The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
Jul 14, 2019
Full-time
The Direct-to-Consumer International (DTCI) segment of The Walt Disney Company is seeking a Business Intelligence Analyst with a strong business acumen and the technical skills necessary to uncover and present insights to various business stakeholders at Movies Anywhere (MA). This position will report to the Manager of Analytics for Movies Anywhere. Movies Anywhere is a cloud-based digital movie service. This app for iOS, Android, Web, and 10-foot devices (Apple TV, Roku, etc.) enables consumers to discover, purchase, and watch movies from participating studios (Disney, Fox, Sony, Warner Bros., Universal) using a single service, regardless of the online retailer used to purchase those movies. The Business Intelligence Analyst will use customer attributes, purchase transaction data, and event-level data from the Movies Anywhere apps to build dashboards, perform ad-hoc analyses, and generate insights that various teams at Movies Anywhere (including product, marketing, finance, strategy) can use to make better business decisions. Members of the analytics team at Movies Anywhere are expected to become experts in how consumers interact with the app and what product and marketing experiences will increase engagement, retention, and lead to increased returns to the participating studios. This role will have influence in the future direction of the product.
Responsibilities :
Analyze customer cohorts to design maps of the customer journeys both inside and outside the product
Develop a deep understanding of engagement and retention drivers by cohort and provide insight on which product features are most effective in increasing retention and engagement
Uncover and recommend product improvement opportunities that would lead to increased purchase behavior (both inside and outside the app)
Help define metrics/KPIs for new product features and build automated dashboards that can display those KPIs for internal stakeholders
Help ideate and analyze A/B testing experiments to grow the MA user base and increase the number of core and engaged users
Ask and answer the next question(s) after gathering and analyzing the data to make insights more powerful – not just delivering what was asked for!
Basic Qualifications :
Powerful SQL skills – almost all of the data we work with is accessible in our Amazon Athena SQL environment. We use JOINs, conditional aggregations (SUM(CASE WHEN), etc.) almost every day to combine our users and the performance of product features and marketing campaigns.
Business acumen – ultimately, the analyses we perform need to lead to insights and business decisions. It’s not enough to be able to “pull data” and create reports and dashboards that others have requested; our team needs to combine product and consumer expertise with a sense of the bigger picture (general business landscape in which MA operates) to help influence and drive marketing and product decisions.
Initiative – if you have something you want to learn about or think will make an impact, you will not only have the freedom to explore, but also you will be expected to do so.
Ability to work independently – we understand that it will take some for you to become familiar with the product, our users, and our data, so you can expect to receive ample guidance and direction when you start. Over time, as you become an expert in our business, you will be asked to provide forecasts and recommendations that you will need to build/develop independently.
Communication skills – some of the analyses we do are quite technical, but they need to be communicated to executive teams, both internal to MA and to studio leadership teams
Problem-solving ability – Our stakeholders don’t always know the right question to ask, so we often have to figure out what the real question or desired outcome before conducting an analysis
Data visualization skills (Tableau) – Putting together visualizations that update automatically allows our team to only need to do something once, rather than on a daily/weekly/monthly basis. This role needs to be able to turn the results of a complicated SQL query into something that a non-technical person can easily understand.
Preferred Qualifications :
Experience analyzing a digital product and its users – it’s what we do every day, so any examples you have that demonstrate the value you can bring to a digital product will make you a stronger candidate.
Data manipulation skills using Python/R – sometimes we need to do analyses that SQL/Excel can’t handle, so a nice-to-have is being able to work with data using Python (Pandas) or R.
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
Jul 05, 2019
Full-time
The Marketing Analytics team is tasked with providing data support to marketing operations teams with a mission to drive new subscriber growth. The Sr. Manager, Data Analytics will play a critical analytics role in supporting media channels including Paid Search, Display, Social, Video, Audio and Affiliate. This individual will analyze complex data from both internal and external sources to help identify opportunities, inform media buying, optimize conversion funnels and ensure media dollars are optimally invested. The ideal candidate has a passion for the digital media landscape and understands the intricacies and unique attributes of every step in the marketing funnel.
Responsibilities :
Support Paid Digital marketing team (Social, Display, Paid Search, Audio, Video and affiliate channels) to optimize channel performance, understand analytics needs and set roadmaps for analytics work
Develop and maintain key analyses around our marketing funnel, build automated reporting and present results to the broader organization
Monitor and analyze performance data across channels, tactics, partners and individual ad networks to ensure budget is optimized
Mine internal user and response data to develop targeting models, decision rules and response forecasting
Develop test and learn strategies related to targeting, creatives and other variables to improve end-to-end conversion throughout the funnel
Manage user acquisition data tracking integrations both internally and with third parties
Basic Qualifications :
7+ years of experience within digital marketing and advanced data analytics
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Expertise in digital media, web analytics and in-app systems including ad serving, tracking and reporting tools including DoubleClick, DART, Adobe Analytics, Kochava, Flashtalking, media platforms (DBM, Google Search, Adwords, Facebook, etc.) and DMP solutions (BlueKai, Salesforce, etc.)
Deep understanding of the underlying technology and algorithms behind each of our partner ad networks/platforms and how to optimize results
Excellent understanding of media fundamentals and industry knowledge, including media metrics and quantitative business measures
Strong understanding of measurement and attribution
Expertise manipulating large data sets, interpreting data trends and using a multitude of disparate data sources and tools
Proficiency with SQL
Familiarity with business intelligence platforms and tools (e.g., Tableau, Looker, etc.)
Preferred Qualifications :
Experience in the streaming media industry or other subscription-based service
Python, Scala or R experience writing, managing and deploying code
Required Education :
Bachelor’s degree in relevant focus (i.e., Computer Science, Data Science, Statistics or Machine Learning)
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Jun 30, 2019
Full-time
The Walt Disney World Revenue Planning and Forecasting team is responsible for the preparation of monthly forecasts, Long-Term Plans and Annual Operating Plans (AOPs) for all Walt Disney World lines of business (LOBs), including admissions / attendance, rooms, food & beverage, merchandise and other revenue.
This role will have responsibility for consolidation of the Long-Term Plan, AOP and monthly forecasts across all revenue LOBs. The role will partner with members of all revenue LOB teams as well as the WDW Financial Planning team, the DPEP Segment Financial Planning team and other key players across DPEP Finance and the WDW Commercial Strategy organization. She or he will proactively lead and clearly communicate expectations for all revenue planning and forecast processes and lead development of presentations for senior leadership, providing valuable information and insights on business performance. This role will have two direct reports: one full-time Cast Member and one professional intern.
