ years of experience in SAS, SAS BASE, SAS SQL, SAS Macros, SAS parsing routines, and SAS tools.
Solid verbal and written communication skills.
Experience with relational database best practices
Strong knowledge of PL/SQL
Experience in UNIX (Linux) environment is a plus
Knowledge of C++ programming is a plus.
May 31, 2019
Full-time
CCGroup is seeking a senior level SAS programmer with 7+ years of experience. The senior-level SAS programmer will be part of a team that has responsibility for designing, developing, maintaining, and building analytical and reporting software focused on provider cost and quality of care metrics across large data sets.
Responsibilities:
Participate in complete software development life cycle, with a focus on SAS program design and report development.
Design and develop programs using Statistical Analysis System (SAS) to analyze large data sets across multiple data sources. Create and maintain a clinical data warehouse of the data being analyzed.
Develop programs to perform data validation for the clinical data warehouse.
Maintain clear documentation of all processes and procedures.
Assist in the resolution of SAS programming issues.
Responsible for maintenance and extension of development infrastructure (including source control, issue tracking, installer frameworks where applicable)
Perform ANY and ALL functions necessary to make the team and company successful
Qualifications:
Minimum BS in Computer Science/Mathematics/Statistics or equivalent work experience. Master’s Degree preferred.
7+ years of experience in SAS, SAS BASE, SAS SQL, SAS Macros, SAS parsing routines, and SAS tools.
Solid verbal and written communication skills.
Experience with relational database best practices
Strong knowledge of PL/SQL
Experience in UNIX (Linux) environment is a plus
Knowledge of C++ programming is a plus.
The transportation and logistics industry is in the midst of an exciting transformation.
The Sr Analyst within the Strategic Analytics group at Echo is responsible for turning the vast amounts of internal and external data into value for the organization. This includes sales and margin performance, operational efficiencies and optimizations, staff performance and turnover, marketing impact and ROI, and more.
This role uses coding and analytic techniques, including text mining, unstructured data parsing, descriptive and predictive modeling, machine learning, database mining and exploration, and R&D into new emerging techniques from academia and the private sector.
Job requirements:
Undergrad or graduate degree in analytics, mathematics, statistics, engineering, computer science, or natural sciences such as physics or chemistry.
Performing sophisticated analysis with unstructured or semi-structured data.
Experience coding in Python, R, VBA, NoSQL is a plus.
Able to manipulate complex relational databases using SQL.
Experience performing text analytics.
Awareness of advanced techniques and Big Data storage/manipulation/computation solutions, such as AWS Redshift, Google Cloud Big Query, Spark, Hadoop, MongoDB, or other.
Keen curiosity to pursue unanswered questions and quantify unexplored relationships in the data.
Data visualization abilities and interpretation of complex outputs into straightforward business recommendations.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
May 30, 2019
Full-time
The transportation and logistics industry is in the midst of an exciting transformation.
The Sr Analyst within the Strategic Analytics group at Echo is responsible for turning the vast amounts of internal and external data into value for the organization. This includes sales and margin performance, operational efficiencies and optimizations, staff performance and turnover, marketing impact and ROI, and more.
This role uses coding and analytic techniques, including text mining, unstructured data parsing, descriptive and predictive modeling, machine learning, database mining and exploration, and R&D into new emerging techniques from academia and the private sector.
Job requirements:
Undergrad or graduate degree in analytics, mathematics, statistics, engineering, computer science, or natural sciences such as physics or chemistry.
Performing sophisticated analysis with unstructured or semi-structured data.
Experience coding in Python, R, VBA, NoSQL is a plus.
Able to manipulate complex relational databases using SQL.
Experience performing text analytics.
Awareness of advanced techniques and Big Data storage/manipulation/computation solutions, such as AWS Redshift, Google Cloud Big Query, Spark, Hadoop, MongoDB, or other.
Keen curiosity to pursue unanswered questions and quantify unexplored relationships in the data.
Data visualization abilities and interpretation of complex outputs into straightforward business recommendations.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
The Web Analytics Technical Implementation Manager will play a key role in ensuring proper tagging and reporting set-up to support our clients in accurately measuring the success of their digital assets, platforms and campaigns.
This person will be a subject matter expert on analytics implementation and testing.
One of the primary responsibilities of this role is to implement and validate Google tagging including technical configuration in Google Tag Manager – ensuring that tags fire properly and data flows so that reporting accurately captures the desired actions and behaviors.
This position can be remote. Full time direct or ongoing contract options.
Experience and Responsibilities
Proven track record of success with Implementing and managing Google Analytics tagging and configuring Google Tag Manager including but not limited to strong understanding of: data layers, tagging, variables, custom metric set up
Leads initiatives focused on implementation, customization, automation of data collection processes
Assure proper tracking implementation through an established QA testing process
Review data trends post-implementation to confirm accuracy and identify anomalies
Experience tracking behaviors and customized journeys
Experience working with customer experience platforms and/or marketing automation
Experience working with 3rd party trackers (DMC,LinkedIN, FB, Twitter, etc)
Maintain | Modify | Create Tableau dashboards for various business units
Assist Analytics in automating reporting and data requests (experience with API a plus – Python, R, SQL)
Validate and troubleshoot tagging & tracking issues as they occur – communicating status/next steps until resolution with all relevant stakeholders
Work with internal teams & partners in support of tagging needs/management (approvals) for eComm reporting, Paid advertising, testing (Optimize), etc.
Create and maintain tagging documentation (~20%)
Quantitative mindset, with a desire to work in a digital data-focused environment
Savvy with respect to technical concepts and workflows that underpin digital analytics, such as debugging tools (Charles or Firebug), first- vs third-party cookies and data encryption
Sample Tasks
Work with team on updating to hidden form fields and changing origins in both parent page and iframes
Fix decoding for Silverpop to reference Base64 code
Push decode SP value to GTM data layer
Provide recommendations on ReadyTalk API
Completed POC for send GA hits via Measurement Protocol API and Silverpop
Removed JS errors from GTM
Save cookie IDs to rsaconference.com domain
Grap SPs visitor Id and pass it on to GA/GTM custom dimension
Update GA custom dimension configuration for all properties
Test importing data from Silverpop using GA UID as key
May 21, 2019
Full-time
The Web Analytics Technical Implementation Manager will play a key role in ensuring proper tagging and reporting set-up to support our clients in accurately measuring the success of their digital assets, platforms and campaigns.
This person will be a subject matter expert on analytics implementation and testing.
One of the primary responsibilities of this role is to implement and validate Google tagging including technical configuration in Google Tag Manager – ensuring that tags fire properly and data flows so that reporting accurately captures the desired actions and behaviors.
This position can be remote. Full time direct or ongoing contract options.
Experience and Responsibilities
Proven track record of success with Implementing and managing Google Analytics tagging and configuring Google Tag Manager including but not limited to strong understanding of: data layers, tagging, variables, custom metric set up
Leads initiatives focused on implementation, customization, automation of data collection processes
Assure proper tracking implementation through an established QA testing process
Review data trends post-implementation to confirm accuracy and identify anomalies
Experience tracking behaviors and customized journeys
Experience working with customer experience platforms and/or marketing automation
Experience working with 3rd party trackers (DMC,LinkedIN, FB, Twitter, etc)
Maintain | Modify | Create Tableau dashboards for various business units
Assist Analytics in automating reporting and data requests (experience with API a plus – Python, R, SQL)
Validate and troubleshoot tagging & tracking issues as they occur – communicating status/next steps until resolution with all relevant stakeholders
Work with internal teams & partners in support of tagging needs/management (approvals) for eComm reporting, Paid advertising, testing (Optimize), etc.
