Metropolitan Transportation Authority
New York, NY, USA
Summary
Level 1
The purpose of this position is to collect and clarify business requirements for applications. Positions may also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 2
The purpose of this position is to collect and clarify business requirements for applications and to identify opportunities for process improvements. Positions also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 3
Independent contributor Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and improvements, and requirements development and documentation.
Responsibilities
Level 1
Participates in requirements gathering sessions, producing basic documentation, typically under the guidance of a more senior business analyst, to catalogue customer needs.
Creates requirements definition documentation and simple functional specifications, under guidance, to ensure clarity around customer needs and corresponding deliverables.
Validates and obtains sign-off for functional requirements/specifications, under guidance.
Documents changes to requirements throughout the project and routes information following established guidelines, under guidance, to ensure timeliness and accuracy of deliverables.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle.
Level 2
Facilitates requirements gathering sessions for basic requests, proactively drawing out requirements from stakeholders to catalogue customer needs.
Performs gap analysis to identify opportunities for process improvement or management control of work flow.
Creates requirements definition documentation and simple functional specifications to capture business needs and for validation with the client and shared with project stakeholders.
Validates and obtains sign-off for functional requirements/specifications.
Takes ownership of changes to requirements throughout the project, documenting and routing any changes as appropriate.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle to ensure timeliness and accuracy of deliverables.
Level 3
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.
Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
Analyzes business operations and processes to identify opportunities for process improvement, management control of work, or automation. Generates process and solution options and reviews with appropriate stakeholders.
Can readily re-apply business insights to devise new technical or non-technical solutions to business issues
Creates workflow diagrams to document current and future business environment.
On smaller size projects, tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution. On larger size projects, contributes to tracking and management of requirements.
Reviews test plans and scripts for completeness and accuracy.
Provides direct support to clients on how to optimally apply installed solutions, answering client questions and training new users
Qualifications
Level 1
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate
Level 2
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Level 3
Analyzes process and data flows, identifying potential redundancies, overlaps in accountability, key decision points, etc.
Makes recommendations for action plans or streamlining to improve business performance.
Takes calls from business leads and resolves most support issues independently on how to use a client-specific system/application within their area of expertise and/or escalates as appropriate.
Functions independently with limited work direction.
Assesses different options and recommends an approach.
Determines and facilitates colleagues to solve client support problems
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate.
Education and Experience
Level 1
Typical candidates will possess 1-3 years of relevant experience and BS in Computer Science or related fields or equivalent experience.
Possesses basic understanding of the applications environment and the project execution process.
Level 2
Typical candidates will possess 3+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field
Has acquired knowledge of the business functions supported, existing systems, and the company’s products and services.
Level 3
Typical candidates will possess 5+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field and 3+ years of relevant experience.
Possess a good understanding of the different systems/applications in use in the area supported and how they inter-relate. Knows who to engage and coordinate with when a system they are working on may impact another system/application.
Seen as a resource on how current systems are used and operate within the client area(s) supported.
Other Information
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
DEPT/DIV: MTA, IT – Office of Enterprise Applications
SUPERVISOR: Lead Application Timekeeping Pension
LOCATION: 2 Broadway or Various as required
HOURS OF WORK: 9:00 AM -5:30 PM (7.5 hours)
MTA is an Equal Opportunity Employer.
Summary
Level 1
The purpose of this position is to collect and clarify business requirements for applications. Positions may also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 2
The purpose of this position is to collect and clarify business requirements for applications and to identify opportunities for process improvements. Positions also assist in business planning, needs analysis, and business risk assessment, as well as consulting with the customer to best support the business through the effective use of technology.
Level 3
Independent contributor Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and improvements, and requirements development and documentation.
Responsibilities
Level 1
Participates in requirements gathering sessions, producing basic documentation, typically under the guidance of a more senior business analyst, to catalogue customer needs.
Creates requirements definition documentation and simple functional specifications, under guidance, to ensure clarity around customer needs and corresponding deliverables.
Validates and obtains sign-off for functional requirements/specifications, under guidance.
