The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Apr 07, 2019
Full-time
The Disney Parks, Experiences, and Consumer Products (DPECP) group is seeking a motivated Senior User Research Analyst to join the Consumer Insight team that supports the Consumer Products business. The Consumer Insight Senior Analyst will be responsible for supporting and assisting with research studies (qualitative and quantitative) and collaborating with teams throughout the larger DPECP organization. The Consumer Insight Senior Analyst will gather insights to inform product development, retail/e-commerce strategies, and marketing development.
Responsibilities:
Assist in the implementation and day-to-day management of custom qualitative research studies from inception to completion
Assist the Manager and the larger team across all aspects of qualitative research projects (e.g., focus groups, 1:1 think-aloud, in-depth interviews), including client management, development and review of discussion guides, stimuli management, analysis, reporting, and presentation of research results
Support and manage internal ad-hoc requests and business questions by analyzing a variety of data sets (quantitative and qualitative) and communicating key insights
Utilize research across syndicated sources/tools to continuously track consumer trends, consumption habits, preferences and behaviors
Specific responsibilities include: participating in research design conversations, supporting and/or managing the research process end-to-end (including all product deliverables to ensure the quality and accuracy of testing), data analysis, reporting (including implications), and presentation of findings to key stakeholders (including upper management)
Basic Qualifications:
2+ years of primary market research experience required, managing or assisting on custom research (qualitative) and moderating studies
Knowledge and experience in the implementation of custom qualitative market research methodologies
Experience with project management and data analysis, including the ability to manage multiple priorities, projects, and deadlines simultaneously
Strong analytical skills – statistics experience and familiarity with SPSS a plus
Able to synthesize a lot of information into a highly visual, concise story (expertise in PowerPoint or Keynote)
Professional demeanor and excellent communication skills (verbal and written, including business writing and presenting to others)
Demonstrated interpersonal and relationship-building skills
Possesses an enthusiastic and positive “can do” outlook, even when under pressure
Highly detail-oriented and well-organized - able to work in a fast-paced environment, prioritize, and manage multiple projects simultaneously
Self-motivated - able to self-start projects and solicit collaborations
Comfortable working within a fluid and flexible culture; adjusts well to change and/or shifting priorities
Analytical thinker who has a passion for learning/insights, enjoys problem-solving, and is willing to challenge traditional thinking
Some travel required (including running evening focus groups and usability studies)
Computer Skills: Word, Excel, PowerPoint, Outlook. Keynote and SPSS experience a plus.
Preferred Qualifications:
Experience conducting research in a consumer products and/or entertainment or digital company
Required Education:
Bachelor's degree required; coursework in the fields of Market Research, Communications, Psychology, Consumer Behavior, Human Computer Interaction, Human Factors, English, or Social Sciences preferred
Do you want to bring your experience and know how to an organization that is excited to build out their data function? We are adding a Digital Product Analyst to our Product Management team. This person will be the team’s data expert and inform product strategy and decision making through holistic data integration, objective data analysis, and actionable recommendations.
We are looking for an analyst who is passionate about being the voice of the customer to look at data and recommend improvements for our mobile applications. For this position, we need someone who is excited to develop the dashboards, KPI’s, reporting, and analysis. This is a new position for us so be prepared to not only roll up your sleeves and get your hands dirty but also teach us!
In this position, this is some of what you will be accountable for:
Perform ongoing data analysis on the current product line as well as upcoming launches by utilizing tools: Mixpanel, Firebase and Google Analytics.
Translate data into consumable, actionable narratives; regularly update the organization, including senior leadership.
Perform deep-dive analysis on the key drivers of KPI metrics for the department.
Bring forth impactful suggestions for products and features that are rooted in data.
Develop theories that can be explored with analysis to help us improve.
Design split tests, interpret results, and communicate the broader implications.
Build strong relationships with teams across the company to understand business objectives and opportunities.
Regularly audit our current tools and determine improvements to tagging and reporting.
Work closely with the FP&A team to understand the customer flow thru and retention.