Responsibilities :
Lead team responsible for weekly and monthly reporting and forecasting processes with a high attention to detail and an ability to handle multiple priorities in a fast-paced environment
Communicate timely and accurate information to partners in support of all financial planning and forecasting processes, quarterly earnings reports and other presentations
Translate business performance drivers into insightful analysis, recommendations, and presentations for senior leadership
Partner with multiple stakeholders within Revenue Planning & Forecasting, Finance, Commercial Strategy and Marking Center of Excellence to provide actionable insights and influence business decisions
Basic Qualifications :
Bachelor’s degree in Finance, Economics or other business / quantitative field
Minimum four years of experience in financial / quantitative analysis with ability to articulate compelling story about business performance
Demonstrated ability to leverage Excel and PowerPoint to develop convincing analyses and presentations
Ability to work in a fast-paced, collaborative team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately and proactively with minimal supervision
Demonstrated strong sense of accountability and pride in delivering high quality deliverables
Required Education :
Master’s degree or equivalent
Prior experience with revenue planning and forecasting processes
Knowledge of DPEP financial processes / systems
Experience managing direct reports
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
Jun 28, 2019
Full-time
Consumer Insight, Measurement & Analytics (CIMA) is a Global Marketing & Sales organization within Walt Disney Parks and Resorts (WDPR) that informs strategy development and decision-making through actionable data analytics, integration and insights. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture, analyze and optimize our websites to drive Guest satisfaction and business outcomes. We use data to maximize the magic in Guest trips to the greatest vacation destinations in the world, including the Walt Disney World Resort in Florida, the Disneyland Resort in California, Hong Kong Disneyland Resort, and the Shanghai Disneyland Resort. We also support businesses such as Disney Cruise Line, Adventures by Disney and Disney Vacation Club.
The Manager, Digital Analytics must be an innovative problem solver with a passion for developing and growing a team. The leader must be able to inspire others and have a desire for continuous learning in the dynamic space of Digital Analytics. The position reports to the Vice President, Digital Analytics and Travel Operations, and leads multiple direct reports.
Responsibilities :
Lead a team of professionals within focused on web, mobile app and contact center analytics
Provide insight from the data and communicate opportunities or issues through holistic storytelling
Ensure that that there is a culture of quality within the team in all aspects including data quality, analytical thought leadership, best practices, cast development and partner relationships
Support commercial teams, product management groups and other teams with ad-hoc reporting and in-depth analysis
Recommend optimization tactics to improve performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
Basic Qualifications :
Bachelor’s Degree or equivalent experience
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe SAnalytics products
Excellent written and verbal communication skills
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
Preferred Qualifications :
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Experience in monetizing actions such as insights delivered
Conversational ability in Mandarin or French is an asset
Required Education :
Bachelor’s degree in a quantitative field – e.g. Marketing, Mathematics, Engineering, Economics, etc.
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
Jun 04, 2019
Full-time
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
Jul 04, 2019
Full-time
At The Walt Disney Studios, you’ll help bring compelling stories to life through film, music and live entertainment. We tell stories. We tell amazing stories. We blow minds. We don’t just want to dominate the silver screen, we want to dominate the conversation. We’re Disney Studios we own brands like Marvel, LucasFilm, Pixar, Disney Animation, Disney Nature and Hollywood Records. We’d like you to join the Disney Studio Data Services team and make the magic happen through a different kind of story. Our story starts with a team, innovation and ambition. We’re starting by disrupting the status quo, by approaching problems using bleeding-edge technologies, a lean culture, and a thirst for knowledge. We can do it all. This is only the beginning of our story, join us for the rest. Data help drive our business at Disney Studios. Marketing teams need the right data signals to market the right event to the right fan at the right time. Product and business leads need easy access to key metrics to measure the health of their business. We are constantly building new products that rely on data to power user experiences, and these products in-turn generate new, valuable data. With so much of our business depending on the comprehensiveness, availability, and accuracy of data, it is critical that Disney Studios have the right team in place to manage it. We are looking for a seasoned leader to help drive our organizational discipline around Data Services. This leader be responsible for ensuring Disney Studio’s core data systems are meeting the needs of the business. This team will have a hand in strategy, requirements definition and prioritization for Data Ingestion, Data Accessibility, and Business Intelligence. Our data services organization won’t just build data products. This team is the bridge between the business needs and our technical capabilities. We’ll create a data-ecosystem that puts the data/business user first, anticipates needs, and gets ahead of how a user might access data to create data services that empower teams to unleash their full potential.
Responsibilities :
Lead the Data Ingestion team managing business requirements and prioritization of data being collected from source systems for Marketing, Product, and Business Intelligence uses. Works closely with Source Product and Engineering teams as well as business stakeholders.
Lead the Business Intelligence development team managing internal BI tool strategy. This team’s core mission is to ensure the comprehensiveness and usability of the BI tools and the data available within.
Define and maintain overall Data Services strategy and roadmap. Managing Data Services Project Management and Engineering leads. Prioritize team efforts to deliver incremental near-term value while working toward long term vision.
Partner with Engineering, Privacy, and Compliance Leads to ensure Data Services systems meet all privacy and security requirements
Regularly communicate product roadmap and status of key initiatives to internal stakeholders and executives.
Partner with leaders across the lines of business to ensure Data Services team is a consistent thought partner in servicing the various data needs within the organization.
Establish Product Management best practices within the team, building an organization focused on thoughtfully delivering business value.
Define, track and improve key metrics and success criteria for major data services initiatives.
Basic Qualifications :
15+ years of experience leading development and successful launch of back-end data services and/or data-centric business applications
5+ years of data domain technology experience
Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions
5+ years of working in an agile environment
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Self-starter, comfortable leading change and getting things done.
Preferred Qualifications:
Experience with data analytics or business intelligence platforms preferred
Required Education :
Bachelor’s degree, with equivalent work experience
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
Jun 27, 2019
Full-time
The Workforce Management - Strategy & Analytics Manager works with a variety of stakeholders across WDW and within the Workforce Management organization to evaluate and deliver against Workforce Management’s top strategic priorities. Successful candidates will be strategic and analytical thinkers with business knowledge who demonstrate a passion for understanding and tackling new Operations labor frontiers.
This role combines technical, analytical and statistical skills and expertise with project management support and leadership to achieve strategic business objectives. The types of analytics required includes forecasting, optimization, regressions, and end-to-end impact calculations supporting strategic projects, ad hoc requests, what-if analyses, and methodology redesigns.
Responsibilities :
Effectively manages and leads large-scale WFM projects with cross-functional teams
Provides quick and reasonable approach and effort estimates during project planning
Conducts accurate analyses to assess business needs and impacts to frame business cases for assigned projects
Perform exploratory data analysis to gain insights into WDW Operations and identify opportunities
Outlines and clearly explains approach and methodology
Uses results of analysis to clearly lay out appropriate options and recommendations for decision making
Performs analyses to assess proposed analytical methodologies and strategic approaches
Solid understanding of the principles of workforce management operations and analytics
Supports teammates by sharing subject matter expertise and collaborating on analytics approach, design, and/or calculations
Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment and supporting workforce diversity
Basic Qualifications :
Demonstrated strong analytical, quantitative, and problem-solving skills
Demonstrated knowledge of mathematical and statistical methods, optimization, simulation, forecasting, and analytics with real-world applications
High level of proficiency in Microsoft Excel and data manipulation and analysis tools
Demonstrated exemplary verbal and written communication skills inclusive of email, project documentation, and executive-level presentations
Ability to tell the story using data, and simplify complex analytics into recommendations that are easily understood for decision-making
Ability to work independently with minimal direction and knows when to seek out information or elevate issues to leadership
Ability to adapt to a rapidly changing business environment and effectively manage multiple priorities and deliver against tight deadlines
Proven partnering and relationship-building skills, working collaboratively with other teams throughout the WDW organization to achieve desired outcomes
Strong project planning, organization, and time management skills
Impeccable attention to detail
Positive change agent
Ability to handle confidential information
Resolves conflicts effectively
Preferred Qualifications :
Prior Workforce Management experience
Expertise in Python, R, Tableau
Required Education :
Bachelor’s degree in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
Preferred Education :
Advanced degree in related field
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Jun 26, 2019
Internship
DTCI is seeking an intern to help product managers define and bring to market our vision for a qualified, unified dataset within the Data Platform. A successful candidate will actively assist product managers in working with the dataset to power our Custom Audience Segmentation Platform (CAMP) – which enables audience discovery and activation across advertising, marketing, content personalization and more across the DTCI media networks’ portfolio.