Documents changes to requirements throughout the project and routes information following established guidelines, under guidance, to ensure timeliness and accuracy of deliverables.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle.
Level 2
Facilitates requirements gathering sessions for basic requests, proactively drawing out requirements from stakeholders to catalogue customer needs.
Performs gap analysis to identify opportunities for process improvement or management control of work flow.
Creates requirements definition documentation and simple functional specifications to capture business needs and for validation with the client and shared with project stakeholders.
Validates and obtains sign-off for functional requirements/specifications.
Takes ownership of changes to requirements throughout the project, documenting and routing any changes as appropriate.
Tracks and reports on project progress against BA defined requirements throughout the project life cycle to ensure timeliness and accuracy of deliverables.
Level 3
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.
Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
Analyzes business operations and processes to identify opportunities for process improvement, management control of work, or automation. Generates process and solution options and reviews with appropriate stakeholders.
Can readily re-apply business insights to devise new technical or non-technical solutions to business issues
Creates workflow diagrams to document current and future business environment.
On smaller size projects, tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution. On larger size projects, contributes to tracking and management of requirements.
Reviews test plans and scripts for completeness and accuracy.
Provides direct support to clients on how to optimally apply installed solutions, answering client questions and training new users
Qualifications
Level 1
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate
Level 2
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Can break down business processes to key functions through the use of process and data flow diagrams or similar methodologies.
Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
Takes calls from business leads and resolves many support issues on how to use a client-specific application effectively, within their area of expertise and escalating as appropriate
Level 3
Analyzes process and data flows, identifying potential redundancies, overlaps in accountability, key decision points, etc.
Makes recommendations for action plans or streamlining to improve business performance.
Takes calls from business leads and resolves most support issues independently on how to use a client-specific system/application within their area of expertise and/or escalates as appropriate.
Functions independently with limited work direction.
Assesses different options and recommends an approach.
Determines and facilitates colleagues to solve client support problems
Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g. project management methodology, systems development lifecycle, service level agreements).
Direct manager provides guidance on appropriate MTA policies and procedures.
Technical leadership may provide direction on specific tools and approaches to be used for an assignment.
Vendors may provide support and technical direction, as appropriate.
Education and Experience
Level 1
Typical candidates will possess 1-3 years of relevant experience and BS in Computer Science or related fields or equivalent experience.
Possesses basic understanding of the applications environment and the project execution process.
Level 2
Typical candidates will possess 3+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field
Has acquired knowledge of the business functions supported, existing systems, and the company’s products and services.
Level 3
Typical candidates will possess 5+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field and 3+ years of relevant experience.
Possess a good understanding of the different systems/applications in use in the area supported and how they inter-relate. Knows who to engage and coordinate with when a system they are working on may impact another system/application.
Seen as a resource on how current systems are used and operate within the client area(s) supported.
Other Information
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
DEPT/DIV: MTA, IT – Office of Enterprise Applications
SUPERVISOR: Lead Application Timekeeping Pension
LOCATION: 2 Broadway or Various as required
HOURS OF WORK: 9:00 AM -5:30 PM (7.5 hours)
MTA is an Equal Opportunity Employer.
Metropolitan Transportation Authority
New York, NY, USA
Summary
The purpose of this position is to assist in the development, implementation and support of application systems to meet business, informational, and technical needs.
Responsibilities
Level 3
Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
Provides daily operational support for production systems including providing on-call support.
Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Participates in systems design, working within an established framework to maximize system efficiency.
Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications.
Level 4
Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Participates in user training as appropriate, on new or revised systems/applications.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Level 5
Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Level 6
Leads in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead and/or project manager on small or large sized projects. This includes leading or contributing to the technical design, tracking and resolving technical issues, ensure unit tests are conducted and documented and guiding technical resources throughout the project.
Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture.
Provides leadership and technical guidance on the most complex coding/ development, configuration and implementation efforts to enhance the expertise of colleagues.
Establishes systems to monitor the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to keep systems operational.
Ensures technical support and problem resolution for client inquiries and production issue resolution meets business needs, making changes to process as needed. Maintains awareness of projects or changes to other systems that may affect their applications/systems, and ensures there is no degradation of service.
