Reedy Creek Improvement District
Lake Buena Vista, FL, USA
Position Summary:
Perform duties that support the IT Project Management Office with ongoing District Technology Services projects. This position helps drive projects from start to finish by performing tasks such as but not limited to the development of new projects through special research, data analysis, and data collection to facilitate strategic decision-making. Research and analysis functions include budget tracking and financial forecasting, project evaluation and monitoring, analyzing various project metrics, and completing appropriate project documentation.
Essential Functions:
Perform discovery, business case, and solution analysis for potential projects
Collaborate with technical team and stakeholders to perform vendor analysis, contract review and submit to procurement for execution
Facilitate the development of Project Charter, RFP, project plan, requirements specifications, design documents, lessons learned and other project documentation
Manage approved projects through the lifecycle, including project scope, requirements, deliverables, timelines, resourcing needs, and appropriate interfaces with external vendors to accomplish project objectives
Facilitate project status calls, prepare discussion agendas, provide meeting notes and distribute to project stakeholders
Coordinate and schedule resources across multiple departments to align project requirements with business goals and objectives
Manage project communications, documentation, and specifications including review and feedback from project team and stakeholders
Facilitate project steering committee, project overview, support transition and other project related meetings
Collect and analyze Portfolio data to provide project metrics, quarterly reports, project dashboards and infographics for review by stakeholders and executives
Organize training activities and create system documentation to help facilitate the knowledge transfer of system functionality
Forecast budget and manage project financials
Participate proactively in developing and optimizing PMO standards, policies, procedures and tools
Support Project Manager with day to day PMO tasks
Other Duties:
Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
Perform other related duties as assigned.
Competency:
Highly skilled user of Microsoft Office Suite and other required software.
Trusted business relationship builder and maintainer with reputation for transparent, trustworthy and clear communications.
Demonstrate clear, concise technical writing style in the production of documentation.
Consistently manages multiple priorities and competing assignments while meeting commitments.
Excellent positive listening, oral, and written communication skills, along with training documentation and presentation development skills that provide for clear communication of technical information to non-technical users.
Knowledge of fundamental IT concepts, practices and procedures with broad knowledge of technology and solutions.
Demonstrate excellent customer service and support skills.
Education/Experience Requirements:
Bachelor’s degree in Computer Science or a related field.
Three to five years of experience in IT project management roles.
Experience within a structured PMO waterfall environment required.
Experience with Clarizen preferred.
ITIL Foundations Certification required (if not in possession at time of hire, certification must be obtained within 6 months – as condition of continued employment).
Regular, dependable attendance required.
Other Requirements:
The following requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job and is not intended to be inclusive. Reasonable accommodation(s) may be made to enable individuals with disabilities, as defined by law, to perform any essential functions.
Driving Requirements:
Must possess a valid Florida State Driver’s license and maintain eligibility under the District’s commercial vehicle program.
Physical Demands:
While engaging in the duties of this position the Employee performs lifting and/or carrying of up to 50 lbs. occasionally and 10 lbs. frequently. Employee sits constantly. Employee stands and walks occasionally. Employee occasionally bends/stoops/crouches and pushes/pulls. Employee uses their hand(s)/arm(s) to reach in any direction and seize, grasp, hold and turn object using hand(s). Employee uses fingers, versus whole hand, to pick, pinch and feel objects. Employee sees, talk and hear as they communicate with others in person, electronically or by phone.
Employee will operate motor vehicle(s) that involve the use of hand/foot controls.
Pay:
Starting wage ranges between $60,387 and $80,516 per year. Up to 34 paid days off annually, FRS Pension, great medical benefits, fitness center access, perks and more.
To Apply:
Submit your Application, Resume, and any relevant copies of certification by clicking "Apply Now" below.
Mar 04, 2020
Full-time
Position Summary:
Perform duties that support the IT Project Management Office with ongoing District Technology Services projects. This position helps drive projects from start to finish by performing tasks such as but not limited to the development of new projects through special research, data analysis, and data collection to facilitate strategic decision-making. Research and analysis functions include budget tracking and financial forecasting, project evaluation and monitoring, analyzing various project metrics, and completing appropriate project documentation.