Responsibilities:
Assist with internal analyses and data validation for the ESPN Data Platform
Assist with User Acceptance Testing (UAT) criteria
Compile post release documentation, including workflow between the CAMP Disney product and our vendors
Measure and validate insights from across multiple datasets
Collaborate with engineering, operations, sales, and product teams to help resolve post production issues and bugs
Create templates and supporting documentation that can be referenced by technology and business stakeholders
Basic Qualifications:
Basic SQL knowledge
Proficient in Microsoft Office products including MS Excel, MS PowerPoint and MS Project
Excellent written and verbal communication and interpersonal skills
Highly organized, with the ability to multi-task
Excellent problem solving and analytical skills
Must be able to work in fast paced environment and deliver quality work on time
Preferred Qualifications:
Advanced SQL proficiency and/or familiarity with Python or other languages
Experience with ad-tech and ad-serving platforms
Additional Information:
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney
Professional Internship:
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability during Program Length (listed below)
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are September 9 - November 16, 2019
Ability to provide own relocation, housing and transportation. Position is located in New York. Interns must be fully available for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
Jun 26, 2019
Part-time
The Incentive Process Control Analyst (Part-time) is responsible for system changes for onboarding and off-boarding Sales Cast Members, contract/revenue split processing, licensing tracking and auditing, and DVC Sales monthly/quarterly/annual recognition programs.
Responsibilities:
Collaborate with Training, Recruitment, Sales, and Technology partners to ensure all Sales Cast Members have the required system access
Manage and research contract splits to ensure appropriate revenue distribution between channels and Sales Cast Members
Develop, implement and fulfill on sales award incentives to motivate Sales Cast to achieve financial expectations
Conduct analysis on sales award incentives to determine impact on business results and cast incentive payments
Partner with team to efficiently manage incoming and outgoing communication from internal team mailbox
Basic Qualifications:
Demonstrated strong attention to detail
Demonstrated strong organizational skills
Demonstrated ability to handle confidential information
Demonstrated strong written and verbal communication skills
Preferred Qualifications:
Working knowledge of Microsoft Office (mainly Excel)
Basic knowledge of SQL
Required Education:
High School Degree or equivalent
Preferred Education:
Bachelor's Degree or equivalent
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
***This position can be based in Dallas, Texas or Memphis, TN***
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
We are looking for an innovative, self-motivated User Experience Architect (UXA) with a passion for using technology to address friction points for people. As a member of the [D³] Design, Delivery + Development team, the UXA is expected to bring to bear their expertise on consumer behavior in web and mobile applications in general and on travel apps in particular. The UXA should build insight to understand the full consumer experience, be the "Voice of the Customer" throughout the organization and ensure it is heard in all decision-making processes that impact the consumer – helping to create and sustain a consumer-centric culture.
More specifically, you will:
Contribute to Hilton's long-term User Experience strategy roadmap.
Review and analyze UX and interaction patterns to update the formal pattern library of UX/UI Standards.
Actively assess and recommend improvements to the user experience.
Organize and lead Design Sprint/Brainstorming workshops.
Advocate for usability, design and innovation within the organization.
Craft process flows, conceptual diagrams, sketches, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors.
Create user-centric concepts by considering customer feedback, and usability findings.
Quickly iterate on multiple interactive design solutions and work through the details.
Brainstorm with multi-functional teams to help develop a creative direction based on user experiences and product requirements.
Partner with engineers and product managers throughout all stages of the production cycle.
Work in a fast-paced, sometimes ambiguous environment.
Confidently defend the design rationale used to create solutions in frequent executive-level design reviews.
Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers.
Exercise effective communication and training skills to optimize team performance.
Independently apply specialized skills, conceptual knowledge, training, methods, techniques, and experience.
Independently oversee small/non-complex projects, or independently perform segments of larger projects.
Work with visual designers and quality assurance teams to ensure the integrity of the user experience in the final product.
Manage and influence the creative process through successful design completion.
Visualize design challenges and information in ways that are easy for other team members to comprehend.
Stay ahead of emerging technologies and find opportunities to incorporate current thinking into product designs.
Identify design problems and devise elegant solutions.
Be conducive to the evolution of user experiences.
Ensure changes or additions to digital standards are captured, delivered, and documented.
Be accountable for training and assisting others with troubleshooting and solving problems. This will involve a significant amount of time. You will assist less experienced staff by providing training and guidance.
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Superb communication, collaboration and presentation skills
Employs analytical abilities to synthesize data and build compelling business cases
Be open to receiving feedback and constructive criticism
Commitment to learning and expanding professional and technical knowledge preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree OR a High School Diploma/GED plus ten (10) years of experience as a user experience architect, product designer, service designer, creative lead, creative director, creative technologist, or in a similar role
Seven (7) years of experience as a user experience designer, interaction designer, information architect, digital/technology strategy or similar role
Experience with web and mobile based devices
Experience working in collaboration with a team
Experience with common design tools such as Sketch, Adobe Creative Suite and OmniGraffle
Superb presentation and storytelling skills
Understanding of mobile and accessibility standards
Travel periodically to other Hilton offices
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of products and services that help Hilton's mission to create heartfelt experiences for our customers. You will be an ambassador bringing values of big data to fruition and serving as the primary resource for building advanced analytics models for Hilton's customer initiatives, including but not limited to propensity modeling, customer centric pricing, loyalty, user experience, next best action, search optimization, direct marketing, and Internet of Things (IoT - connected room) initiatives.
More specifically, you will:
Work closely with business and technical teams to capture, analyze and understand business requirements, translating activities and business objectives into parameters for analytical models.
Design, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed, and identifying improvement opportunities for the data ingestion process.