Monitor and analyze performance through dashboards and provide strategic optimization recommendations.
So…what does it take?
We are looking for someone with 4 – 6 years of experience organizing, analyzing, and interpreting digital web and mobile data. Because of this you would have a strong background in data analysis and quantitative thinking and be able to provide detailed and accurate reporting. You must have Mixpanel or Google Analytics experience along with an advanced Microsoft Excel skillset. We would love it if you have experience with Optimizely and VWO along with working knowledge or knowledge of R (GNU S), SAS, SQL, SPSS, Python or other data-extraction and analysis tools such as Tableau.
Other Critical Success Factors:
Be detail oriented, self-motivated, and pro-active
An excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment
Excellent planning and organizational skills
Use advanced data visualization techniques to communicate solutions to business stakeholders
Predict and understand customer patterns through metric and statistical analysis
Have the objectivity to tell the right story and not skew for benefit
Highly analytical and driven by finding key insights from complex data sets
Proven ability to execute and promote continuous improvement and to immediately add value to the team
Superior verbal and written communication skills
Committed to company mission and customers’ needs
Communicates thoughts and expresses ideas effectively individually and in a group setting
Demonstrates a high level of dependability in a team environment with an ability to gracefully shift priorities to accommodate business requests
Who We Are:
Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry. We are a family of brands dedicated to developing technology and building connections that enable peace of mind. Our team connects top-ranked premier personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We are passionate champions of our customers’ needs, our advisors’ talents and our team members’ goals. We believe that every connection is an opportunity to empower the individual to reach their full life potential. Our Mission is to be a positive force in people’s lives, and we live it every day. We touch 1000’s of customers each month who seek guidance, insights, direction and reassurance in their lives across our three brands: California Psychics, Psychic Encounters, and the in-culture Spanish language brand, Conexiones Psiquicas. This position is in our Company’s corporate headquarters in Burbank, California.
What You Get:
When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, on-site yoga classes and subsidized memberships to the on-site gym.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
Apr 05, 2019
Full-time
Do you want to bring your experience and know how to an organization that is excited to build out their data function? We are adding a Digital Product Analyst to our Product Management team. This person will be the team’s data expert and inform product strategy and decision making through holistic data integration, objective data analysis, and actionable recommendations.
We are looking for an analyst who is passionate about being the voice of the customer to look at data and recommend improvements for our mobile applications. For this position, we need someone who is excited to develop the dashboards, KPI’s, reporting, and analysis. This is a new position for us so be prepared to not only roll up your sleeves and get your hands dirty but also teach us!
In this position, this is some of what you will be accountable for:
Perform ongoing data analysis on the current product line as well as upcoming launches by utilizing tools: Mixpanel, Firebase and Google Analytics.
Translate data into consumable, actionable narratives; regularly update the organization, including senior leadership.
Perform deep-dive analysis on the key drivers of KPI metrics for the department.
Bring forth impactful suggestions for products and features that are rooted in data.
Develop theories that can be explored with analysis to help us improve.
Design split tests, interpret results, and communicate the broader implications.
Build strong relationships with teams across the company to understand business objectives and opportunities.
Regularly audit our current tools and determine improvements to tagging and reporting.
Work closely with the FP&A team to understand the customer flow thru and retention.
Monitor and analyze performance through dashboards and provide strategic optimization recommendations.
So…what does it take?
We are looking for someone with 4 – 6 years of experience organizing, analyzing, and interpreting digital web and mobile data. Because of this you would have a strong background in data analysis and quantitative thinking and be able to provide detailed and accurate reporting. You must have Mixpanel or Google Analytics experience along with an advanced Microsoft Excel skillset. We would love it if you have experience with Optimizely and VWO along with working knowledge or knowledge of R (GNU S), SAS, SQL, SPSS, Python or other data-extraction and analysis tools such as Tableau.
