35 jobs found

The Southeastern Ontario Academic Medical Organization (SEAMO) is responsible and accountable for the Alternative Funding Plan Agreement with the Ministry of Health and Long-Term Care and the Ontario Medical Association.  We support the delivery of outstanding healthcare, foster excellence in research and education and facilitate the transformation of academic medicine in Southeastern Ontario.  JOB SUMMARY: Reporting to the Senior Project Manager, the Data Analyst provides support to a variety of stakeholders including the SEAMO Management Team, several Standing Committees and Ad Hoc Groups, Department Heads and the Finance Office.  The incumbent is responsible for the development of analytical plans, the extraction of data from several databases, the analysis of large datasets using advanced statistical software (i.e. SAS, SPSS, etc.) and the production of both standardized and customized reports.  The work requires an in-depth knowledge of methods, techniques and practices used in a specialized field such as: statistics, qualitative, quantitative and comparative analysis, data gathering, and identification, and compilation, statistical software for data analysis, trend analysis and risk analysis. KEY RESPONSIBILITIES:   Data Analysis: Perform detailed SAS queries to support business requirements and information needs. Provide methodological and modeling information and advice. Model data using development and report specifications and/or development to support business and clinical requirements and information needs. Conduct analysis, prepare reports, generate data summaries and present findings to a wide variety of audiences with varying levels of data literacy. Maintain an understanding of data definitions, data usage applications and how to access and retrieve data for inquiry and reporting purposes. Seek out external sources of relevant data and information and strive to maintain access to that data, analyze and disseminate it. Stakeholder Support: Provide analytic support to the SEAMO Management Team, SEAMO Committees and Working Groups, the Finance Office and SEAMO Billing Services Committee. Establish and maintain excellent working relationships with key stakeholders, responding to data queries in a timely fashion and providing ongoing support. Regularly provide status updates concerning key data points to relevant stakeholders. Establish standardized reports through consultation with key stakeholders to support the implementation and ongoing oversight of the Accountability Framework. Engage and collaborate with partner healthcare organizations (e.g. Kingston Health Sciences Centre, Providence Care Hospital, the South East Local Health Integration Network, etc.). Maintain a digital connection and accounts with external organizations in order to fulfill data sharing agreements and other informational needs. Other Duties: Adhere to legislative requirements regarding the handling, management and use of personal health information. Undertake other duties as required. REQUIRED QUALIFICATIONS: University degree in a relevant field, such as biostatistics, epidemiology or community health. Several years (5+ minimum) experience in a related field. Experience in performing statistical analyses using SQL and SAS essential. Experience working with large relational databases. Direct experience in data modeling and programming considered an asset. Knowledge of applicable Provincial and Federal legislation regarding the collection and use of personal health information (i.e. PHIPA, FIPPA, PIPEDA, etc.). Experience in a healthcare setting and familiarity with medical terminology an asset. Promotes diversity and inclusion within the workplace. Consideration may be given to an equivalent combination of education and experience. SPECIAL SKILLS: Excellent interpersonal skills. Ability to deal effectively with diverse groups of stakeholders, including senior management, physicians, hospital administrators, etc. to identify and respond to the needs and interests of varied audiences. Strong oral and written communication skills, including excellent command of English grammar, spelling, punctuation and syntax. Excellent attention to detail skills, and ability to perform with a high degree of accuracy. Strong organizational skills, with the ability to manage conflicting priorities, especially under tight time constraints. Knowledge of and ability to provide insights/guidance on measurements and methodologies. Advanced computer skills, with documented ability to develop programs that extract data and access to databases. Ability to work well independently and within a team-based, diverse environment. Self-motivated, results-driven and capable of prioritizing multiple tasks. Ability to initiate new ideas that align with strategic priorities and provide observations of existing strategic priorities. Ability to adapt to changing