Create and maintain tagging documentation (~20%)
Quantitative mindset, with a desire to work in a digital data-focused environment
Savvy with respect to technical concepts and workflows that underpin digital analytics, such as debugging tools (Charles or Firebug), first- vs third-party cookies and data encryption
Sample Tasks
Work with team on updating to hidden form fields and changing origins in both parent page and iframes
Fix decoding for Silverpop to reference Base64 code
Push decode SP value to GTM data layer
Provide recommendations on ReadyTalk API
Completed POC for send GA hits via Measurement Protocol API and Silverpop
Removed JS errors from GTM
Save cookie IDs to rsaconference.com domain
Grap SPs visitor Id and pass it on to GA/GTM custom dimension
Update GA custom dimension configuration for all properties
Test importing data from Silverpop using GA UID as key
As Engineering Lead within our Merchant Operations department you will lead teams who build resilient systems to handle million requests per day without downtime. Your actions have a high impact in making Zalando become the best high quality Marketplace in the Fashion Industry. Ensuring article data quality, handling high-volume transactional and sensitive data, working on public facing interfaces for both developers and merchants and building applications from scratch, your teams optimise the overall merchant experience at an incredible, international scale.
WHERE YOUR EXPERTISE IS NEEDED
Develop and execute mid- & long-term technical vision and architectural direction to:
Create highly scalable solutions
Facilitate collaboration, communication and decision-making between the engineering team, product specialists and stakeholders. You partner with product owners, engineering and architecture teams to influence product strategy and drive the product development roadmap
Attract, onboard, develop and retain diverse top talents to your team and transform the landscape of Zalando’s Merchant platform
WHAT WE'RE LOOKING FOR
A solid background in software engineering with a strong understanding of core priorities, KPI’s and underlying system architecture
Significant experience leading and developing cross-functional engineering teams within an international, agile environment. You have effective communication skills in English, with an ability to understand and translate business and user requirements across teams
Extensive experience in object-oriented and functional programming languages with a profound knowledge of REST APIs and highly distributed, scalable and resilient micro services landscapes
You think creatively, are solution oriented, adaptable to change, and have a drive for continuous innovation
Responsible for maintaining trustful relationship with your teams, leading them and setting a high standard as an example
Keeping business in mind, you are capable of making your teams accountable and responsible for decisions made by providing strong sense of ownership.
At Zalando Merchant Operations we use a variety of languages, but most of our backend systems are written in Scala . We do have services written in Java, Go, NodeJS, Haskell and many more .
PERKS AT WORK
Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal and fun guilds, knowledge sharing through talks, internal tech academy and blogs, product demos, parties and events
Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
Extensive on boarding, mentoring and personal development opportunities and an International team of experts
Relocation assistance for internationals, family service and parent & child rooms
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.
Please note that all applications must be completed using the online form - we do not accept applications via e-mail.
Apr 01, 2019
Full-time
As Engineering Lead within our Merchant Operations department you will lead teams who build resilient systems to handle million requests per day without downtime. Your actions have a high impact in making Zalando become the best high quality Marketplace in the Fashion Industry. Ensuring article data quality, handling high-volume transactional and sensitive data, working on public facing interfaces for both developers and merchants and building applications from scratch, your teams optimise the overall merchant experience at an incredible, international scale.
WHERE YOUR EXPERTISE IS NEEDED
Develop and execute mid- & long-term technical vision and architectural direction to:
Create highly scalable solutions
Facilitate collaboration, communication and decision-making between the engineering team, product specialists and stakeholders. You partner with product owners, engineering and architecture teams to influence product strategy and drive the product development roadmap
Attract, onboard, develop and retain diverse top talents to your team and transform the landscape of Zalando’s Merchant platform
WHAT WE'RE LOOKING FOR
A solid background in software engineering with a strong understanding of core priorities, KPI’s and underlying system architecture
Significant experience leading and developing cross-functional engineering teams within an international, agile environment. You have effective communication skills in English, with an ability to understand and translate business and user requirements across teams
Extensive experience in object-oriented and functional programming languages with a profound knowledge of REST APIs and highly distributed, scalable and resilient micro services landscapes
You think creatively, are solution oriented, adaptable to change, and have a drive for continuous innovation
Responsible for maintaining trustful relationship with your teams, leading them and setting a high standard as an example
Keeping business in mind, you are capable of making your teams accountable and responsible for decisions made by providing strong sense of ownership.
At Zalando Merchant Operations we use a variety of languages, but most of our backend systems are written in Scala . We do have services written in Java, Go, NodeJS, Haskell and many more .
PERKS AT WORK
Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal and fun guilds, knowledge sharing through talks, internal tech academy and blogs, product demos, parties and events
Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
Extensive on boarding, mentoring and personal development opportunities and an International team of experts
Relocation assistance for internationals, family service and parent & child rooms
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.
Please note that all applications must be completed using the online form - we do not accept applications via e-mail.
It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you. Featuring exclusive original movies, series, short-form and live events and a vibrant catalog that spans classic Disney Animation to the most recent movie releases available to stream on demand, Disney+ will be a global, premium entertainment destination that connects viewers to the great stories of The Walt Disney Company. We’re looking for talented team-player specialists with an entrepreneurial spirit, who thrive upon the incomparable legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. We are currently seeking a Director, Research that will be embedded within the Disney+ Marketing & Content group. Reporting to the Vice President, Research Business Partner, you will work closely with the Disney+ marketing and content team, directing quantitative and qualitative research initiatives, analyzing and synthesizing data, and ultimately serving as a key strategic consumer and industry advisor to leadership. This is a great opportunity to get in on the ground floor of an exciting new high-priority initiative for The Walt Disney Company.
Responsibilities:
Develop a holistic research plan in alignment with the business objectives of Disney+ Marketing and Content Executives
Help build and manage a budget to support the research plan
Deliver strategically actionable insights that drive key decision making
Represent the voice of the consumer, providing thought leadership accordingly
Establish strong day to day working relationships within Disney+ and the Walt Disney Studio
Build and maintain a broad network of peers across the Walt Disney Company insights and analytics organization to harness the vast amount of consumer intelligence and expertise available
Direct quantitative and qualitative research projects from inception to completion, including study design, development of appropriate methodologies, vendor selection, project management, analysis, and report / presentation delivery
Execute consumer research projects to guide marketing efforts (platform/brand and content) as well as inform development, refinement and marketing of new and current Disney+ originals (series and movies)
Conduct and deliver category research to keep the Disney+ marketing and content team current on marketplace trends
Acquire and manage syndicated research products as required to meet the needs of internal stakeholders
Synthesize primary and secondary research to inform marketing and content decision making
Prioritize a multitude of simultaneously occurring research projects
Respond to time sensitive data requests from internal clients
Perform strategic analysis as requested by senior management
Be at the forefront of SVOD industry trends amidst a rapidly changing landscape
Build and maintain relationships with research counterparts from other divisions of The Walt Disney Company as well as external vendors
Stay abreast of current trends and new techniques in the field of market research
Basic Qualifications:
Must have a minimum of 10 years of quantitative and qualitative market research experience
Must have an extensive quantitative and qualitative research background, either supplier-side, client-side, or some combination thereof
Must have entertainment market research experience, with an emphasis on SVOD, TV, and/or in-home content consumption
Must be willing to travel domestically and internationally as needed
Must have exceptional research project management skills
Must have strong multitasking capabilities and the ability to work effectively in an environment of tight deadlines and constant change
Excellent written and verbal communication skills, including the ability to summarize ideas and issues to executive management
Strong attention to detail without losing sight of broader objectives
Ability to represent the Vice President, Research Business Partner in key stakeholder meetings
Flexible personality, quick learner and a strong, proactive work ethic
Must be able to work autonomously as well as part of a team, including in a supervisory role
Excellent organizational skills and the ability to meet deadlines
Computer literate with proficiencies in Word, Excel, PowerPoint, and Keynote
Preferred Qualifications:
International Market Research experience preferred
Experience with TV/SVOD pilot testing and creative ad testing preferred
Confident, self-motivated, and detail oriented
Analytical thinker who enjoys problem-solving
Strong business acumen
Intellectual curiosity and a passion for innovation
Organizational savvy, with the ability to “read a room”
Compelling storyteller
Willing to challenge traditional thinking
Superior social, collaboration, and communication skills
Strong builder of relationships and trust
Passionate consumer of content – SVOD, TV, movies
Familiarity with the brands and franchises of The Walt Disney Company
Required Education:
Bachelor’s Degree in Business, Marketing, Psychology or related field
Preferred Education:
MBA or advanced degree in Market Research or Statistics a plus
Jun 15, 2019
Full-time
It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you. Featuring exclusive original movies, series, short-form and live events and a vibrant catalog that spans classic Disney Animation to the most recent movie releases available to stream on demand, Disney+ will be a global, premium entertainment destination that connects viewers to the great stories of The Walt Disney Company. We’re looking for talented team-player specialists with an entrepreneurial spirit, who thrive upon the incomparable legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. We are currently seeking a Director, Research that will be embedded within the Disney+ Marketing & Content group. Reporting to the Vice President, Research Business Partner, you will work closely with the Disney+ marketing and content team, directing quantitative and qualitative research initiatives, analyzing and synthesizing data, and ultimately serving as a key strategic consumer and industry advisor to leadership. This is a great opportunity to get in on the ground floor of an exciting new high-priority initiative for The Walt Disney Company.