Essential Functions:
Perform discovery, business case, and solution analysis for potential projects
Collaborate with technical team and stakeholders to perform vendor analysis, contract review and submit to procurement for execution
Facilitate the development of Project Charter, RFP, project plan, requirements specifications, design documents, lessons learned and other project documentation
Manage approved projects through the lifecycle, including project scope, requirements, deliverables, timelines, resourcing needs, and appropriate interfaces with external vendors to accomplish project objectives
Facilitate project status calls, prepare discussion agendas, provide meeting notes and distribute to project stakeholders
Coordinate and schedule resources across multiple departments to align project requirements with business goals and objectives
Manage project communications, documentation, and specifications including review and feedback from project team and stakeholders
Facilitate project steering committee, project overview, support transition and other project related meetings
Collect and analyze Portfolio data to provide project metrics, quarterly reports, project dashboards and infographics for review by stakeholders and executives
Organize training activities and create system documentation to help facilitate the knowledge transfer of system functionality
Forecast budget and manage project financials
Participate proactively in developing and optimizing PMO standards, policies, procedures and tools
Support Project Manager with day to day PMO tasks
Other Duties:
Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
Perform other related duties as assigned.
Competency:
Highly skilled user of Microsoft Office Suite and other required software.
Trusted business relationship builder and maintainer with reputation for transparent, trustworthy and clear communications.
Demonstrate clear, concise technical writing style in the production of documentation.
Consistently manages multiple priorities and competing assignments while meeting commitments.
Excellent positive listening, oral, and written communication skills, along with training documentation and presentation development skills that provide for clear communication of technical information to non-technical users.
Knowledge of fundamental IT concepts, practices and procedures with broad knowledge of technology and solutions.
Demonstrate excellent customer service and support skills.
Education/Experience Requirements:
Bachelor’s degree in Computer Science or a related field.
Three to five years of experience in IT project management roles.
Experience within a structured PMO waterfall environment required.
Experience with Clarizen preferred.
ITIL Foundations Certification required (if not in possession at time of hire, certification must be obtained within 6 months – as condition of continued employment).
Regular, dependable attendance required.
Other Requirements:
The following requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job and is not intended to be inclusive. Reasonable accommodation(s) may be made to enable individuals with disabilities, as defined by law, to perform any essential functions.
Driving Requirements:
Must possess a valid Florida State Driver’s license and maintain eligibility under the District’s commercial vehicle program.
Physical Demands:
While engaging in the duties of this position the Employee performs lifting and/or carrying of up to 50 lbs. occasionally and 10 lbs. frequently. Employee sits constantly. Employee stands and walks occasionally. Employee occasionally bends/stoops/crouches and pushes/pulls. Employee uses their hand(s)/arm(s) to reach in any direction and seize, grasp, hold and turn object using hand(s). Employee uses fingers, versus whole hand, to pick, pinch and feel objects. Employee sees, talk and hear as they communicate with others in person, electronically or by phone.
Employee will operate motor vehicle(s) that involve the use of hand/foot controls.
Pay:
Starting wage ranges between $60,387 and $80,516 per year. Up to 34 paid days off annually, FRS Pension, great medical benefits, fitness center access, perks and more.
To Apply:
Submit your Application, Resume, and any relevant copies of certification by clicking "Apply Now" below.
Metropolitan Transportation Authority
New York, NY, USA
Summary
Level 1
The purpose of this position is to collect and clarify business requirements for applications. Positions may also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 2
The purpose of this position is to collect and clarify business requirements for applications and to identify opportunities for process improvements. Positions also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 3
Independent contributor Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and improvements, and requirements development and documentation.
Responsibilities
Level 1
Participates in requirements gathering sessions, producing basic documentation, typically under the guidance of a more senior business analyst, to catalogue customer needs.
Creates requirements definition documentation and simple functional specifications, under guidance, to ensure clarity around customer needs and corresponding deliverables.
Validates and obtains sign-off for functional requirements/specifications, under guidance.
Documents changes to requirements throughout the project and routes information following established guidelines, under guidance, to ensure timeliness and accuracy of deliverables.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle.
Level 2
Facilitates requirements gathering sessions for basic requests, proactively drawing out requirements from stakeholders to catalogue customer needs.