Perform analysis on existing data, suggest new potential data sets to identify and foster innovative advanced analytics opportunities.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an assertive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
Self-starter, detail-oriented and assertive team player, willing to take ownership of responsibilities, and possess a high level of integrity and positive attitude preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of hands-on experience in designing and implementing real-time statistical models and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics model environment, including development, deployment and maintenance efforts
Exceptional problem solving capabilities, including analytical, quantitative and statistical skills
Solid experience with programming skills: R, Python, Spark/Scala, Java, C/C++ and SQL
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
Two (2) years of hands-on experience in optimization, artificial intelligence, natural language processing, and/or deep learning
Two (2) years of hands-on experience working on projects related to Personalization, Sales and Marketing, Customer Analytics, Digital Analytics, and/or Loyalty
Exposure to IoT technology
Knowledge of data structure and management, Business Intelligence (BI) and dashboard reporting in a big data environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of products and services that help Hilton's mission to create heartfelt experiences for our customers. You will be an ambassador bringing values of big data to fruition and serving as the primary resource for building advanced analytics models for Hilton's customer initiatives, including but not limited to propensity modeling, customer centric pricing, loyalty, user experience, next best action, search optimization, direct marketing, and Internet of Things (IoT - connected room) initiatives.
More specifically, you will:
Work closely with business and technical teams to capture, analyze and understand business requirements, translating activities and business objectives into parameters for analytical models.
Design, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed, and identifying improvement opportunities for the data ingestion process.
Perform analysis on existing data, suggest new potential data sets to identify and foster innovative advanced analytics opportunities.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an assertive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
Self-starter, detail-oriented and assertive team player, willing to take ownership of responsibilities, and possess a high level of integrity and positive attitude preferred
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of hands-on experience in designing and implementing real-time statistical models and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics model environment, including development, deployment and maintenance efforts
Exceptional problem solving capabilities, including analytical, quantitative and statistical skills
Solid experience with programming skills: R, Python, Spark/Scala, Java, C/C++ and SQL
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
Two (2) years of hands-on experience in optimization, artificial intelligence, natural language processing, and/or deep learning
Two (2) years of hands-on experience working on projects related to Personalization, Sales and Marketing, Customer Analytics, Digital Analytics, and/or Loyalty
Exposure to IoT technology
Knowledge of data structure and management, Business Intelligence (BI) and dashboard reporting in a big data environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of advanced analytics modules and data science services in a big data environment. You will be responsible for serving as the primary resource for defining and recommending analytics application architecture, data frameworks, database structures, as well as monitoring and addressing application and database performance, issues, and problems.
More specifically, you will:
Work closely with business, technical and data science teams to capture, analyze and understand business requirements, translating activities and business objectives into analytical codes for application in a production scale environment.
Architect, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed and identifying improvement opportunities for the data ingestion process.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
Contribute insights and solutions regarding database storage and optimization.
Develop database design and architecture documentation.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an aggressive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of experience in data engineering, data architecture, and/or data analytics
One (1) year of hands-on experience in architecting, designing and implementing advanced analytics models, large-scale optimization, and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics code environment, including development, deployment, and maintenance efforts involving distributed data sets
Experience with Python, Spark/Scala, Java, C/C++ and SQL, Unix Programming
Experience with Hadoop, Hive, Spark and MySQL
Experience with AWS Cloud Computing and Architecture
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
AWS Certifications
Experience in Internet of Things (IoT) analytics model development involving sensors and connected devices
Experience in ETL management, SQL/NoSQL platforms, Apache product (NiFi, KafKa) and data warehousing technologies (Snowflake, Redshift)
Exposure to information security, networking, and data governance
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
May 04, 2019
Full-time
Hilton is creating a best-in-class Data and Analytics department that will lead a connected ecosystem of data, technology, tools, techniques, people and processes. This innovative data & analytics function will drive advanced analytics and actionable insights to help drive Hilton's performance.
What will I be doing?
The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton's business, bringing predictive and prescriptive analytics through Machine Language (ML) and Artificial Intelligence (AI). The team consists of data scientists, advanced analytics modelers, and data engineers, working closely with other Data & Analytics (DNA) teams, as well as Product Team partners.
Working with the Senior Director, Data Science, you will be directly influencing the creation and delivery of advanced analytics modules and data science services in a big data environment. You will be responsible for serving as the primary resource for defining and recommending analytics application architecture, data frameworks, database structures, as well as monitoring and addressing application and database performance, issues, and problems.
More specifically, you will:
Work closely with business, technical and data science teams to capture, analyze and understand business requirements, translating activities and business objectives into analytical codes for application in a production scale environment.
Architect, document, develop, code, and test advanced analytics models into scalable advanced analytics solutions in a big data environment.
Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed and identifying improvement opportunities for the data ingestion process.
Facilitate and identify repeatable testing strategies for measuring results produced by analytics models.
Contribute insights and solutions regarding database storage and optimization.
Develop database design and architecture documentation.
What are we looking for?
We are looking for problem solvers who are passionate about data and who love to have the chance to create improvements to data management. We believe success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, and an aggressive teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Excellent time management and project management skills that contribute to leading multiple priorities, working well under time constraints and effectively handling concurrent demands to prioritize responsibilities
Effective communicator, collaborator, influencer and solution seeker across a variety of opinions
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BA/BS Bachelor's Degree
Three (3) years of professional experience
Two (2) years of experience in data engineering, data architecture, and/or data analytics
One (1) year of hands-on experience in architecting, designing and implementing advanced analytics models, large-scale optimization, and machine learning algorithms for scalable production environments
One (1) year of experience in a full life-cycle analytics code environment, including development, deployment, and maintenance efforts involving distributed data sets
Experience with Python, Spark/Scala, Java, C/C++ and SQL, Unix Programming
Experience with Hadoop, Hive, Spark and MySQL
Experience with AWS Cloud Computing and Architecture
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
MA/MS Master's Degree
AWS Certifications
Experience in Internet of Things (IoT) analytics model development involving sensors and connected devices
Experience in ETL management, SQL/NoSQL platforms, Apache product (NiFi, KafKa) and data warehousing technologies (Snowflake, Redshift)
Exposure to information security, networking, and data governance
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Analyst IT, Customer Support Products provides direct support to JetBlue IT initiatives through working directly with the Project Manager and through development of materials in support of the planning and execution of IT projects.
With the guidance of a Project Manager, the Analyst actively supports all aspects of IT projects from start to finish with a particular emphasis on requirements development and participation in project quality activities.
The Analyst may occasionally serve as the project lead on smaller, well-defined projects or provide support to IT Managers in project initiation activities.
Essential Responsibilities
Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and procedures
Produce clear, detailed project scope and design documents to be used by technical specialists to design, estimate and build appropriate IT solutions
Elicit and develop clear, traceable requirements, using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them;
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity;
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in related discipline
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Excellent verbal and written communication skills
Ability to interact professionally with diverse stakeholders at all levels of the organization
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong attention to detail and excellent written, verbal and presentation skills
Experience organizing and coordinating projects while providing exceptional customer service
Able to multi-task, prioritize deadlines, and complete assignments accurately and timely in a fast-paced, changing environment
Ability to work under pressure in a fast paced, results driven environment Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.);
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment;
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer;
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives;
Knowledge of technology fundamentals and concepts including Microsoft technologies
Ability to work well with others and complete tasks with minimal supervision;
Effective time management and prioritization skills;
Certified Business Analyst Professional (CBAP)
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Project Manager, IT Digital and Customer Products plans, coordinates and manages a portfolio of projects between IT and assigned business units for Loyalty Products. With the guidance of the IT Manager and Product Manager the Project Manager actively leads all aspects of the projects from start to finish, including project team definition, project planning, documentation, vendor selection contract management, product purchasing, tracking, reporting, rollout, interfacing with training and support groups, and formalized project closure.