Responsibilities:
Develop a holistic research plan in alignment with the business objectives of Disney+ Marketing and Content Executives
Help build and manage a budget to support the research plan
Deliver strategically actionable insights that drive key decision making
Represent the voice of the consumer, providing thought leadership accordingly
Establish strong day to day working relationships within Disney+ and the Walt Disney Studio
Build and maintain a broad network of peers across the Walt Disney Company insights and analytics organization to harness the vast amount of consumer intelligence and expertise available
Direct quantitative and qualitative research projects from inception to completion, including study design, development of appropriate methodologies, vendor selection, project management, analysis, and report / presentation delivery
Execute consumer research projects to guide marketing efforts (platform/brand and content) as well as inform development, refinement and marketing of new and current Disney+ originals (series and movies)
Conduct and deliver category research to keep the Disney+ marketing and content team current on marketplace trends
Acquire and manage syndicated research products as required to meet the needs of internal stakeholders
Synthesize primary and secondary research to inform marketing and content decision making
Prioritize a multitude of simultaneously occurring research projects
Respond to time sensitive data requests from internal clients
Perform strategic analysis as requested by senior management
Be at the forefront of SVOD industry trends amidst a rapidly changing landscape
Build and maintain relationships with research counterparts from other divisions of The Walt Disney Company as well as external vendors
Stay abreast of current trends and new techniques in the field of market research
Basic Qualifications:
Must have a minimum of 10 years of quantitative and qualitative market research experience
Must have an extensive quantitative and qualitative research background, either supplier-side, client-side, or some combination thereof
Must have entertainment market research experience, with an emphasis on SVOD, TV, and/or in-home content consumption
Must be willing to travel domestically and internationally as needed
Must have exceptional research project management skills
Must have strong multitasking capabilities and the ability to work effectively in an environment of tight deadlines and constant change
Excellent written and verbal communication skills, including the ability to summarize ideas and issues to executive management
Strong attention to detail without losing sight of broader objectives
Ability to represent the Vice President, Research Business Partner in key stakeholder meetings
Flexible personality, quick learner and a strong, proactive work ethic
Must be able to work autonomously as well as part of a team, including in a supervisory role
Excellent organizational skills and the ability to meet deadlines
Computer literate with proficiencies in Word, Excel, PowerPoint, and Keynote
Preferred Qualifications:
International Market Research experience preferred
Experience with TV/SVOD pilot testing and creative ad testing preferred
Confident, self-motivated, and detail oriented
Analytical thinker who enjoys problem-solving
Strong business acumen
Intellectual curiosity and a passion for innovation
Organizational savvy, with the ability to “read a room”
Compelling storyteller
Willing to challenge traditional thinking
Superior social, collaboration, and communication skills
Strong builder of relationships and trust
Passionate consumer of content – SVOD, TV, movies
Familiarity with the brands and franchises of The Walt Disney Company
Required Education:
Bachelor’s Degree in Business, Marketing, Psychology or related field
Preferred Education:
MBA or advanced degree in Market Research or Statistics a plus
This role is responsible for the Walt Disney Attractions Technology and technical ownership of Disney Cruise Parks Data Platform.
Provide open-Source component evaluation and roadmap definition and oversight, to justify and direct key technology decisions. Coordinate with Solution and Cloud Engineering, and Reference Architecture for review and approvals
Manage and execute against financial, project and delivery commitments for approximately $15m budget- including Parks Data Platform development, Cloud Migration and Platform Sustainment
Provide technical leadership of:
Parks Data Platform (PDP) ecosystem delivery including component integration and configuration engineering, monitoring, security, automation and deployment
Cloud Migration Initiative, migration and decommissioning from legacy platforms
Define the strategic technical direction of our Parks Data Platform
Drive the Cloud migration program, including definition and delivery of milestone roadmaps with executive steering committee oversight and approvals
Consolidate platform team’s key roles and processes for Governance (Meta-Data), Support and Release Management
Define appropriate Governance, Support and Release success metrics to measure continuous improvement targets. Manage a quarterly review and communications, updating targets as key outcomes are achieved.
Mentor, teach and train the team.
Drive clarity and alignment by partnering with peer technology organizations
Deliver reference Architecture standards definition and delivery for Information Advantage
Basic Qualifications:
Bachelor of Science in Computer Science, Computer Engineering, or related discipline.
Experience with building and leading mediums sized teams of engineers and architects (10-15 FTE) including managing resource and financial planning, and vendor management
Previous experience with Data platform analytic technologies, including the following:
Expert knowledge of Cloud deployment technologies, Object Store and Hadoop distributed ecosystem for building production- highly scalable and resilient systems/services
Experience designing and developing data flow pipelines for high latency/batch, low latency- messaging, streaming or near-real time data delivery
Build in security, data quality and performance/scalability as appropriate to the dataset
Cloud, private cloud and on premise configurations, appropriate use of each
Open source Big Data and AI/ML architecture and integration patterns
Present effectively to all levels and businesses. You will be a presenter at quarterly town halls and speak for the achievements of the organization, accomplishments and future vision and the overall progress. Able to present complicated technology concepts in a simple manner, and present key technology challenges or overviews with senior technology leadership (C Level Execs)
Evaluates and anticipates risks and solutions before taking action, clearly articulating options and their impacts/consequences. Course correction, expecting failure and ability to respond efficiently
Facilitates various forums that promote collaboration and knowledge sharing, highly collaborative and resilient/perseverant
Maintains awareness of best practices and emerging technologies and their viability at WDAT
Maintains high levels of technical knowledge through ongoing research and development activities.
Demonstrated exceptional critical thinking, strategic planning, and process management skills
Provide clear direction and quality feedback when aligning expectations with competency and trajectory for individuals at all levels and their career paths.
Preferred Qualifications:
Demonstrated knowledge and experience with automation and continuous improvement tools, frameworks and mindset.
Ability to perceive and synthesize patterns and relationships between technologies, processes, and business models.
Familiarity with networking infrastructure and system design of load balancers, firewalls, and VPN in virtual machines and containerized applications.
Knowledge of rules processing- data type casting, formatting, transformation and enrichment.
Meta-data management implementation using custom or packaged tools
Jun 15, 2019
Full-time
This role is responsible for the Walt Disney Attractions Technology and technical ownership of Disney Cruise Parks Data Platform.
Provide open-Source component evaluation and roadmap definition and oversight, to justify and direct key technology decisions. Coordinate with Solution and Cloud Engineering, and Reference Architecture for review and approvals
Manage and execute against financial, project and delivery commitments for approximately $15m budget- including Parks Data Platform development, Cloud Migration and Platform Sustainment
Provide technical leadership of:
Parks Data Platform (PDP) ecosystem delivery including component integration and configuration engineering, monitoring, security, automation and deployment
Cloud Migration Initiative, migration and decommissioning from legacy platforms
Define the strategic technical direction of our Parks Data Platform
Drive the Cloud migration program, including definition and delivery of milestone roadmaps with executive steering committee oversight and approvals
Consolidate platform team’s key roles and processes for Governance (Meta-Data), Support and Release Management
Define appropriate Governance, Support and Release success metrics to measure continuous improvement targets. Manage a quarterly review and communications, updating targets as key outcomes are achieved.