Other Critical Success Factors:
Be detail oriented, self-motivated, and pro-active
An excellent creative problem solver, with a proven ability to successfully manage multiple, disparate streams of work in a challenging, dynamic environment
Excellent planning and organizational skills
Use advanced data visualization techniques to communicate solutions to business stakeholders
Predict and understand customer patterns through metric and statistical analysis
Have the objectivity to tell the right story and not skew for benefit
Highly analytical and driven by finding key insights from complex data sets
Proven ability to execute and promote continuous improvement and to immediately add value to the team
Superior verbal and written communication skills
Committed to company mission and customers’ needs
Communicates thoughts and expresses ideas effectively individually and in a group setting
Demonstrates a high level of dependability in a team environment with an ability to gracefully shift priorities to accommodate business requests
Who We Are:
Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry. We are a family of brands dedicated to developing technology and building connections that enable peace of mind. Our team connects top-ranked premier personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We are passionate champions of our customers’ needs, our advisors’ talents and our team members’ goals. We believe that every connection is an opportunity to empower the individual to reach their full life potential. Our Mission is to be a positive force in people’s lives, and we live it every day. We touch 1000’s of customers each month who seek guidance, insights, direction and reassurance in their lives across our three brands: California Psychics, Psychic Encounters, and the in-culture Spanish language brand, Conexiones Psiquicas. This position is in our Company’s corporate headquarters in Burbank, California.
What You Get:
When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Because we care about the whole you, we offer GROW, our Total Well-Being program, designed to offer convenient opportunities for your personal growth and development. Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, on-site yoga classes and subsidized memberships to the on-site gym.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
$500 Hiring Bonus
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
Apr 04, 2019
Full-time
$500 Hiring Bonus
Are you looking for a fun and rewarding position? If you answered yes, then EMS is the place for you!
The Position
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Why work at EMS?
EMS Inc. offers a team work environment, not a “typical” call center atmosphere. We have a variety of programs that hat are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
You will need
Above average customer service skills
Strong written and verbal communication skills when interacting with customers and coworkers
Friendly and energetic attitude
Computer knowledge and internet skills
Ability to navigate between multiple computer screens/tabs
Quick learner who enjoys using trouble-shooting and problem solving skills
Ability to work both as an individual and as a team member
Requirements
High School Diploma or equivalent
Must be familiar with phone Apps, Internet, Email, and Microsoft Office
Previous call center experience preferred, but not required
Preferred Associates Degree in technical and/or related field
Experience with the Internet, networking, WAN, LAN, technology, personal computers, mobile devices, and Microsoft Office
Previous technical help desk or call center experience a plus
Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers
Career advancement opportunities
Team work environment
$500 hiring bonus
Paid on-the-job training
Full time schedules
Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
Casual dress attire
Individual work spaces
Complimentary breakfast on Fridays
Free parking
North-West Omaha location
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
Apr 13, 2019
Full-time
“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Consumer Insights, Measurement, & Analytics (CIMA), part of the Walt Disney Parks and Resorts Global Marketing & Sales organization, informs strategy development and decision-making through holistic data integration, objective data analytics, and actionable recommendations. Within CIMA, the Digital Analytics team is focused on leveraging best practices in web analytics to capture data, perform analysis and optimize our websites to drive Guest satisfaction and business outcomes. The Associate Digital Analyst must possess a passion for analytics and digital technology. He/she will play a critical role in delivering accurate, insightful analysis to drive decision-making throughout the organization. The person must be comfortable working with partner teams, conducting both planned and ad hoc analyses, preparing reports, and communicating insights to a variety of audiences. The position reports to the Manager, Digital Analytics and does not have direct reports.
Responsibilities:
The Associate Digital Analyst’s key responsibilities include, but are not limited to, the following:
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the digital channel.
Generate insight from site data and communicate opportunities or issues.
Collaborate with business, technology and analytics partners to determine needs and assist with defining data collection requirements.
Work with implementation specialists to validate website and app tracking.
Design effective and impactful reports and visualizations for business and technical audiences.
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis.
Create presentations to highlight analysis and tell the story.
Basic Qualifications:
The Associate Digital Analyst’s required qualifications include:
Ability to derive actionable insights from data and effectively guide decision-making.
