icrunchdata Network
Greencastle, IN, USA
Overview: We are seeking a proactive IT Support Specialist to act as the primary contact for end-users, providing comprehensive hardware and software support for a diverse range of devices. This role involves managing the technical needs of over 100 users, ensuring smooth and efficient operation of their IT systems. Key Responsibilities: Serve as the first point of contact for technical support, assisting over 100 users with IT-related issues. Provide support for Windows PCs, iPhones, Android devices, Zebra barcode scanners, and Zebra label printers. Perform operating system upgrades, including transitioning from Windows 7 to Windows 10. Image, configure, and deploy new PCs to end-users. Set up new user accounts and ensure a seamless onboarding experience. Conduct routine maintenance and troubleshooting to resolve hardware and software issues. Qualifications: Associate's degree in Information Technology or a related field, or equivalent relevant certifications or experience. 3-5...