Mentor, teach and train the team.
Drive clarity and alignment by partnering with peer technology organizations
Deliver reference Architecture standards definition and delivery for Information Advantage
Basic Qualifications:
Bachelor of Science in Computer Science, Computer Engineering, or related discipline.
Experience with building and leading mediums sized teams of engineers and architects (10-15 FTE) including managing resource and financial planning, and vendor management
Previous experience with Data platform analytic technologies, including the following:
Expert knowledge of Cloud deployment technologies, Object Store and Hadoop distributed ecosystem for building production- highly scalable and resilient systems/services
Experience designing and developing data flow pipelines for high latency/batch, low latency- messaging, streaming or near-real time data delivery
Build in security, data quality and performance/scalability as appropriate to the dataset
Cloud, private cloud and on premise configurations, appropriate use of each
Open source Big Data and AI/ML architecture and integration patterns
Present effectively to all levels and businesses. You will be a presenter at quarterly town halls and speak for the achievements of the organization, accomplishments and future vision and the overall progress. Able to present complicated technology concepts in a simple manner, and present key technology challenges or overviews with senior technology leadership (C Level Execs)
Evaluates and anticipates risks and solutions before taking action, clearly articulating options and their impacts/consequences. Course correction, expecting failure and ability to respond efficiently
Facilitates various forums that promote collaboration and knowledge sharing, highly collaborative and resilient/perseverant
Maintains awareness of best practices and emerging technologies and their viability at WDAT
Maintains high levels of technical knowledge through ongoing research and development activities.
Demonstrated exceptional critical thinking, strategic planning, and process management skills
Provide clear direction and quality feedback when aligning expectations with competency and trajectory for individuals at all levels and their career paths.
Preferred Qualifications:
Demonstrated knowledge and experience with automation and continuous improvement tools, frameworks and mindset.
Ability to perceive and synthesize patterns and relationships between technologies, processes, and business models.
Familiarity with networking infrastructure and system design of load balancers, firewalls, and VPN in virtual machines and containerized applications.
Knowledge of rules processing- data type casting, formatting, transformation and enrichment.
Meta-data management implementation using custom or packaged tools
PDM Applications Engineer specializing in the configuration, deployment, integration, training, and support of the Oracle Agile PDM system.
Extensive knowledge required of the Agile administrative client (Java) to configure object types, attributes, users, groups, roles, workflows, reports, and interfaces (Active Directory, MCAD, ECAD, MRP, etc.)
Will provide (Agile) PDM application support and training for individual users, engineering functional organizations, and program teams within the division hardware engineering and program team communities.
Support the System Configuration, Operations and Maintenance (O&M) guides, and the internal WEB Page which document and provide complete system configuration, maintenance, community support.
Assist and execute the activities of the PDM Support Team. Interface with the PDM Project Team and the MRP team.
Provide application and process support for individual users and enterprise-wide applications (PDM, MRP, ECAD, MCAD, etc.) and other services used by the division engineering community.
Team leadership
Qualifications:
BS in Computer Information Systems or a related field
6 or more years of experience supporting software/tools.
Experience leading small projects
Must have the ability to obtain a security clearance.
Preferred Additional Skills:
Experience administering complex applications and/or large databases preferred
Ability to communicate effectively in both verbal and written forms.
Ability to prepare and present technical documents and presentations to employees and customers.
Self-starter and able to work with minimal supervision.
Ability to learn new technologies and execute tasks with moderate guidance.
Ability to be very detail oriented and interact with a wide range of individuals and levels of management.
Customer focus and understand customer’s sense of urgency.
Dependable team player.
Possess good organizational and problem-solving skills.
Have a willingness to work with teams, individuals and vendors to troubleshoot application and process problems.
Must be customer focused and service oriented
Have the leadership skills required to identify systemic problems then marshal the resources to uccessfully attack the problem.
Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Candidates will support Environment, Health and Safety by fulfilling the Harris EHS Policy, complying with Harris EHS programs and applicable regulations, and striving for continual EHS improvement.
Jun 13, 2019
Full-time
PDM Applications Engineer specializing in the configuration, deployment, integration, training, and support of the Oracle Agile PDM system.
Extensive knowledge required of the Agile administrative client (Java) to configure object types, attributes, users, groups, roles, workflows, reports, and interfaces (Active Directory, MCAD, ECAD, MRP, etc.)
Will provide (Agile) PDM application support and training for individual users, engineering functional organizations, and program teams within the division hardware engineering and program team communities.
Support the System Configuration, Operations and Maintenance (O&M) guides, and the internal WEB Page which document and provide complete system configuration, maintenance, community support.
Assist and execute the activities of the PDM Support Team. Interface with the PDM Project Team and the MRP team.
Provide application and process support for individual users and enterprise-wide applications (PDM, MRP, ECAD, MCAD, etc.) and other services used by the division engineering community.
Team leadership
Qualifications:
BS in Computer Information Systems or a related field
6 or more years of experience supporting software/tools.
Experience leading small projects
Must have the ability to obtain a security clearance.
Preferred Additional Skills:
Experience administering complex applications and/or large databases preferred
Ability to communicate effectively in both verbal and written forms.
Ability to prepare and present technical documents and presentations to employees and customers.
Self-starter and able to work with minimal supervision.
Ability to learn new technologies and execute tasks with moderate guidance.
Ability to be very detail oriented and interact with a wide range of individuals and levels of management.
Customer focus and understand customer’s sense of urgency.
Dependable team player.
Possess good organizational and problem-solving skills.
Have a willingness to work with teams, individuals and vendors to troubleshoot application and process problems.
Must be customer focused and service oriented
Have the leadership skills required to identify systemic problems then marshal the resources to uccessfully attack the problem.
Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Candidates will support Environment, Health and Safety by fulfilling the Harris EHS Policy, complying with Harris EHS programs and applicable regulations, and striving for continual EHS improvement.
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Travel Operations Analytics and does not have direct reports.
Responsibilities:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Leverage analytics to continuously recommend optimization tactics that will improve site performance.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Define and execute quality assurance procedures to ensure accuracy of analytical output.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
3+ years relevant work experience in an analytical field
2+ years of experience with web analytics tools such as Adobe SiteCatalyst or Google Analytics
Ability to derive actionable insights from data and effectively guide decision-making
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills
Proactive problem-solving and critical thinking skills
Ability to manage time effectively and consistently meet deadlines
Proficient in Microsoft Office suite
Preferred Qualifications:
5+ years web analytics experience
Travel industry and ecommerce experience
Experience with A/B testing and website optimization
Ability to apply statistical rigor to analyses
Knowledge of web page construction and/or user experience design
Experience with business intelligence tools
Experience with SQL, Hive, SAS and/or other programming languages
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience
Jun 06, 2019
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Travel Operations Analytics and does not have direct reports.
Responsibilities:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Leverage analytics to continuously recommend optimization tactics that will improve site performance.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Define and execute quality assurance procedures to ensure accuracy of analytical output.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
3+ years relevant work experience in an analytical field
2+ years of experience with web analytics tools such as Adobe SiteCatalyst or Google Analytics
Ability to derive actionable insights from data and effectively guide decision-making
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills
Proactive problem-solving and critical thinking skills
Ability to manage time effectively and consistently meet deadlines
Proficient in Microsoft Office suite
Preferred Qualifications:
5+ years web analytics experience
Travel industry and ecommerce experience
Experience with A/B testing and website optimization
Ability to apply statistical rigor to analyses
Knowledge of web page construction and/or user experience design
Experience with business intelligence tools
Experience with SQL, Hive, SAS and/or other programming languages
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience
We have created a new Big Data Platforms group within Disney Direct-To-Consumer and International (DTCI) technology with the skills, drive, and passion to innovate, create, and succeed in enabling a Direct to Consumer Strategy for ESPN, Disney and ABC products. We are here to disrupt and start a cultural revolution that can lead a revolution in the application of data and analytics across The Walt Disney Company, focused on Content Personalization/Recommendation, Deep User Understanding, and Audience Segmentation for Linear to Digital Ad Sales, and Analytics.