Develops a long term plan (3-5 years) for applications and systems in the area(s) supported, factoring in an understanding of future directions of the business area as well as changes in the technology landscape.
Qualifications
Level 3
Participates in technical design, contributing insights and ideas.
Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise.
Takes client calls and resolves most client issues independently.
Chooses tools to use on a project from an established list; provides feedback to management when tools/processes aren’t effective.
Selects appropriate work procedures or approaches to address technical challenges, consistent with appropriate standards and policies.
Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 4
Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Facilitates design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
Commits to deliverables for scope of work with clients, vendors and/or management.
Makes modifications to jobs and schedules for jobs in production.
Follows established and relevant methodologies in performing their work; provides feedback to management on changing methodologies/standard operating procedures, as appropriate.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Understands architectural issues, and factors them into decisions and recommendations.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 5
Leads the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Leads technical design sessions, contributing novel insights to address business problems.
Commits to overall deliverables with clients and/or management.
Provides recommendations on vendor selection. Negotiates terms and conditions with vendors.
Follows established and relevant methodologies in performing their work. Creates and or modifies methodologies/standard operating procedures, as appropriate. May be seen as a subject matter expert on some methodologies. Makes recommendations to management regarding technology investments for their area.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 6
Independently identifies, defines, directs, and performs analyses to resolve complex first-time project issues including the analysis of technical and economic feasibility of proposed systems solutions.
Can analyze complex business and competitive issues and discern their implications for systems support.
Manages roadblocks and obstacles affecting tasks, projects, and strategic initiatives.
Supports the evaluation and recommendation of new technical directions, strategies and approaches to senior GIS management.
Negotiates terms and conditions with vendors.
Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures.
Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms)
Must have 10+ years of SQL programming skills in Oracle and/or SQL Server
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Education and Experience
Level 3
Typical candidates will possess 3+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. in a related field and 1+ years of relevant experience
Must have 3+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 4
Typical candidates will possess 4-7 years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.
Must have 4+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 5
Typical candidates will possess 8+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.
Must have 8 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Level 6
Typical candidates will possess 10+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience.
Must have 10 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Other Information
As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394.00 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
Dept./Div: MTA Information Technology/Enterprise Applications
Agency: MTA Headquarters
Location: 2 Broadway or various as needed
Hours: 9:00am – 5:30pm or various as needed
Reports To: Lead Applications/Timekeeping/Pensions
MTA is an Equal Opportunity Employer.
Summary
The purpose of this position is to assist in the development, implementation and support of application systems to meet business, informational, and technical needs.
Responsibilities
Level 3
Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
Provides daily operational support for production systems including providing on-call support.
Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Participates in systems design, working within an established framework to maximize system efficiency.
Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications.
Level 4
Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Participates in user training as appropriate, on new or revised systems/applications.
Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
Level 5
Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption.
Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
Level 6
Leads in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
Serves as a technical lead and/or project manager on small or large sized projects. This includes leading or contributing to the technical design, tracking and resolving technical issues, ensure unit tests are conducted and documented and guiding technical resources throughout the project.
Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture.
Provides leadership and technical guidance on the most complex coding/ development, configuration and implementation efforts to enhance the expertise of colleagues.
Establishes systems to monitor the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to keep systems operational.
Ensures technical support and problem resolution for client inquiries and production issue resolution meets business needs, making changes to process as needed. Maintains awareness of projects or changes to other systems that may affect their applications/systems, and ensures there is no degradation of service.
Develops a long term plan (3-5 years) for applications and systems in the area(s) supported, factoring in an understanding of future directions of the business area as well as changes in the technology landscape.
Qualifications
Level 3
Participates in technical design, contributing insights and ideas.
Successfully troubleshoots most applications problems independently, determining the root cause and fixing the problem and engages appropriate colleagues as necessary to address concerns in their area of expertise.
Takes client calls and resolves most client issues independently.
Chooses tools to use on a project from an established list; provides feedback to management when tools/processes aren’t effective.
Selects appropriate work procedures or approaches to address technical challenges, consistent with appropriate standards and policies.
Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 4
Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Facilitates design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
Commits to deliverables for scope of work with clients, vendors and/or management.
Makes modifications to jobs and schedules for jobs in production.
Follows established and relevant methodologies in performing their work; provides feedback to management on changing methodologies/standard operating procedures, as appropriate.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Understands architectural issues, and factors them into decisions and recommendations.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 5
Leads the technical design of projects that anticipate and proactively address roadblocks and obstacles.
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the technical architecture.
Leads technical design sessions, contributing novel insights to address business problems.
Commits to overall deliverables with clients and/or management.
Provides recommendations on vendor selection. Negotiates terms and conditions with vendors.
Follows established and relevant methodologies in performing their work. Creates and or modifies methodologies/standard operating procedures, as appropriate. May be seen as a subject matter expert on some methodologies. Makes recommendations to management regarding technology investments for their area.
Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Level 6
Independently identifies, defines, directs, and performs analyses to resolve complex first-time project issues including the analysis of technical and economic feasibility of proposed systems solutions.
Can analyze complex business and competitive issues and discern their implications for systems support.
Manages roadblocks and obstacles affecting tasks, projects, and strategic initiatives.
Supports the evaluation and recommendation of new technical directions, strategies and approaches to senior GIS management.
Negotiates terms and conditions with vendors.
Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures.
Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms)
Must have 10+ years of SQL programming skills in Oracle and/or SQL Server
RDL, WIM and WDM knowledge is required
Must have knowledge of biometric Kronos clocks (or similar)
Education and Experience
Level 3
Typical candidates will possess 3+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. in a related field and 1+ years of relevant experience
Must have 3+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 4
Typical candidates will possess 4-7 years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.
Must have 4+ years of experience with Kronos Timekeeping (or a similar application) in a Developer role
Level 5
Typical candidates will possess 8+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.
Must have 8 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Level 6
Typical candidates will possess 10+ years of relevant experience and a B.S. in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience.
Must have 10 + years of experience with Kronos Timekeeping (or a similar application) in a Senior Developer role
Other Information
As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $99,394.00 (this figure is subject to change) per year or if the position is designated as a policy maker.
How To Apply
Qualified individuals interested in MTA Headquarters IT Kronos employment opportunities must apply through the MTA's online application and recruitment system. Please click the "Apply Now" button on this page to visit our website; Select “See all open positions” located under the heading “Job postings” and search by Job ID listed below.
Dept./Div: MTA Information Technology/Enterprise Applications
Agency: MTA Headquarters
Location: 2 Broadway or various as needed
Hours: 9:00am – 5:30pm or various as needed
Reports To: Lead Applications/Timekeeping/Pensions
MTA is an Equal Opportunity Employer.
City of Grand Junction
Grand Junction, CO, USA
Summary:
The Data Analytics Marketing Manager analyzes and executes Visit Grand Junction’s marketing through advertising technologies and multi-channel platforms. The manager is a motivated self-starter with a passion for leveraging data, innovative marketing tools, and analytics to support travel and tourism in the Grand Junction area. This position reports to the Visit Grand Junction Director.
Essential Duties & Responsibilities:
Manage & execute data-driven branding, marketing, advertising and technology strategies:
Develops, creates, and implements annual data-driven marketing, media, and ad-tech strategies and plans for local (in-market), regional, national, and international visitor markets in earned, owned, and paid media.
Identify critical marketing questions that can be answered through new data insights and create pragmatic and innovative solutions to address those needs.
Leads and manages marketing agency relationships.
Plans and manages budgets and keeps accurate accounting records.
Leverages data to provide analysis and insights on marketing performance, makes recommendations and adjusts campaigns as needed.
Constantly drives innovation and stays current on emerging ad-tech, data, , and marketing industry trends.
Monitors metrics and collaborates with the marketing team to analyze the business impact of the marketing and data strategy and helps implement optimization recommendations.
Organizes annual stakeholder meeting.
Develops Annual Report and Marketing Plan.
Keeps abreast of Colorado Tourism Office, U.S. Travel Association, Brand USA, and other Colorado DMO marketing research and initiatives.
