52 help desk analyst jobs found

Job Description The Fiber Billing Help Desk team at promotes loyalty initiatives by handling customer inquiries and helping resolve customer issues. This includes coordinating communication across all relevant internal departments to educate customers, provide resources to customers and improve internal customer databases to deliver a consistently great customer experience. This person will engage with customers and internal staff in a positive manner and perform primary functions including but not limited to: •Professionally and effectively handling by phone and email contact. •Researching and resolving inquiries using online applications and legacy systems and making outbound phone and email contact •Adhering to quality standards, including company procedures, policies and legal requirements. •Participating in individual and team coaching sessions and proactively providing and receiving feedback. •Managing customer contact databases to support billing and client service...

You bring the ambition and talent; we'll open exciting new doors for you. Take the next step in your banking career with our Capital Markets Summer Analyst Program in New York. In this challenging, rewarding 9-week summer program, you develop your skills so you can influence tomorrow. Beginning with a one-day company orientation, you'll spend one week in training and eight weeks as an integral part of the team. This position is part of our Investment Bank (IB) division, an industry leader in driving the firm's global success. Over the course of this program, you continue to learn and develop through ongoing training, and hear from experienced senior employees from a variety of divisions in our summer speaker series. Mentorship opportunities help you identify your strengths and plan your career, while social activities, community service and networking events connect you with a range of people from across the firm. When you complete the program, you will have gained crucial...

Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.. Job Summary: Reporting to the VP of Financial Planning & Analysis, the Director Financial Analyst will support the Finance department’s activities in forecasting and budgeting. Develop tools and models to enhance and improve the efficiencies for financial close to MOR deliverable. The Director will also provide financial and operational reports and analysis to the company’s Care Coordination Division build up. Support Care Coordination executive team with the objective of presenting the company’s key performance components and trends to support decision-making....

Position DescriptionInternational Agreements AnalystLooking for an opportunity at a place you can make a difference every day? Discover this wonderful opportunity located at the Pentagon. If you love high profile and challenging projects, Serco has an opportunity for you as an International Agreements Analyst. You will be on a dynamic team supporting the Office for International Outreach and Policy (IO&P) within the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)).IO&P is responsible for providing support to any bilateral engagement that has a science and technology (S&T) related function; however, major portfolios include the North Atlantic Treaty Organizations (NATO) Science and Technology Office (STO), The Technical Cooperation Program (TTCP), and the Australia UK U.S. (AUKUS) security pact, as well as bilateral engagements with Australia, Canada, India, Japan, New Zealand, Republic of Korea, and the United this role, you will:...

Government Procurement Analyst**San Diego CA 3565 Corporate, San Diego, California, United States**1 additional locationDavidson NC 800E Beaty St, Davidson, North Carolina, United StatesGlobal Integrated Supply ChainRequisition # 2301572Total Views 302AtTrane Technologies TM and through our businesses includingTrane ® andThermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. Were a team that dares to look at the worlds challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.This position is eligible for a **Hybrid** work schedule, and will be based out of our San Diego location. Although San Diego is the preferred location, Davidson, NC will also be an option.**Job Summary:**Trane Technologies is hiring! This position will assume responsibility for delivery and execution of a...

ABOUT THE POSITION The Clark County Finance Department is seeking qualified candidates to apply for the Financial Systems Analyst I/II position. As a member of our team, you will work with the Enterprise Resource Planning (ERP) Office's security team which is responsible for the implementation and support of Business Owners requirements for securing the SAP applications. Additionally, you will provide technical support for client based financial, accounting, payroll, human resources, and customer relationship management applications. Financial Systems Analyst I: $28.30 - $43.90 Hourly Financial Systems Analyst II: $30.57 - $47.42 Hourly The Financial Systems Analyst I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Financial Systems Analyst II . This examination will establish a Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next...

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work. Our culture is the foundation for how we interact with clients and one another as part of our unique, people-focused work environment. We support a flexible hybrid working model that allows teams to build a strong and positive culture by inspiring innovation and increasing collaboration. Currently our hybrid working model allows employees to work 3 or more days in office and the remaining time remotely. Employees and Managers will discuss and determine what schedule works best for them and...

PHM Brands Denver, CO The Sr. Financial Analyst will be part of our Corporate Accounting and Finance team based in our Denver, CO headquarters. This individual will have financial analysis and forecasting experience to help us with accuracy and positive outcomes supporting our continued growth. Salary: $75,000 – 95,000 / year Sr. Financial Analyst (Hybrid) Responsibilities: Financial analysis of operational performance and projects, including cost-benefit analysis of potential projects and capital investments. Verifying financial metrics for key performance indicators in operations. Validation of financial inputs into decision models that drive business strategy. Review of operational results to identify changes in business drivers that impact financial outcomes. Support of operations leaders in investigating financial impacts of operational changes. Review of monthly financial and operational results by researching and documenting variances. Resolve issues or errors by...

The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia. Complete Description: Position Responsibilities: Receive and track onboard and offboard requests; check the requests for completeness and accuracy. Submit requests for Active Directory (AD) and Office365 accounts for new hires through the ServiceNow ordering system. Submit request for setup and delivery of equipment and wireless devices of new hires. Coordinate with department requestors for additional application access requests. Track progress of requests to completion and escalate to vendors and management as needed. Review accounts for accuracy of provision or deprovision based on requests. Test new accounts upon creation for successful login to equipment, network, office 365 email, and remote VPN. Confirm onboard accounts are assigned correct group memberships, mapped network drives, and ServiceNow profiles...