Essential Responsibilities
Project initiation: Define project high level scope, establish stakeholders, and secure funding and/or internal resources.
Project planning: Create requirements specification and project plan. Define project team.
Establish resource allocation decisions with managers of each IT discipline. Coordinate vendor selection and vendor contract management. Facilitate product purchasing. Establish success criteria.
Project execution: Collect technical documentation, deployment plan, support plan. Interface between IT and business units and/or vendors.
Project control: Manage changes, risks, scope, cost, quality, communications, time, and procurement.
Project closure: Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies, audits, security, and regulatory requirements
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree with four (4) years’ experience managing projects OR Master’s Degree with three (3) years’ experience managing projects
Knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.)
Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio
Knowledge of technology fundamentals and concepts (Microsoft technologies preferred)
Knowledge of IT disciplines and interdependencies
Knowledge of budget processes and ability to manage and track large project budgets
Knowledge and experience of project cost tracking
Ability to rapidly resolve issues and recognize when escalation is necessary
Strong vendor management, negotiation and resolution skills
Excellent problem solving and structured thinking skills
Flexibility, agility and change management skills
Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.).
Available for occasional overnight travel (15%)
In possession of valid travel documents with the ability to travel in and out of the United States
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Knowledge of Airline industry landscape and experience in digital consumer-facing products
Project Management Professional (PMP) certification by Project Management Institute (PMI) .
Experience managing project budgets greater than $250K with several team members
Strong interpersonal, leadership and managerial skills including the ability to motivate others
Ability to work effectively with all levels and in diverse environments
Ability to manage risk
Ability to work in a high-pressure environment
Excellent customer service and an understanding of how IT is ultimately delivered to the Customer
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Project Manager, IT Digital and Customer Products plans, coordinates and manages a portfolio of projects between IT and assigned business units for Loyalty Products. With the guidance of the IT Manager and Product Manager the Project Manager actively leads all aspects of the projects from start to finish, including project team definition, project planning, documentation, vendor selection contract management, product purchasing, tracking, reporting, rollout, interfacing with training and support groups, and formalized project closure.
Essential Responsibilities
Project initiation: Define project high level scope, establish stakeholders, and secure funding and/or internal resources.
Project planning: Create requirements specification and project plan. Define project team.
Establish resource allocation decisions with managers of each IT discipline. Coordinate vendor selection and vendor contract management. Facilitate product purchasing. Establish success criteria.
Project execution: Collect technical documentation, deployment plan, support plan. Interface between IT and business units and/or vendors.
Project control: Manage changes, risks, scope, cost, quality, communications, time, and procurement.
Project closure: Collect formal acceptance, evaluate established success criteria to determine success. Close cost accounts and contracts.
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies, audits, security, and regulatory requirements
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree with four (4) years’ experience managing projects OR Master’s Degree with three (3) years’ experience managing projects
Knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.)
Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio
Knowledge of technology fundamentals and concepts (Microsoft technologies preferred)
Knowledge of IT disciplines and interdependencies
Knowledge of budget processes and ability to manage and track large project budgets
Knowledge and experience of project cost tracking
Ability to rapidly resolve issues and recognize when escalation is necessary
Strong vendor management, negotiation and resolution skills
Excellent problem solving and structured thinking skills
Flexibility, agility and change management skills
Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.).
Available for occasional overnight travel (15%)
In possession of valid travel documents with the ability to travel in and out of the United States
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Knowledge of Airline industry landscape and experience in digital consumer-facing products
Project Management Professional (PMP) certification by Project Management Institute (PMI) .
Experience managing project budgets greater than $250K with several team members
Strong interpersonal, leadership and managerial skills including the ability to motivate others
Ability to work effectively with all levels and in diverse environments
Ability to manage risk
Ability to work in a high-pressure environment
Excellent customer service and an understanding of how IT is ultimately delivered to the Customer
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Equipment:
Computer and other office equipment
Work Environment:
Normal office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The JetBlue Travel Products Data Analyst reports directly to the GM of Data Engineering and is responsible for interpreting data and analyzing results using advanced techniques, running live experiments and presenting findings to stakeholders. The Data Analyst will be working with public and private datasets of different data types. They will also filter and clean the data, identify and analyze trends along with working with data engineers and scientists to ensure identified trends are implemented to enable JetBlue Travel Products to become a digital disruptor.
The Data Analyst can change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Fun, and Passion.
Essential Responsibilities
Build and prototype analysis pipelines in order to provide insights at scale.
Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
Develop comprehensive understanding of data structures and metrics, advocating for changes that will improve product adoption and customer conversion.
Run live experiments that drive key product decisions.
Work with data engineers to embed the research into production pipelines.
Partner with product management and marketing teams to identify opportunities, envision and design technology products.
Assist with creating the data infrastructure and analytics environments.
Participate in the DevOps practice as it pertains to data team.
Partner with JetBlue Tech Ventures to identify, monitor, learn, experiment and share information about emerging technology that is relevant to JetBlue Travel Products.
Other duties as assigned.
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science or related technical field or equivalent practical experience with demonstrated capability to perform job responsibilities through four (4) previous years of experience and education.
One (1) years’ experience in an Analyst role.
Good understanding of software engineering environments and standards.
Experience managing Service Level Agreements (SLA’s) Interacting daily with people at different levels within the organization, including developing and maintaining ongoing relationships.
Pass a ten (10) year background check and pre-employment drug test.
Legally eligible to work in the country in which the position is located.
Proficient in Python with numpy, pandas.
Proficient with Jupyter notebooks, Datalab notebooks.
Proficient in linear algebra and statistics.
Familiar with DataStudio, Looker, Tableau.
Familiar with basic SQL for structured and unstructured data.
Familiar with cloud technologies, SAAS, IAAS.
Familiar with ML concepts.
Preferred Experience and Qualifications
Maintaining a public profile and building relationships throughout the organization.
Three (3) years’ experience in technology roles.
Experience in writing software in one or more languages such as Java, Python, Go and/or JavaScript.
Experience architecting, developing software, or internet scale production-grade Big Data solutions in virtualized environments such as Amazon Web Services, Azure and Google Cloud Platform.
Crewmember Expectations:
Regular attendance and punctuality.
Potential need to work flexible hours and be available to respond on short-notice.
Well-groomed and able to maintain a professional appearance.
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
Equipment:
Computer and other office equipment.
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The JetBlue Travel Products Data Analyst reports directly to the GM of Data Engineering and is responsible for interpreting data and analyzing results using advanced techniques, running live experiments and presenting findings to stakeholders. The Data Analyst will be working with public and private datasets of different data types. They will also filter and clean the data, identify and analyze trends along with working with data engineers and scientists to ensure identified trends are implemented to enable JetBlue Travel Products to become a digital disruptor.
The Data Analyst can change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Fun, and Passion.
Essential Responsibilities
Build and prototype analysis pipelines in order to provide insights at scale.
Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
Develop comprehensive understanding of data structures and metrics, advocating for changes that will improve product adoption and customer conversion.
Run live experiments that drive key product decisions.