Ability to manage multiple priorities in a fast-paced, complex business environment
Excellent written and verbal communication skills.
Proactive problem-solving and critical thinking skills.
Ability to manage time effectively and consistently meet deadlines.
Proficient in Microsoft Office suite.
Familiarity with digital analytics tools and practices
Preferred Qualifications:
The Associate Digital Analyst’s preferred qualifications include:
2+ years relevant work experience in an analytical field.
1+ years of experience with digital analytics tools such as Adobe SiteCatalyst or Google Analytics.
Travel industry and ecommerce experience.
Experience with A/B testing and website optimization.
Experience with Adobe SDK and app tagging.
Ability to apply statistical rigor to analyses.
Knowledge of web page construction and/or user experience design.
Experience with business intelligence tools.
Experience with SQL, Hive, SAS and/or other programming languages.
Required Education:
Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, engineering, etc.
Preferred Education:
Master’s degree in an analytical/quantitative field or equivalent work experience.
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
Apr 11, 2019
Full-time
The Walt Disney Studios is comprised of large team of creative professionals who produce and acquire live-action and animated motion pictures, direct-to-video content, musical recordings and live stage plays that tell memorable, life changing stories. Few media and entertainment companies can rival the brands we have the honor of bringing to the world. As part of the Studio’s Technology team you’ll be joining a group of passionate, dedicated technologists solving a range of interesting problems in innovative ways for an exciting and dynamic industry. We are looking for A+ superstars who are also generalists and proficient in many technologies and languages. Our organization is embracing disruptive thinkers who can drive software innovation.
Responsibilities:
You will be instrumental in building Studio initiatives in a scalable, extensible and easily maintainable way. We build and operate everything from the technology engine that keeps the Studio running to consumer applications that touch millions of people.
You will:
Successfully deliver components and dependencies in a timely fashion
Collaborate with other software engineers and cross-functional teams to define and architect features and products
Evangelize technologies, solutions, and best practices developed with the organization
Participate in a network of technology professionals to share ideas, experiment and build experiences
Draft and review architectural diagrams, interface specifications, class structures, and other design elements
Build systems that balance resources, requirements, and complexity
Basic Qualifications:
At a minimum we’re looking for the following in a candidate:
Hands-on experience with at least some of the following: JAVA, AngularJS, Scala, REST, Spring, Hibernate, Maven, Bamboo, Cucumber
Agile proficiency
Smart, self-driven with a keen focus on and track record of exceptional delivery of enterprise class solutions
Passionate about technology and the possibilities that it opens up for users of our systems
Forever student – someone who loves always learning
Exceptional analytical and problem solving skills
Strong oral and written communication skills
Expertise with Continuous Integration concepts and tools
Familiarity with entertainment industry is a plus
Required Education:
BS in Computer Science or related field with 5+ years of experience
Additional Information:
This position is with the legal entity of The Walt Disney Studios.
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
Apr 03, 2019
Full-time
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. The Systems Engineering team is responsible for improving the quality and reliability of technology systems at Walt Disney Parks & Resorts. From one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems, Disney Vacation Club member services, FastPass ticketing, PhotoPass, and even inventory applications to ensure we have the right number of cast costumes. Disney Parks Experiences and Consumer Products (DPECP) Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with partners across the organization on both strategic and tactical challenges. This intern will apply their passion for data and analytics to improving the quality and reliability of all technology systems at Walt Disney Parks & Resorts.
Responsibilities:
Build a scoring model that quantifies risk for each application based on a variety of historical performance measures.
Develop compelling visualizations to promote adoption so that it can be used to incent development best-practices across the segment.
Prepare data using SQL and data merging
Basic Qualifications:
Excellent verbal and written communication skills
Ability to work independently as a self-starter
Excellent time management skills, and function well within a diverse team.