We need an experienced Software Engineer who drive multiple data initiatives applying innovative architecture that can scale in the cloud. We are looking for a creative and talented individual who loves to design a scalable platform which scale at peta-byte level and extract value from both structured and unstructured real-time data. Specifically, we are looking for a technology leader to build a highly scalable and extensible Big Data platform which enables collection, storage, modeling, and analysis of massive data sets from numerous channels.
You will also build a self-serve machine learning (and deep learning) pipeline for multiple data scientists develop, test, deploy, a/b test models on top of the data platform you are responsible for. You must be self-driven to continuously evaluate new technologies, innovate and deliver solutions for business-critical applications with little to no oversight from management team. The internet-scale platforms that you design and build will be a core assets in the delivering the highest quality content to over 150MM+ consumers on monthly basis. This is an opportunity to fundamentally evolve how DTCI delivers content and monetizes our audiences.
Responsibilities:
Build cool things – Build software across our entire cutting-edge data platform, including data processing, storage, and serving large-scale web APIs, with awesome cutting-edge technologies operating in real-time with high-availability.
Harness curiosity – Change how we think, act, and utilize our data by performing exploratory and quantitative analytics, data mining, and discovery.
Innovate and inspire – Think of new ways to help make our data platform more scalable, resilient and reliable and then work across our team to put your ideas into action.
Think at scale - Lead the transformation of a peta-byte scale batch based processing platform to a near real-time streaming platform using technologies such as Apache Kafka, Cassandra, Spark and other open source frameworks.
Have pride – Ensure performance isn’t our weakness by implementing and refining robust data processing, REST services, RPC (in an out of HTTP), and caching technologies.
Grow with us – Help us stay ahead of the curve by working closely with data architects, stream processing specialists, API developers, our DevOps team, and analysts to design systems which can scale elastically in ways which make other groups jealous.
Lead and coach – Mentor other software engineers by developing re-usable frameworks. Review design and code produced by other engineers.
ML First - Provide expert level advice to data scientists, data engineers, and operations to deliver high quality analytics via machine learning and deep learning via data pipelines and APIs.
Build and Support – Embrace the DevOps mentality to build, deploy and support applications in cloud with minimal help from other teams.
Basic Qualifications:
Not your first rodeo – Have 6+ years of experience developing with a mix of languages (Java, Scala, Python etc.) and open source frameworks to implement data ingest, processing, and serving technologies in near-time basis.
Data and API ninja –You are also very handy with big data framework such as Hadoop & Apache Spark, No-SQL systems such as Cassandra or DynamoDB, Streaming technologies such as Apache Kafka; Understand reactive programming and dependency injection such as Spring to develop REST services.
Have a technology toolbox – Hands on experience with newer technologies relevant to the data space such as Spark, Kafka, Apache Druid (or any other OLAP databases).
Cloud First - Plenty of experience with developing and deploying in a cloud native environment preferably AWS cloud.
Embrace ML – Work with data scientists to operationalize machine learning models and build apps to make use of power of machine learning.
Problem solver – Enjoy new and meaningful technology or business challenges which require you to think and respond quickly.
Passion and creativity – Are passionate about data, technology, & creative innovation
Preferred Qualifications:
Prior experience building internet scale platforms – handling Peta- byte scale data, operationalizing clusters with hundreds of compute nodes in cloud environment.
Experience in operationalizing Machine Learning workflows to scale will be a huge plus as well.
Experience with Content Personalization/Recommendation, Audience Segmentation for Linear to Digital Ad Sales, and/or Analytics
Experience with open source such as Spring, Hadoop, Spark, Kafka, Druid, Pilosa and Yarn/Kubernetes.
Experience in working with Data Scientists to operationalize machine learning models.
Proficiency with agile development methodologies shipping features every two weeks. It would be awesome if you have a robust portfolio on Github and / or open source contributions you are proud to share.
Required Education:
Bachelor’s degree or better in Computer Science or a related technical field or equivalent job experience
Preferred Education:
Masters in Computer Science or similar is preferred
Jun 02, 2019
Full-time
We have created a new Big Data Platforms group within Disney Direct-To-Consumer and International (DTCI) technology with the skills, drive, and passion to innovate, create, and succeed in enabling a Direct to Consumer Strategy for ESPN, Disney and ABC products. We are here to disrupt and start a cultural revolution that can lead a revolution in the application of data and analytics across The Walt Disney Company, focused on Content Personalization/Recommendation, Deep User Understanding, and Audience Segmentation for Linear to Digital Ad Sales, and Analytics.
We need an experienced Software Engineer who drive multiple data initiatives applying innovative architecture that can scale in the cloud. We are looking for a creative and talented individual who loves to design a scalable platform which scale at peta-byte level and extract value from both structured and unstructured real-time data. Specifically, we are looking for a technology leader to build a highly scalable and extensible Big Data platform which enables collection, storage, modeling, and analysis of massive data sets from numerous channels.
You will also build a self-serve machine learning (and deep learning) pipeline for multiple data scientists develop, test, deploy, a/b test models on top of the data platform you are responsible for. You must be self-driven to continuously evaluate new technologies, innovate and deliver solutions for business-critical applications with little to no oversight from management team. The internet-scale platforms that you design and build will be a core assets in the delivering the highest quality content to over 150MM+ consumers on monthly basis. This is an opportunity to fundamentally evolve how DTCI delivers content and monetizes our audiences.
Responsibilities:
Build cool things – Build software across our entire cutting-edge data platform, including data processing, storage, and serving large-scale web APIs, with awesome cutting-edge technologies operating in real-time with high-availability.
Harness curiosity – Change how we think, act, and utilize our data by performing exploratory and quantitative analytics, data mining, and discovery.
Innovate and inspire – Think of new ways to help make our data platform more scalable, resilient and reliable and then work across our team to put your ideas into action.
Think at scale - Lead the transformation of a peta-byte scale batch based processing platform to a near real-time streaming platform using technologies such as Apache Kafka, Cassandra, Spark and other open source frameworks.
Have pride – Ensure performance isn’t our weakness by implementing and refining robust data processing, REST services, RPC (in an out of HTTP), and caching technologies.
Grow with us – Help us stay ahead of the curve by working closely with data architects, stream processing specialists, API developers, our DevOps team, and analysts to design systems which can scale elastically in ways which make other groups jealous.
Lead and coach – Mentor other software engineers by developing re-usable frameworks. Review design and code produced by other engineers.
ML First - Provide expert level advice to data scientists, data engineers, and operations to deliver high quality analytics via machine learning and deep learning via data pipelines and APIs.
Build and Support – Embrace the DevOps mentality to build, deploy and support applications in cloud with minimal help from other teams.
Basic Qualifications:
Not your first rodeo – Have 6+ years of experience developing with a mix of languages (Java, Scala, Python etc.) and open source frameworks to implement data ingest, processing, and serving technologies in near-time basis.
Data and API ninja –You are also very handy with big data framework such as Hadoop & Apache Spark, No-SQL systems such as Cassandra or DynamoDB, Streaming technologies such as Apache Kafka; Understand reactive programming and dependency injection such as Spring to develop REST services.
Have a technology toolbox – Hands on experience with newer technologies relevant to the data space such as Spark, Kafka, Apache Druid (or any other OLAP databases).
Cloud First - Plenty of experience with developing and deploying in a cloud native environment preferably AWS cloud.
Embrace ML – Work with data scientists to operationalize machine learning models and build apps to make use of power of machine learning.
Problem solver – Enjoy new and meaningful technology or business challenges which require you to think and respond quickly.
Passion and creativity – Are passionate about data, technology, & creative innovation
Preferred Qualifications:
Prior experience building internet scale platforms – handling Peta- byte scale data, operationalizing clusters with hundreds of compute nodes in cloud environment.
Experience in operationalizing Machine Learning workflows to scale will be a huge plus as well.
Experience with Content Personalization/Recommendation, Audience Segmentation for Linear to Digital Ad Sales, and/or Analytics
Experience with open source such as Spring, Hadoop, Spark, Kafka, Druid, Pilosa and Yarn/Kubernetes.