technology. DECISION MAKING: Set priorities, based on information and direction from the SEAMO Management Team, SEAMO-funded Departments and Committees, as well as other stakeholders. Determine methods to employ in analysis, synthesis and clarification of information. Use appropriate level of judgment when bringing forward items to supervisor, with appropriate alternatives and/or recommendations. In particular, monitor systems and alert senior staff regarding issues that might compromise data integrity and security. Determine how, when and to whom information should be distributed. Respond to inquiries and provide reasonable answers, or a means to find answers if necessary, redirecting inquiries to more senior staff as required. Determine options or range of solutions to problems where clear guidelines may not exist and refers complex problems to the Senior Project Manager for direction. Make recommendations to improve reporting, including the data sources used, how the information is presented, etc. Use judgement and initiative to adapt data extraction and checking programs to suit the unique needs of the requestor

Our client is a nationally recognized Specialty Apparel Retailer looking for an ambitious hand-on Manager of Digital Testing with a passion for data mining, data analysis, measurement and testing, in order to support and optimize its rapid business growth. Great candidates will be able to understand the big picture needs of the business and deliver information with speed, accuracy and clarity. You will be working with highly motivated and talented business analysts, and data scientists to generate actionable insight and analytics to empower data-driven decisions. The ideal candidate will have a background in a quantitative or technical field, and will have experience in data-driven decision making, particularly in driving the growth of digital products and working with integrated digital technology teams in a retail environment. They should excel in cross-functional teams and thrive in a fast-paced organization. The individual must be able to manage and lead analytical projects independently, relying on their knowledge of retail business and testing data to create analyses and optimization strategies that give insight and direction to the business. The individual will query, summarize and interpret the customer purchase history, demographic data, web analytics, marketing data to answer business questions critical to executing testing programs and help driving long term brand strategy. This role requires top level, polished communication to not only deliver data, but answer the business problem and give the data/analysis context. Responsibilities: Steward of testing process, responsible for gathering testing ideas and requirements, prioritizing tests to be conducted Responsible for project managing entire testing program including testing methodology and documentation, setup tests and QA, execute tests, conduct custom measurement analysis, deliver and communicate test result Ensure sound testing methodology, able to validate and recommend the most appropriate testing methodology Partner with business stakeholders to brainstorm testing ideas, develop testing hypothesis, set testing success metrics, identify the best test design Able to execute tests using tools and platforms such as Adobe Manage measurement reporting using capabilities of the testing platform Read, document, and communicate results and recommendations of all initiatives and A/B tests to stakeholders and senior leaders on a regular cadence Inform, influence, and support  business stakeholders through presentation of work and consultative approach Communicate analytics results and customer insights clearly and effectively Actively seek to share knowledge within the team and across business Spreading best practices to analytics and product teams Manages/Mentors junior team members through training, project support, and career advice Requirements: 7+ years of experience doing quantitative analysis, statistical / analytics project work Experience managing web/digital analytics MS/MA in Statistics, Math, Physics, Engineering, Machine Learning, Economics, or other technical field. Strong knowledge of A/B test, measurement and associated statistical methodologies Experience using testing platform, such as Adobe Target Good communication skills, including report writing and presentation of results, ability to communicate the results of analyses in a clear and effective manner Ability to initiate and drive projects to completion with minimal guidance Must have a passion for data and developing “data stories” that can be understood at the most senior levels Bonus Skills: Experience with Machine Learning techniques Preferred experience with a statistical package such as SAS, R, etc. Experience with large data sets and distributed computing (Hive/Hadoop) a plus.