Strong SQL experience/knowledge
Strong understanding of relational databases
Ability to thrive in a dynamic, fast-paced environment
Ability to be highly flexible, staying focused on the ultimate objective while incorporating new data inputs and recent discoveries
Ability to follow existing programming and style guidelines to maintain consistent quality of code
Ability to maintain documentation, procedures, and working instructions for the operations team
Ability to proactively reassess business needs and make suggestions to meet those needs
Data analytics experience/knowledge
Strong knowledge in Excel (pivot tables, pivot charts, regression analysis, standard deviation)
Preferred Qualifications:
Experience with Tableau or other visualization tools
Application design experience/knowledge
Agile work environment experience/knowledge
Passion in data analytics
Preferred Education:
Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree or PhD in Computer Science, Computer Engineering, Management Information Systems or related field.
Internship Eligibility:
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program.
Must possess unrestricted work authorization
Must provide full work availability
Must provide own transportation to/from work
Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length: The approximate dates of this internship are Mid-August 2019- Mid-December 2019. Interns must be fully available for the duration of the internship. Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship. Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.
In 2019, the Walt Disney Company will launch Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct-To-Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalogue that spans classic Disney Animation to the most recent movie releases. We’re looking for talented team-players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. Reporting to the Director of Customer Service, the Reporting Analyst will leverage analytics to facilitate data-driven decision-making across Disney Streaming Services direct-to-consumer channels. The role will analyze customer behavior and marketing performance in order to provide actionable insights and strategic recommendations to optimize the customer experience.
Responsibilities:
Track, analyze and report on customer behavior across online and offline channels; Transform data into actionable strategic insights and recommendations to optimize omni-channel customer experience
Assess the impact of customer acquisition and retention programs across the consumer conversion funnel leveraging data from multiple sources and platforms
Analyze CRM data for all Direct-to-Consumer channels to understand cross-channel customer behavior and consumer profiles/segments
Create real-time reports and dashboards to disseminate data across all levels of the organization
Ensures quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical rigor
Provides insights to support senior management with decision making
Develops and maintains relationship with partner organizations
Identifies growth opportunities based on current customer and market trends
Basic Qualifications:
2+ years in an analytical role, preferably within CRM/customer analytics
Experience with CRM databases and tools such as ZenDesk or Salesforce, and proficient in SQL and Excel
Hands-on experience with DOMO, Tableau or other data analysis/visualization tools
Experience with web analytics tools such as Google Analytics a plus
Must be self-motivated and enjoy sifting through large amounts of data
High level of analytical and business curiosity; creative problem solver
Strong interpersonal and communication skills including influence and leader engagement
Ability to thrive in a fast-paced dynamic environment
Preferred Qualifications:
Personal affinity for the brands and franchises of The Walt Disney Company
Experience with Streaming or Technical Services
Required Education:
Bachelor’s degree or higher in Statistics, Mathematics, Analytics, Economics or related field
Mar 22, 2019
Full-time
In 2019, the Walt Disney Company will launch Disney+, a Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world. The Direct-To-Consumer (DTC) service will serve as the exclusive home for viewing original movies, series, short-form, and more, along with a vibrant catalogue that spans classic Disney Animation to the most recent movie releases. We’re looking for talented team-players with an entrepreneurial spirit, who will thrive upon the legacy of our company yet embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer experience through strategic hard-work and determination. Reporting to the Director of Customer Service, the Reporting Analyst will leverage analytics to facilitate data-driven decision-making across Disney Streaming Services direct-to-consumer channels. The role will analyze customer behavior and marketing performance in order to provide actionable insights and strategic recommendations to optimize the customer experience.