Work with data engineers to embed the research into production pipelines.
Partner with product management and marketing teams to identify opportunities, envision and design technology products.
Assist with creating the data infrastructure and analytics environments.
Participate in the DevOps practice as it pertains to data team.
Partner with JetBlue Tech Ventures to identify, monitor, learn, experiment and share information about emerging technology that is relevant to JetBlue Travel Products.
Other duties as assigned.
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science or related technical field or equivalent practical experience with demonstrated capability to perform job responsibilities through four (4) previous years of experience and education.
One (1) years’ experience in an Analyst role.
Good understanding of software engineering environments and standards.
Experience managing Service Level Agreements (SLA’s) Interacting daily with people at different levels within the organization, including developing and maintaining ongoing relationships.
Pass a ten (10) year background check and pre-employment drug test.
Legally eligible to work in the country in which the position is located.
Proficient in Python with numpy, pandas.
Proficient with Jupyter notebooks, Datalab notebooks.
Proficient in linear algebra and statistics.
Familiar with DataStudio, Looker, Tableau.
Familiar with basic SQL for structured and unstructured data.
Familiar with cloud technologies, SAAS, IAAS.
Familiar with ML concepts.
Preferred Experience and Qualifications
Maintaining a public profile and building relationships throughout the organization.
Three (3) years’ experience in technology roles.
Experience in writing software in one or more languages such as Java, Python, Go and/or JavaScript.
Experience architecting, developing software, or internet scale production-grade Big Data solutions in virtualized environments such as Amazon Web Services, Azure and Google Cloud Platform.
Crewmember Expectations:
Regular attendance and punctuality.
Potential need to work flexible hours and be available to respond on short-notice.
Well-groomed and able to maintain a professional appearance.
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
Equipment:
Computer and other office equipment.
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
The Architect develops, documents, and disseminates information security architectural standards across all of JetBlue’s Information Technology groups. The Architect provides direction to project teams on building the appropriate information security controls into systems in development. The Architect provides direction to system engineers on improving and maintaining the appropriate information security controls for production systems. The Architect is responsible for driving the implementation and adoption of key information security tools.
Essential Responsibilities
Ensures that information security policies, multi-year strategies, standards, procedures, and best practices are developed and communicated with JetBlue's IT Leadership
Develop and execute data security architecture framework
Define and research information security standards; vulnerability analyses and risk assessments; reviewing architecture platforms, applications and integration issues.
Participates in Project Management activities to manage IT Security programs and initiatives;
Participate on the IT Architectural Review Board to drive overall technology direction for JetBlue.
Participates in the development and delivery of a comprehensive information security training program that provides the appropriate training for all crewmembers.
Works with internal and external Auditors to assess compliance with policies, standards, procedures, and best practices.
Review and evaluate firewall change requests.
Other duties as assigned
Minimum Experience and Qualifications
Bachelors in Computer Science.
Four (4) years information technology experience.
Four (4) years information security experience.
Experience delivering comprehensive architecture specifications
Experience providing data protection and web application firewalls
Must be able to work in a team environment as a productive and cordial team player
Must be able to multi-task and prioritize in a fast paced multi-team environment
Ability to present to a variety of audiences
Ability to work to deadlines with quick turnaround
Ability to handle confidential information with professionalism and diplomacy
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
CISSP certified (or equivalent).
Knowledge of Information security principles.
Understands the concepts of and techniques for secure programming.
Knowledge of security vulnerabilities/weaknesses - fundamental causes of vulnerabilities through which most attacks are exploited.
Able to recognize and categorize the most common types of vulnerabilities and associated attacks.
Familiarity of network Protocols including IP, TCP, UDP, ICMP, ARP, RARP, TFTP, FTP, HTTP, HTTPS, SNMP, and SMTP. Understand how these protocols work, what they are used for, the differences between them, some of the common weaknesses, etc.
Understanding of information security risk analysis.
Knowledge of network applications and services – expertise in the purpose of the application or service, how it works, common usage, secure configurations, and the common types of threats or attacks against the application or service, as well as mitigation strategies.
Host/System Security Issues – expertise in security issues at a host level for the various types of operating systems (Windows and UNIX). Experience in using the operating system (user security issues) and some familiarity in managing and maintaining the operating system as an administrator.
Malicious Code (Viruses, Worms, Trojan Horse programs) – expertise in not only how malicious code is propagated through some of the obvious methods (disks, email, programs, etc.) but also how it can propagate through other means such as PostScript, Word macros, MIME, peer-to-peer file sharing, or boot-sector viruses.
Understanding/Identifying Intruder Techniques - must be able to recognize known intrusion techniques based on the footprints or artifacts left by different types of attack in the incident reports. Know the appropriate methods to protect against these known attack techniques and the risks associated with the attacks. Analysis of and correlation between incidents to notice what has not been seen before.
Working Conditions
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
May 04, 2019
Full-time
Quality is now not only functional quality but diversified to data quality, automation, load, security and audit compliance across a variety of applications from a modern stack that uses microservices on the cloud serving modern UI frameworks to large “monolithic” applications running on specified hardware serving over direct installations and/or citrix clients. To add to this a complex string of services that continuously interact with each other to complete a single transaction like assigning a crew-pairing makes it critical to be able to seed test data across systems and use developmental capabilities to stub the workflow. This needs varied knowledge and expertise with enough tenure to support legacy systems while speeding up the time to market for newer technologies using agile methodologies.
The Director of Enterprise Quality Assurance is responsible for the vision, strategy, direction, planning and execution of all IT Enterprise Quality Assurance related activities of the organization, as well as to provide administrative direction and support for daily operational activities of the group. The Director of Enterprise Quality Assurance establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
The Director will be responsible in maintaining the high level of security and audit controls required by JetBlue across its portfolio of applications. The Director is also accountable for maintaining quality assurance staff by recruiting, selecting, orienting, and training employees. The Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective testing options. This person will also define and implement appropriate IT QA policies, procedures, and best practices.
The Director is comfortable with maintaining a public profile and building relationships throughout the organization. The Director is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Create a best in class QA & QC organization by focusing on fundamental tenets like value generation, speed to market, reliability, automation and innovation
Lead IT Enterprise Quality Assurance team operations and planning, including fostering innovation, planning projects, and organizing and strategic allocation of crewmembers/consultants and financial resources for the execution of high-quality deployments that support the business of JetBlue
Partner with the CISO’s organization to ensure security testing is implemented across the portfolio of tech products and maintained across releases
Partner with audit control organization to ensure that we track all audit issues to closure based on priority and implement best practices to avoid future audit issues
Partner to deliver an IT Strategy and an annual plan to ensure that JetBlue products are delivered to Production with quality
Foster, manage and maintain productive relationships across JetBlue teams
Provide and empower the IT Quality teams with visibility into JetBlue’s business with focus on the customer experience.