About the Job The Metrics and Impact Analyst will gather, maintain and analyze strategic data for DAWI and the field. This position is the critical next step in a growing organization and field, and will support taking our work and our impact to the next level.  The relatively young field of employee ownership is exploding, with the passage of new federal legislation, policy and funding developments in cities across the country, new investments, a growing community of practitioners, and broadening public appeal as a strategy to address inequality.  Democracy at Work Institute is helping both drive and track this growth, and data is a key part of the expansion. As a convening organization, our work (and our data) is often at the center of the action, and we work in close collaboration with several partners. DAWI collects and stores much of the field’s data on worker cooperatives, cooperative development and impacts. In short, we sit on a rich trove of data and data to-be, and we need someone who can think critically and creatively about its use. This is a newly-created position, with potential to shape the field for the long term, as you help DAWI and our partners understand our impact, communicate it, and achieve even more. You will be stepping into a strong infrastructure and building it out to support and sustain field-wide growth. We are most interested in hiring a well-rounded person who understands data, systems, people, and political context. This position calls for a systems thinker who is both meticulous and innovative, and who holds the practical use of data highest in mind. You will be  maintaining existing datasets and designing new data collection systems; reporting and assessing; and working with DAWI staff and allies to make use of data in their work. Essential Job Functions: Maintain and build out DAWI’s program data (45%) Knit together DAWI’s various data tracking systems and build systems across programs. Assess which tools are best and migrate data as needed. Maintain and improve: Foundational datasets: Supervise administration and analysis of enterprise census, individual worker census, and cooperative developer impact data. Collaborative datasets: Support collection of Workers to Owners Collaborative partner data on the nationwide employee ownership conversions pipeline. NYC Worker Cooperative Business Development Initiative data: As the “backbone partner” track partners’ progress to goals, support City staff to report impacts, and develop/track additional success metrics for WCBDI partners; supervise entry of DAWI deliverables in NYC’s Small Business Services CRM. DAWI online resource libraries: organize and maintain resources at institute.coop, our library of local policies, and others as they come online. Analyze and communicate impact (20%) Work with DAWI staff, leadership and field partners to: Analyze DAWI program data for shaping programs and feeding back to partners. Frame questions and design/collection considerations on the front end. Help detect strategy-informing patterns on the back end. Analyze field data that DAWI gathers and maintains, support developing field strategy, and communicating impact publicly. Share and communicate data, potentially including supporting data visualization. Develop, implement and evaluate impact metrics (10%) Work with program staff and partners to develop and track a standard set of impact metrics for the field.  Support KPI tracking in DAWI’s programs, which includes implementation of field-wide metrics as well as DAWI-specific metrics. Consult with and advise partners on design of data tracking and information systems. Manage operational data for DAWI (10%) Perform basic CiviCRM database management and security functions, with some support from the website host and database developers. Oversee and perform input, import, deduping/merging and export of contacts, activities, and events in the database. Design and make revisions to DAWI’s data model/database structure as necessary. Make updates to and create new views and webforms as necessary. Coordinate DAWI staff “data leaders” to support accurate and complete data entry and engagement with the database. Coordinate data sharing between DAWI and USFWC. Strategic research support (5%) As capacity and interest allows, collaborate with DAWI staff and/or contract researchers to conduct strategic research. Administration and Organizational Development (10%) Support effective operations and administrative systems, as all DAWI staff does. Maintain effective project management and reporting systems to track and share information about work with all staff. Participate in DAWI staff functions, including giving input on management and governance of the organization. Attend staff meetings, project meetings, supervisorial meetings as needed. Attend and present at relevant field events, build relationships in the field. Take part in regular skills training and professional development opportunities, using professional development budget supplied by DAWI. Skills and Qualities We Seek Required: Proficiency with any of the following CRM systems is required: CiviCRM, Airtable, Salesforce, or others that use MySQL, Oracle, or Microsoft software. Some level of experience with Drupal is strongly preferred. Experience with basic office tools (Microsoft Office Suite, social media platforms and applications, online project management systems, online/remote meeting tools) is required. Facility with new technology is a must. Strong written and verbal communication skills are required, particularly the ability to explain technical data and processes to co-workers.  