Performs gap analysis to identify opportunities for process improvement or management control of work flow.
Creates requirements definition documentation and simple functional specifications to capture business needs and for validation with the client and shared with project stakeholders.
Validates and obtains sign-off for functional requirements/specifications.
Takes ownership of changes to requirements throughout the project, documenting and routing any changes as appropriate.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle to ensure timeliness and accuracy of deliverables.
Level 3
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.
Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
Analyzes business operations and processes to identify opportunities for process improvement, management control of work, or automation. Generates process and solution options and reviews with appropriate stakeholders.
Can readily re-apply business insights to devise new technical or non-technical solutions to business issues
Creates workflow diagrams to document current and future business environment.
On smaller size projects, tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution. On larger size projects, contributes to tracking and management of requirements.
Reviews test plans and scripts for completeness and accuracy.
Provides direct support to clients on how to optimally apply installed solutions, answering client questions and training new users
Qualifications
Level 1
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate
Level 2
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Level 3
Analyzes process and data flows, identifying potential redundancies, overlaps in accountability, key decision points, etc.
Makes recommendations for action plans or streamlining to improve business performance.
Takes calls from business leads and resolves most support issues independently on how to use a client-specific system/application within their area of expertise and/or escalates as appropriate.
Functions independently with limited work direction.
Assesses different options and recommends an approach.
Determines and facilitates colleagues to solve client support problems
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate.
Education and Experience
Level 1
Typical candidates will possess 1-3 years of relevant experience and BS in Computer Science or related fields or equivalent experience.
Possesses basic understanding of the applications environment and the project execution process.
Level 2
Typical candidates will possess 3+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field
Has acquired knowledge of the business functions supported, existing systems, and the company’s products and services.
Level 3
Typical candidates will possess 5+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field and 3+ years of relevant experience.
Possess a good understanding of the different systems/applications in use in the area supported and how they inter-relate. Knows who to engage and coordinate with when a system they are working on may impact another system/application.
Seen as a resource on how current systems are used and operate within the client area(s) supported.
Other Information
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
DEPT/DIV: MTA, IT – Office of Enterprise Applications
SUPERVISOR: Lead Application Timekeeping Pension
LOCATION: 2 Broadway or Various as required
HOURS OF WORK: 9:00 AM -5:30 PM (7.5 hours)
MTA is an Equal Opportunity Employer.
Mar 03, 2020
Full-time
Summary
Level 1
The purpose of this position is to collect and clarify business requirements for applications. Positions may also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 2
The purpose of this position is to collect and clarify business requirements for applications and to identify opportunities for process improvements. Positions also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 3
Independent contributor Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and improvements, and requirements development and documentation.
Responsibilities
Level 1
Participates in requirements gathering sessions, producing basic documentation, typically under the guidance of a more senior business analyst, to catalogue customer needs.
Creates requirements definition documentation and simple functional specifications, under guidance, to ensure clarity around customer needs and corresponding deliverables.
Validates and obtains sign-off for functional requirements/specifications, under guidance.
Documents changes to requirements throughout the project and routes information following established guidelines, under guidance, to ensure timeliness and accuracy of deliverables.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle.
Level 2
Facilitates requirements gathering sessions for basic requests, proactively drawing out requirements from stakeholders to catalogue customer needs.
Performs gap analysis to identify opportunities for process improvement or management control of work flow.
Creates requirements definition documentation and simple functional specifications to capture business needs and for validation with the client and shared with project stakeholders.
Validates and obtains sign-off for functional requirements/specifications.
Takes ownership of changes to requirements throughout the project, documenting and routing any changes as appropriate.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle to ensure timeliness and accuracy of deliverables.
Level 3
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.
Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
Analyzes business operations and processes to identify opportunities for process improvement, management control of work, or automation. Generates process and solution options and reviews with appropriate stakeholders.
Can readily re-apply business insights to devise new technical or non-technical solutions to business issues
Creates workflow diagrams to document current and future business environment.
On smaller size projects, tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution. On larger size projects, contributes to tracking and management of requirements.
Reviews test plans and scripts for completeness and accuracy.