Experience in working with Data Scientists to operationalize machine learning models.
Proficiency with agile development methodologies shipping features every two weeks. It would be awesome if you have a robust portfolio on Github and / or open source contributions you are proud to share.
Required Education:
Bachelor’s degree or better in Computer Science or a related technical field or equivalent job experience
Preferred Education:
Masters in Computer Science or similar is preferred
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
Jun 02, 2019
Full-time
Disney Streaming Services is a place for the creative and the bold. Whether New York City, San Francisco, Manchester or Amsterdam, we provide opportunities to elevate your career and transform the industry. Software Engineers at Disney Streaming Services develop premium digital media products for Major League Baseball and our partners. The products we build, such as ESPN+, MLB.TV and NHL.TV are paving the way for the next-generation media and sport technologies, including the upcoming Disney+ offering. Our Engineering team for Disney Streaming Services is headquartered in the Chelsea area of New York City. Other office locations also include the SoMo area of San Francisco, CA and several international locations. At Disney Streaming Services, data is central to measuring all aspects of the business, and critical to its operations and growth. The data engineering team is responsible for collecting, analyzing and distributing data using public cloud and open source technologies and offers transparency into customer behavior and business performance. If you are interested in joining Disney Streaming Services in the pursuit of not only crafting new media products but enjoying the products you build, we are interested in hearing from you.
Responsibilities:
Collaborate with product teams, data analysts and data scientists to design and build data-forward solutions
Design and build and deploy streaming and batch data pipelines capable of processing and storing petabytes of data quickly and reliably
Integrate with a variety of data metric providers ranging from advertising, web analytics, and consumer devices
Build and maintain dimensional data warehouses in support of business intelligence tools
Develop data catalogs and data validations to ensure clarity and correctness of key business metrics
Drive and maintain a culture of quality, innovation and experimentation
Coach data engineers best practices and technical concepts of building large scale data platforms
Basic Qualifications:
3-5 years of experience developing in object oriented Python
Experience deploying and running AWS-based data solutions and familiar with tools such as Cloud Formation, IAM, Athena, and Kinesis
Experience engineering big-data solutions using technologies like EMR, S3, Spark and an in-depth understanding of data partitioning and sharding techniques
Familiar with metadata management, data lineage, and principles of data governance
Experience loading and querying cloud-hosted databases such as Redshift and Snowflake
Building streaming data pipelines using Kafka, Spark, or Flink
Preferred Qualifications:
Familiarity with binary data serialization formats such as Parquet, Avro, and Thrift
Experience deploying data notebook and analytic environments such as Jupyter and Databricks
Knowledge of the Python data ecosystem using pandas and numpy
Experience building and deploying ML pipelines: training models, feature development, regression testing
Experience with graph-based data workflows using Apache Airflow
Required Education:
Bachelor’s degree in Computer Science or related field or equivalent work experience
The Global Information Security (GIS) group provides services and solutions to protect the value and use of Disney’s information through risk evaluation, collaboration, standardization, enforcement, and education across the enterprise. We protect the brand and reputation while enabling and supporting business objectives. GIS teams are located in Seattle, Burbank, and Orlando. In order to ensure that our services keep TWDC secure, we follow an ongoing, iterative process, including continued reevaluation of our services over time to address emerging threats as well as changes in business and technology. This process includes: 1. Analysis of known and emerging threats to determine risks against TWDC assets 2. Creation, maintenance, governance and communication of security policies and standards across TWDC 3. Assessment and audit of compliance against the security policies and standards 4. Assurance that TWDC assets are effectively managed and monitored to meet TWDC security criteria We look add people to our team who are focused on delivery, prioritize data-driven decisions over opinions, are continuous learners, passionate about information security and love their work.
Responsibilities:
The Information Security Program Administration team enables high team performance and effective delivery of services through ongoing monitoring of commitments, continuous operational and financial improvements, and effective collaboration with all stakeholders. The Undergraduate Associate, Security Program Administration assists the Security Program Manager in project, portfolio and financial management activities. He or she will work closely with our Finance partners and various stakeholders to monitor, track, analyze, and report the health and performance of the GIS portfolio. This includes:
Working closely with our Finance partners and budget owners to align project planning with the funding request process and available funds – tracking documentation, compiling dashboards, presentations & reports, validating entries, etc
Assist with communication and implementation of portfolio management (project governance) processes
Partner with extended program management team to improve governance and planning capabilities by integrating optimal ways of planning and organizing, acquiring and implementing, delivering and supporting, and monitoring initiative completion and service performance.
Basic Qualifications:
Proficiency with MS Office (especially Excel including pivot tables, formulas and charts), SharePoint, PowerPoint
Basic technical knowledge and ability
Business management (accounting, financial fundamentals) skills
Experience or interest working in project management
Strong project/team management, finance, and analytical skills
Knowledge of accounting fundamentals
General understanding of financial acumen
A general understanding/knowledge of information security principles
Excellent verbal and written communication skills
Preferred Qualifications:
Previous Project management experience
Experience with budget planning and reporting
Accounting fundamentals
Experience collaborating and coordinating across teams and geographies
Required Education:
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Preferred Education:
Pursuing a business or finance degree with a specialization or interest in technology and/or cybersecurity OR pursing a degree in cybersecurity or technology with a specialization in business or business process management
Additional Information:
The approximate dates of this internship are August/September 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Housing: Interns must provide their own housing for the duration of their internship program.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Required Materials: PDF version of resume must be uploaded at time of application
May 31, 2019
Internship
The Global Information Security (GIS) group provides services and solutions to protect the value and use of Disney’s information through risk evaluation, collaboration, standardization, enforcement, and education across the enterprise. We protect the brand and reputation while enabling and supporting business objectives. GIS teams are located in Seattle, Burbank, and Orlando. In order to ensure that our services keep TWDC secure, we follow an ongoing, iterative process, including continued reevaluation of our services over time to address emerging threats as well as changes in business and technology. This process includes: 1. Analysis of known and emerging threats to determine risks against TWDC assets 2. Creation, maintenance, governance and communication of security policies and standards across TWDC 3. Assessment and audit of compliance against the security policies and standards 4. Assurance that TWDC assets are effectively managed and monitored to meet TWDC security criteria We look add people to our team who are focused on delivery, prioritize data-driven decisions over opinions, are continuous learners, passionate about information security and love their work.
Responsibilities:
The Information Security Program Administration team enables high team performance and effective delivery of services through ongoing monitoring of commitments, continuous operational and financial improvements, and effective collaboration with all stakeholders. The Undergraduate Associate, Security Program Administration assists the Security Program Manager in project, portfolio and financial management activities. He or she will work closely with our Finance partners and various stakeholders to monitor, track, analyze, and report the health and performance of the GIS portfolio. This includes:
Working closely with our Finance partners and budget owners to align project planning with the funding request process and available funds – tracking documentation, compiling dashboards, presentations & reports, validating entries, etc
Assist with communication and implementation of portfolio management (project governance) processes
Partner with extended program management team to improve governance and planning capabilities by integrating optimal ways of planning and organizing, acquiring and implementing, delivering and supporting, and monitoring initiative completion and service performance.
Basic Qualifications:
Proficiency with MS Office (especially Excel including pivot tables, formulas and charts), SharePoint, PowerPoint
Basic technical knowledge and ability
Business management (accounting, financial fundamentals) skills
Experience or interest working in project management
Strong project/team management, finance, and analytical skills
Knowledge of accounting fundamentals
General understanding of financial acumen
A general understanding/knowledge of information security principles
Excellent verbal and written communication skills
Preferred Qualifications:
Previous Project management experience
Experience with budget planning and reporting
Accounting fundamentals
Experience collaborating and coordinating across teams and geographies
Required Education:
Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program
Preferred Education:
Pursuing a business or finance degree with a specialization or interest in technology and/or cybersecurity OR pursing a degree in cybersecurity or technology with a specialization in business or business process management
Additional Information:
The approximate dates of this internship are August/September 2019 through January 2020
Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Housing: Interns must provide their own housing for the duration of their internship program.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Required Materials: PDF version of resume must be uploaded at time of application
The Customer Relationship Management team is responsible for creating and cultivating direct-to-consumer relationships with The Walt Disney Company’s most strategic customer segment. It does so by managing the Disney Visa Cards business which is both an operating unit as well as a cross-business unit loyalty program. The department is made up of 35 professionals across multiple disciplines (Marketing, Finance, Business Operations) who work closely in a highly dynamic environment with cross-functional partners across Disney, our bank card issuer, and our payment network.