Responsibilities:
Track, analyze and report on customer behavior across online and offline channels; Transform data into actionable strategic insights and recommendations to optimize omni-channel customer experience
Assess the impact of customer acquisition and retention programs across the consumer conversion funnel leveraging data from multiple sources and platforms
Analyze CRM data for all Direct-to-Consumer channels to understand cross-channel customer behavior and consumer profiles/segments
Create real-time reports and dashboards to disseminate data across all levels of the organization
Ensures quality and timeliness of deliverables that meet expectations while balancing business needs with the appropriate level of analytical rigor
Provides insights to support senior management with decision making
Develops and maintains relationship with partner organizations
Identifies growth opportunities based on current customer and market trends
Basic Qualifications:
2+ years in an analytical role, preferably within CRM/customer analytics
Experience with CRM databases and tools such as ZenDesk or Salesforce, and proficient in SQL and Excel
Hands-on experience with DOMO, Tableau or other data analysis/visualization tools
Experience with web analytics tools such as Google Analytics a plus
Must be self-motivated and enjoy sifting through large amounts of data
High level of analytical and business curiosity; creative problem solver
Strong interpersonal and communication skills including influence and leader engagement
Ability to thrive in a fast-paced dynamic environment
Preferred Qualifications:
Personal affinity for the brands and franchises of The Walt Disney Company
Experience with Streaming or Technical Services
Required Education:
Bachelor’s degree or higher in Statistics, Mathematics, Analytics, Economics or related field
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
Mar 21, 2019
Full-time
The Revenue Management and Analytics (RM&A) team supports clients across The Walt Disney Company, including Disney Parks, Experiences & Consumer Products, Disney Cruise Line, Media Networks (e.g., ABC, ESPN), Studio Entertainment (e.g., The Walt Disney Studios, Disney Theatrical Group) and Direct-to-Consumer & International in the core competencies of yield management, revenue planning, forecasting, pricing and optimization. Key partners to the RM&A organization include Marketing, Finance, Business Development, Research and Operations. Roles within RM&A develop, analyze, and execute strategies to maximize profitability and improve the value proposition for our Guests, Cast Members and Shareholders. Candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize and be a team player in a collaborative environment.
Responsibilities:
Your Role:
Project Manager - Provide project management services for high profile, complex, analytical solutions developed by the Disney’s Decision Science & Integration team. This includes but is not limited to: development of the integrated project plan; management of scope and change requests, project timeline including milestones and dependencies, vendors, and risks and issues; establishment and management of the project communication plan; and central coordination of all of the project team members; managing and developing communication methods and coordination of activities with internal and external service providers.
Partner - Be a key liaison between the client, MSI, Decision Science, Technology and vendors to ensure successful development and execution of solutions.
Leader - Lead cross functional project team members to successful execution of project deliverables and milestones. Assist other project managers in fostering and establishing new processes and templates to be used by the project management team.
Travel - The position requires little to no travel. Travel requirements for the role would not exceed 25%.
Basic Qualifications:
What We’re Looking For:
Six plus years managing large-scale projects and initiatives from feasibility through deployment
Three plus years of experience working with a software development team with demonstrated understanding of the software development life cycle
Exhibited ability to lead cross-functional teams and influence decision makers
Experience with both Waterfall and Agile project management
Demonstrated experience mentoring and leading teams that develop software
Ability to manage multiple priorities and adjust to rapidly changing business environment
Experience with using project management tools such as MS Project, Smartsheet, Jira, VersionOne or other similar project management software
Strong verbal communication, written communication, presentation and interpersonal skills
Strong analytical, technical and group collaboration skills
Ability to drive consensus across multiple organizations
Proven track record of successful product/project management accomplishments
Demonstrated ability to partner effectively with a diverse set of clients and partners
Demonstrated experience in developing and providing presentations to all levels of an organization
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Qualifications:
How To Stand Out:
Project Management Professional Certification
Previous managing consulting experience
Proven familiarity of Disney business domain knowledge
Strong knowledge of the travel and hospitality industry
Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
Master’s degree or other advanced degree or equivalent
Required Education:
Bachelor’s degree, preferably in a technical or analytical related field or equivalent
Preferred Education:
Master’s degree or other advanced degree or equivalent
This individual is a key analyst and insights contributor on the Account Based Marketing & Insights team. The role will focus on generating new, repeatable and actionable insights for the Adobe Americas business.
This position will spearhead and become an expert in Enterprise account engagement score and marketing qualified account measurement efforts. This includes discovering and understanding new and existing data sets, working with engineers to scale repeatable reporting, liaising with marketing and business counterparts, and driving adoption of new measurement frameworks.
