Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The IT Support Center Coordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems and escalating when necessary as well as other duties as assigned by the IT Team. The coordinator is responsible for learning and applying new technologies as necessary, as well as constant interaction with other departments and IT Support Center Manager as needed for projects. Other duties as assigned. This position does not include a relocation package Qualifications: Ability to work independently and as part of a team - required Strong Customer Service background - required Communicate with diplomacy and tact - required Effective interpersonal skills - required Assertiveness and diplomacy with the ability to determine when each is necessary - required Excellent questioning and analytical skills - required Strong English oral and written communication skills - required Ability to work weekends and holidays if necessary - required Resume - required At least 1 year of computer related experience - preferred Preferred Certifications: A HDI Support Center Analyst We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Benefits include: Free Ski passes for employees and dependents Discount lift tickets for friends and family Free ski lessons Discounted lodging, food, gear and mountain shuttles Discounted bike haul & golf Medical, Dental, and Vision plans (full-time positions) 401(k) Retirement Plan Excellent training and professional development Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. www.vailresortscareers.com Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177649
Nov 11, 2019
Full-time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The IT Support Center Coordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems and escalating when necessary as well as other duties as assigned by the IT Team. The coordinator is responsible for learning and applying new technologies as necessary, as well as constant interaction with other departments and IT Support Center Manager as needed for projects. Other duties as assigned. This position does not include a relocation package Qualifications: Ability to work independently and as part of a team - required Strong Customer Service background - required Communicate with diplomacy and tact - required Effective interpersonal skills - required Assertiveness and diplomacy with the ability to determine when each is necessary - required Excellent questioning and analytical skills - required Strong English oral and written communication skills - required Ability to work weekends and holidays if necessary - required Resume - required At least 1 year of computer related experience - preferred Preferred Certifications: A HDI Support Center Analyst We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Benefits include: Free Ski passes for employees and dependents Discount lift tickets for friends and family Free ski lessons Discounted lodging, food, gear and mountain shuttles Discounted bike haul & golf Medical, Dental, and Vision plans (full-time positions) 401(k) Retirement Plan Excellent training and professional development Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. www.vailresortscareers.com Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177649
Robert Half Technology is hiring for a Help Desk Analyst-the partner is a growing company, and needs someone to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. Located in Colchester, Vermont, the Help Desk Analyst opportunity is a long-term temporary role (20 hours a week). If you are a recent graduate, or current student looking for real-world experience, this position is ideal for you Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Pinpoint recurring technical issues and present solutions to address the root of the problems - Resolve technical help tickets submitted via phone, email, and walk-ups - Contribute IT support for productivity software, operating systems, and a variety of other applications used internally- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications - Experience with IT support ticketing systems - Excellent problem-solving skills - Basic networking concepts - Demonstrated knowledge of user administration and bug fixing in a client server environment - 1 years of prior experience - Solid understanding of ServiceNow - provided by Dice
Nov 11, 2019
Full-time
Robert Half Technology is hiring for a Help Desk Analyst-the partner is a growing company, and needs someone to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. Located in Colchester, Vermont, the Help Desk Analyst opportunity is a long-term temporary role (20 hours a week). If you are a recent graduate, or current student looking for real-world experience, this position is ideal for you Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Pinpoint recurring technical issues and present solutions to address the root of the problems - Resolve technical help tickets submitted via phone, email, and walk-ups - Contribute IT support for productivity software, operating systems, and a variety of other applications used internally- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications - Experience with IT support ticketing systems - Excellent problem-solving skills - Basic networking concepts - Demonstrated knowledge of user administration and bug fixing in a client server environment - 1 years of prior experience - Solid understanding of ServiceNow - provided by Dice