Paid Media/Advertising:
Works with marketing team and contractors to develop, test, implement, monitor, and evolve creative and advertising campaigns utilizing ad tech tools, data collection and analysis.
Proactively inquire and challenge agencies to ensure they are referencing available data and adjusting campaigns accordingly on a regular basis.
Earned Media/PR:
Plans and hosts media/influencer visits, including international and domestic group media FAM trips, working with local tourism partners.
Works with marketing team and contractors to develop, execute, and assess public relations and influencer programs, media campaigns, PR plans, pitch calendars, and other media relations activities.
Writes & distributes press releases for events and organizational milestones.
Updates and maintains crisis communications plan.
Develops and maintains relationships with local and regional media and PR contacts.
Maintains database (CRM) of media contacts, writers, editors and influencers.
Owned Media:
Works with department team and contractors to formulate, assess and evolve content strategies, production, and calendars.
Oversees the creation, acquisition, and production of creative assets.
Works with content production team members and contractors to manage a strategic content calendar.
Ensures proper tracking, data collection, and ROI reporting for marketing programs.
Assists with managing website, social media, email marketing, SEO, CMS, and CRM contractors/services.
International:
Develops annual international travel trade sales and marketing programs.
Assists with planning, scheduling, and hosting international travel trade FAMS.
Seeks out, assesses, and creates opportunities for international marketing and consumer communication, including contractors for writing/developing content and collateral.
Grant Management :
Writes, executes and tracks grant applications, awards, and programs, including financial, compliance, and performance grant reporting.
Knowledge, Skills & Abilities:
Must be data-oriented with a passion for innovative applications.
Knowledge of and experience in business intelligence, data analysis and visualization. Tableau experience is preferred.
Knowledge of and ability to use ad-tech and other marketing related software platforms.
Strong analytical skills with experience in translating data into insights.
Proficiency with data visualization tools and capabilities, such as Tableau or Power BI.
Ability to communicate technical information with business relevance to diverse audiences.
Excellent written and verbal communication skills with expertise in press writing and press relations.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Experience with photo and video design software. Acrobat Pro, Adobe Creative Suite – Photoshop, Illustrator, InDesign preferred.
Expertise in Google Analytics and ability to integrate findings.
Self-starter, highly motivated, able to shift directions quickly when priorities change, while implementing innovative solutions in a timely manner.
Must have a life-long learning drive.
Great interpersonal skills and professional demeanor.
Proficiency in social media marketing, promotions, communications, analysis & functionality.
Experience with digital communications and content strategy. Must be proficient with engaging and leading multiple projects simultaneously with excellent follow-through, and keen attention to detail.
Experience with Customer Relationship Management (CRM) and Content Management Software (CMS) platforms.
Strong sense of ownership and accountability.
Foster a departmental culture of innovation, collaboration, data-driven results and accountability.
Travel to tradeshows, media events, and conferences is required.
Must be available evenings, weekends and holidays as needed.
Education and Experience:
Bachelor’s degree or commensurate professional experience with innovative marketing and advertising technology experience. Experience working for a destination marketing organization preferred.
This job description is intended to describe the general content of and major responsibilities for performance of the position. It is not intended to be an exhaustive statement of job duties and requirements. Other duties as assigned.
Position department: Visit Grand Junction
Please note: REO Consulting, LLC is the recruitment partner for this position. Candidates will need to apply for this position by clicking the "Apply Now" button on this page.
Summary:
The Data Analytics Marketing Manager analyzes and executes Visit Grand Junction’s marketing through advertising technologies and multi-channel platforms. The manager is a motivated self-starter with a passion for leveraging data, innovative marketing tools, and analytics to support travel and tourism in the Grand Junction area. This position reports to the Visit Grand Junction Director.
Essential Duties & Responsibilities:
Manage & execute data-driven branding, marketing, advertising and technology strategies:
Develops, creates, and implements annual data-driven marketing, media, and ad-tech strategies and plans for local (in-market), regional, national, and international visitor markets in earned, owned, and paid media.
Identify critical marketing questions that can be answered through new data insights and create pragmatic and innovative solutions to address those needs.