Benchmark, analyze, report on, and make recommendations to IT Leadership for the improvement and growth of the Enterprise Quality Assurance and IT
Work closely with Product, ITSM and CCB to manage production and non-production environments
Establish goals and be responsible for the success of the Enterprise Quality
Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of succession plan for the IT department
Other duties as assigned
Minimum Experience and Qualifications
Bachelor’s Degree in Computer Science discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education
Seven (7) experience in an IT/Business liaison role managing relationships and project delivery
Five (5) years’ experience managing large portfolios or operating budgets and delivering large scale IT projects
Three (3) years’ experience in software development and/or production support and/or platform services
Knowledge of Project Management and strategic planning
Available for moderate overnight travel (up to 35%)
Able to work flexible hours and be available for emergency response short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Master’s in Computer Science
Experience managing multiple projects across several platforms
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
Exposure to JetBlue’s IT disciplines and interdependencies
Exposure to JetBlue’s business units and how their needs drive IT strategy
Experience working on enterprise-wide budget process
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Work Environment:
Normal Office Environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.
JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Advance Process Solutions (APS) is looking for top UI developer talent that can, via skilled development, drive high user satisfaction as it relates to the work flow and business process related web tools within our product portfolio. This role will play a key part in developing industry standard and best-practice web applications – utilizing modern and cutting-edge development languages, frameworks and methodologies.
The Team
As part of the APS business unit within Fidelity Investments, you will join a Scrum team of 6-8 highly skilled individuals tasked with re-imagining the next generation of Fidelity’s work flow suite of tools – this team will be highly focused on the UI side of this effort; challenged to craft a state of the art front-end experience that creates symmetry across a suite of related products.
The Expertise You Have
Bachelor’s Degree in Computer Science / similar technical discipline and or equivalent experience
5+ years web development using HTML / CSS / JavaScript
3+ years expert JavaScript development skills required
Skills in jQuery, Angular, Backbone, Require, Bower, Browserify, or other advanced JavaScript skills are required
Familiarity with AWS and other cloud-based development methodologies / best-practices
Experience with Restful APIs is a plus
Server-side experience also a plus – Java / .NET / Node.js / Golang, etc.
The Skills You Bring
You have experience with modern web application packaging and deployment using Yeoman, Grunt / Gulp
You have experience with Maven, Nexus, Git, NPM, Jenkins
You have superb communication skills
You have a strong problem resolution skills
You have the ability to work in a team-oriented environment
The Value You Deliver
Accountable for consistent delivery of functional software – sprint to sprint, release to release
High level execution of web development best-practices per Fidelity processes and standards
Devising or modifying procedures to tackle dynamic and complex business problems
Excellence in software development practices and procedures
Participating in application level architecture
Developing original and creative technical solutions to on-going development efforts
Responsible for QA readiness of software deliverables (end-to-end tests, unit tests, automation)
Dedicatedly supporting implementation of moderate-scope projects or major initiatives
Working on dynamic and complex assignments and often multiple phases of a project
Assisting in developing departmental technical policies and procedures
Assisting in establishing project plans for projects of moderate scope
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.
Fidelity Investments is an equal opportunity employer.
May 04, 2019
Full-time
Advance Process Solutions (APS) is looking for top UI developer talent that can, via skilled development, drive high user satisfaction as it relates to the work flow and business process related web tools within our product portfolio. This role will play a key part in developing industry standard and best-practice web applications – utilizing modern and cutting-edge development languages, frameworks and methodologies.
The Team
As part of the APS business unit within Fidelity Investments, you will join a Scrum team of 6-8 highly skilled individuals tasked with re-imagining the next generation of Fidelity’s work flow suite of tools – this team will be highly focused on the UI side of this effort; challenged to craft a state of the art front-end experience that creates symmetry across a suite of related products.
The Expertise You Have
Bachelor’s Degree in Computer Science / similar technical discipline and or equivalent experience
5+ years web development using HTML / CSS / JavaScript
3+ years expert JavaScript development skills required
Skills in jQuery, Angular, Backbone, Require, Bower, Browserify, or other advanced JavaScript skills are required
Familiarity with AWS and other cloud-based development methodologies / best-practices
Experience with Restful APIs is a plus
Server-side experience also a plus – Java / .NET / Node.js / Golang, etc.
The Skills You Bring
You have experience with modern web application packaging and deployment using Yeoman, Grunt / Gulp
You have experience with Maven, Nexus, Git, NPM, Jenkins
You have superb communication skills
You have a strong problem resolution skills
You have the ability to work in a team-oriented environment
The Value You Deliver
Accountable for consistent delivery of functional software – sprint to sprint, release to release
High level execution of web development best-practices per Fidelity processes and standards
Devising or modifying procedures to tackle dynamic and complex business problems
Excellence in software development practices and procedures
Participating in application level architecture
Developing original and creative technical solutions to on-going development efforts
Responsible for QA readiness of software deliverables (end-to-end tests, unit tests, automation)
Dedicatedly supporting implementation of moderate-scope projects or major initiatives
Working on dynamic and complex assignments and often multiple phases of a project
Assisting in developing departmental technical policies and procedures
Assisting in establishing project plans for projects of moderate scope
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.
Fidelity Investments is an equal opportunity employer.
Corporate Technology Group (CTG) is seeking a Systems Analyst to define and document requirements for a series of compliance and risk-related IT projects with a focus on retail trade surveillance. The core objective of the project work is to help our sponsors to reduce regulatory risk and protect customer assets. This person will be expected to facilitate requirements gathering sessions with customers, document the requirements, and propose design solutions. A strong candidate will have some background in brokerage-related concepts, machine learning, robotics, and predictive analytics. The candidate must also have experience with the Agile development methodology, project management-related best practices, and leadership.
This position is based full time in Smithfield, RI.
Primary Responsibilities
Understand and document current state business process flows, policies, and procedures.
Solicit, understand, and document stories specific to efficiency and strategic initiatives put forth by business partners. Enter data into JIRA and coordinate sprints.
Contribute ideas and information to system design discussions
Become a subject matter expert on both business flows and our technology platform
Partner closely with quality assurance team to transfer knowledge, document use cases, and test software
Oversee and implement process improvement initiatives specific to analysis and design best practices
Analyze incident and problem trends specific to assigned projects. Recommend resolutions where appropriate.
Facilitate meetings in an organized and efficient manner.
Ensure the technology capabilities are responsive to the needs of the business objectives.
Why Fidelity?
Three consecutive years on CareerBliss'Top 50 Happiest Companies Employees Survey
A company that is committed to innovation and being an industry leader by investing in technology
More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide
Access to top-tier technology platforms, OS, and frameworks
Non-traditional benefits like our Concierge Service, Computer Equipment Purchase Assistance Program and profit sharing eligibility
Company Culture
At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees' individual differences can contribute to the bright and strong future of our company.
Education and Experience
Bachelor degree in finance, mathematics, computer science, information systems, or a related technical field
MBA or Masters is a plus.
10+ years working in the IT industry;
5+ years managing application development projects supporting compliance and/or brokerage functions
Experience with vendor management and third-party product implementations. Time working with Actimize product and large batch cycles a plus.
Experience in querying relational databases and interpreting results. Oracle and pl/sql stored procedures preferred
Experience with finance and brokerage related concepts is preferred
Skills and Knowledge
Strong communication and leadership presence. The candidate must have the ability to present ideas and information clearly and effectively through oral and written channels.