Attention to detail, consistency, and a generally meticulous approach to work are required. Remote work is required. You will need to be able to work independently to prioritize and execute day to day tasks, with self-management systems in place. Willingness and ability to constructively share ideas and collaborate with both senior and junior staff is required, as we are a small and highly collaborative team. Desired: Statistics background is desired (academic or other professional experience) for future survey work. Experience with data visualization is desired, but not required. Academic training may be helpful, but is in no way required for this position. We care most about your ability to set up and manage systems, think strategically about impact data, and communicate well. We value emotional intelligence, kindness, and sense of humor. Diplomacy, judgment, and discretion are important in this position.   Passion for social justice, racial equity, small business, and/or labor organizing, and ability to identify the larger issues at play is strongly desired. Familiarity with or interest in employee ownership and worker cooperatives will be important to cultivate. We are seeking a candidate with at least five years experience doing this kind of work. The ideal applicant will have a decent amount of experience with systems design and improvement, and be able to do and supervise this for DAWI, but will also be willing and able to do the hands-on work of data management and reporting. About Being on Staff: Started in 2013, DAWI is a relatively young organization, and all staffers are expected to help build organizational capacity, including organizational processes and documents. A certain amount of travel for all staffers is expected and supported. We are a remote organization with offices in Oakland and New York. This allows us to have staff all over the country, and to create flexible working hours and locations. It can also be challenging for developing systems, getting buy-in for their use, and maintaining consistency of practice —a key part of this job. For this position, we prefer someone who can work out of our New York office, but we will consider strong candidates from all locations. We are open to contractors. We love our work, and we work hard, but we also strive for work-life balance. We are a tight-knit team with extremely low staff turnover. Full-time staff are eligible for membership in the organization after 6 months of employment. Members are eligible to serve on the board of directors, elect two directors, and participate in the strategic guidance of the organization. A certain amount of travel for all staffers will be expected and supported. Ability and willingness to learn and help improve the technological tools for remote working is also expected. Notice of Non­discrimination: Democracy at Work Institute (DAWI) is committed to a multi-racial and class-diverse staff that reflects the future of worker cooperatives. Women, people of color and others who may be underrepresented at senior levels of the nonprofit workforce are strongly encouraged to apply. DAWI is committed to equal opportunity for all persons without regard to sex, age, race, color, religion, creed, national origin, marital status, disability, or sexual orientation, and any other class of individuals protected from discrimination under state or federal law. It is the policy of DAWI to comply with all federal, state, and local laws and regulations regarding equal opportunity. In keeping with that policy, DAWI is committed to maintaining a work environment that is free of unlawful discrimination and harassment. Accordingly, DAWI will not tolerate unlawful discrimination against or harassment of any of our employees or others present at our facilities by anyone, including any supervisor, co­worker, vendor, client, or customer of DAWI. Benefits DAWI offers full health benefits coverage for employees, including dental and vision; participation in a 401(k) plan; a generous time off policy; and a professional development budget. How to Apply Click the "Apply Now" button on this page to email a cover letter, resume, and 2-3 paragraph statement of interest and competencies for this particular position.  Include the subject line “Application for Metrics and Impact Analyst position.”   Deadline for applications: August 5, 2019.

The Portland Water Bureau is seeking a Technology Manager to join their team.  The Portland Water Bureau's mission is serving excellent water every minute of every day. We have been serving the community since 1895, and today provide water to nearly 1 million Oregonians. We recognize that there are many challenges to fulfilling our mission and that technology plays an increasingly critical role in overcoming them: whether it is enhancing our ability to interact with our diverse customers in ways that meet their needs; planning for the future of the $8 billion dollars in assets that comprise Portland's water system; or ensuring that our employees have access to critical information they need to make decisions. To meet these challenges with a unified approach, maximizing technology, while ensuring the security of data and customer information, we are seeking an experienced Technology Manager. The role of the Technology Manager is to ensure that new technologies work cohesively with existing technologies and that technology decisions are part of a comprehensive strategic plan/program. The bureau recognizes that using interconnected, advanced, progressive technology to manage, operate, forecast and communicate with our customers, each other and outside partners requires an overall vision and strategy that maximizes our technology investment.  The Technology Manager is responsible for developing and implementing a comprehensive technology plan that ensures new technologies enhance the bureau's efficiency and effectiveness, leverage and maximize existing systems, and contribute to the ability to achieve our mission and goals. For more information, please click the "Apply Now" button on this page to visit our website.

Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club. The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports. Responsibilities : Lead a team of professionals within focused on web, mobile app and contact center analytics Provide insight from the data and communicate opportunities or issues through holistic storytelling Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis Recommend optimization tactics to improve performance continuously Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance Seek opportunities to improve the report processes, data collection, delivery methods, and value Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context Provide guidance and support to casual users/ consumers of the metrics Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis Basic Qualifications : Bachelor’s Degree or equivalent experience 5+ years web analytics experience Experience in actionable analytics and optimization Ability to derive and present insights from data Advanced knowledge of Adobe SAnalytics products Excellent written and verbal communication skills Advanced experience in communicating with senior managers and executives Experience in strategic marketing and planning Deep understanding of segmentation and targeting Must be able to manage time effectively within a very complex environment Ability to lead and develop team of several people Preferred Qualifications : MBA or equivalent work experience Travel Industry and ecommerce experience Understanding of direct marketing and personalization Experience with business intelligence tools Knowledge of statistical testing methodology Experience in monetizing actions such as insights delivered Conversational ability in Mandarin or French is an asset Required Education : Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.

Business Analyst - BABOK We are seeking a Business Analyst to join our growing biopharmaceutical company. Reporting to the Business Analyst Supervisor, this position is responsible for working with business stakeholders to define and document business processes and software requirements for technology requests. You will regularly engage in multiple initiatives simultaneously across all levels in the organization. This will include teaming with IT developers, business key users, validation and QA staff. Additional responsibilities of the BA role include: Collect, analyze and interpret requirements using interviews, document analysis, business process descriptions, business analysis, and task and workflow analysis toward best practice or BABOK standards. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests. Proactively communicate, collaborate, and facilitate knowledge transfer between internal customers and development team to analyze information needs and functional requirements. Clearly and concisely document the results of analysis and workflows as well as obtain sign-off from the internal customers. Assist technical writer in the design of test scripts and test scenarios. Coordinate with the business users who test, validate, and evaluate new applications and functions, and determine issues in services and software. Serve as the conduit between the internal customer community and the software development team through which requirements flow. Job Requirements Qualified candidates of this role must offer a Bachelor's degree in information technology or a related field. You must offer excellent communication, technical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Technical skills and experience required of the BA role include: Minimum of 5 years experience as a Business Analyst Minimum of 5 years experience creating, editing and revising technical documentation such as process diagrams, flow charts, procedure manuals and training materials Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization Willingness to drive and challenge business users on their assumptions of how they will successfully execute their plans Ability to read and interpret moderately complex or technical documents such as laws, regulations, safety rules, operating and maintenance instructions and procedure manuals Ability to solve practical problems and handle a variety of concrete variables and interpret information furnished in written, oral and/or diagram form Ability to speak, read, write and understand English H1B sponsorship not available Benefits At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package. Other benefits of the BA role include: Medical, Dental and Vision Insurance Life Insurance 401(k) contribution and matching program Flexible Spending Accounts Tuition Reimbursement Team-oriented environment

Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you! The Position As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities. Why work at EMS? EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed! You will need Above average customer service skills Strong written and verbal communication skills when interacting with customers and coworkers Friendly and energetic attitude Computer knowledge and internet skills Ability to navigate between multiple computer screens/tabs Quick learner who enjoys using trouble-shooting and problem solving skills Ability to work both as an individual and as a team member Requirements High School Diploma or equivalent Must be familiar with phone Apps, Internet, Email, and Microsoft Office Previous call center experience preferred, but not required Preferred Associates Degree in technical and/or related field Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office Previous technical help desk or call center experience a plus Variety of shifts available. Availability for 1 weekend day preferred EMS Offers Career advancement opportunities Team work environment $500 hiring bonus Paid on-the-job training Full time schedules Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire Casual dress attire Individual work spaces Complimentary breakfast on Fridays Free parking North-West Omaha location