Leads and manages marketing agency relationships.
Plans and manages budgets and keeps accurate accounting records.
Leverages data to provide analysis and insights on marketing performance, makes recommendations and adjusts campaigns as needed.
Constantly drives innovation and stays current on emerging ad-tech, data, , and marketing industry trends.
Monitors metrics and collaborates with the marketing team to analyze the business impact of the marketing and data strategy and helps implement optimization recommendations.
Organizes annual stakeholder meeting.
Develops Annual Report and Marketing Plan.
Keeps abreast of Colorado Tourism Office, U.S. Travel Association, Brand USA, and other Colorado DMO marketing research and initiatives.
Paid Media/Advertising:
Works with marketing team and contractors to develop, test, implement, monitor, and evolve creative and advertising campaigns utilizing ad tech tools, data collection and analysis.
Proactively inquire and challenge agencies to ensure they are referencing available data and adjusting campaigns accordingly on a regular basis.
Earned Media/PR:
Plans and hosts media/influencer visits, including international and domestic group media FAM trips, working with local tourism partners.
Works with marketing team and contractors to develop, execute, and assess public relations and influencer programs, media campaigns, PR plans, pitch calendars, and other media relations activities.
Writes & distributes press releases for events and organizational milestones.
Updates and maintains crisis communications plan.
Develops and maintains relationships with local and regional media and PR contacts.
Maintains database (CRM) of media contacts, writers, editors and influencers.
Owned Media:
Works with department team and contractors to formulate, assess and evolve content strategies, production, and calendars.
Oversees the creation, acquisition, and production of creative assets.
Works with content production team members and contractors to manage a strategic content calendar.
Ensures proper tracking, data collection, and ROI reporting for marketing programs.
Assists with managing website, social media, email marketing, SEO, CMS, and CRM contractors/services.
International:
Develops annual international travel trade sales and marketing programs.
Assists with planning, scheduling, and hosting international travel trade FAMS.
Seeks out, assesses, and creates opportunities for international marketing and consumer communication, including contractors for writing/developing content and collateral.
Grant Management :
Writes, executes and tracks grant applications, awards, and programs, including financial, compliance, and performance grant reporting.
Knowledge, Skills & Abilities:
Must be data-oriented with a passion for innovative applications.
Knowledge of and experience in business intelligence, data analysis and visualization. Tableau experience is preferred.
Knowledge of and ability to use ad-tech and other marketing related software platforms.
Strong analytical skills with experience in translating data into insights.
Proficiency with data visualization tools and capabilities, such as Tableau or Power BI.
Ability to communicate technical information with business relevance to diverse audiences.
Excellent written and verbal communication skills with expertise in press writing and press relations.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Experience with photo and video design software. Acrobat Pro, Adobe Creative Suite – Photoshop, Illustrator, InDesign preferred.
Expertise in Google Analytics and ability to integrate findings.
Self-starter, highly motivated, able to shift directions quickly when priorities change, while implementing innovative solutions in a timely manner.
Must have a life-long learning drive.
Great interpersonal skills and professional demeanor.
Proficiency in social media marketing, promotions, communications, analysis & functionality.
Experience with digital communications and content strategy. Must be proficient with engaging and leading multiple projects simultaneously with excellent follow-through, and keen attention to detail.
Experience with Customer Relationship Management (CRM) and Content Management Software (CMS) platforms.
Strong sense of ownership and accountability.
Foster a departmental culture of innovation, collaboration, data-driven results and accountability.
Travel to tradeshows, media events, and conferences is required.
Must be available evenings, weekends and holidays as needed.
Education and Experience:
Bachelor’s degree or commensurate professional experience with innovative marketing and advertising technology experience. Experience working for a destination marketing organization preferred.
This job description is intended to describe the general content of and major responsibilities for performance of the position. It is not intended to be an exhaustive statement of job duties and requirements. Other duties as assigned.
Position department: Visit Grand Junction
Please note: REO Consulting, LLC is the recruitment partner for this position. Candidates will need to apply for this position by clicking the "Apply Now" button on this page.