This role will be responsible for generating strategic insights from the data to help develop test plans, inform audience targeting, and program/media mix and content and creating a feedback loop of performance and strategy from the business partners to the Account Based Marketing Team and recommending strategies to improve Adobe’s understanding of accounts in a scalable way.
Responsibilities
We’re looking for someone who is comfortable working in a fast-paced environment and can adapt to shifting conditions, priorities, or deadlines, is meticulous and detail oriented, and is a self-starter.
Cleaning and analyzing data, then translating it into a relatable and easily understood story that resonates with internal stakeholders and external clients.
Building internal relationships with key stakeholders to understand business and sales opportunities and needs, developing plans of execution, and ensuring insights and recommendations are readily available.
Recommending methods of data ingestion to ensure findings, strategies, and insights that are important to business counterparts are ingested as part of Account Based Marketing & Insights
Gathering data in different SQL and Hadoop databases and analyzing large sets of data to identify new trends and insights.
Requirements
BS/BA in business, marketing, economics, or similar degree preferred
3-5 years in a business analyst or consulting role, working with large, differentiated data sets within varying industries preferred
Experience with account based frameworks, measurement and implementation helpful
B2B business experience and background in marketing strategies and tactics preferred
Proficient in SQL, with a strong understand of relational databases; passionate about data analysis
Love for Excel and data analysis and advanced understanding of SQL and database querying
Familiarity with Hadoop and unorganized data structures; Joining disparate data sources together for insights and results
Passionate for translating data and trends into meaningful insights and stories
Excellent written communication skills
Excellent time management and project management skills, including building relationships with internal clients to understand requests and building strategic plans to meet those requests
Knowledge and hands-on experience with Adobe products (Adobe Stock, Adobe Analytics) preferred
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
Feb 01, 2019
Full-time
This individual is a key analyst and insights contributor on the Account Based Marketing & Insights team. The role will focus on generating new, repeatable and actionable insights for the Adobe Americas business.
This position will spearhead and become an expert in Enterprise account engagement score and marketing qualified account measurement efforts. This includes discovering and understanding new and existing data sets, working with engineers to scale repeatable reporting, liaising with marketing and business counterparts, and driving adoption of new measurement frameworks.
This role will be responsible for generating strategic insights from the data to help develop test plans, inform audience targeting, and program/media mix and content and creating a feedback loop of performance and strategy from the business partners to the Account Based Marketing Team and recommending strategies to improve Adobe’s understanding of accounts in a scalable way.
Responsibilities
We’re looking for someone who is comfortable working in a fast-paced environment and can adapt to shifting conditions, priorities, or deadlines, is meticulous and detail oriented, and is a self-starter.
Cleaning and analyzing data, then translating it into a relatable and easily understood story that resonates with internal stakeholders and external clients.
Building internal relationships with key stakeholders to understand business and sales opportunities and needs, developing plans of execution, and ensuring insights and recommendations are readily available.
Recommending methods of data ingestion to ensure findings, strategies, and insights that are important to business counterparts are ingested as part of Account Based Marketing & Insights
Gathering data in different SQL and Hadoop databases and analyzing large sets of data to identify new trends and insights.
Requirements
BS/BA in business, marketing, economics, or similar degree preferred
3-5 years in a business analyst or consulting role, working with large, differentiated data sets within varying industries preferred
Experience with account based frameworks, measurement and implementation helpful
B2B business experience and background in marketing strategies and tactics preferred
Proficient in SQL, with a strong understand of relational databases; passionate about data analysis
Love for Excel and data analysis and advanced understanding of SQL and database querying
Familiarity with Hadoop and unorganized data structures; Joining disparate data sources together for insights and results
Passionate for translating data and trends into meaningful insights and stories
Excellent written communication skills
Excellent time management and project management skills, including building relationships with internal clients to understand requests and building strategic plans to meet those requests
Knowledge and hands-on experience with Adobe products (Adobe Stock, Adobe Analytics) preferred
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
