For Hire in the Bot Economy

(Read Part 1, Part 2, Part 3 and Part 4 of this O2O series.) “Fear is necessary for evolution. The fear that one could be destroyed at any


The Turing Test for Retention

(Read Part 1, Part 2 and Part 3 of this O2O series.) Bots are the new way of life for companies. In the very near future, will it be



O2O to the Rescue in Hong Kong SoHo

Hong Kong (Chinese: 香港) literally means “fragrant harbour” or “incense harbour”. And it’s not just the harbour that offers sights and smells – there’s the food stalls,