Job Purpose The Senior Operations Support Analyst is responsible for providing immediate assistance to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Senior Operation Support Analyst is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, Surveillance and data services. This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge and this individual will work as part of a results-oriented and service-delivery team. Additionally, Senior Operations Support Analyst must be a motivated team player who can work independently and be willing to assist other staff in areas not specific to...

Responsibilities for this Position Financial Analyst 3 - Strategic Finance (Remote/Hybrid) US-FL-St Petersburg Job ID: 2023-17046 Type: Full Time # of Openings: 1 Category: Accounting - Audit St Petersburg, FL Overview Overview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Financial Analyst 3 - Strategic Financeto join our St. Petersburg, FL Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found with every U.S. military branch and with allies around the world. We are looking for a motivated and creative leader to help shape and support our mission. GD-OTS in St. Pete offers great benefits that are effective the first day of employment! Medical, dental vision, 401k and many other benefits are available without a waiting period. Major...

Job Description Summary Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.Our Associate Digital Analyst's experience includes exposure to a broad range of Digital functions within Maximus including working as a part of one or more of our Delivery, Products, Technology, Operations, Experience, and Customer...

At ASCO our attitude is "We're On It" -Ready to serve, sell, quote, repair, fix, rent, replace and solve equipment problems, questions, challenges that lie ahead. We were built 60 years ago to be a blessing in the lives who depend on us. So, you better believe we're on it. ASCO Equipment has career opportunities for an Accounts Receivable Analyst/Administrative Assistant in Euless, Texas . The main goal of this role is to help our customers, both external and internal to get what or where they need as efficiently as possible, in a friendly and professional manner. They are responsible for collecting payments for Associated Supply Company using skills in project management, organization and communications to collect the payments from customers. Accounts Receivable Analyst track customer communications, submit AR invoices to receivables portals for collections, make banking deposits (at some locations), research and reconcile customers accounts. The analyst is also involved in...

Company description As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions. An innovative place to work There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of...

Overview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Financial Analyst 3 - Strategic Financeto join our St. Petersburg, FL Team. We take pride in supporting the mission of the warfighter by delivering the best, to the best. Our products can be found with every U.S. military branch and with allies around the world. We are looking for a motivated and creative leader to help shape and support our mission. GD-OTS in St. Pete offers great benefits that are effective the first day of employment! Medical, dental vision, 401k and many other benefits are available without a waiting period. Major Position Responsibilities As part of the Strategic Finance team - this role Develops, interprets, and implements complex financial and accounting concepts, or techniques for financial planning and control, oversees a variety of professional...

Job Description Job Purpose The Senior Operations Support Analyst is responsible for providing immediate assistance to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Senior Operation Support Analyst is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, Surveillance and data services. This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge and t his individual will work as part of a results-oriented and service-delivery team. Additionally, Senior Operations Support Analyst must be a motivated team player who can work independently and be willing to assist other staff in...

Pathfinder Bank has been serving the Central New York community for over 160 years. Our main goal is to provide the members of our communities where we live, work and play with the excellent customer service that they deserve and have grown to expect. Our culture is built upon strong values, teamwork, commitment and service and it is the reason why clients and customers choose to trust us with their finances. If you have a strong commitment to your community with a passion for providing excellent customer service, then Pathfinder Bank may be just the right fit for you!At Pathfinder Bank, we strive to be the local bank our community trusts.LOCAL: We have proudly served Central New York for over 150 years. Like our customers, we live, work and play here. That fact not only allows us to know our customers better, but gives our customers access to decision makers right here in Central New York.COMMUNITY: Our success is intertwined with the success of the communities we serve. For that...

Minerals Technologies Inc. (MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. The company reported global sales of $2.1 billion in 2022. MTI focuses on two major segments – Consumer & Specialties and Engineered Solutions . Our Consumer & Specialties segment offers technologically enhanced products to consumer-driven end markets plus specialty additives that become functional components in a variety of consumer and industrial goods. This segment includes our Household & Personal Care and Specialty Additives product lines. The Household & Personal Care product line provides mineral-to-market products that serve consumer-oriented end markets...

Overview Atlantic Health System is seeking an EMPI Analyst for their Health Information Managment Department. This incredible opportunity is a full time, day shift. Responsibilities Essential Functions: 1. Analyzes and merges potential chart duplications and executes chart correction processes as identified seeking assistance when necessary. 2. Places chart advisories as appropriate. Assesses impact to Care Everywhere, MyChart, and other downstream systems.3. Appropriately directs requests for assistance via Cherwell Service Management, the Epic AHS Help Desk, and email.4. Works assigned HIM Data Integrity Services work queues and reports.5. Communicates and collaborates with internal and external contacts to resolve complex chart issues and follows up according to department procedures.6. Assists in identification and communication for areas of non-compliance with established policies and procedures to decrease the creation of duplicate medical records, overlays, and other...

As an NRG employee, we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing success--take charge of your career goals and empower your future!**Job Summary**The Operations Analyst works within the Billing Operations team to primarily focus on the processing, quality assurance, and timeliness of customers’ order transactions, account maintenance and monthly billings. This position requires a highly motivated candidate with solid analytic skills and an attention to detail to aid in the development of overall customer satisfaction.**Essential Duties/Responsibilities:**+ Acquire a thorough understanding of the electricity and gas lifecycles from contract initiation to fulfillment and final account processing.+ Work within NRG’s internal Customer Management Systems.+ Process daily...