Role Overview:
This position sits within the Business Operations team and is responsible for providing operational support for technical initiatives that involve acquiring customers and delivering product benefits associated with the Disney Visa Cards. These initiatives often require extensive technical integration with other Disney business units and our bank issuer. The successful candidate will be able to:
Get up to speed quickly with regard to operational and technical processes
Solve problems with an appropriate level of urgency
Develop strong relationships with technical, digital, compliance, and operations teams
Manage work in a disciplined and organized manner
Communicate clearly and effectively, both orally and in writing
Responsibilities:
Lead efforts to resolve operational and technical issues:
Assess business impact and assign severity level
Coordinate with internal and external partners to identify root cause
Facilitate timely remediation
Prepare post mortem reports
Lead test coordination:
Manage test support requests;
Clarify test objectives, including specific high-level test cases
Review detailed test scripts to ensure they cover all test cases
Work with bank issuer to provide test data and accounts to support execution of test cases
Facilitate test execution;
Schedule meetings between Disney business units and bank issuer to conduct joint testing
Monitor and share test results
Work with partners to troubleshoot test region issues
Manage software/system updates that directly support or impact Disney Visa Card initiatives. Develop calendar of scheduled sustainment tasks, e.g. SSL certificate renewals, data security-related assessments
Work with internal and external partners to identify upgrade/enhancement activities to add to plan, e.g. AWS migrations, re-platforming projects
Identify key stakeholders and work with them to define deliverables with timelines and key points of intersection
Work with compliance partners and other key stakeholders to facilitate data security assessments
Flag potential risks and escalate them to management.
Develop and maintain process documentation. Work with partners to ensure technical process documents are updated appropriately, including design and technical specifications, architectural diagrams, process flows
Document guest experience and data flows
Create report layouts with field definitions
Document troubleshooting and triage processes, including monitoring and escalation protocols
Maintain lists of all systems/platforms/servers that support program.
Develop requirements to support marketing / payment / technology initiatives.
Provide input to functional and technical requirements that support business objectives
Document use cases and supporting operational / information / control processes
Provide input to test, launch, hypercare and sustainment plans, including definition of change management protocols
Manage work in well organized and systematic manner. Identify and coordinate with key technology stakeholders needed to complete tasks
Equip them with appropriate context and details regarding objectives
Develop step-by-step approach to tackling work, with assigned dates and stakeholders
Basic Qualifications:
2-3 years operational or systems support experience in an environment that has significant technical infrastructure, including:
Working with cross-functional teams
Process mapping and documentation
Proactive problem solving skills
Strong relationship building skills
Excellent written and oral communication skills, including appropriate judgment regarding
How to adjust to different audiences
When and how to keep peers, partners and supervisor abreast of activities
Able to multi-task in a busy business environment
Well organized with strong attention to detail
Ability and willingness to adapt to shifting priorities Highly accountable and self-motivated
Passion for ensuring a positive and seamless Guest experience
Constant drive for improvement
Preferred Qualifications:
Experience with:
Payments/transaction processes, including familiarity with digital wallets
Digital technology, including familiarity with native/hybrid app architecture and design principles
Systems engineering concepts relating to establishing secure connections, firewalls, security certs, etc.
Required Education:
Bachelor’s degree, preferably in technical discipline
May 31, 2019
Full-time
The Customer Relationship Management team is responsible for creating and cultivating direct-to-consumer relationships with The Walt Disney Company’s most strategic customer segment. It does so by managing the Disney Visa Cards business which is both an operating unit as well as a cross-business unit loyalty program. The department is made up of 35 professionals across multiple disciplines (Marketing, Finance, Business Operations) who work closely in a highly dynamic environment with cross-functional partners across Disney, our bank card issuer, and our payment network.
Role Overview:
This position sits within the Business Operations team and is responsible for providing operational support for technical initiatives that involve acquiring customers and delivering product benefits associated with the Disney Visa Cards. These initiatives often require extensive technical integration with other Disney business units and our bank issuer. The successful candidate will be able to:
Get up to speed quickly with regard to operational and technical processes
Solve problems with an appropriate level of urgency
Develop strong relationships with technical, digital, compliance, and operations teams
Manage work in a disciplined and organized manner
Communicate clearly and effectively, both orally and in writing
Responsibilities:
Lead efforts to resolve operational and technical issues:
Assess business impact and assign severity level
Coordinate with internal and external partners to identify root cause
Facilitate timely remediation
Prepare post mortem reports
Lead test coordination:
Manage test support requests;
Clarify test objectives, including specific high-level test cases
Review detailed test scripts to ensure they cover all test cases
Work with bank issuer to provide test data and accounts to support execution of test cases
Facilitate test execution;
Schedule meetings between Disney business units and bank issuer to conduct joint testing
Monitor and share test results
Work with partners to troubleshoot test region issues
Manage software/system updates that directly support or impact Disney Visa Card initiatives. Develop calendar of scheduled sustainment tasks, e.g. SSL certificate renewals, data security-related assessments
Work with internal and external partners to identify upgrade/enhancement activities to add to plan, e.g. AWS migrations, re-platforming projects
Identify key stakeholders and work with them to define deliverables with timelines and key points of intersection
Work with compliance partners and other key stakeholders to facilitate data security assessments
Flag potential risks and escalate them to management.
Develop and maintain process documentation. Work with partners to ensure technical process documents are updated appropriately, including design and technical specifications, architectural diagrams, process flows
Document guest experience and data flows
Create report layouts with field definitions
Document troubleshooting and triage processes, including monitoring and escalation protocols
Maintain lists of all systems/platforms/servers that support program.
Develop requirements to support marketing / payment / technology initiatives.
Provide input to functional and technical requirements that support business objectives
Document use cases and supporting operational / information / control processes
Provide input to test, launch, hypercare and sustainment plans, including definition of change management protocols
Manage work in well organized and systematic manner. Identify and coordinate with key technology stakeholders needed to complete tasks
Equip them with appropriate context and details regarding objectives
Develop step-by-step approach to tackling work, with assigned dates and stakeholders
Basic Qualifications:
2-3 years operational or systems support experience in an environment that has significant technical infrastructure, including:
Working with cross-functional teams
Process mapping and documentation
Proactive problem solving skills
Strong relationship building skills
Excellent written and oral communication skills, including appropriate judgment regarding
How to adjust to different audiences
When and how to keep peers, partners and supervisor abreast of activities
Able to multi-task in a busy business environment
Well organized with strong attention to detail
Ability and willingness to adapt to shifting priorities Highly accountable and self-motivated
Passion for ensuring a positive and seamless Guest experience
Constant drive for improvement
Preferred Qualifications:
Experience with:
Payments/transaction processes, including familiarity with digital wallets
Digital technology, including familiarity with native/hybrid app architecture and design principles
Systems engineering concepts relating to establishing secure connections, firewalls, security certs, etc.
Required Education:
Bachelor’s degree, preferably in technical discipline
Imagine yourself as a Sr. Workforce Analyst in People Insights where your natural curiosity for problem solving will help ensure we are leveraging data effectively to drive decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through developing data and reporting solutions that support functions within HR and the business. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, creative resolutions and impactful solutions. You have a curiosity that leads you to always ask, “What's possible?” and you have the ability to bring those concepts to reality in everything you touch from operational reports through strategic analytics.
Responsibilities:
Translate high-level business objectives into consistent, accurate, efficient and effective reporting solutions, primarily through creating SQL extracts out of a highly normalized database for our data visualization team.