Provides direct support to clients on how to optimally apply installed solutions, answering client questions and training new users
Qualifications
Level 1
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate
Level 2
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Level 3
Analyzes process and data flows, identifying potential redundancies, overlaps in accountability, key decision points, etc.
Makes recommendations for action plans or streamlining to improve business performance.
Takes calls from business leads and resolves most support issues independently on how to use a client-specific system/application within their area of expertise and/or escalates as appropriate.
Functions independently with limited work direction.
Assesses different options and recommends an approach.
Determines and facilitates colleagues to solve client support problems
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate.
Education and Experience
Level 1
Typical candidates will possess 1-3 years of relevant experience and BS in Computer Science or related fields or equivalent experience.
Possesses basic understanding of the applications environment and the project execution process.
Level 2
Typical candidates will possess 3+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field
Has acquired knowledge of the business functions supported, existing systems, and the company’s products and services.
Level 3
Typical candidates will possess 5+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field and 3+ years of relevant experience.
Possess a good understanding of the different systems/applications in use in the area supported and how they inter-relate. Knows who to engage and coordinate with when a system they are working on may impact another system/application.
Seen as a resource on how current systems are used and operate within the client area(s) supported.
Other Information
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
DEPT/DIV: MTA, IT – Office of Enterprise Applications
SUPERVISOR: Lead Application Timekeeping Pension
LOCATION: 2 Broadway or Various as required
HOURS OF WORK: 9:00 AM -5:30 PM (7.5 hours)
MTA is an Equal Opportunity Employer.
Metropolitan Transportation Authority
New York, NY, USA
Summary
The purpose of this position is to assist in the development, implementation and support of application systems to meet business, informational, and technical needs.
Responsibilities
Level 3
Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
Provides daily operational support for production systems including providing on-call support.
Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Participates in systems design, working within an established framework to maximize system efficiency.
Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications.
Level 4
Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Participates in user training as appropriate, on new or revised systems/applications.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Level 5
Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Level 6
Leads in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead and/or project manager on small or large sized projects. This includes leading or contributing to the technical design, tracking and resolving technical issues, ensure unit tests are conducted and documented and guiding technical resources throughout the project.
Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture.
Provides leadership and technical guidance on the most complex coding/ development, configuration and implementation efforts to enhance the expertise of colleagues.
Establishes systems to monitor the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to keep systems operational.
Ensures technical support and problem resolution for client inquiries and production issue resolution meets business needs, making changes to process as needed. Maintains awareness of projects or changes to other systems that may affect their applications/systems, and ensures there is no degradation of service.
Develops a long term plan (3-5 years) for applications and systems in the area(s) supported, factoring in an understanding of future directions of the business area as well as changes in the technology landscape.
Qualifications
Level 3
Participates in technical design, contributing insights and ideas.
Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise.
Takes client calls and resolves most client issues independently.
Chooses tools to use on a project from an established list; provides feedback to management when tools/processes aren’t effective.
Selects appropriate work procedures or approaches to address technical challenges, consistent with appropriate standards and policies.
Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 4
Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Facilitates design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
Commits to deliverables for scope of work with clients, vendors and/or management.
Makes modifications to jobs and schedules for jobs in production.
Follows established and relevant methodologies in performing their work; provides feedback to management on changing methodologies/standard operating procedures, as appropriate.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Understands architectural issues, and factors them into decisions and recommendations.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 5
Leads the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Leads technical design sessions, contributing novel insights to address business problems.
Commits to overall deliverables with clients and/or management.
Provides recommendations on vendor selection. Negotiates terms and conditions with vendors.
Follows established and relevant methodologies in performing their work. Creates and or modifies methodologies/standard operating procedures, as appropriate. May be seen as a subject matter expert on some methodologies. Makes recommendations to management regarding technology investments for their area.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 6
Independently identifies, defines, directs, and performs analyses to resolve complex first-time project issues including the analysis of technical and economic feasibility of proposed systems solutions.
Can analyze complex business and competitive issues and discern their implications for systems support.
Manages roadblocks and obstacles affecting tasks, projects, and strategic initiatives.
Supports the evaluation and recommendation of new technical directions, strategies and approaches to senior GIS management.
Negotiates terms and conditions with vendors.
Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures.
Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms)
Must have 10+ years of SQL programming skills in Oracle and/or SQL Server
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Education and Experience
Level 3
Typical candidates will possess 3+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. in a related field and 1+ years of relevant experience
Must have 3+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 4
Typical candidates will possess 4-7 years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.
Must have 4+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 5
Typical candidates will possess 8+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.
Must have 8 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Level 6
Typical candidates will possess 10+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience.
Must have 10 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Other Information
As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394.00 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
Dept./Div: MTA Information Technology/Enterprise Applications
Agency: MTA Headquarters
Location: 2 Broadway or various as needed
Hours: 9:00am – 5:30pm or various as needed
Reports To: Lead Applications/Timekeeping/Pensions
MTA is an Equal Opportunity Employer.
Mar 03, 2020
Full-time
Summary
The purpose of this position is to assist in the development, implementation and support of application systems to meet business, informational, and technical needs.
Responsibilities
Level 3
Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
Provides daily operational support for production systems including providing on-call support.
Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Participates in systems design, working within an established framework to maximize system efficiency.
Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications.
Level 4
Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Participates in user training as appropriate, on new or revised systems/applications.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Level 5
Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Level 6
Leads in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead and/or project manager on small or large sized projects. This includes leading or contributing to the technical design, tracking and resolving technical issues, ensure unit tests are conducted and documented and guiding technical resources throughout the project.
Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture.
Provides leadership and technical guidance on the most complex coding/ development, configuration and implementation efforts to enhance the expertise of colleagues.
Establishes systems to monitor the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to keep systems operational.
Ensures technical support and problem resolution for client inquiries and production issue resolution meets business needs, making changes to process as needed. Maintains awareness of projects or changes to other systems that may affect their applications/systems, and ensures there is no degradation of service.
Develops a long term plan (3-5 years) for applications and systems in the area(s) supported, factoring in an understanding of future directions of the business area as well as changes in the technology landscape.
Qualifications
Level 3
Participates in technical design, contributing insights and ideas.
Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise.
Takes client calls and resolves most client issues independently.
Chooses tools to use on a project from an established list; provides feedback to management when tools/processes aren’t effective.
Selects appropriate work procedures or approaches to address technical challenges, consistent with appropriate standards and policies.
Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 4
Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Facilitates design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
Commits to deliverables for scope of work with clients, vendors and/or management.
Makes modifications to jobs and schedules for jobs in production.
Follows established and relevant methodologies in performing their work; provides feedback to management on changing methodologies/standard operating procedures, as appropriate.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Understands architectural issues, and factors them into decisions and recommendations.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 5
Leads the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Leads technical design sessions, contributing novel insights to address business problems.
Commits to overall deliverables with clients and/or management.
Provides recommendations on vendor selection. Negotiates terms and conditions with vendors.
Follows established and relevant methodologies in performing their work. Creates and or modifies methodologies/standard operating procedures, as appropriate. May be seen as a subject matter expert on some methodologies. Makes recommendations to management regarding technology investments for their area.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 6
Independently identifies, defines, directs, and performs analyses to resolve complex first-time project issues including the analysis of technical and economic feasibility of proposed systems solutions.
Can analyze complex business and competitive issues and discern their implications for systems support.
Manages roadblocks and obstacles affecting tasks, projects, and strategic initiatives.
Supports the evaluation and recommendation of new technical directions, strategies and approaches to senior GIS management.
Negotiates terms and conditions with vendors.
Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures.
Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms)
Must have 10+ years of SQL programming skills in Oracle and/or SQL Server
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Education and Experience
Level 3
Typical candidates will possess 3+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. in a related field and 1+ years of relevant experience
Must have 3+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 4
Typical candidates will possess 4-7 years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.
Must have 4+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 5
Typical candidates will possess 8+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.
Must have 8 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Level 6
Typical candidates will possess 10+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience.
Must have 10 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Other Information
As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394.00 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
Dept./Div: MTA Information Technology/Enterprise Applications
Agency: MTA Headquarters
Location: 2 Broadway or various as needed
Hours: 9:00am – 5:30pm or various as needed
Reports To: Lead Applications/Timekeeping/Pensions
MTA is an Equal Opportunity Employer.