Ability to work with stakeholders geographically dispersed across multiple locations (both onshore and offshore).
Ability to deliver projects using an Agile development methodology. Familiarity with the agile framework and JIRA is a plus.
Ability to work closely with business and technology partners across multiple business domains and providing the appropriate system solutions
Working knowledge of business intelligence tools, techniques, and best practices
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms.
Fidelity Investments is an equal opportunity employer.
May 04, 2019
Full-time
Corporate Technology Group (CTG) is seeking a Systems Analyst to define and document requirements for a series of compliance and risk-related IT projects with a focus on retail trade surveillance. The core objective of the project work is to help our sponsors to reduce regulatory risk and protect customer assets. This person will be expected to facilitate requirements gathering sessions with customers, document the requirements, and propose design solutions. A strong candidate will have some background in brokerage-related concepts, machine learning, robotics, and predictive analytics. The candidate must also have experience with the Agile development methodology, project management-related best practices, and leadership.
This position is based full time in Smithfield, RI.
Primary Responsibilities
Understand and document current state business process flows, policies, and procedures.
Solicit, understand, and document stories specific to efficiency and strategic initiatives put forth by business partners. Enter data into JIRA and coordinate sprints.
Contribute ideas and information to system design discussions
Become a subject matter expert on both business flows and our technology platform
Partner closely with quality assurance team to transfer knowledge, document use cases, and test software
Oversee and implement process improvement initiatives specific to analysis and design best practices
Analyze incident and problem trends specific to assigned projects. Recommend resolutions where appropriate.
Facilitate meetings in an organized and efficient manner.
Ensure the technology capabilities are responsive to the needs of the business objectives.
Why Fidelity?
Three consecutive years on CareerBliss'Top 50 Happiest Companies Employees Survey
A company that is committed to innovation and being an industry leader by investing in technology
More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide
Access to top-tier technology platforms, OS, and frameworks
Non-traditional benefits like our Concierge Service, Computer Equipment Purchase Assistance Program and profit sharing eligibility
Company Culture
At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees' individual differences can contribute to the bright and strong future of our company.
Education and Experience
Bachelor degree in finance, mathematics, computer science, information systems, or a related technical field
MBA or Masters is a plus.
10+ years working in the IT industry;
5+ years managing application development projects supporting compliance and/or brokerage functions
Experience with vendor management and third-party product implementations. Time working with Actimize product and large batch cycles a plus.
Experience in querying relational databases and interpreting results. Oracle and pl/sql stored procedures preferred
Experience with finance and brokerage related concepts is preferred
Skills and Knowledge
Strong communication and leadership presence. The candidate must have the ability to present ideas and information clearly and effectively through oral and written channels.
Ability to work with stakeholders geographically dispersed across multiple locations (both onshore and offshore).
Ability to deliver projects using an Agile development methodology. Familiarity with the agile framework and JIRA is a plus.
Ability to work closely with business and technology partners across multiple business domains and providing the appropriate system solutions
Working knowledge of business intelligence tools, techniques, and best practices
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms.
Fidelity Investments is an equal opportunity employer.
Fidelity Personal Investing – Client Solutions Technology Chapter Area is looking for a passionate Full Software Engineer-Analyst to build and support world-class products for its highly business critical Planning & Advice Platform Tribe. Our engineering team is innovative, diverse, passionate and self-driven. We work in a very dynamic agile environment.
The Team
Our ever-evolving technology stack ensures a great learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers. As an engineer-analyst on the team, your primary role will be building, testing and engineering REST API’s on our Planning & Advice Platform. You are expected to quickly gain an understanding of all the components of our platform to be able to contribute to initiatives related to the enhancement, maintenance, and support of the platform. The team embraces agile in letter and spirit. So you will be expected to wear multiple hats of analysis and story grooming, development and testing.
The Expertise You Have
Bachelor's degree in Computer Science or Engineering
2-4 years of development experience in Java, Spring MVC / Spring Core / Web Services (SOAP/REST) and configuring web containers.
Design patterns, UML.
Test Driven Development, Junit, Jasmine, Karma, Protractor.
IDE’s Spring Tool Suite, and Eclipse, within a UNIX and Windows environment.
Application build, deploy using Continuous Integration/ Deployment (CI/CD) tools -- Jenkins, Maven, uDeploy, etc.
The Skills You Bring
You are able to write SQL queries and debug stored procedures within an Oracle environment.
You have an understanding of Docker, cloud-computing / cloud services platforms (e.g. AWS or azure).
You display leadership, are a team player, collaborative, innovative, and eager to learn every day.
You are a self-starter, and will actively challenge status-quo, are curious and not afraid to ask “Why” and “What if”?
The Value You Deliver
Understanding the leadership vision and executing on that vision.
Helping further strengthen the culture of innovation by setting examples.
Finding creative ways to get things done, and executing with high quality.
Fostering a culture of best in class software engineering practices.
Exercising a passion for keeping your knowledge up-to-date and displaying a growth mindset.
Helping maintain the high level of integrity in the team.
Taking ownership and accountability for figuring out what needs to be done.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.
Fidelity Investments is an equal opportunity employer.
May 04, 2019
Full-time
Fidelity Personal Investing – Client Solutions Technology Chapter Area is looking for a passionate Full Software Engineer-Analyst to build and support world-class products for its highly business critical Planning & Advice Platform Tribe. Our engineering team is innovative, diverse, passionate and self-driven. We work in a very dynamic agile environment.
The Team
Our ever-evolving technology stack ensures a great learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers. As an engineer-analyst on the team, your primary role will be building, testing and engineering REST API’s on our Planning & Advice Platform. You are expected to quickly gain an understanding of all the components of our platform to be able to contribute to initiatives related to the enhancement, maintenance, and support of the platform. The team embraces agile in letter and spirit. So you will be expected to wear multiple hats of analysis and story grooming, development and testing.
The Expertise You Have
Bachelor's degree in Computer Science or Engineering
2-4 years of development experience in Java, Spring MVC / Spring Core / Web Services (SOAP/REST) and configuring web containers.
Design patterns, UML.
Test Driven Development, Junit, Jasmine, Karma, Protractor.
IDE’s Spring Tool Suite, and Eclipse, within a UNIX and Windows environment.
Application build, deploy using Continuous Integration/ Deployment (CI/CD) tools -- Jenkins, Maven, uDeploy, etc.
The Skills You Bring
You are able to write SQL queries and debug stored procedures within an Oracle environment.
You have an understanding of Docker, cloud-computing / cloud services platforms (e.g. AWS or azure).
You display leadership, are a team player, collaborative, innovative, and eager to learn every day.
You are a self-starter, and will actively challenge status-quo, are curious and not afraid to ask “Why” and “What if”?
The Value You Deliver
Understanding the leadership vision and executing on that vision.
Helping further strengthen the culture of innovation by setting examples.
Finding creative ways to get things done, and executing with high quality.
Fostering a culture of best in class software engineering practices.
Exercising a passion for keeping your knowledge up-to-date and displaying a growth mindset.
Helping maintain the high level of integrity in the team.
Taking ownership and accountability for figuring out what needs to be done.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.
Fidelity Investments is an equal opportunity employer.