Leverage an array of technical applications and determine which is most appropriate for any given solution
Work collaboratively with other team members to develop comprehensive scalable data solutions which support cross-functional needs
Provide subject matter expertise regarding data, systems and the business
Partner with the data operations team to identify areas of opportunity to effectively combine data from disparate sources
Connect to and transform data using a consistent, sustainable approach
Collaborate across boundaries to build and drive both internal and external partnerships to support synergistic opportunities, achievement of shared objectives, and connectivity of information
Drive process improvement initiatives for client businesses to enhance visibility and accessibility to relevant information
Identify areas of opportunity and influence across levels and business units to increase operational efficiency
Basic Qualifications:
You have deep technical knowledge and experience in conducting complex analysis using multiple data sources and a passion for attention to detail
You are an abstract thinker with the ability to solve complex problems in creative, sustainable ways
You have strong critical thinking skills and ask relevant questions to improve processes and build efficiencies
You possess the talent for strong influencing and networking skills to help build and foster existing consultative relationships that drive synergy and partnership opportunities
You can focus on the here and now while keeping a keen eye to the future and the organizational capability to prioritize work
You have the exceptional ability to make timely and effective decisions to meet fluid deadlines
You are proactive and self-motivated with the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You are passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends
You can effectively handle and maintain confidential information
You are highly skilled in SQL with a thorough understanding of data and systems' infrastructures and how to best apply that knowledge when modeling your SQL extracts.
May 31, 2019
Full-time
Imagine yourself as a Sr. Workforce Analyst in People Insights where your natural curiosity for problem solving will help ensure we are leveraging data effectively to drive decisions within Human Resources. In this role, you will be able to blaze new paths in this data rich environment through developing data and reporting solutions that support functions within HR and the business. You will have the chance to leverage your expertise and knowledge to maximize the Company’s investment in our employees through complex analysis, creative resolutions and impactful solutions. You have a curiosity that leads you to always ask, “What's possible?” and you have the ability to bring those concepts to reality in everything you touch from operational reports through strategic analytics.
Responsibilities:
Translate high-level business objectives into consistent, accurate, efficient and effective reporting solutions, primarily through creating SQL extracts out of a highly normalized database for our data visualization team.
Leverage an array of technical applications and determine which is most appropriate for any given solution
Work collaboratively with other team members to develop comprehensive scalable data solutions which support cross-functional needs
Provide subject matter expertise regarding data, systems and the business
Partner with the data operations team to identify areas of opportunity to effectively combine data from disparate sources
Connect to and transform data using a consistent, sustainable approach
Collaborate across boundaries to build and drive both internal and external partnerships to support synergistic opportunities, achievement of shared objectives, and connectivity of information
Drive process improvement initiatives for client businesses to enhance visibility and accessibility to relevant information
Identify areas of opportunity and influence across levels and business units to increase operational efficiency
Basic Qualifications:
You have deep technical knowledge and experience in conducting complex analysis using multiple data sources and a passion for attention to detail
You are an abstract thinker with the ability to solve complex problems in creative, sustainable ways
You have strong critical thinking skills and ask relevant questions to improve processes and build efficiencies
You possess the talent for strong influencing and networking skills to help build and foster existing consultative relationships that drive synergy and partnership opportunities
You can focus on the here and now while keeping a keen eye to the future and the organizational capability to prioritize work
You have the exceptional ability to make timely and effective decisions to meet fluid deadlines
You are proactive and self-motivated with the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
You are passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends
You can effectively handle and maintain confidential information
You are highly skilled in SQL with a thorough understanding of data and systems' infrastructures and how to best apply that knowledge when modeling your SQL extracts.
The Brand and Consumer Research Team of the Disney Channel Worldwide Consumer Insights department oversees brand, content, digital and strategy research projects for Disney Channel, Disney Junior, Disney XD, and Radio Disney. Working in close collaboration with the ratings and analytics team, the brand and consumer research team conducts qualitative and quantitative research with core consumers to inform and impact departments across the division, including Development, Programming, Marketing, Franchise, Digital and Strategy teams.
Responsibilities:
A day in the life… You will support research projects across Disney Channel, Disney XD, Disney Junior, and Radio Disney. Also assist department in fieldwork and execution of both qualitative and quantitative studies.
Help coordinate projects, act as a liaison with vendors, assist in data analyses, and proof reading and writing surveys, discussion guides and reports
Compile key insights from primary and syndicated studies to fulfill client requests
Utilize and mine various syndicated research studies for marketing and strategic purposes, as well as provide regular updates on topics to aid branding and marketing decisions
Gather data and perform analytics on time-sensitive projects
Create and edit presentations in a creative and executive friendly manner
Keep team informed on relevant landscape information - review/write summaries of syndicated reports, produce regular reports/memos on industry trends
Provide support for pilot test focus groups and other qualitative research (prepares stimulus, reviews pilots, takes notes)
Create and maintain department reference documents and files
Assist in organizing/maintaining department research library
Basic Qualifications:
What you bring to the role…
Proficient in Microsoft Excel and PowerPoint
Strong organization skills and attention to detail
Excellent verbal and written communication skills
Relationship builder, who excels in a collaborative environment
A curious nature and interest in Consumer Insights / Market Research
Ability to prioritize competing tasks
Experience gathering, analyzing, and interpreting data and reporting on the results
Preferred Qualifications:
Previous marketing research experience
Strong critical thinking and project management skills
Required Education:
Sophomore, Junior, Senior (or recently graduated) with a Bachelor’s degree in Business, Marketing, Sociology, Psychology or other related field
GPA of 3.0 or higher
Additional Information:
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Dates: Interns must be fully available from September through December 2019. Must be able to work 30 - 40 hours a week, Monday through Friday.
Required Materials: Resume and transcripts must be uploaded at time of online application.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Housing: Interns must provide their own housing for the duration of their internship program
May 30, 2019
Internship
The Brand and Consumer Research Team of the Disney Channel Worldwide Consumer Insights department oversees brand, content, digital and strategy research projects for Disney Channel, Disney Junior, Disney XD, and Radio Disney. Working in close collaboration with the ratings and analytics team, the brand and consumer research team conducts qualitative and quantitative research with core consumers to inform and impact departments across the division, including Development, Programming, Marketing, Franchise, Digital and Strategy teams.
Responsibilities:
A day in the life… You will support research projects across Disney Channel, Disney XD, Disney Junior, and Radio Disney. Also assist department in fieldwork and execution of both qualitative and quantitative studies.
Help coordinate projects, act as a liaison with vendors, assist in data analyses, and proof reading and writing surveys, discussion guides and reports
Compile key insights from primary and syndicated studies to fulfill client requests
Utilize and mine various syndicated research studies for marketing and strategic purposes, as well as provide regular updates on topics to aid branding and marketing decisions
Gather data and perform analytics on time-sensitive projects
Create and edit presentations in a creative and executive friendly manner
Keep team informed on relevant landscape information - review/write summaries of syndicated reports, produce regular reports/memos on industry trends
Provide support for pilot test focus groups and other qualitative research (prepares stimulus, reviews pilots, takes notes)
Create and maintain department reference documents and files
Assist in organizing/maintaining department research library
Basic Qualifications:
What you bring to the role…
Proficient in Microsoft Excel and PowerPoint
Strong organization skills and attention to detail
Excellent verbal and written communication skills
Relationship builder, who excels in a collaborative environment
A curious nature and interest in Consumer Insights / Market Research
Ability to prioritize competing tasks
Experience gathering, analyzing, and interpreting data and reporting on the results
Preferred Qualifications:
Previous marketing research experience
Strong critical thinking and project management skills
Required Education:
Sophomore, Junior, Senior (or recently graduated) with a Bachelor’s degree in Business, Marketing, Sociology, Psychology or other related field
GPA of 3.0 or higher
Additional Information:
Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Dates: Interns must be fully available from September through December 2019. Must be able to work 30 - 40 hours a week, Monday through Friday.
Required Materials: Resume and transcripts must be uploaded at time of online application.
Transportation: Interns must have reliable transportation to get to and from work for the duration of their internship program.
Housing: Interns must provide their own housing for the duration of their internship program
